Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Panorama Beach / Don Miguel - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - May 2003

Opinion submitted in May 2003 by : Simon Beer - Hertfordshire (26,23)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

My wife and I booked this holiday through Thomson, to be honest I feel we received quite a good deal on a spring get away to recharge.

Firstly Puerto Pollenca is a gorgeous resort with long golden man made beaches, these are set off by the view of mountains surrounding you out to sea, coupled with yachts and planes constantly buzzing around this makes for opulent and attractive "eye candy".

In May the resort is just coming to life and out of its winter hibernation.  This is a resort to be enjoyed and one to relax in, night clubs and rowdy bars are left to the likes of Palma.  Puerto Pollenca - think quiet and relaxing, popular with a more mature holiday maker.

A great choice of places to eat ranging from "British Pubs", to some great sea food and traditional restaurants; something for everyone.

The Panormaic Beach and Don Miguel Appartments are one and the same, all 7 blocks are still independantly owned and family run.  On arrival we were allocated a small dark and typically 1970's decor meets MFI room on the ground floor, opening the shutters we were immediately greeted with a "Keep of the grass" sign, nice!  After sharing a sleepless night with the blocks water boiler we were moved to a much nicer room closer to the mountains.

What can I say, it was lovely.  Obviously built and furnished more recently.  On the final day we extended our stay till 6pm and were moved in to the main hotel and were met again with an old fashion room.

This hotel is a real experience, the owner is very lively bordering on hyperactive, but remains a gentleman who will go to lengths to ensure his guests are happy.  Room wise it really is luck of the draw.

A final point to note, on talking with several bar/restaurant owners about our accomodation is quickly became evident that locally this hotel is known as Fawlty Towers.  Manuell...

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Panorama Golden Beach - Puerto Pollensa

Operator and Date: alpharooms.com  august 2006

Opinion submitted in August 2006 by : Catherine Wareing (44, 14)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Firstly let me just clear up Panorama Beach, Panorama Golden beach and Don Miguel apartments are all part of the same complex. 

We stayed in a twin room half board. The room was lovely and was kept really clean, with beds made and bins emptied everyday. The only thing that lets this warm and friendly hotel down is the food. It was a buffet style meal which was soup(powder based) but worth a bowl to taste it, a salad bar with basic salad ingredients but sometimes soaked in vinegar, next was the main meal usually some sort of meat and fish then always chips and either rice or pasta (tinned ravioli) they offer dessert which would be ice cream and fruit (usually melon) with cake on offer. Breakfast was cereals toast preserves friut juice and tea or coffee bread rolls citrus cakes yoghurts pates. 

Puerto Pollensa was a beautiful place with a lovely beach and warm sea. While there we went on a banana boat which was fun for just 10 euros each and parasailing for 45 euros each with the two of us going up together (50 euros single) which was really worth doing! The beach was a short walk from the hotel passing two friendly british bars on the way which had entertainment every night and quite nice food. The hotel pool is very friendly but cold compaired to the sea. The hotel bar offers food menu which is better than the half board buffet and quite cheap there is also a pool table their. There is a 15min bus journey to alcudia on offer that runs regulary on the main road. puerto pollensa is a lovely place worth a visit. 

We enjoyed our holiday very much with the only let down being the food. Hope you have a nice time there.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Panorama Golden Beach - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson skytours september 04

Opinion submitted in Oct 2004 by : Peter smith - London (23,25)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

While staying at the Golden Panorama beach we had a fantasic time. the hotel is run by a nice freindly family who really looked after us. the food was ok but its a 2 star at the end of the day. my thomson rep Ashley was really friendly and helpful could not do enough for us. we made some great friends at the hotel and they said the same about him not like normal reps he was always around when you needed him. the owner is getting on a little now and still stuck in his ways but he is ok. 

the resort is really nice only 2 mins from the beach. We stayed in the hotel but did ask the rep to see the apartments both were ok a little old dated realy clean.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Panorama Golden Beach - Puerto Pollensa

Operator and Date: Sky Tours - September 2004

Opinion submitted in Sept 2004 by : McDonaugh's (35,36,2)

Resort Rating: Very Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Having arrived at around 04.30am we were all pretty shattered.  We paid for 1 week half-board accomodation in the hotel. 

On arrival we were taken to our room and had to immediately take our clothes off because the room was like an oven.  there was no ventilation at all only a balcony with a door which had to be kept closed during the day for security reasons and safety as we had a 2 yr old wee boy.  Having approximately 4 feet from the beds to the wall there was no room to move at all and the only space for clothes etc was a wardrobe which could barely fit our suitcases in.  

So needless to say we asked the rep if we could have an apartment.  He was as much use as a chocolate teapot.  Any kind of confrontation he would just melt and say "speak to the manager".  Luckily an apartment became free around 12 noon that day.  Unfortunately we could only keep it for 5 days and had to vacate the day before our final day so it was back in the room like an oven again!  

We were very disappointed with the quality of food at the hotel.  Soup - powder with water.  Fish fingers for my wee boy which were cold!  Needless to say we didnt go back for food to the hotel.  The cost of the apartment was an extra 20 euros a night too and having to buy food (which we hadnt counted on!)it became an expensive holiday.  The rep would just say well what do you expect on a cheap holiday.  Well, we expect not to be sold a room with no ventilation with a 2 yr old boy.!!!

however saying that we would go back to the apartments again as they were extremely spacious and cleaned every day.  The pool was small and clean and its only a 3 minute walk from the hotel to the beach.  The apartments are centered mainly across the road from the hotel and there are other apartments further up a road nearby.  There are ground floor apartments that look on to the pool, however there is no way to stop youngsters running out and into the pool.  So if you have small tots I would suggest you ask for an apartment on a higher floor.  

We had to vacate our hotel room on the final day at 12 noon and we were not getting collected until 1.30am the next morning!  so we asked if we could get a room for the day/night until the coach arrived.  The hotel said it would cost us 25 euros and could only keep the room until 6.00pm that night!  I think that was terrible, especially when you have a baby or toddler to consider.  They did put on a room for approx 15 mins each to have a shower.  

All in all the week was good (as we got our apartment) and the weather was georgous and the beach lovely.
We would definately book there again for next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Panorama Golden Beach - Puerto Pollensa

Operator and Date: (Thomson Direct) Skytours July 2004

Opinion submitted in July 2004 by : George Holmes - Stamford 47,13,9

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

I booked this hotel on a late deal and considering the cost there wasn't too much to complain about.The rooms are basic but clean.Our room was at the front of the hotel directly above the bar, this wasn't a problem for noise apart from a loose manhole in the road which echoed between the buildings when run over. Lots of traffic passing all hours of the day and night.

An interesting feature of our bathroom was the louvre door hatch on the service riser, this enable you to hear what was going on in all the other bathrooms fed by that riser, sometimes in too much detail!! 

The owner, Don Miguel is a real character and will regale you with the history of his 52 year old Citroen car given half a chance, he also has an eye for the single mature lady guests on entertainment nights taking to the dance floor regularly. OK the food wasn't up to much but the kids said the childrens menu was OK. English breakfast is now on offer for 3 euros for guests and 5 euros for self caterers. For 5.25 euros you can get a "full monty" breakfast at the Jolly Sailor 2 mins away.

A short walk to the main road reveals a wide sandy beach with handy snack bar and safe shallow water for all to enjoy, also very close are bus stops either side of the road and zebra crossings close by too.

You can take the bus to Alcudia for 1.30 euro, but beware the hidropark, its a rip off price for entry then lots of extra charges for sunbeds and lockers.

Overall we enjoyed our stay and found the hotel staff extremely friendly and helpful, we had a late checkout room until 1.30am the following morning which was excellent.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Apartments Paqui - Puerto Pollensa

Operator and Date: internet - Sept 03

Opinion submitted in Mar 2004 by : John Harris - Liverpool (42, 38, 38, 35)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This resort has everything - wonderful scenery, beautiful sandy beaches and a laid-back friendly atmosphere. The sheltered horseshoe shaped bay is set against the stunning backdrop of the Boquer mountain range. No wonder it remains a favourite with families and couples who return time and time again.

Originally a fishing village Puerto Pollensa retains the time old tradition of the evening paseo or stroll. On warm, balmy evenings everyone wanders up and down between the marina where the yachts are moored, past the pavement cafes and along the celebrated Pine Walk. You will find restaurants with typical food and lovely atmosphere.

Our holiday accommodation - a 3 bedroom apartment - was just fantastic and our hosts were very friendly. We could just call it home away from home. All necessary amenities were closeby. However, it was a quiet villa area with a large swimming pool just 50 metres away from the apartment. We also loved the sunny terrace surrounded by a lush garden.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Apartments Paqui - Puerto Pollensa

Operator and Date:internet  Aug 2003

Opinion submitted in Oct 2003 by : C Cotton - Fareham (52,49,20)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Puerto Pollensa is a fantastic family resort, with a lovely promenade, a beautiful sandy beach and plenty of restaurants to choose from.  Old Alcudia and Pollensa are well worth a visit.  For delicious traditional Majorcan food, try C'an Costa in Alcudia - lovely surroundings, friendly waiters and quiet background music.  

We felt that we were mislead by the pictures of our accommodation - all of them except the dining area were actually of the larger of the two apartments, and the swimming pool  turned out to be in the local bar, so you had to buy a drink if you wanted to use it. The main saving grace was that we did have air conditioning

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: Portland Direct - July 2007

Opinion submitted in July 2007 by : 36, 38, 4

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Just back today from 2 weeks at the Playa Mar.  Booked half board and be warned if you are vegetarian go for the self catering option.  I've been veggie for 20 years and contacted both Portland Direct and the hotel prior to booking and both said there would be no meat options.  I was pleasantly surprised upon arrival with food clearly labelled as vegetarian.  On the second day I found pork in the vegetarian meal.  I complained and felt physically ill but the staff couldn't care less.  Then again and again this happened.  Other guests also complained during the stay but as I am veggie I won't be going there again.

Apart from this big issue for us the hotel itself and resort for what we paid was fab.  Only a few minutes walk from some lovely small beaches. The pine walk again is reached within a couple of minutes and is a nice pleasant 20 minute stroll for the bigger shops, restaurants and beaches.  Using a pushchair was fine on the pine walk as well as it is flat and fairly easy to push along. 

Resort had lots to offer with great cheap reliable buses that run to many areas.

You must visit the Pirates Show and book quarter deck.  They did cater for veggies (thank god) and was the best thing we had ever seen.  Expensive but what the hell you are on holiday.  Also take a local bus trip (run every 15 minutes from the centre of Puerto Pollensa) to Alcudia old town.  There is a market there on Tuesday's during the morning and it is such a pretty place to visit.  Only 15 minutes away by bus and costs just 1.10 euro.  Bargain!

Hotel itself was good but furniture old and needs to be replaced. I'd say it is a 3 star hotel not 4 star.  Had to wait a long time for routine repairs to be carried out.

Entertainment and kids clubs both sets of Thomson staff worked their socks off.  Ravin Ryan was great with loads of energy and Chloe.  Kids Club I think they could invest in some more outdoor play equipment as they have the space for the litte ones.

Pool area and restaurant are nice but not enough room.  As usual everyone gets up at 6.30 a.m. to secure their sunbeds and then you don't see them until 3.00 p.m.  Very selfish and annoying.  The hotel was fully booked when we were there and we felt like sardines in both the restaurant and pool areas. 

We were spoilt last year I suppose as we had the best holiday ever at the First Choice Holiday Village Viva again in Majorca and this didn't compare I'm afraid.  Having said that we did enjoy it overall and for what we paid I suppose we can't complain.  I'm sure anyone going will have a good time but if you are veggie be warned everything isn't as it seems.

Happy Holidays!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: Portland  - May 2007

Opinion submitted in June 2007 by : Jo Rob,Jessica and Callum (34,41.8,4)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have just returned from a fantastic 2 week holiday at the Playa Mar.
After reading some of the reviews prior to leaving,I was very sceptical about what to expect when we arrived at our location!
My fears were totally unfounded,the reception we received upon arrival was very welcoming and continued to be so every time we came into contact with any of the staff working at the Playa Mar.
The Thomson reps work very hard for you whilst you are enjoying the beautiful weather!How they manage to be so energetic during the heat is beyond me.

The food at the Hotel was wonderful, during the 2 weeks we had no cause to eat out at any other restuarant.
The view from our balcony was amazing,in the foreground we had a lovely view of the swimming pools and Hotel layout and in the background was the fantastic views of the nearby mountains.
We did go on a couple of organized trips during our stay :- Pirates Show-
In this show we saw some Brilliant acrobatics and it didnt matter where you sat you had a good view.Well worth a visit and prepare to be amazed,the show also contained some adult humour but subtle enough to go over young childrens heads!
Marineland - This was also an excellent trip where you will see a wonderful show performed by Sealions, Parrots and Dolphins the latter was very emotional you can see how the Dolphins enjoy perfoming and more importantly how well they are looked after.
Our tour guide for Marineland was a lady named Rosemary,she made our journey very informative and interesting-Well Done Thomson.

I cannot praise this hotel enough and special thanks go to Chloe and Ryan the Thomson reps who did work very hard to help the adults turn into big kids and enjoy the daytime activities around the pool and during the evening.We will definately return to this resort.
Also I must mention the maid service our room was cleaned nearly every day and our bed sheets changed every other day.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson Oct 2006

Opinion submitted in October 2006 by : Kevin, Marena, Hayley, Jas. -  York (40,35,9,5)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

What a great time had there. Nice hotel but dont think its a 4* rating. Staff friendly and helpful. Beds changed every 3-4 days. Food good but not much choice for the kids. Plenty of choice for adults.
Good entertainment for the kids and adults. Impeys storytime was brill, had us in stitches with the sounds of various animal noises.
Cheeky Charlie and Impey were a good act together. All the acts were good, kept us entertained and the reps shows were well done.
Only downside was the walk to the center. 20 min walk down the sea front,sometimes got a bit much for the kids.
For a decent beach, was about 5 mins walk.
Plenty of small beaches along the way. Sea clear and full of millions of fish.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - Sept 2006

Opinion submitted in October 2006 by : (Jo - St Albans (31, 31, 1))

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We had a great time at the Playa Mar.

Our apartment was of a very good standard and a good size, although cramped in the kitchen area.  Lots of wardrobe space and nice bathroom.

We had our 18 month old boy with us and it was perfect for him.  There is a good play area for toddlers with a climing frame/slide, play house and cars/bikes to ride.  He loved it and it was a good place to go out of the sun.  There is also a sandy area for them to play in.  The pool is great for little ones as it has a gentle slope inwards and there is a separate small baby pool.

We couldn't use the kids' club facilities as our son was too young but all the kids seemed to love it. The reps did a good job for those that were up for it and were very friendly.  There was a kids zone every night from 8.30-9.15 before the main entertainment which was good (we didn't see the main ents as we would then walk into town to eat).  Only complaint would be the music in the daytime could be a bit loud sometimes when you were trying to sunbathe.  In the evening it all finished at 11.30 anyway.

It's a good 20 - 30 minute walk into town along the Pine Walk, which is quite bumpy with the "crazy paving" but we found it do-able if hard work with the buggie and it actually helped get him to sleep!  It's a lovely pituresque walk along the seafront, and worth stopping at Hotel Illa Dor which is only 5 mins along for a drink or two on the way.  Its a fair way before you get to a big stretch of beach but there are some little coves nearby.

We only ate in the restaurant one night so can't really comment but there are loads of restaurants along the pine walk and in town.  Our favourite was the tapas bar near the sand statues.  There is a pool bar for lunches which was fine although no kids portions.

We got a car and drove out to Pollensa town one night which is very pretty and quaint with nice restaurants set around the square.

I would definitely recommend the hotel and resort for young families at the time of year we went which was after the kids went back to school.  I can imagine in school holidays it would be very busy and would be a struggle for space and sunbeds around the pool.
Puerto Pollensa is beautiful and the hotel is in a great spot to enjoy it.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - August 2006

Opinion submitted in September 2006 by : Frank, Sue, Frankie Charlton (50,50,11)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Well, after reading recent reviews prior to departure I must admit to being quite apprehensive about staying at the Playa Mar. However, after spending a lively two weeks there I am pleased to say my concerns were totally unnecessary. Quite simply, the complaints or minor niggles highlighted by other contributors seem to indicate differences in peoples' expectations.

On arrival in the reception area you quickly get a flavour of the high standards of cleanliness and hygiene which are maintained throughout the whole complex. All the staff were helpful,  pleasant and co-operative especially when trying to understand the many different dialects and accents of the British guests. As soon as we unpacked I noticed a fault with the lock on the terrace doors and this was repaired within 30 minutes of me reporting it. The staff worked tirelessly in the bar and restaurant (yet always have time to make a fuss of the kids), on the go the whole time although there were still some people complaining about the level of service. This is Spain, you are on holiday, you're expected to slow down and relax not have everything done at 100 mph like work.

The accomodation was fine and suited our needs as we don't spend much time in the apartment anyway. The facilities are exactly as described in the brochure but there isn't a great deal of space for cooking and preparing food. The place seems to be about 9/10 years old but still has a new "feel" to it and easily justifies its rating. Lounge area is a decent size (about 4m x 3m) and the bedroom quite spacious with plenty of wardrobe and storage space (2 double 'robes, bedside cabinets) There are four 3 storey apartment blocks so it doesn't feel crowded with everybody headed in the same direction all the time.

ENTERTAINMENT - Varied in quality, some excellent and highly entertaining acts such as the amazing acrobatics of "Cats" and the "Kenian Boys", and the fairly average tribute bands. Generally, the shows staged by the reps were pretty good and presented with a great deal of enthusiasm despite the apathy of some guests. The entertainment is there to be enjoyed and you can't expect top cabaret artists at these places. Basically, sometimes its corny, sometimes its canny and sometimes its excellent.  Yet again I think its simply a matter of personal preference and expectations.  The one thing you can be sure of is that there will be some entertainment every night.

KIDS CLUB - Our young 'un only used it a couple of times but it didn't really cater for his age, tending to focus on the younger kids. This seems to be a pattern with all the holiday companies offering "family friendly" holidays.  They all seem to struggle with providing suitable activities and facilities for kids 10 years old or over when something as basic as a youth club type facility would be enough with a couple of pool tables, table tennis and a couple of Playstation ports. The clubs aren't just about keeping kids occupied, they also provide excellent opportunities for the kids to make new friends. A few people grumbled about having to queue to put kids names down for the following day as places were limited but need to remember they are operated as childcare facilities with a fixed ratio of staff to kids not open ended like youth clubs.

ACTIVITIES PROGRAMME - Plenty to do for adults and kids if you wanted to join in. Different activities each day including Killer Pool, Killer Darts, Shuffle Board, Boulles etc. daily pool side quiz, daily water activities (adults only) aquarobics
school sports day! giant Jenga
Additional activities available included football tennis (daily) football coaching for kids at the adjoining Pollensa football stadium, pony rides (weekly) and horse riding for more advanced riders (weekly)
 
OTHER ACTIVITIES LOCALLY - Various types of bikes for hire, Donut rides and Banana boat rides, sea kayaks/canadian canoes, scuba diving, parachute from a speed boat, sailing, pedaloes - all within walking distance of the hotel . If you prefer the beach there are lots of little narrow stretches along the pine walk and there always seemed to be enough space without it getting too crowded even during the peak season. These are ideal for kids with shallow warm water and plenty of sand to play in.

LOCATION - The Playa Mar is located at the far end of the pine walk so its on the periphery of the town which is a plus point as far as I'm concerned. Puerto Pollensa is basically split into two areas. The Playa Mar is at the quieter end of the resort which stretches for about 1 kilometre to the town centre. The main part of the resort stretches from the town centre away towards Alcudia and this part is much busier but also has the best and longest beach.
From the hotel, the first 400 metres of the promenade are peaceful and quiet but as you get nearer the town it gets much busier. The walk along the promenade can take as long as you want but we always found it enjoyable with a wonderful relaxed and cosmopolitan atmosphere with the sea lapping against the walls and the trees hanging overhead.  Yes, part of it is cobbled, but if you want to walk on tarmac try the M1 as some reviewers would seem to prefer.

WHERE TO EAT - We used the restaurant at the Playa Mar a few times and thoroughly enjoyed it each time. Plenty of choice and as much as you wanted at 12 euros for adults and 7 euros for children.  Quite a few people we knew upgraded to half board for 15 euros a day - excellent value for money.  Other places I'd reccommend are the Coral restaurant (just in the street behind the pine walk about 400 metres along) Dakota Tex Mex and Little Italy.
There's plenty of choice with a couple of very romantic places situated on little jetties that stretch about 25 metres into the sea. There's plenty to choose from catering for every taste.

(Don't miss the sand sculptures nearer the town centre.)

I must mention the Thomson team here. There was a good team during our stay and they all appeared to make a significant contribution and all very helpful. The two entertainers Charlie and Tracey both worked their socks off trying to keep people involved and entertained, showing great patience with some pretty awful and cheeky kids. However they were both a real credit to Thomsons and exactly what is required for this type of holiday.  They were funny, energetic, enthusiastic (even when the guests weren't), reliable, competent and kept going regardless. I know at times they felt they were fighting a losing battle but they definitely made the holiday for many people.  Well done to both of them.

Highlight of the holiday - Undoubtedly the Pirates show, absolutely stunning and well worth the money.

Lowlight - Undoubtedly the attitude of a growing number of Brits who seem to want to travel abroad and find Brighton in the sun where they can sit and read the Sun.

On the negative side, its nothing to do with the Playa Mar but some of the guests.
It seems that some people use the Superfamily places so they can have time away from their kids instead of time together. The Playa Mar provides a very safe environment for children but some people seem to interpret this as an excuse to let their kids please themselves and expect Thomsons staff to cater for their every need. Its great seeing kids making new friends and playing together for hours but I find it difficult to believe people are happy to let 3 or 4 year olds wander around unsupervised "he's really independent" or "there's 2 euros go and play pool" (even if you can't reach the table).

To sum up overall...
Location - Excellent
Hotel - Excellent
Entertainment - Good
Activies programme - Excellent
Suitable for kids - Upto 10 years old - Excellent, older kids - would benefit from more challenging activities although they may be happy with the existing activity programme.
Reps - Excellent
Playa Mar staff - Excellent
Places to eat - Excellent
Would we go back? - Definitely, it seems that the vast majority of people do.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - july 2006

Opinion submitted in February 2007 by : louise, 13, barton le clay

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Overall I had a fantastic holiday staying in the playa mar.

The playa mar had a luxurious pool with an obvious shallow, medium and deep area.  It also had a small baby pool.  Everyday the reps would come and play a game of water polo or basketball or guests vs. reps races.  It was all a laugh and good fun.  Also, late morning there was a water aerobics class which me and my mum really enjoyed.
On a higher level, next to the pool there is a pool bar which looks over the pool area.  It serves drinks, snacks, ice cream and lunchtime meals(the ommlete is gorgeous!)

The staff are all really friendly at the playa mar, and the cleaners are sure to say "hola!"
The reps put on a day of fun and a mini disco for the kiddo's in the evening. Then some entertainment at around 9pm.
Some performances are good, but charlies magic show is awful - be aware!

There are 4 main blocks of apartments and there is a box of lost property at each where you can go and take something for your kids to play wtih.

We were self catering so we didnt try the food in the resterant.

The rooms were reasonably clean and well equiped.  We didnt have any problems.

Over the holiday, we went on to trips. Western waterpark and the pirate show.  Western waterpark is overall a good day but the safety there is unbelieveable.  There are lifeguards everywhere and I wasnt allowed to take my 4 years old brother on the water climbing frame so its not advisable going if your kids dont like playing independantly.
The pirate show is  absolutely FANTASTIC.  Its not juts for younger kids, i loved it and we saw couples alone going.  The dance and gymnastics is great.  You sit at a table with a meal of sausages or chicken.  You get some drinks on youre table but have to pay if you want any extra.

About 5 minutes walk from the hotel is the pine walk.
Its basically a 15-20 minute walk along the sea front. Its on crazy paving so although rattly, buggys can go on it.  When you reach the end of the pine walk, you get to loads of resturants, cafes and some shops on the right side, and a small area of beach on the left. We only visited the beach twice, but if you are a beach person, the beach is made up of small areas and its just not that nice!

The thing that lets the playa mar down,  
is the shortage of sunbeds. It was a big problem.
Poeple were getting up at times like 8:00 in the morning to come down and put their towel on a sunbed.  By the time we came down there were none left.  The reps tried hard to get people to not reserve their sunbeds but it was still a problem.

I would reccomend the playa mar as i had a fantastic holiday   xxxxxxxxx

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - July 2006

Opinion submitted in September 2006 by : Lyn Porter -Staffordshire (31, 33, 6 & 2 )

Resort Rating: Average

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Spent 2 weeks at this hotel,  it was the longest 2 weeks of my life.  The 'Pine Walks' is in deed very beautiful, but is too far for little legs, and not good for the buggys wheels, we only didi this walk for the first three days and then had enough of it, so we paid for a taxi to take us into town.  There is nothing around the hotel no restaurants, no shops, I wouldn't go again if somebody paid me.  The entertainment staff worked very hard to please the children, but by god at the end of two week I felt like strangling 'cheeky charlie' she never shuts up, from morning til night, my daughter went to the kiddies club, when I could get her in as their wasn't enough places for all, you had to queue every day to reserve a place, my daughter didn't seem very keen as all she did was like school work, nothing fun.  We ate out at Tabia quite alot, it was very nice food, their are no English pubs in puerto pollensa which We were very surprised at.  

We found it very expensive, very boring  and repetative, we were glad go home.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - July 2006

Opinion submitted in August 2006 by : Simon - Huddersfield (48,35,7)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

I read comments on this website a few days before setting off, and I was expecting the worst! 

However, having spent the last 2 weeks at the Playa Mar, I found most of my fears were unfounded. 

We had a great holiday and would recommend this hotel to anyone with a young family. There is entertainment throughout the day and my son enjoyed the Kids Clubs activities and children's evening disco. The issue about having to queue for booking your child into Kids Club hasn't gone away, but Thomson have recently put extra staff into this area and extra sessions were organised for the high demand age groups.

We all thought the quality and variety of food was pretty good (OK, we didn't get chateaubriand or lobster, but what do you expect for the price you've paid?)

Evening entertainment was a combination of external acts and Thomson Reps shows - most of which were pretty good (Except one - Cheeky Charlie, what was that psychic show all about? If I'd had psychic powers I would have given it a miss!) The Thomson Reps work really hard with all the entertainment and were extremely helpful at all times. However, if you're not the type to dance Agadoo with your kids or go on stage and stick your head in a bowl of flour, then the Superfamily holiday is probably not for you.

I found the hotel attracted families who had children who were generally well behaved, and parents who didn't swear openly or drink to excess. We befriended a number of other families during our two-week stay and this contributed to the quality of our holiday.

Rooms were clean and fairly modern. We were at the far side of the hotel so there was not too much noise (except when they filled the bottle bank at some bizarre times!) Rooms facing the pool are likely to be very noisy day and night, until around 23.30 when the music stops.

Having read this far, you might want to know why I only marked the hotel as very good and not excellent. Overall this is because the hotel, when full, is currently slightly too big for it's support systems. Hence there are insufficient parasols and sunbeds - and you need to be up by 07.00 to get both. (Can't blame the Germans this time - there were only British Thomson guests in the hotel!) You can queue for 5-6 minutes to get served at the bar in the evening and if you are not down at the restaurant by around 19.20, then expect to wait for 5-15 minutes for a table. Pools are spacious and warm, but it is impossible to swim without colliding with inflatables or being dive-bombed by daring 10 year olds. As mentioned previously, the Kids Club and available spaces is in no way adequate for the number of potential children. None of the above spoilt our holiday, because we were prepared to regiment our holiday to get what we wanted - we got up early for a sunbed and queued for Kids Club at 17.00 each day.

The hotel is situated on the edge of the resort and it is around 20 minutes away from the centre. But what a beautiful walk along the Pine Walk to get there! The hotel is only 100 metres from the beach, but at this end of the beach the strips of sand are quite small. Strangely, this has an appeal in that they don't tend to get too busy, and you can even get a sunbed! (for a few euros)

The town was busy, with numerous restaurants serving food to outside tables. We tried Tango's and found the food and service to be very good. However in the town there was not much for young children to do in the evenings, unlike some of the resorts we've seen in Menorca.

We went to the Pirates Show and found it excellent, (though a little expensive), and we quickly found out that booking trips or car hire through reception was infinitely cheaper than going through Thomsons. We hired a car and spent a full day at the Western Water Park - great for all kids, but more available slides if they are over 1.2 metres. Also if you hire a car, go to the top of the hill at the back of the hotel for spectacular views of the East coast of the island and risk the twisting mountain roads for a trip to Soller/Port Soller.

Overall, if we had gone to the Playa Mar during termtime when it was perhaps 75% full, I don't think we would have found anything to make negative comments about. But I suppose our government legislation that forces us to book our summer vacation during the 6 week school holiday, means that anywhere with good entertainment for children is likely to be in demand and extremely busy.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland Direct - July 2006

Opinion submitted in August 2006 by : 37, 33, 5, 2

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

The Playa Mar is a clean, well maintained hotel, and the staff are friendly and helpful.

Puerto Pollensa is quite up market and the prices are high compared to Sa Coma and Cala Millor, where we have stayed previously, I would say a third more expensive.

The hotel is as far down the pine walk as you can get with ending up in a military base!  So at least 30 minutes walk, down a bumpy path at 7pm, in 30 degree heat to feed the kids is not a great prospect ever night.  We ended up getting a taxi into town every night (5 euros) and walked back when it was a bit cooler.

There were a few resturants that were ok for the kids - Dakota Bar was good for the kids - there's 2 of these restuarants, 1 on the walk and 1 on The Square.  The Indian Resturant on the Square is awful, Homepride Style sauces, not authentic at all.  Tiberia was good for adults and had friendly staff.

The overwhelming memory I have of the holiday unfortunately is the sunbed situation at the hotel.  Unless you camp out for a sunbed, until they are unchained, yes unchained, you stand more chance of seeing the pope than using 1 for the whole day.  The clientel was mostly Scottish, with a few Irish and English thrown in the mix.  And I lie not, the Germans would have been proud of us!  Even though the signs around the pool say Do Not Reserve Sunbeds, people would reserve them first thing in the morning - go out until after lunch, and then grace us with their prescence sometime after 2pm!  This selfishness really bugged me, and I can say really was the nail in the coffin for me and the Playa Mar.  The kids club was also difficult to get the kids into, as the demand was so high and places so limited.

We wouldn't return to the Playa Mar, and cannot understand how the brochure gived them 100% rating?

Ba Humbug and all that, but overall dissappointed this year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - July 2006

Opinion submitted in August 2006 by : Patrick Stewart - Edinburgh (39, 38, 4, 3 months)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just back from a two week hol at Playa Mar. First time we have been away on a package family holiday and had a great time - both the resort and the hotel.

In the morning we tended to go to the small beach at the north end of the Pine Walk - loads of shade beside hotel Illa d'Or. This prevented us getting involved in the daily clamber for pool-side equipment!!! Approx 250 sun beds and 50 parasols. You can't get any more beds round the pool, but plenty space for more 'brollies - come on Thomsons. The Reps were clearing towels from unused beds in our first week, but at the start of the second week the hotel/Thomsons decided to chain up the beds until 9.30am - even though the pool was open from 8am! After four days the beds were available from the start of the day again. VERY CHILDISH answer, you guys!!!

We were half-board and found breakfast repetitive after a week. On top of the hot items, there was a large selection of "european" elements (cold meat, blue cheese etc.)????. Four cereals were on offer but never varied. Dinner varied each night with pasta & chips on every night. We tended to go down after the initial surge, ie families getting in so the kids could enjoy the entertainments. We benefited from never having to queue, but the food (esp fish) tended to have dried out. Kids desserts were probably a major cause of the hyper-activity in the bar later on! Having said that the ice cream was always good.

Local shop was pretty hopeless - poor choice and over-priced. Spar along the road worth the walk for the (limited) deli selection and fresh bread. Wide selection of "home" goods are also available. Don't go to Calabro supermarket (on the way out of P Pollensa) on a Sunday (maybe any day) - mobbed, poorly stocked and not cheap.

Entertainment OK. Nightime "professional" elements were variable and the Reps put their all into their shows (with varying degrees of success). The daytime fun and games were well done. Well Done Charlie and Tracey. Our wee boy enjoyed the couple of days in the Kids club.

From the Playa Mar, it takes 20 min on the bumpy section of the Pine Walk (too bumpy for a pram) to get to the main promenade, which is smoother. We tended to go on the streets one back from the Walk - or just grabbed a taxi.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson July 2006

Opinion submitted in August 2006 by : Elaine Parker - Nottingham (37, 36, 4)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

We have just returned from the Palya Mar.

The resort was absolutely fanastic and I would recommend for any family wanting a relaxing holiday.  There are plenty of great beaches that are extremely safe along the pinewalk.  There are also great restaurants in town. Mollies cafe if you required traditional English food limited but excellent.  Also I would recommend Maxims and the Pizzeria run by the same company on the square.  The only thing about most of the restaurants everything comes with chips.  If you like pizza then try Little Italy on the Pine walk.

The Apartments at the Playa Mar were very good and clean.  We had an apartment over looking the road, which was farily quiet except for the bins being emptied in the early hours.  The reception staff were very friendly and helpful.

The one fault I have was that we were unable to spend any time around the pool.  By 8.00am all the sunbeds had been reserved, and there were no brollies to be found.  So if you want your children to play around in the pool then make sure you are down there by 6.30am. So, we spent the whole time on the beach, and purchased our own brolly etc.

The apartments themselves are quite away out of town with not much around them.
If you have small children I would recommend a short taxis drive into town at night for 4.50 euros, which the reception will arrange for you.

I can't comment on the food or the clubs as we didn't use these.

Whilst we were there, there was a problem with teenagers drinking in the reception area, so beware if you taking teenagers with you.

Overall though we had an excellent holiday in Puerta Pollensa.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson July 2006

Opinion submitted in August 2006 by : Nick,Laura,Sophie,Ffion - S.Wales (30,28,8,2)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Playamar were great superfamily apartments, the cleanliness in the apartment and around the grounds were 1st class. I could relax for the rest of the holiday as you don't always know what to expect. The pool area is great for kids and toddlers, as they have a walk in pool that gradually slopes deeper and a little round pool just big enough for babies toddlers or if you just want to dip your toes in. Sunshades were an issue unless you were willing to que at 8am, and then it seemed the same people got the shades every morning. The hotel breakfast had a great choice and cost around 18E for 3 it was buffet style and you could go up as many times as you wanted. The evening buffet don't even bother it was a bit of a assortment and nothing went together.(we only went there twice)

The entertainment team were good, and the acts were alright it was more for the adults than the kids.
The appartments are about a 20 min walk from puerto pollensa, you could take a walk along the main road with no shade or walk along the beach with crazy paving(very bumpy with pushchair.)The restaurants we eat in were all very good but I must recommend DAKOTA tex mex, RESTAURANT MAXIM traditional spanish both in the square.

The beach was great and safe, 2 sunbeds and a parasol cost 10E. Taxis cost 5E from the hotel to the town centre.
We have been to Majorca 4 times but never really ventured out of the resorts but this year we went to PIRATES. I would really try and go on this trip as it's an excellent night and the two children really enjoyed. It was the quietest I had seen them all holiday.

Overall a lovely quiet family resort great for getting away from it all!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - July 2006

Opinion submitted in July 2006 by : Ronald, Jacqueline, Jack (11) , Kyle (3) & Mark (1)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We've done plenty of package holidays but this one might have been the best.

Everything was good or excellent. The resort was well kept, the beach was lovely, and the pine walk (or promenade) was a great stroll after dinner.

The Playa Mar is a Thomson Superfamily hotel. The apartments are in 4, 3 storey blocks around the pool complex. Half the rooms face the pool/entertainment and half face outwards.

The hotel entertainment in the evenings  is all outdoor (in July at least) which is great. Evening entertainment started with the kids disco, then the main show followed immediately afterwards at the same venue. 50% professional, 50% reps. Some of the professional shows were very good. The usual tribute bands plus a magician, dancing, acrobats, and some very bendy dancers dressed as cats. Reps shows were variable but after a couple of Sangrias it's all good fun. Troublesome Tracey had us in stitches with her cheeky humour.

Bar staff and indeed all the hotel staff were very friendly.

The rooms were very clean, and the air onditioning was effective. I had to switch it off some nights because it was too effective. TV was free and included BBC.

Our 11 year old and 3 year old both went to the kids clubs 6 days a week. They loved it. In fact we never saw the 11 year old much. He was always playing in the complex with his new pals. The complex seemed very safe, I never heard any reports of crime (unlike last year in Tenerife).

Restaurant had no queue to speak off and was run very efficiently. Although we ate out a couple of nights for a change, our 12 best meals were all in the hotel restaurant. Sure there were some things that had scope for improvment but overall the choice, hygene, food and staff were excellent.

The hotel is located at the end of the bay and there is a 15 minute walk into town. You can go on the pavement or along the pine walk (promenade). If you have a buggy then the pine walk is a bit bumpy. Next time we will take the buggy with air tyres.

I had a look at the other Superfamily hotel in the resort (the Azul??) but it didn't seem to be as good although it is nearer to the town centre.

The Playa Mar is a fantastic hotel for young families. I can't recommend it highly enough.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland Direct-JULY 2006

Opinion submitted in July 2006 by : gmc cann      47.45.13.05

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

After some fairly mediocre meals in town--(a good half hours march along the Pine Walk-this is good exercise and will keep the weight down.) We tried the hotel half board option-pay at reception- about 275 euros for four .one child for five days.

The breakfasts are fine-good in fact.The evening meals are crp however I think the chef was sacked when we were there as the meals improved after our five days were up.I Would suggest you ask other guests when you arrive and then take it from there.I would emphasize again all the staff at this hotel are top notch.

What makes this hotel are the staff HOTEL AND THOMSON

who cannot do enough for you but above all the other guests usually all with young children.

Friendships are formed in a really good atmosphere and youngsters have a great time.

The only pain is the sunbed or in this case parasol nonsense.The fault is not WITH THE GUESTS.More parasols should be available(i had to buy one). People are behaving normally when there is not enough of an item.So come on THOMSON SPEND £100 OR SO AND GET SOME MORE PARASOLS.

To summarise if you want a good hotel with no lager louts etc then look no further I will probably return as i hope will THE GREAT CROWD I MET WHEN I was there.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland Direct - July 2006

Opinion submitted in July 2006 by : P Smith - Glasgow  (36, 35, 7)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just returned from the Playa Mar.  On the whole it was a very postive experience.  

The hotel is clean and well-laid out.  The staff are friendly and very helpful.  I did find it quite noisy however.  If you are a light sleeper the Playa Mar is not for you.  We had requested a quiet room away from the pool which we got.  Unfortunately it was right above the bins which were emptied every night about 1am with much shouting and banging. Also there is no soundproofing between rooms.  The bedrooms back on to next doors living room and you can hear everything. We were unfortunate enough to be through the wall from people who could not go to bed until they had moved every piece of furniture around the room veyr noisily for at least an hour!  You will also find out more about your neighbours' bowel and bladder habits than you really wanted to as you can hear the full sound effects from next doors bathroom when you are in your bedroom!

I was surprised to read about criticisms of the hotel restaurant.  We ate there many times and had no difficulties either with finding a seat or with the food choice.

We did not use the kids clubs other than the drop-in facility so I can't comment on those but I never heard anyone complaining about queueing or not being able to get their child in.

The entertainment was excellent.  A good balance of activities to suit all tastes. 

The hotel is a bit further out of the town centre than we would have liked.  The walk is considerably more than 20 minutes especially in the daytime heat wiht a grumpy 7 year old in tow.  There is not a lot nearby other than the tiny hotel minimarket and a small Spar located about 400 yards to the right of the hotel.

Would I recommend this to others?  Yes but only for those with children.  There were a few couples on thier own at the hotel which I was surprised at.  In my pre-child days I would have avoided Thomson Superfamily hotels like the plague but maybe that's just me!

Finally, we saved a considerable amount of money booking this hotel with Portland instead of Thomson.  The flights, facilities etc were exactly the same.  It is worthwhile looking into this if you are wanting to go to the Playa Mar.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in March 2007 by : Jane, Luton (43, 40, 12, 4)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The best things about these apartments were: no lager louts, clean bright rooms, daytime entertainment, kids loved it.  The worst things were: lack of sunbeds, no bars or cafes nearby, a long way from resort and from a nice stretch of beach.

The best things about the resort were: no lager louts, upmarket feel, fantastic restaurants, street entertainment, beautiful Pine Walk, town square.  The worse things were: not a lot for children to do here.

First time at a "Superfamily" but was pleasantly surprised.  Our apartment faced the road on the right hand side, asked to be moved poolside because of the noise of traffic (not horrendous just the occasional juggernaut(!) or tourbus) and we like to sit out on balcony of an evening.  Reception said they'd move us when they had a room but we might prefer roadside as the pool area is very noisy at night.  Stayed where we were. 

The apartments were clean and well maintained with bedding/towels changed frequently.  Didn't try the restaurant so can't comment.  Pool snack bar was fine but a bit limited.  No cafes or bars or restaurants nearby so we ended up going to Spar and making lunch in our room (kitchen very small though). 

Entertainment was good for kids, reps tried their best.  Kids loved the dances/aerobics/water games in the pool every day. Didnt use kids club so cant comment.

Absolutely awful situation with sunbeds and parasols because there weren't enough of them AND people were putting their towels on them at 7.30am and not coming to the pool till 3pm AND a family of mum and dad and 4 kids would reserve 6 sunbeds for the day and the kids would barely  sit on them..  If there are plenty to go round then fair enough but otherwise its just selfish.  Our family of 4 take 2 sunbeds.  The reps did what they could and even asked if any of the guests had any suggestions but what's the answer?  They were over the tannoy a couple of times every day asking for sunbeds - and the families hogging 6 obviously didn't even feel guilty. Rant over.

The apartments are in a very quiet area with not one bar, café or restaurant nearby.  You have to walk quite a way to get to anything, either on the road or the very beautiful Pine Walk.  The walk wouldn't be too bad if it wasn't so hot!  I'd say it took us at least half an hour to get to the centre of town (with 4 year old in and out of buggy) but after 15 minutes there are places to stop for a drink along the way.  Also popping in shops, paddling in sea, looking at sand sculptures and feeding the fish. We usually walked to town and got a taxi back - 5 Euros.

The beach was clean and sandy and water lovely and clear.  Thin strip nearer the apartments and along the Pine Walk it gets wider to quite a wide stretch past  the roundabout towards Alcudia. 

Some lovely restaurants and great food - didn't have a bad meal there.  Particularly liked the IRU (not cheap but worth it), Tapas restaurant on the seafront, tex mex on the pine walk, Tiberian (something like that!) off the square.  Found Little Italy very overrated.  You need to book at most of the restaurants unless you go out for dinner really early.  Good restaurants and bars round the square where you can sit out and people watch.  There was a festival when we were there (mid/end of July) with live music and dancing in the main square and fireworks.

Puerto Pollensa is a fantastic resort with lots of bars and restaurants, shops (not tacky) no rowdy lager louts of any description.  Beautiful Pine Walk and beach, clear sea.  Perfect for families and couples, maybe not lively teenagers.  We will definitely return to the resort but probably not to Playa Mar (only because of the long hot walk to town).

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - June 2006

Opinion submitted in July 2006 by : Dawn Mann - Newcastle (40, 37,7)

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

Best described as Butlins with guaranteed hot weather. The entertainments staff are superb and there is plenty to keep families occupied. Kids Clubs are once again superb however you have to queue to register which is annoying. Places are allocated on a rota basis.

On the negative front the evening buffet is appalling little variety and mostly inedible (we ALL lost weight) a few of our fellow holidya makers were actually ill.

The pine walk may be lovely but quickly becomes a chore in the hot temperatures (we are enthusiastic walkers) 40 minutes is a more reaslistic time (mostly over cobbles). Cost of a taxi mounts up at 5 euros a time.

Cleanliness of rooms was an issue(sweet wrappers under our bed with a collection of dust/tissues were not ours. Toliet not cleaned once in 2 weeks.

Definately not a 4 star but worth it for the entertainment but be prepared to eat out(and for the long walk to get food)

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in July 2006 by : Hill - Glasgow (36,33,4,1)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from 2 weeks at Playa Mar. This was our 3rd superfamily hotel and probably the best so far. The resort of Puerto Pollensa is excellent for families.

Accommodation is very clean and well laid out. We noticed some comments re. the noise level with poolside view apartments however it is no noiser than you would expect with a hotel where the majority of guests are families. 1 bed apts are certainly comfortable for 2 adults and 2 kids.

Entertainment is fine and you cant fault the two reps for effort and for trying to get people involved.

On the downside, we had difficulty getting sunbeds without having to get up at 7am however this was sorted during the second week after numerous complaints.

The only other downside was the variety of food available for the half board guests. Breakfast is fine and a good selection on offer however the buffet at dinner was limited especially if you do not like fish. The quality of food cannot be faulted.

Probably worth mentioning that Thomsons appear to have overbooked the number of half board guests as we had to regularly had to queue for a table at night anything from 15 - 45 mins. Not ideal when you have two young impatient children!! The restaurant was certainly a hot subject around the pool.

The resort of Puerto Pollensa is excellent and a tries to be a better quality than some other resorts. The Pinewalk is 2 mins from Playa Mar and is 20-30 min walk in to the town centre. At night we normally walked into town and got a taxi back - only 5 euros.

We only went on one excursion to Marineland. A bit pricey considering that its fairly small but our kids enjoyed it. Worth taking swimming gear for the kids as there is a good paddling pool & water slide for them.

The beach is excellent for kids. The marina is also very good - our 4 yr old son loved wandering around looking at all the "big boats".

All in all a very good hotel and resort. Seemed to be a number of people who had been to the hotel previously so that must say something. We would certainly recommend it - half board is only questionable element but will suit some.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: June 2006

Opinion submitted in June 2006 by : Caz and Rose 60ish

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Accommodation is in 3 storey apartments, which are quire spacious if there is only 2 of you, wouldnt like to be there with 4 people, kitchens are very very small.  Plenty of sunloungers but not many umbrellas, which for a Thomson Super Family Resort is very poor indeed.  Childrens clubs very noisy, evening entertainment extremely poor, party night consisted of four teams trying to earn points from skipping, yes thats it skipping, flip flop throwing, and taking a ping pong ball out of water with your mouth and putting it in flour and then a tub, great party eh, Las Vegas has nothing on this place.  A parrot show, acrobats, quiz and a group on other nights. The bar closes at 12 midnight prompt. 

The food in the restaurant was limited in choice, always cold and not very apetising at all, all the dishes looked overcooked and more like food you would give the dog. I have had better food in two star accommodation. The complex is a good 25 minute walk out of town albeit along a pretty pine walk, but this gets very tedious after a week. 

All in all definitely not 4 star. If you are not travelling with children, DONT GO.Meal times are extremely noisy.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in June 2006 by : Anna Baker - Aberystwyth (39, 34, 6, 3)

Resort Rating: No rating

Accommodation Rating: No rating

My/Our Holiday Opinion: 

This was our third visit to the Playa Mar and we have never found it as busy before.  We had requested a quiet room and were aware that requests cannot be guaranteed but did not expect to be given a room overlooking the stage area where the nightly entertainment was held.  We asked for another room as soon as the receptionist told us of the location but we were told the hotel was full until the weekend.  We decided to give it a go and as the entertainment usually finished at 11.00 pm it was ok.  The most noise seemed to come from children playing around the bar area !!

We had a great holiday and our children Laura & Lucy enjoyed the kids clubs and disco.  We didn't expect to have to queue to pre register for the kids clubs or the 7.00 am start for a sunbed!!

Visited Marineland on a Thomson excursion. Not enough to occupy the children for a whole day though.  Remember to take the childrens swimming things as there is a paddling pool.  Would have appreciated the rep telling us this before hand.

The resort of Puerto Pollensa remains as beautiful as ever although more busy this year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson May 2006

Opinion submitted in June 2006 by : D Lindley 45, 38, 10,6

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We spent two weeks at the Playa Mar in May 2006. This is a Thomson Superfamily hotel, hence there were lots of families in it. You'd think Thomson might have twigged this would be the case but as we discovered when trying to take our children to the kids club, they haven't. The kids club is a small room with a maximum capacity of 16 for each session. This is in a hotel of over 140 rooms nearly all of which will have families in them so do the maths. You and your children are in for some disappointment and some long waits in the sun to queue for the list to reserve places for the following day. This list goes up at 5.30 - 5.30 mind, no sooner no later, so if you're not prepared to be at Thomson's beck and call you kids won't get a place at all. If they could deliver what they promise it would be fine, but they can't. Don't get me started on this.

If you haven't done enough queuing during the day you'll get a chance to do some more in the evenings. The Playa Mar is built as self catering accommodation but as Thomson are currently selling the half board option at virtually the same price, most people are taking the latter option with the result that the small dining room cannot cope. We had to wait up to 45 minutes for a table some nights. This is a very nice hotel but suffers somewhat from being under Thomson's corporate jackboot. In other words, they've cocked it up.

Entertainment and all the other usual stuff is fine.

Leaving the hotel it's a pleasant walk into town along the pine walk, this takes from 20-30 minutes depending on whether you walk, saunter or amble. The beaches are very narrow here - so narrow that in some places you could lay - if you so wished - with your head against the wall and you feet in the sea. But walk a little further on and it broadens out enough to let everyone lie down in comfort.

We hired a car for a few days and decided to take the tourist train from Soller to Palma. This is a demanding drive over steep, twisty turny mountain roads but it's worth it for the views. The journey should take about 90 minutes. But then you'll need another 30 minutes to find the railway station which is not signposted. Anywhere.  And I'm not going to tell you where it is either. However, the best advice is go to Puerto Soller and take the tram from there to the station.

If you stay awake and alert you'll certainly survive the mountain drive to Soller and back but if you want a really death-defying white knuckle journey try the road to Cap Formentor. These mountain roads are also tight and winding - and quite narrow too, except when it comes to a hairpin bend - then they're even narrower. And just to add that extra frisson of excitement, running alongside the very edge of the road there's a deep ditch. So waver any more than an inch or so over the edge and you face a drop of anywhere between one foot and three miles. At one point there's even a narrow tunnel built with these lethal ditches each side which seems to have been designed with an almost malevolent vindictiveness. The result of this is that everyone drives in the middle of the road. Well, not quite everyone. But those people are called dead people. Apparently there's a statue to the bloke who designed this road - I think they erected it next to the Marquis de Sade and Josef Mengele. Hire the smallest thinnest car you can.  If you reach the end of the cape there's a lighthouse with some spectacular views.

After that most people head for Formentor beach. This is where the daily pleasure boats head to from Pollensa harbour. Why is a mystery. It's a narrow strip of pebbly, not very well maintained beach. It's not an unpleasant beach but almost every resort in Spain, Greece, Turkey or North East Yorkshire has a better one. There's a concrete jetty here, a gift shop and a café made out of PVC. Here you can sit at a PVC table and eat (what look like) PVC chips out of a PVC tray.  This is what the majority of the trippers choose to do before gratefully getting back on the boat. On the plus side there's parking for roughly 5,000 cars, 423 coaches and maybe half a dozen ferries.

The town of Pollensa (the old bit) is worth a visit as is the old town of Alcudia. Both are full of shaded squares, quaint buildings and classy but discreet restaurants. Most of the towns in the area have market days which are worth a visit if you like shopping, and some people do. I've always thought of Spanish markets as places where old Spanish ladies go to buy aubergines, sweeping brushes and big pants but there's also a whole range of stalls selling arts, crafts, clothes, fresh fruit and veg, as well as all the inevitable fake designer stuff those African blokes sell.

On the whole, Puerto Pollensa is a picturesque and laid back resort which appeals to young families, older couples and the middle classes. If yours is the sort of family that likes to wear identical football strips on holiday and eat at KFC, go to Alcudia. 

ps. Bony's bar in the main square is well worth a visit - the owner is so efficient he'll have your drink in front of you before you've finished ordering it. Order a spirit and they bring the bottle to the table. Whilst they're pouring it you'll have time to do a crossword, knit a sweater and read War and Peace. These are big measures. Then you can sit and watch your children scrambling for the sweets the owner throws to the kids outside. That's if you can still see them.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - May 2006

Opinion submitted in June 2006 by : Di's group (ages from 1 - 41)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Spent 1 week at the Playamar, accommodation was clean with a nice pool. We were very disappointed with the food on taking half board we expceted the 4 star hotel to offer a good range and quality of food we were even served raw chicken!! The selection was exceedingly poor and the restaurant could not handle the amount of customers. Not only did we have to queue to put our name down for a table but we then had to wait for a table. We gave up after 3 nights and headed in to town and all the restaurants were fantastic and very good value - try Tango or Trio where you can get three courses and a drink fro about 14euros.  Do not waste your time eating at the hotel eat out and enjoy quality meals.
The walk into town takes about thirty minutes with children and the walk is beautiful.

As we travelled in half term we knew there would be a lot of children but what we did not expect was the fact that the kids clubs could not handle the volume of children, so it was necessary to pre-register children for the kids clubs and the majority of people could not get their children in to the clubs, even the drop in centre which is the place to go for kids to "drop in" had to be booked a day or two in advance. 

All in all we had a good holiday and the resort of Puerto Pollensa is great. You will not be disappointed at the Playamar if you basically just go and use the accommodation as a self-catring base. There was no waiter service poolside so I recommend you buy your drinks in the supermarket and take them in, this also applied to when the evening entertainment was on, not one waiter asked us if we wanted to order a drink.  

This hotel is not a 4 star more a 3, with a 1 star rating fro service and food.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date:2006

Opinion submitted in January 2007 by : holly - luton (13)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I think overall the playa mar was a really nice hotel.
The food from the beach bar was lovely though we never tried the food from the resturant.  The rooms were very clean and well equiped.
The staff were all very friendly and the reps did a famtastic kids disco for the littlens! 
The pool was lovely and luxurious...and the reps did a game of water polo or basketball or something everyday. There was also a water areobics class everyday that the reps did which was quite fun.

I have to be honest....the thing that was a big problem at the playa mar was the sunbed situation.  Poeple were getting up at times like 8:00 in the morning to come down and put their towel on a sunbed.  By the time we came down there were none left.  The reps tried hard to get people to not reserve their sunbeds but it was still a problem.

About a 5 minute walk from the hotel is the pine-walk.  Its a lovely walk along next to the sea and beach with a beutiful view out into the ocean.  About 5-10 mins up the pine walk is a few shops and resturants on your right with the same beautiful view on your left. 
There is some good entertainment on in the square which is nice to watch after you have eaten.  When we went to the square after dinner we usually got a taxi back as my younger brother got a bit tired.  The taxi cost about ?4.

Whilst we were there...we went on 2 trips....to the pirate show and to the western waterpark.  Both were fantastic.  The waterpark was a great day out but its not really owrth it if your child does not enjoy waterslides.

The pirate show was amazing! I am 12 and I loved it!
Its especially good for the younger ones but i'm sure all the adults there had a great time.  You come in...sit down, have a drink and watch the start then theres a break so you can eat(sausages or chicken-delicious!) and then the final part of the show. The gymnastics and dance in it were fantastic. Then afterwards as you are leaving you can get some autographs and pictures taken with the pirates.

I think my holiday in majorca was  wiked and i'd be happy to reccommend it to anyone!
xx luv holly xx

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: ortland Travel - 2006

Opinion submitted in August 2006 by : Kenneth , Lorraine , Megan 6

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Playa Mar is a great hotel for young families. I would recommend it for a family holiday. The resort was well kept, and clean

The Playa Mar is a Thomson Super family hotel. The apartments are in 4, 3 storey blocks around the pool complex. Half the rooms face the pool/entertainment and half face outwards. A good size complex for small children.

The hotel entertainment is all outdoors. Evening entertainment started with the kid's disco which Megan loved, Charlie and Tracy do an excellent job trying to keep everyone entertained during the day as well as at night, but I have to disagree with some with the family entertainment which started after the mini disco which all the kids loved even some of the adults trying to do the actions to the dances were having a good laugh my husband and I included.  After that the main show started, if you liked to watch two shows of acrobats (people dress as cats and Africans) along with two guys who came as the Blues Brothers and then a few nights later as Teddy Boys not very impressive considering this is a family complex. The kids were bored after the first half hour each show lasted about 1 ½ to 2 hrs. The rep shows as the same as last years New York to New Orleans and the two reps party nights were a OK and we had a laugh at them.

Sun Beds - this was a joke you had to be up and down stairs for 8am waiting on the janitor to unlock the beds. Parasol situation was terrible not enough to go round we ended up buying one. Thomson's get your finger out and buy a few more sun bed and a load more parasols. The other thing Thomson could do is also replace the round backed chairs at the entertainment are, because the number of kids who fell back over on them a (few trapping fingers) I lost count of the number of kids who fell over.  The squared back chairs seemed to be sturdier.

The apartment was spotless and it was cleaned every other day and the towel changed every other day.  The staff were all friendly and helpful.  We had a hired car for the 2 weeks and the Guys at reception could not have been more helpful with direction etc when we went out and about.

We ate in the hotel twice the middle of the 1st week and on our last night. The food was OK nothing to write home about.  We cooked a couple of times in the apartment and the equipment was adequate for what I made, chicken, baked potato & Salad one night and tuna pasta & Salad another night.  The rest of the time we ate out. We went to Sa coma for the day to meet with some friends about 1.5 hrs away,Alcudia about 20 mins away and in Porto Pollensa.  All in all I would say we did not get a bad meal eating out the whole holiday and what we had was value for money.

The hotel is located at the end of the bay and I would say it is a good 20 -25 min walk especially when you have a youngster in tow, The weather was extremely hot, too hot to walk in through the day. We did it one night and my daughter moaned the whole time, she was exhausted after playing around the pool and swimming all day with her new found friends. Next time I would pick a hotel nearer to the centre.  The Kids Club was also excellent Megan went most days.  The only problem with this was you have to queue at 5.30 each evening to put her name down for the next day. When you are paying for a family plus holiday the kids should automatically get a place

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland direct - 2005 / 2006

Opinion submitted in June 2006 by : Sarah Ellwood (43,37,8,6)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Playa Mar is very clean. Hotel staff very helpful and have a great knowledge of the area. The view from the pool is great of the mountains. Pool is fine. The pine walk is lovely not a holiday for the lazy as it is a good 20 mins to the town centre. Along the Pine walk stunning views and fab places to eat. The town centre has a great square with lovely eating places. The sea is shallow and safe for young children. A super resort with a mallorcan flavour, not the place to go for english bars and nightlife. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - Sept / Oct 2005

Opinion submitted in Oct 2005 by : Pete, Fi & Sam       58, 34, 3.

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have just returned from a marvellous holiday here.

The rooms were spotless with clean bedding and towels more frequently than anywhere else we have ever stayed.

The hotel facilities were great too, so were the entertainment staff who tried enthusiastically to get you to 'have a go' at what was on. Thanks to Annabel who kept us busy all day with competitions and quizzes.

Our son dissapeard off to the kids club everyday, thanks to Gillian & Mair who took good care of him, I still havent managed to prize his thomson hat off his head!

I would say this isnt the place to go for peace and quiet, it's superfamily in every sense of the word, but with our child being happy and having lots to do it made life so much easier for us. There is a 20 minute walk into town which isnt great of you hate walking but for us it made a nice change to walk in and have a look around on the way.

We tried the food option and whilst not the best meal we had it was adequate for us. The kids buffet was fantastic for our son though he loved it.

We never had a bad meal all the time we were there, but Pascalino's was a typical 'chips with everything' place and the least impressive. Nico's Tex Mex, behind the Joker Cafe was far superior to the Tex Mex on the square too and better value.

We booked a car through the rep for 3 days. It was from Europcar and you get taken off in a car with others to their offices in Pollensa Town (not the port.)They take your money throw you the keys and leave you to it. I got back ok but did hear a few moans from the others who had a bit of a detour, next time I'll check ones locally before booking!  

Our only downside of the whole holiday was the Airport. Yet again Luton was absolutely poor, disorganised and a complete mess.

We all had a great time and would recommend the hotel and the resort to anyone with a family wanting a good time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) JMC - Sep 2005

Opinion submitted in Jan 2006 by : Ben - Preston (21, 17)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Puerto Pollensa is a clean area, with fantastic restaurants. The Port is relatively picturesque and pine walks is pretty.

Self Catering is highly recommended as to miss the food in this area would be a disgrace.

Playa Mar apartments (Self Catering, not pool view)

Beach - 4 mins
Restaurants - from 5 - 15 mins (taxi's are not that cheap so walk)
Shop - (One on-site which sells ample supplies)

Rooms - we were in a twin room at the back of the hotel.  There are no actual beds in the hotel, they are two sofa beds but these are actually wooden benches with sponge on top.  Not good at all.  The rooms are small but clean. We were glad that we didn't plan to eat in at all though.  The room at the back turned out to be a blessing in disguise as the people frequenting the pool made alot of noise from early in the morning which we avoided.

Pool- The pool was lovely (so we thought) although quite cold.  On the third day they had to empty the pool and deep clean it as there had been comlaints of stomach bugs from the water. The area around the pool is ok. When this problem occured they afforded us the use of a smaller pool at a neighbour apartment block which we prefered anyway.

Front desk - Manager = ignorant, arrogant idiot. Assistants = wonderful and helpful IF you engage them politely and try to use Spanish. One guy spoke to my girlfriend and I about the surrounding area and restaurants for quite some time and marked up a map with the locations of the restauarants I had researched.

Shops - There is a shop at the apartments which sells all the essentials and fresh bread, wine etc. Prices are similar to England for everything except wine which is less. Think Spar but corner shop sized. There are a number of shops in the square which sell cigarettes and wine quite cheap so walk there before buying for the journey home. 

Beach - Man-made and next to the sea front road which can get reasonably busy.  Very clean, water is clean and warm. It took about 4 mins to walk to the beach.

Beach side food - Reasonable, drinks just less than UK price. We bougtht a bottle of fanta and took that to the pool.

Restaurants -  What can I say.  Fabulous!! Aboslutely superb.  Atmosphere, setting, service, food, drink all wonderful. Some of our best meals we ate in Puerto Pollensa.

The Ivy Garden - Quite expensive. (meal for two 70-85 Euro inc 1 bottle wine). Food was excellent. Tables are in a open air courtyard area no larger than a squash court in size. Small trees and large shrubs inter-twine in between tables. Slightly off the beaten track near to the square. The pictures do not do it justice at all. puertopollensa  com/ivygarden/index  html

El Mojito - We went here twice partially because it was only 35-50 Euro for the meals but also because of its location righ t on the square which has a buzz about it at night.  THey have live music on and the staff are great, polite and attentive. Food is very good but more ruff around the edges and less poncy.  Remove Goats CHeese and insert roasted rabbit.  Still a great eating experience.puertopollensa com/elmojito/index  html

Los Zarzales - My personal favourite. Do not eat inside or in the outside area close to the restaurant.  When you walk down the side road to the restaurant, on our right is another small courtyard awash with flowers runing up bamboo frames.  All the tables are layed imaculately.  It looks like something out of a movie. EMail them and ask for more photo's. it has to be seen to be believed. The food is wonderful, I had veal my gf had the lamb.  which was the most tender juiciest lamb I have ever tasted.

Cost for two 70-85 Euro inc tip and 1 bottle sparkling white wine which was in itself quite expensive.

puertopollensa  com/loszarzales/index  html

To summarise, avoid these apartments you could do better. Definately go Self Catering, bed and breakfast or room only as the main attraction in this area is the standard of its restaurants.

ENJOY!!!! Ben

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland Direct  12 September 2005

Opinion submitted in Oct 2005 by : Joan & Ross 55, 52

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We booked this holiday about 4 weeks before departure.  We were looking for a restful week with good weather and that was what we got.  Despite the site being a "superfamily" one, we anticipated that we would avoid the summer rush with many children having gone back to school.   This was the case - the site was not full and there were children, but younger toddlers in the main, who generally provide a good source of entertainment themselves! 

We decided to go half-board given that the additional cost was not that much more than self-catering given the under-occupancy supplements.  The food was OK.  Breakfast provided a varied choice. Dinner was also OK, again with a variety of options from which everyone could, I think, find something acceptable.   We usually stay in 4* hotels and whilst not expecting the same quality and choice, were impressed with the food on offer here.  It was also nice to have the (limited) kitchen facilities in the apartment especially the fridge and kettle.
We asked for a quiet room which we got.  Despite the entertainment going on until 11.30ish each night, we not bothered by noise - this may be different in high season!

The entertaiment team worked hard all day and night and the kids (and adults)seemed to be having a whale of a time. Well organised and safe site.
Apartments and public areas all very clean and well-maintained. BBC 1 & 2 TV which we don't even get in expensive hotels as a norm!  Plenty of sunbeds when we were there. Pools clean. Waiter service patchy; dining room excellent and friendly.
Pleasant 20 minute walk into resort which is quiet.

Overall, I do no think it would suit us in high season - too busy.  But at the time we went, fine.  So much so, we are considering going back with our grandchildren next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson-September 2005

Opinion submitted in Oct 2005 by : 20,24

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Booked this holiday as a late deal 10 days beforehand, and I can honestly say that this is one of the most amazing and scenic resorts that I have ever been to. Puerto Pollensa is definitely suited to young families and couples, so if you're looking for wild nightlife you're not going to get it here!

The Playa Mar was undeniably 4 star standard. Apartments were clean, towels and bed linen were regularly changed and if you go self catering everything is provided!Our room had the most spectacular view of the pool and the mountains. The pool was amazing with variety in terms of depth for all ages. As a couple we did not really get involved in the entertainment side but from what we saw it was brilliant. Although the walk in to Puerto Pollensa is 20mins it is well worth it, the pine walk gives you something to look at (in terms of the view) the whole way round. The walk is fine for children but if they're tired of it and you feel like a change then a taxi to the square costs 4 Euros.

Recommendations for eating out: La Piazza in the square is most deinitely a must! We ate their 3 times in one week! The atmosphere, service, quality of food and price is absolutely brilliant. With 2 alcoholic drinks each, starters and 2 huge pizzas that we could not finish came to approx 25 Euros-everything about this restaurant from start to finish was thouroughly enjoyable. If you're feeling a little homesick then the Codfather is the place to go, serving better fish and chips than I have ever tasted in England before! And finally if you want a special night, the the Restaurant Stay on the Port is where to go. A little more expensive but extemely good food-you get what you pay for.

On a final note, in terms of excursions, we sought out the information kiosk on the port (opposite Gran Cafe 1919) and independently found out information on boat trips. I recommend that you book yourself on to the Tudor Dawn Charter, it cost us 40 euros each for a half day with drinks included. Susie and Simon are lovely and sail you all the way around the bay of Pollensa and anchor so that you can swim/snorkel/fish-and all of the equipment is available onboard. There is the option to gon on this trip for a full day and if you want its a little extra for a picnic on board and you can also do waterskiing, jet skiing and go on a banana boat ride for an extra charge.

Overall there is absolutely nothing that I can say against the resort or the accomodation. We were apprehensive as I have never booked online before and this was my partners first holiday abroad but the pictures in the brochures are undoubtedly true to life and this is the place to go if you want an unforgetable holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompson - August 2005

Opinion submitted in Sept 2005 by : Sue Richards - Surrey (45 ,41,7)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from a holiday at the above resort and appartments and we have to say that we had a really lovely time.
The Playa Mar is a really great place to stay,the appartments are clean and well looked after,with all the facilities that you should need.The one thing that struck us was the number of people who had been coming there for years,some even meeting up with friends they had met before,and were clearly going to meet up with again.Most days were spent around the pool where our son and his new mates seemed tohave a whale of a time,either in the pool or playing pool!Cant say much about the entertainment as we were never back in time to see it,but the reps seemed hard working,and provided things to do for those who wanted too.

Puerto Pollensa is a very picturesque place,and the views over the bay especially at sunset and early morning are lovely.The famous 'Pine Walk' which starts about 2 minutes  from the entrance to the hotel,is a MUST,a  beautiful stroll at the beginning and end of an evening,along the side of the beach,which is clean and perfect for kids (of all ages!)and a paddle as you walk into town is really nice.

As for places to eat,some wer better than others,and the service can be a bit slow...but that reflects the pace of life here.The main square can be busy,so we tended to stay away from there,but there is one restaurant we liked there called Maxims.Along the main front is a reastaurant at the Miramar Hotel,which was very nice,but a little pricier.Also,directly next door to that is a tapas bar which is also nice for lunch or if you are not that hungry..followed by an ice cream at the ice cream parlour!!!But our favourite was an italian restaurant called 'Laroc',down one of the side streets about halfway along the pine walk.A lovely place to stop for a drink is the Illa D'Or hotel,which has a bar right on the beach.It is very popular,and serves some very nice coctails.

For the ladies there are some nice shops to browse around,and for the men there is the obligatory Irish pub that shows the footie.For the kids there is the beach and shops selling every concievable beach toy you could want,plus in nearby Alcudia you have the Hydropark,about 14 Euros in a cab each way,which was fun,plus you get the chance to take an excursion to the Western water park in Palma..(Aqualand is another park just next door)...which is a great day out for all..but please bare in mind that nobody is allowed to wear T-shirts on any of the rides or pools there,so make sure you take a good high factor waterproof sun cream.

To finish I will just say that we were sorry to leave,and hope to return one day.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Portland Direct) Portland Direct - August 2005

Opinion submitted in Aug 2005 by : Allen Green - Herts (40, 40, 5)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Firstly, do not stay at this hotel if you want even a moment's peace and quiet.

Good points:
Clean rooms, good standard.
Kids clubs excellent. Kids reps very enthusiastic.

Bad points:
Two main ones really.
Far, far too noisy - even for a family hotel.  This hotel has a dedicated stage and sound system by the pool, right in the middle of the accommodation blocks. Music starts from around 11.00am in the morning and that's pretty much it until 11.30pm. The sound is set way too high (most people sit no further than 10 metres from the stage yet the sound can be heard upto a quarter of mile away on the Pine Walk). If you don't want your child to be awake until midnight every night (ours is 5 years old and normally a very good sleeper) it is virtually impossible for them to get to sleep until the entertainment stops - and bear in mind our room faced away from the pool, and was as far away as you could get from the sound system. Each accommodation block has an 'open' roof, the windows are normally open, as are the fire doors - so the sound carries everywhere.  Add to this the noise of older kids playing in the accommodation blocks, which are tiled so their screams echo throughout, and you get the picture.  I cannot stress too highly just how noisy this place is.  Some people like it - but if you are looking at this website you want an honest opinion.

Secondly, sunbeds! The age old thing.  As usual there are not enough sunbeds when the resort is full so the towel game begins.  Actually, I didn't mind this as getting up early and sitting by the pool provided the only peace and quiet of the whole day to read (bear in mind that the hotel very kindly turn off the balcony lights late at night, I couldn't find a way to override it, and this was the only other quiet time to read without disturbing wife or child in the apartment). 

More disturbing though is the lack of umbrellas for shade.  This is a family hotel and kids need protecting from the sun - Thomson should be ashamed of themselves for this. When my wife questioned this situation she was advised, "oh, they keep breaking". To top it off obviously the people that didn't want to get up early complained so one morning we were treated to an absolutely pathetic outburst from one of the reps advising us that "the reps and management were sick of it, that they would throw any towels placed before 8.00am in a skip or chain the sunbeds up until 10.00am". Well, all I can do is repeat my earlier comment - you should be ashamed of yourselves for not providing enough sunbeds and critically shade for kids. And the rep in particular should be taking his comments to his management, not directing them at the people he should be helping on their holiday. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - july/ august 2005

Opinion submitted in Sept 2005 by : K Calvert - W. Yorkshire (25, 27, 3 )

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We visited the playa mar at the end of july and had a wonderful holiday, the playa mar is a lovley place for families.
The hotel is very clean and maintanance is to a high standard.
The  main pool is great and there is a large shallow area for the kids and a smaller seperate pool for kids.There is entertainment all through the day from pool games to quizes and it seems there is something for all ages, entertainment carries on in to the evening starting with a kids disco about 8:30 then a show, we had about 3 profesional acts per week which were good, and reps entertainment on other nights.
the entertainment goes on untill 11:30 and the bar closed at midnight, so its not the place for you if you want a lot of nightlife.

Puerto pollensa itself is about a 20 min walk from the accommodation,the pine walk is really pretty. if you dont fancy the walk a taxi is only 4 euros.
The town is nice and there are lots of resturants around the main square and the marina, we enjoyed the tex mex the best and ate here a lot. my little boy insisted so he could get his free baloon. A  lot of the resturants seemed quite up market and more suited to older kids.

The beach is lovley - very narrow but clean and very safe for kids, my little boy also loved hunting for crabs in the rock pools.

All in all we had a fantastic holiday the kids reps are great with the little ones and i would not hesitate in recommending or re visiting the playa mar again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - July 2005

Opinion submitted in Dec 2005 by : David 35, Rachael 33, Rebecca 5, Hollie 1

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

21-28 July 2005

I`m a travel agent and booked this as a late deal 4T with 3 days to go. I`d looked at all the 4T properties and liked the look of them all (although you can end up with another one not brochured) and we all hoped we`d get one of the superfamily ones, and this one in particular, as we`d been to Puerto Pollensa on a day trip from Palma Nova a couple of years earlier. So, we were delighted when the rep at the airport told us we had been allocated the Playa Mar.

We were given a taxi transfer, as we were the only ones off the flight going to Puerto Pollensa, so we got there pretty quickly. Got checked in and had a look around. All I can say is excellent. If you had to pick any fault at all with the accomodation, you could only say that it is quite far out from the centre of Puerto Pollensa, but the accomodation itself is superb.

Our kids loved it, from the gorgeous pools to the kids clubs and evening entertainment. We aren`t usually ones for hanging around a complex all holiday, but we only went out 2 evenings as the kids wanted to see the shows and kids disco.

Our youngest (Hollie, who had her 1st birthday on the day we came home) absolutely loved splashing about in the little toddlers pool, and Rebecca made some new friends and spent most of the time in the main pool. There was also a deeper pool at the top. Lovely little bar by the pool, which served burgers etc and you could also pay to do the half board option if you wanted. We went in for just the one evening meal, and the buffet was lovely.

The weather was hot and the view gorgeous, as I laid back and looked up at the cars and buses, zigzagging their way up the road leading to formentor in the distance.

There is a tiny indoor pool and a gym too. The reception is air conditioned, as are the rooms. The rooms are in four seperate blocks, and each has a small lift. There is a TV (don`t have to pay) which has a couple of English channels (BBC1 i think and eurosport, CNN etc).

I don`t normally like going back to the same place twice, but there is absolutely no reason as to why I would not go back to the Playa Mar.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson July 2005

Opinion submitted in Aug 2005 by : David Donaldson - Glasgow ( 40, 39, 10, 6)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

If you are familiar with 4 star Superfamily packages, or indeed the First Choice alternative, then you would be perfectly happy with the Playa Mar.

I can only reflect the earlier comments, the accomodation, the pools and the kids clubs ( and their reps) were all first class and lived up to their 4 star billing. (Sat TV in your room has BBC1 - handy for keeping up with the news at home)

Their are about 3 professional shows a week. While we were there they included an ABBA tribute (with a bit more humour than usual),a boy band who covered the hits of all the well known boy bands, and another group who did motown and disco covers. They were all very good for holiday acts. (If you want 'west-end' standards go to the Palladium, London)

The only slight negative for me was the food in the hotel. We were self catering but tried it twice. Its really good for the kids but I dont like the buffet-type food that was on offer.

Porto Pollensa has dozens more restaurants than you will be able to visit during the your stay. They range from Italian, Spanish, European, Indian, Chinese, Japanese, American and they even have a Burger king near the beach (handy for a treat for the kids whene visiting the beach).

Our favourite was the Tex Mex in the town square.

Is not the biggest resort you'll visit but their is plenty of room on the main beach toward the east of town and the bay makes the water perfect for swimming and watersports (no big waves or currents). It is a bit of a walk into town but our six year old managed it fine (we went in almost every night).

An ideal aparthotel for a family holiday

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June 2005

Opinion submitted in July 2005 by : The Simons family - Grimsby (45, 41, 7, 4)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

After last years holiday at the Palmaras Playa in Sa Coma, we did not think it could be beaten, but how wrong we were. This was another Thomson Super Family holiday and we had an absolutely fantastic time. 

The apartments are excellent, very clean and the maid service top rate.  Clean towels whenever needed.  Air conditioning, spacious bedroom and bathroom.  Small kitchen, but functional with all the utensils that you need.

Excellent children's club and most importantly excellent, very large children's pool.  The best we've been to.  Pool area not over crowded.  Very clean around the pool with lots of bins.  Hotel constantly cleaned and any maintenance needed dealt with immediately.  Staff were courteous and very efficient and all the guests at the time of our stay, were exceptionally friendly.  Everybody during our 2 weeks stay at this hotel were British.  The food at the hotel restaurant buffet was good.  We were self catering and paid for dinner as and when we wanted it as sometimes we ate out at 'Tango's' near the square in Peurto Pollensa. 

There is a small shop outside the hotel, which sells the basics with a very friendly small Spanish lady serving.  A Spar shop is about a 8 minute walk away, heading along the back road into Peurto Pollensa town.

Peurto Pollensa a 20 minute walk along the lovely Pine Walk with very scenic views (or a 5 minute taxi ride away - 5 euro's).  We mainly walked into the town and got a taxi back.

You must visit 'Cafe Bony' in the square.  The waiter (a guy in his late 40's) (Hosay? possibly spelt wrong) was great with the kids.  Every night he threw sweets into the square and all the children ran to get them.  They thought it was great fun.  Also a constant supply of peanuts each time you get a drink at this bar.  Very fast at serving too.

Although Cafe Bony do not serve food in the evening, if your kid's are a bit hungry, they do not mind you bringing chips over from 'Tex Mex' which is opposite Cafe Bony, to eat at their tables.  (You don't get that in the UK!).

We also looked at the other Thomson Super Family hotel, the Playa Azul and the Playa Mar was far the superior of the two, even though the Playa Mar was a further walk away from the town.

Overall accommodation excellent, resort and little beaches a 5 minute walk from the apartments, excellent and we will definately be returning, hopefully in the not too distant future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompsons super families-May 2005

Opinion submitted in June 2005 by : G.A and family (49,43,8,6.) N.E.Lincs.

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Looked for a family holiday several weeks before going and booked this hotel on the travel agents recomendation. Good choice as we didn't want to come home after two weeks away and our two boys aged 8/6 could not have had a better time. 

We met up with lots of nice families. The boys were catered for socially really well and enjoyed all the facilities and entertainment on offer, meeting and playing with lots of other children of all ages.

The hotel is ultra clean with good helpful staff very safe with the pool area being the focal point, it's also built in a lovely setting. The beach is five minutes  walk away  at the beginning of the pine walk and was very safe with wonderful views over to Polenca which was a twenty minute walk away.

Apartments were of the same standard as the hotel but if your self catering the kitchen area is very small but manageable and you also have to make up a sofa bed every evening.

We opted for half board and for a buffet style service was more than pleasantly sup prised at the consistently good choice and quality of food on offer for both children and adults ,it made the holiday much easier with the children as they could have several attempts if required at finding things they wanted. Another bonus of the restaurant was it saved trying to get children to go into town to eat each evening when they were having a good time at the hotel.

Must praise the entertainment staff at the hotel they were good value and worked hard and as they say if kids are happy you are. The shows each evening were varied and more than acceptable overall.
Would definitely come back to playa mar while we have children ,it is for families and fun but maybe not for couples/singles.

The negative points would be if you are on self catering and want to eat out in town it is a twenty minute walk to town all be it along the beautiful pine walk or 5 euros in a taxi each way. You could also whinge about the usual cost of Thompson's trips ,flights, drink prices etc.Generally you know what your getting and that's your choice. We didn't bother with any trips and their was no hard sell to do so.

All in all Thompson's have a good product on this one and for all families with small children would definitely say try it.
The resort of Polenca is beautifully set with no high rise,
Very relaxed with a family atmosphere.

The main square is filled with restaurant's  /cafe's and likewise the promenade /pine walk but with beautiful views over the sea .The resort feels very safe and no evidence of night clubs, with entertainment mainly on the streets in hotels and bars. The beach was clean and not over crowded

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - October 2004

Opinion submitted in Mar 2005 by : Karen - Tyne & Wear (36,33,7,4)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Apartments were very clean, kitchen was quite small but had everything you needed.

The complex has two pools + baby pool and there were plenty of sunbeds to choose from.

Kids club available although most of the time the kids were kept inside rather than participating in outdoor activities.

Although we opted for self catering, we did pay to go half-board for 5 days, however, I would not recommend this.

Puerto Pollensa is a lovely place and although the Playa Mar Apartments were really nice I would not recommend if you have small children as it appx 20-25 min. walk into Puerto Pollensa itself.  There is a lovely Pine Walk along the sea front which takes you directly into the main centre however this is not pushchair friendly as it is mostly cobbled stones.

I would definately recommend Puerto Pollensa but with two young children I would prefer to be within walking distance of the shops etc.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson October 2004

Opinion submitted in Oct 2004 by : Wendy Wrightham Grimsby (40,40,64,12)

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

We arrived at the playamar early hours in the morning the receptionist was fast asleep on one of the sofa's in the reception area.When we got to our apartment we were so tired we just went to bed when wwe got up in the morning we were surprised by the apartment as the playamar is a 4 star aparthotel. It was damp and smelt fusty the walls were all black along the bottom. But we had booked a late deal and got it cheap so we really didn't want  to complain. 

After reading other reviews about the playamar we thought that we would upgrade to half board what a big mistake having to put your food in a microwave to warm it up is not 4 star maybe a 1. Puerto pollensa itself is lovely and although the playamar is a good 25 minutes walk to the centre we should have eaten out as there is loads of restaurants. 

The weather wasn't that good and on a night it was very cold but unfortunetly we couldn't stay in the hotel for the entertainment as it wasn't entertainment it was bedlam they had an abba tribute band on a tv on in the same room with football on an air hockey machine constantly in use and children running wild. But go to puerto pollensa on holiday as it is a beautiful place with some beatiful hotels and apartments.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - October 2004

Opinion submitted in Oct 2004 by : Townhill - Lincoln

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just come back fronm Puerto Pollensa, staying at the Playa Mar Aparthotel.
Had a fabulous week and will certainly go back next year.

The apartment was very clean and comfortable, The kitchen was tiny but had everything we needed - non of this hiring a toaster etc. The air conditioning in the apartments was available 24/7 which I thought was a real bonus. The staff were really friendly, helpful and pleasant.

We only ever had breakfast in the restaurant but despite, what I had previously, read here, it was really good. All the traditional English bacon and eggs etc plus lots of exotic fruits, meat, local cheeses, croissants (savoury and sweet) cereal, nuts, yoghurt and different breads and cakes etc.
The complex is spacious, well equipped and twenty minutes walk along the front to the resort centre. The walk itself is stunning.

I would de4finitely say this is one of the best, if not the best hotel in the area.

The resort itself is lovely, very beautiful with a very relaxing vibe. Ideal for soaking up the sun and people watching.
We found Jokers bar along the pine front to be best. Nice food and good heavy measures of booze !
The chinese restaurant along the front a few metres down from jokers is really good. The tapas bar serves beautiful food, but beware we say three cockroaches there on two seperate nights !! I have been to Majorca three times in total and never seen a beastie apart from there - a bit suspicious I reckon !

I would recommended this resort and accomodation to couples and people with young families - It's great !
Enjoy.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - September 2004

Opinion submitted in Sept 2004 by : Louise Wyllie - Portsmouth (45,31,6,1)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just come back from a wonderful holiday at the Playa Mar apartments in Puerto Pollensa.I used the holidays uncovered site to help me choose a suitable holiday, and I have to say, I could not have made a better choice. 

The apartment complex was wonderful, a really large pool, which looks beautiful at night with the lights all on. It is surrounded by mountains, which is a lovely view to see when sitting by the pool. Everything and everywhere in the complex was exceptionally clean, saw the gardeners every day, and also the cleaners, who were always cheerful and friendly. 

We are not really ones for sunbathing by the pool, but here we found it very relaxing and enjoyable. There is a pool bar where you can get snacks during the day, we found the food to be good. The supermarket outside the hotel is a bit pricey, but very convenient if you need something and don't want to walk into town, also, staff in there very friendly. 

Apartments themselves are quite basic, kitchen was tiny, with no available cupboard space, but had all the utensils, crockery etc we needed. However, it is advisable to bring cups from home, or buy some, as theirs are very small and not ideal for a decent cuppa! Bedroom was quite large, and had a patio door to the balcony, as did the lounge area. Bathroom was nice, with an over bath shower, which we used every day. There is a safe in the bedroom which costs 2 euros 15 per day, which we hired for peace of mind. 

The reception changes eurocheques with a 2% charge,( we went into town and one of the exchanges on the beachfront wanted to charge me 29 euros to change 300 eurocheques! It only cost me 6 euros in the hotel.) They also change sterling cheques (£300 cost me £3).

Pictures of the apartment complex do not do it justice, when we were driving through Pollensa and Alcudia on a coach trip, our hotel was definitely one of , if not the, best looking hotel there. It is in a residential area and not overlooking other hotels or shops, etc. Only moan really is that the walls are really thin. I would advise staying in a top floor apartment, as we could hear those above us really easily. Also, next doors snoring could be heard in my bedroom, which was slightly annoying. But don't let this put you off. The hotel is excellent, and I wiould definitely go back.

Puerto Pollensa is beautiful, it is a twenty minute walk to the main bars, restaurants and shops, but it is a lovely walk along the beach( the pine walk). We walked there every day, sometimes in the morning to the beach, and then at night to eat, and we didn't moan once. Even our six year old daughter enjoyed the walk. It is such a relaxing place, you'd have to be an old moaner to find anything wrong here. It is also suitable for young and old, we saw people of all different ages.

Restaurants are lovely, Bar Joker on the front was one of our favourites, also Tangos was lovely food, Dakotas Tex Mex, Nicos and Tiberia all in the square just up from the beach were brilliant!
We went with Thomsons and would go with them again, all reps very friendly, and entertainment brill!

All in all, the best holiday ever ( I could go on all day). If you want a relaxing holiday in a beautiful resort, with all the amenities at hand, then come to Playa Mar. It's fantastic!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - Sept 2004

Opinion submitted in Sept 2004 by : Tony Gordon - Harlow (30, 30, 3, 1)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Playa Mar - Great hotel.  Rooms are of a good standard and very clean.  The maid service is everyday apart from Sunday and the reception staff are very helpful.

The Entertainment was good fun.  As a Thomson superfamily hotel, there were 8 reps in total assigned to the hotel, 5 of which were dedicated to running activities for kids.  They were friendly, genuine and fun without being a pain trying to drag people up to get involved in things they didn't want to.  The kids loved them and Helen and G in particular were excellent.

The Kids mini disco started at 8.30pm with the adult entertainment starting at 9.30pm.  Something was laid on everynight with a mixture of professional shows and Thomson run evenings.  The reps shows on Sunday were great fun.

The brochure and write up does not do this hotel justice.  It is much better than stated and although someway out of the town (20-30 min walk), the pine walk along the sea is fantastic and almost an excursion in its own right (young kids may find it hard going but taxi's into town are only 4 euros anyway).

P Pollensa - Majorca unspoilt by the Brits.  Lovely resort that has good facilities, resturants and bars for the holiday makers, but remains very spanish.

Tango does a good value 'Menu del dia' for about 14 euro's but there are too many good resturants to name, we didn't have a bad meal in 2 weeks.

Overall the resort is not cheap to holiday in as it has maintained a quality that cannot be found in many places but we loved it.  It has something for everyone (unless you want to drink and eat British, in which Alcudia is for you)

Majorca - Palma is worth a visit.  We went on Saturday afternoon/evening so avoided the midweek traffic which is a problem.  Thomson do a weekend car hire deal for 109 euros for 3 days through Eurocar, which worked out to be great value. 

Holiday overall - Fantastic.  Hotel, Thomson and resort cannot be faulted.  From start to finish a cracking holiday, get yourself booked up!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - August 2004

Opinion submitted in Jan 2005 by : Katie England - Newark (56,49,13)

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Really really good holiday. 

The thomson reps and entertainment staff were excellent, and the bingo nights were fun (only cos we won probably!). Daz and Julie did a great job of entertainment throughout the day, with quizzes and water polo and dancing in the pool - i remember trying to do the cha cha slide! The first week i was forced to hang around with my parents (not cool) but on the second week i made about 20 friends and we hung around together every night watching the entertainment. There were some hotties there also (Rob!). 

The shows in the evening were great, and even though im 13, Leebo made me and my friends join in with the kids disco. The abba again show was really really good, and with one of the men playing electric guitar, it had that oomph in it that most tribute bands dont usually have. The rep shows were really good, and G dressing up as eminem was very funny. The Miss Playa Mar and the Mr Playa Mar competitions are ones not to definitely not miss, and with the ladies coming out and nicking all the men in the audiences trousers, it was a laugh! and when they all had to run back up on stage in just their underwear! 

Wes was very helpful when it came to the car hire, cos our car arrived late and he had a go at the car rep for us. We had asked for a small car, so we expected a corsa or similar, which would have been handy for going round all the twisty roads, we ended up with a skoda octavia estate, but it was comfy. If you do hire a car, make sure you check out soller, its a really nice place with cute cafes and the train/tram ride is bumpy but fun, and its 2 euros each.

Something to look out for is the indoor pool, which they say is heated, but as me and my friends found out, the only thing it's heated with is ice as its very very cold. The jacuzzi is really nice and spent a lot of time in there. The bar staff were kind and the restaurant was excellent, and it was as much as you can eat for about 10 or 12 euros each for adults. There are laundry facilitys by the indoor pool and there is also a library which is basically a few bookshelves filled with books! 

The room itself was very clean and even though we didnt have much of a view, we spent most our time round by the pool. Something to watch out for though - sunbeds. there was a family who decided to put there towels on the sunbeds before they went to bed that night, and it rained during the night so their towels were soaking! there are plenty of sunbeds but people like to put their towels down early, like one family did - put their towels down at 8 in the morning and didnt even come down to the pool until 3 in the afternoon! 

The minimart outside is well.. basically a mini mart as its tiny and you can only fit about one person in there at a time. but the chocolat pain things are really tasty. The reps are very helpful and are on site 24/7. it was an awesome holiday and i would love to go back some day.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - August 2004

Opinion submitted in Sept 2004 by : Richard and Rachel Gardner - Gloucestershire (35, 36, 9, 6)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion:

This was our first visit to the Playa Mar and the region of Puerto Pollensa, although previously we had been to the Bonaire (Excellent Hotel/Appartments) in Cala Bona for the previous 2 years. We booked really early and were advised to book as a family of 4 Adults to get the best discount (Children are actually 9 and 6) however, even with those discounts we paid close to £2700 which at the time was £300 cheaper than a return trip to Bonaire.

The Playa Mar:
- 3 pools ideally suited for Swimmers and non-swimmers
- Clean and still 'almost new' rooms (kitchen area is small but is fine for the brief time we spent in the room),
- Great maid service (I'm sure they came 5 days a week !)
- Pine Walk is lovely and takes about 20 minute to get to the main cafe/restaurant stretch, children found it tiring so we often took a Taxi (4 Euros) in to pollensa and walked back !
- Entertainment was fine if not a little limited and there was a definite shortage of tables and chairs in the evening for the entertainment so if you wanted a seat for the evening, get there early.

Thomson Superfamily:
- We have been with Superfamily for the last 5 years and wouldn't use anything else for a package holiday
- Staff in the kids clubs were great although there was a general lack of reps at this hotel so when one was sick for 3 days, the daytime entertainment virtually disappeared
- We went on the excursion to marineland which was good, only downside was the coach journey which lasted 1 hour 10 mins each way, although any resort on the North East coast will have a certain amount of travel time over to the Palma area
- Abba tribute band were very good, the rest were ok

Puerto Pollensa:
- Beautiful resort, lovely walks, great beaches, good bars and restaurants ... a perfect family resort
- Lots going on at the promenade and great for Familys with small children but I think teenagers would struggle to be occupied for very long
- Were took a taxi to Alcudia to see what the bigger resort was like and returned within the hour, very commercial, very busy, beach was huge and very exposed
- We ate at most of the Restaurants with the favourites being 'Los Pescadores' on the Pine Walk and the best meal at the Hotel Illa'dor at the restaurant overlooking the sea, it was wonderful eating as the Sun went down over the bay (not cheap though !)

Highlights:
- Marineland with the Dolphins and Seals were great for the children
- Youngest son learning to swim without armbands
- Happy Children
- Happy Wife (Beaches and eating out are the highlights of her holiday)
- the people we met and the laughs we had

Annoyances:
- Lack of Tables at the evening entertainment
- Having to register the children for the following days kids club at 10:30am (no lie in's !)

Overall:
- Playa Mar is a great complex set in an Ideal location, the beaches/sea made me personally get sand between my toes for the first time in 15 years !!! With Children under 13 you will have a fantastic time !

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - July 2004

Opinion submitted in Aug 2004 by : Nick and Cathy Hulme - Bolton (late 30's, 10 & 7)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our third visit to the Playa Mar, although the last time was 4 years ago. With a good discount it cost us £2000 as we also booked very early and got free child places. Some people seemed to have paid an awful lot more, hmmm?

The Playa Mar:
- spacious and clean (mostly) pool area
- clean and still 'almost new' rooms (kitchen area small but ok), good maid service
- even better than the Bonaire at Cala Bona where we stayed before and called on this year in the car
- at the end of the Pine Walk, a 20 minute walk in to Pollensa, absolute bliss, but hard on the kids legs and sometimes tiring
- great own entertainment staff (Daz, someone really genuine)

Thomsons:
- still probably the best
- 75% of staff were genuinely enthusiastic (Julie especially), but some just didn't connect and were superficial(one from Bolton, of all places!) although the kids didn't seem to notice like we did
- didn't do the excursions as we had a car for 2 weeks to do what we wanted
- kids were entertained all the time with the Thomsons and Playa Mar staff interacting well
- a couple of good shows, but others a bit drab

Pollensa:
- if this isn't the best place in the world for families then someone please tell me asap
- small and big beaches
- all sorts of restaurants
- no clubs, but a small handful of lively bars if you want to go and find them
- a promenade littered with sideshows at night, absolutely charming

Highlights:
- a 4 hour sail on a 40 foot sailing boat, expensive but an experience we will never forget (the Landfall)
- the Hydropark at Alcudia, clean and reasonable (and not over an hour away like the Thomson's excursion)
- seeing my son waterski straight away with the help of Christian on the main beach
- the kids being so happy
- the people we met and the laughs we had
- driving through Magaluf but not having to stop!
- our favourite restaurant, the Barrel as we call it (about 100 yards from the roundabout in the centre just on the way towards the old town)
- Marineland near Palma Nova, but if you drive go late in the day (say 4pm) as the coached are there up until then

Regrets? Nope, none.

Annoyances:
- £2 for headsets on the flight, especially when the people in fron of us were given them free because they knew the flight staff - small things eh?
- the courtesy room being 'booked' until 5pm when we needed to leave half an hour before then

Places I wouldn't stay at in Pollensa:
- the Habitat apartments, too far out along a main road, no fun at all
- the Pollensa Park, where some friends of ours were staying, tired and dated (the hotel, not the friends!)

One last point. Last year we paid more to go on a French campsite at the same time. Why? I have no flippin idea as it was the worst thing we ever did - we hated it and left early.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompson - July 2004

Opinion submitted in Aug 2004 by : Ian - Widnes (41,36,9,6)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

1. Accommodation - As explained in the brochure. Air Con was quiet. Kitchen small. Clean & well maintained.

2. Location - Bit far to walk back at night but great to walk into town earlier due to superb view across bay.
Tourists who are not aware that the 'Pine walk'exists will miss out. It may be a walk away but it is definitly a lovelly walk away.

3. Food & Drink - Standard! Pollensa is a tourist venue. The buffet at the hotel is OK.

4. Entertainment - I found the Thompson entertainment to be poor. The reps were only interested in selling trips! After the welcome meeting I never spoke with another rep. The entertainment given by them and local artists was frankly rubbish and more thought could be given on this area.

5. Overall - Holidays should be relaxing. On your return you should feel ready for whatever life has to present to you. Playa Mar, Puerto Pollensa and Thompsons give a good holiday. We have just returned from our holiday and we have had a good time.

Enjoy what the Hotel has to offer and keep cool!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson Superfamily - July 2004

Opinion submitted in Aug 2004 by : Willimer - Swansea (38,37,12,10)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

What a fantastic holiday - We've been on lots of Superfamily holidays, but this must be one of the best so far, the Thomson team - were great! - Watch out for the Kidszone team they will be around for years to come - so young, but so genuine and talented, especially "Leebo" and "G".  

The night entertainment was good especially "Abba Again" excellent show for the whole family Abba fans or NOT! excellent show, well worth returning early to get a good seat!  

The walk into Pollensa was lovely along the Pine Walk, but bewarned ladies NO high heels, cobbled uneven stones, the flatter shoe the better. Excellent value for eating out, Try TACO's Tex-Mex Restuarant, it has a basic kids menu too - ours really enjoyed nagged to go there every night!  TOTS was also good value that was off a side road.  

We dont normally return to the same resort we like to vary, however, would definitely recommend this to all who enjoy, relaxing in hot weather, with plenty for the kids to do, and lots of kids to mingle with. Excellent reception assistance and bar staff and maids Well wot more can I say EXCELLENT HOLIDAY -Thanks to all the Thomson Reps especially !G! who made this holiday the best for my daughter EVER!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June/July 2004

Opinion submitted in July 2004 by : Steven Sellar - Paisley (44,40,13)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We booked up at the travel agents before reading previous reviews - after reading them we had quite a few troubled nights wondering what we were going to.  All our fears were totally unfounded - the Playa Mar is simply excellent!

Mainly previous reviews commented on the food option but we have to say that the food and restaurant were first class - staffed by very pleasant and attentive people who went out of their way to make us welcome. 

From first arriving to leaving, we found the staff more than helpful and courteous - simply nothing was too much trouble.

Although our daughter was too old for the kids groups, it was plain to see the attention the kids reps gave to their charges - well after scheduled times.

Entertainment was first class - especially Abba Again.  Julie and Daz worked hard during the day and into the night to keep us entertained and one of the many highlights of our holiday was winning a couple of Julie's quizzes.

Accommodation was excellently appointed with everything you could need.

Overall we had a fantastic holiday and wouldn't hesitate to recommend the Playa Mar - whether you have kids or not.

We'll certainly be back for more!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - Jun 2004

Opinion submitted in Feb 2005 by : Lisa Hines (27, 36, 7, 18mths)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Having just read one of the reviews below, I really felt the need to reassure any potential vistors to Playa Mar, what a clean, and lovely place it is to holiday.  

We have been back to this aparthotel 3 times and find the apartments and the grounds in exellent condition.  The Hotel is located just outside Puerto Pollensa Town, but the walk which takes approx 15-20 mins with children, is absolutely beautiful.  The only part about this hotel which is in need of improvement is the evening meal buffet.  There is not much choice and the quality of the food is average. 

Overall we have enjoyed 3 fantastic holidays at this resort and will certainly be back in the future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson  june 2004

Opinion submitted in Aug 2004 by : Nick Hunt-Hull (41,36,12 )

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Playa mar is good for families.the place is very clean. There is enought sunbeds for everybody.there is three pools and these are very clean.

during the day daz and julie do theres quizzies,tennis football,killer pool,killer darts and giant connect 4.entainament on the nights are great "abba again" was fantactic.it is set back from the main resort but the walk down pine tree walk is scenic.the place to eat in puerto pollensa is "little italy" "bar joker" good for famailes.the beach is about 3 miles long but is very clean.on a wednesday there is a market it is good to get your gifts.on the tuesday thomson do a trip to the western water park it is worth going.

i would go back to this place.the only down part of the holiday is that the bars closes at midnight.overall it was a excellent holiday

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June 2004

Opinion submitted in July 2004 by : Claire Simon Megan (25 25 2)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Well what can i say-one of the best holidays we have ever had! All three of us cant wait to book again for next year.  

Resort- Although the hotel is a little out of the way the holiday made up for it, it is more like a 40min walk than 15min than the brochure suggests when you have a little one who likes to walk along the sea and point out the fishes! Walking along the road is a little quicker but not as scenic, if you do go this way you will come acoss a little english restaurant well worth a visit called 'Baxters' that does a three course sunday dinner with a bottle of wine included, for £14 euros, perfect if you cant live without your Sunday roast like my fella! 

Going into town there are plenty of places to eat to choose from and we never had a bad meal, but i must recommened Tango near the square it is excellant and well worth every penny. They dont do a childrens menu as such but will do anything off the menu 1/2 portion for children-perfect if your child eats what i call 'real' food instead of chicken nuggets that everywhere else offers! Also for the lovers of Ferro Rochers try the home made ice-cream parlour (looks like a hut!) near the round-a-bout, this is to die for if i could of brought a tub home i would of! Taxi's are £4 euros home if you cant face the walk.

Hotel-We had a room on the bottom floor and it can be a little noisy but nothing that we lost any sleep over. The room was lovely and clean the kitchen was a little small but had everything we needed-kettle,toaster and microwave. The entertainment was brilliant at night for the children although my little girl was too young for kids club she loved mini-disco if i hear cha cha slide one more time i'll go mad but you find yourself doing all the actions to all the songs! The staff were brillint especially Julie hope she is there next year my partner loved 'Oh betty oh thats nice' you'll know what i mean if you go!

The only other thing i will suggests if you have older children is to go to the pirate show well worth the money and we would of upgraded to Quater deck if we'd of known how good it was.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson May 2004

Opinion submitted in Oct 2004 by : kelli Hayton  - Fleetwood (38,42,15,13,5,12)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This woz the best holiday ive ever been on !! Definatly deserves a 5 star award.

Entertainment woz brill and was plenty for children to do . The reps wot can i say amazin and really freindly, they always got adults involved which was gd to watch .Apartments wer lovely and clean and very peaceful.Not much for tennagers to do but they make their own fun with the friends they met my daughters are stil in contact with their friends . 

Definatly  go back an i definatly recommend this hotel to everyone and anyone. Oh and HI to everyone i met there !  

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson  2004

Opinion submitted in July 2004 by : julie morison - fleetwood (42,38,15,13,12,04)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

i visited this site before booking my holiday and the reports on the playa mar were all very good and i am pleased to say that was the case for us.

the hotel was a very good size and well designed with families in mind. we didnt eat in the restaurant all the time but when we did it was very good. the apartments were a good size for a family of 4. every where was very clean and tidy.

because it is a good 20 min walk into town once the entertainment stops at 11.30 it is very quiet and peaceful. the childrens entertainment is very good but if you have teenagers there isnt much for them to do but they seem to make their own entertainment anyway.

the town was lovely, lots of different varities of food to choose from.
i couldnt fault this holiday in any way and neither did my children they said it was the best holiday yet, put it this way we will be booking to go there again as this is the only holiday were i have been able to relax,being able to put my 4 yr old son out of the midday heat at 2-4 in the air conditioned drop in centre and relax by the pool for 2 hours uninterupted peace every day was brilliant and any mum reading this will know what that means.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - Sept/Oct 2003

Opinion submitted in Oct 2003 by : Husband and wife aged 45

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

A very enjoyable holiday. 

Apartment OK but noisy due to other people moving chairs etc. Swimming pools lovely. Good place for families with small children. Resort full of retired couples at this time of year. Weather perfect - 25 to 30 degrees with sunshine most of the time and no rain. 

Hired a car with Easycar.com and would not recommend it. Poor pick up arrangements and did not work out cheap. Caves of Drach well worth a visit. Best place to eat was definately Trios. Worst food experience at El Mojito on the square. Tried suckling pig and it was fridge cold, complained and 2nd time was bought cold again, third time it was hot but the original chips, baked potatoes and veg were still on the plate! Also Tribeca not good - had to wait over an hour for a main course even though they were not busy and there was not apology. Food OK but they tried to charge for bread and olives even though we didn't touch them. Tiberi was good - nice romantic atmosphere, quick service and good, hot food. 

Having toured most of the island I think that Puerto Pollensa is one of the best places to stay.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - July 2003

Opinion submitted in Aug 2003 by : Linda Gordon - Northern Ireland (35,35,5)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Having read the other reviews about the playa mar I would agree with most of what has been said. 

The apartments are nice low-rise, grouped around the pool - we found the hotel staff to be courteous and good-natured and the maid even undertook a hunt of the dirty bedlinen from the whole block one day, just to find our 5 year old's puppy! we also found the reps to be hard working, particularly the 6 kids reps - our daughter really enjoyed her time both at the tots club and the drop-in. my one criticism of the drop-in is that it only operated between 11am and 1pm, with nothing during the afternoon. however, she did enjoy the evening clubs which ran 4 times per week which allowed us the chance to enjoy a meal together. 

if you like butlins, you'll enjoy the entertainment but we went out every evening so didn't really get to see much of it. Ian the entertainment rep was ok, if a little lacking in enthusiaism (spelling!!) but he suited us fine as we weren't being constantly pestered to join in, as we have been on previous superfamily holidays. 

The apartments can be noisy with all that tiling and we found that the bathroom was beginning to show signs of wear and tear - black grouting in the shower area. the kitchenette is fine if like us all you want is a croissant and coffee for breakfast. We did have breakfast in the hotel on our last morning and it was excellent - everything you could imagine laid out buffet style, including all the various hot and cold drinks. due to an island wide power cut we also ate in the restuarant one evening - ok if you like cafeteria food.

This was our first visit to Puerto Pollensa and it won't be the last. Although we had a car (£230 for 14 nights, airport collect and drop-off  we did stroll along the pine walk into town on a number of occasions and I can really recommend it. the atmosphere is so relaxed and laid back with no blaring music and such a great choice of places to eat. The square also offers a good choice - we liked Dakota tex-mex. Jokers on the pine walk has good basic stuff - our daughter thought the spag bol was the best she had ever tasted! and we had a tub from ben and jerrys ice cream parlour every night. due to the humidity we didn't travel around as much as we usually do - palma is worth a visit for the catherdral and old town but the beach at formentor was disappointing - the view is lovely but there's only a limited number of sun shades and for the celtic fair skinned it was a no-no!! so unless you get there early, take your own brolly unless you want to fry.

all in all this was one of the most relaxing holidays we have had and we will certainly go back.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Libra Discounts) Libra - Jul 2003

Opinion submitted in July 2003 by : Dave 39, Lisa 32

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We were changed to different accomodation on arrival at Palma from the Gran Playa in Sa Coma. This probably was a good move.Rooms good air con available, pool clean bar friendly. The hotel was only 1/4 full, 200/800, mainly German, Dutch and Czech, but I prefer that than having 'Brits' swearing and shouting round the pool and bar at least if the Germans swear I can't understand it. It made for a peaceful and relaxing holiday.
Bar Lago next to the hotel was great, run by Sebastian and Miguel, great for Tapas, Paella and the best Sangria in Resort. On the whole a good holiday.
PS Flew with Excelair, prompt, clean, leather seats food good.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - june 2003

Opinion submitted in June 2003 by : noel revis malton ,n yorks ( 52, 53 )

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just had a great week at playa mar apts.
in puerto pollensa. weather red hot ( a bit to hot )
apartments v. good and clean try and get a top floor as should be less noise as noise from above is a problem. ( there is a lift in each of 4 blocks ).
update on t.v. you can now get bbc 1 & 2 and cnn news.
lots of kids at playa mar but as bar closes at 12.00 things soon settle down.
yes these apts. are a long way from cent.
we would walk in & get a taxi back ( 4 euros)

p. pollensa is a upmarket smart resort thus prices for drinks are a bit more say
than some other resorts in majorca.

best place to eat is trio 12 euros each got us a great 3 course meal , with bread & olives plus a bottle of wine to share,
this is a large and v, busy rest.
tango has same lady owner but at 2 euros more but less choice and is just off main square.
also 8 euros gets you a good 3  coure chinese meal & views out to sea at bar pascalino on pine walk .

we flew from teeside on a named late deal with thomsons daytime flights dead on time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Playa Mar - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - April 2003

Opinion submitted in May 2003 by : Cordon family - Nottingham (34,31,9,8)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Fantastic holiday for one that was out of season with some dodgy weather days.

The best thing about this accomodation was that there was only one way in and out through the reception area, so in the evening while we were having a drink, the kids were safe having a good time around the place with their friends. Cleanliness was good too.

Restaurant was a bit dodgy and it's quite a long (although nice) walk along the beachfront to restaurants.

We will go again, I think, but book directly with the hotel and save a fortune, as another family we spoke to had paid half what we had, and that's considering that we were a last minute booking.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Pollenca Countryside Villas ( Es Clos) - Pollensa

Operator and Date: Travel Club of Upminster - August 2003

Opinion submitted in Jan 2004 by : Alice, Bill, Gill, Chris + Dave (78,73,43,14,13)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

All i can say about this villa is that it varied. There were good parts, like the private pool and the extensive gardens. But it is downhill from there.

Starting from the gates to the villa. DONT rent anything bigger than a ford focus, you'll never get it in the gates. Then inside the villa you will find a very old fashioned, but still nice open plan (kitchen/dining/living) room with T.V and VCR. As you move upstairs there is space for 6 people and only one bathroom but you have another bathroom, but the only access if from outside. Thw washing machine came in handy. We had some very good days here though. Car hire is absolutely essential and wont get out of the villa as it if 1.2 kilometres to the nearest main road.

Venturing out of the villa there is not much around Pollensa for the tourist. There is a supermarket nearby called SYP.
There is an excellent beach at Cala San Vicente but it is not accessible to the less mobile as the is very many steps and its very tiring.Unless you are prepared to stay there all day.

Other wise, further down the main road the is Port De Pollenca.There are some great beachs round by the Oro Playa( second right at the roundabout.)

Eating is great in Port de Pollenca. I strongly recommend trios. Also by the Oro Playa.other than that try the Hostal Bahia on the beachfront who do great paella.

After you have have dinner, there is a great place along pine walk called the Illa D'or which has great views across the sea but watch small children as there is a pier and and could fall into deep water.but there is also, just by where you sit, a very shallow watered sandy beach which is great.

If you want to go out during the day, we DONT recommend the Caves of Drach. It is very boring and nothing for the kids except a lousy 30 second boat ride. We recommend going to Palma for the markets which is great fun!

This villa, is only available through the Travel Club of Upminster and only go there if you are'nt bothered by being 'out of the way'

Pollensa Club Resort - Puerto Pollensa

Operator and Date: Ocean Village - July 2005

Opinion submitted in Aug 2005 by : R Hunter - Huddersfield (45,38,12,9)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We visited the Pollentia Club Resort for a week in August 2005 as part of an Ocean Village 'Cruise and Stay ' holiday. We had stayed at a small apartment complex in the centre of  Puerto Pollensa the previous year and had discovered the 'Club' and were impressed at the size and quality of the facilities.

The complex is split into the 3 star Maris blocks and the 4 star Village accommodation. In our opinion, well worth the extra to upgrade to the Village accommodation. The room was clean and comfortable and easily accommodated two adults and two girls on a sofa bed and a stow underneath bed (easily stored each day to provide more space), all have an effective fridge and either a veranda or balcony with good views.

The food was of a reasonable standard but catered largely for the large number of Europeans (Brits in the minority) with Veal and 'Schweinfleisch' every night !. There were various pastas, salads every night but the only potato was chips and no vegetables other than processed peas.

The complex is a considerable distance from both Puerto Pollensa and Alcudia. A local bus service stops outside every 15 minutes during the day for 1 euro travelling in both directions but this does finish at about 8pm after which there are only Taxis back from Pollensa. We tried this once and the taxi queue was about 10-15 minutes and 8 euros for the journey back to the 'Club'. This is quite important if you wish to 'stock' the fridge in your room as the beer and wine on sale in the small shop on the complex is twice the price of that in the local supermarkets.
This is not a complex for a beachlovers as although the complex is close to the sea it is largely a rocky front but the sea is gently sloping and clean and perfectly safe for swimming.

The majority of people chose to spend the day by the pool which is suberb, one of the largest hotel pools I have come across and never crowded, with fenced in child areas. As expected the majority of sunbeds by the pool are 'reserved' by 8am but the advantage the 'Club' has over other hotels is that there are large areas of well tended garden near to the pool and large numbers chose to comfortably lay their towels on the grassed areas which are slightly more peaceful.

There is a large Events Team of varying nationalities who provide the usual activities for children and adults during the day. The evening entertainment takes place outside and there is a large terrace with plenty of seating. The evening entertainment was slightly disappointing as there are only two professional acts per week  (a local rock/pop group who were reasonable and a fairly proficient Flamenco troupe) . Every other evening the 'entertainment' was provided by the Ents Team with their renditions of shows such as  Saturday Night Fever and Sister Act which appealed only to the Under 10's and some Europeans who are obviously still avid fans of 'Eurovision' ! 
This was slightly disappointing as from experience the evening entertainment in some smaller hotels in Pollensa was both more professional and varied. The 'Club' does have a captive audience and can't help thinking they don't need to try too hard with evening entertainment. There is another bar inside which provides a quite respite and from 11pm onwards there is a nightclub in the basement but this is largely populated by the teenagers bored and bewildered by the efforts of the Ents Team.

This is a very comfortable complex for a relaxing week but beachlovers  and those wanting to visit further afield would probably end up hiring a car.
An enjoyable week and would return but suspect that after a fortnight the food would become repetitive and the entertainment irritating. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Pollensamar Apartments - Puerto Pollensa

Operator and Date: Independent - August 2006

Opinion submitted in December 2006 by : MB (38,38,10,8)

Resort Rating: Very Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Unfortunatly these apartments are run by the Hopesa group, who operate a double booking policy, where they think they can put you in any of their properties regardless of which you actually booked.
Just received compensation, after a long battle, for 4 nights out of 14 in the wrong accomadation. I would never travel to any of this groups properties again.
The apartments themselves are actually fine, but the way they are managed is not.
Beware, especially in the peak periods.
The resort itself has something for everyone but is especially attractive at the Pine Walk end.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Pollensamar Apartments - Puerto Pollensa

Operator and Date: Globespan, Seligo - July 2006

Opinion submitted in August 2006 by : E Brodie 38, 37, 13, 9

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

I was a little concerned when I booked these apartments.  

We got a fab deal for a 10 night stay in a one bed apartment with air con (which was a god send as it was so hot)with Seligo, but could not find many reviews so we were a little apprehensive. There was no need to worry.  The complex was quite small. The apartment was large and very clean, typical of a 3 star apartment.  I believe that the complex is due for a bit of a face lift in time for the summer season next year. There is also a pool on site although it did tend to get very hot around the pool area and most guests headed to the beach for a bit of a welcome breeze. It was never that busy and there was always sun beds available no matter what time of day we went to the pool. There was no entertainment or bar facilities on site so we headed into the square most nights. 

The location of the complex was perfect. It was approx a 15 min walk to the centre of Puerto Pollensa along the Pine Walk with many places to eat along the way.  Little Italy is lovely if you like Italian food, although it is best to book a table as it gets really busy. Another favourite place of ours was the Bony Bar in the square just to sit and have a drink and watch the world go by.

A note of caution to anyone considering staying here is that there is no reception facilities on site regardless of what you may be told by your booking agent. All  arrivals and departures are handled by the Hotel Bahia (approx 10/15 min walk along the Pine Walk) so if you are arriving at an akward time or have lots of luggage its best to go by car or taxi to check in.

We would definately go back to Puerto Pollensa, its such a lovely resort for families and couples alike. We would also consider staying at the Pollensa Mar again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Pollensamar Apartments - Puerto Pollensa

Operator and Date: Website - June 2006

Opinion submitted in June 2006 by : Iris Reynolds - Jersey

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

I have just returned from a seven day holiday in Puerto Pollensa, Majorca, having booked my accommodation in February of this year at the Pollensamar Apartments using their website. Had I not contacted the hotel acting as a reception for the apartments two days prior to my departure, I would not have known that the apartments were overbooked and that I was to stay at the Hostal Bahia for one night. I strongly objected to this - stating that my stay was only for seven days and as I would not be able to settle properly into my chosen holiday accommodation, I would be losing one day of my holiday.

I soon discovered when I arrived in Puerto Pollensa that guests booking through the Travel Club of Upminster appeared to be given priority over and above those people who book on the Pollensamar Apartments website, irrespective of when booking. I also discovered during my week there that I was not the only guest who had booked through the website to be inconvenienced and that a young couple with a baby who had booked for the Pollensamar Apartments also spent part of their holiday at another complex.

Puerto Pollensa is a very beautiful resort and I shall certainly return but I cannot say that I shall return to the Pollensamar Apartments. My accommodation comprised of a studio which, although spacious and with a good sized balcony, was inclined to be rather shabby. Also, the brochure and website state that a telephone is included but our studio did not have one. This would have made it easier to communicate with friends I had travelled with and who too had an apartment at the Pollensamar and who had also booked through the apartments' website - but they too had to stay at another complex for four days due to "over-booking"!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Pollensamar Apartments - Puerto Pollensa

Operator and Date: holiday beds direct - May / June 2006

Opinion submitted in June 2006 by : Debbie and Eran 29, 39

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a really lovely holiday in Puerto pollensa.  it is as beautiful as people suggest, pine walk being a beautiful part of the resort, which was a delight to walk to and from our night out.

our apartments (pollensamar was fantastic, we stayed in a studio, which was ideal for us, the cleaner was fantastic, cleaning room (throughly) 3 times a week, moping floor, beds, bathroom, spotless each time. even behind cupboards etc...can not fault any part of the apartments which were immaculate.  The beds were the comfy-iest ive ever stayed in abroad, very nice large double bed, with 4 big fluffly pillows, much to my suprise.  Every kitchen utensil imaginable, including 3 corkscrews, juice squeezer, non stick pans,oven dishes, pyrex etc,egg cups, collender, etc, everything thats needed. (should you want to cook) Oven was fantastic, heated immediately, with a brand new kettle and toaster, only down side, was kitchen area very small for preparation, but not an issue, when boiling eggs for breakfast, provided dishes are done...(lol), but could be tricky, if wanting to prepare a meal for a night in...but that is a very small downside, as apartments were the best ive stayed in before, pool was lovely temperature also, and not at all crowded. a 10 out of 10 with out a doubt.

The resort itself, was very relaxing, apart from the influx of kids in second week, once refered to as the buggy brigade, beleive me when i say, they come out in force, and was almost mowed downed more than once, when i say mowed, i mean mowed, having to very quickly slide body to the side, as buggy wizzed past me, just missing me, i was amazed at the speed of those things...lol.

The beach i didnt rate, if im honest, although clean and pretty,much prefered alcudia's (minus the sewer stench of course) didnt like all the seaweed, and dark parts in P Pollensa, as is a natural beach, give me an artificial anyday, (Alcudia etc) P.P you had to walk out miles in for a swim, so is as stated ideal for small kids.

Restaurants in the resort, are second to none, fantastic, I only 1 bad meal at El Mojito (suckling pig) as was pure fat, un-edible, but boyfriends was gorgeous, we had diffent parts of the pig, so, half bad really, but waiter asked if we enjoyed told him, i didnt, as he could see plate was full still, as the fat put me off whole meal, which was a shame as we were looking forward to this one especially. so we were not charged for my meal and given a drink complimentary.

Lovely meal at Sparrow,  which is off beaten track, but worth locating, as has lovely back area, and guy is great, had the nicest pepper sauce of my life there, it was lovely.

Centric also was lovely, fab mushroom sauce with loin of pork, to mention a few !

We did find the resort more expensive than other parts of the island, but you do pay for quality, and that is what you get !

Only downside is i would of liked a bit more entertainment, not much to do, and 2 weeks of people watching can become a bit boring, but with easy access to Alcudia, you can go there for a night out. karaoke etc.....

people suggest its non comercial there...it is...granted not along the lines of Magaluf, or Alcudia, but is very geared towards the brits, with H.P on every table, including non english restaurants ???  lots of kids, but not a problem,

would i return...definetly...!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: - July 2007

Opinion submitted in August 2007 by : Mr and Mrs T. Bournemouth young 70's

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stayed at the Pollensa Park Hotel early July 2007 and found the rooms basic,clean and comfortable, but without TV or tea/coffee facilities in room. The food was buffet style, with excellent variety and well presented. Sometimes more quantity than quality.
Entertainment was adequate.

Pool area was excellent and well maintained with life guard present, the only problem was that sun beds were all taken with towels by 9.0am even saved for young children who didn't appear to use them. The pool and evening facilities were shared with three other hotels in the Group which caused some problems with  seating and sun beds.
Staff were helpful and polite. Top floor rooms definately a must for any sort of a view. Best floors 6/7/8 Excellent lifts.
Only problems were noise from local hotels and restaurants with continuous night time music/singing until midnight each night.
Adequate local shops very close by.

Puerto Pollensa is a lovely part of Mallorca with a good clean beach a short walk from the hotel.
This holiday was very good value for money and we would visit again well away from school holidays.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: independent traveller - July 2007

Opinion submitted in August 2007 by : Chris and family

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Peurto Pollensa is still a great place to have a holiday ,but unfortunatley it is slowly on the decline ,we have holidayed there many times and it is still better than most resorts but it is probably becoming a victim of its own success.This summer it is noticeable that graffiti is appearing ,groups of young local and teenage tourists are starting to appear in town ,something unheard of in recent years,litter is becoming more prevelent but the resort still holds charm.The Pine walk area remains a beautiful setting,walk from the harbour round the bay and stop for a drink at the Illa Dor hotel and then stroll back ,it will be a perfect evening.

Most restaurants on the front are excellent, some like the Iru and Miramar are more expensive but the service is excellent.Couple of good restaurants in the square but I would give El Mojito a miss as the staff this year are rude and abusive,Tango is better as is Maxims but a bit more expensive.The front is very busy and it can be difficult to get a table around 9ish in high season.Most bars are restaurant based although the new Bar Orange is a nice location for a drink,dont go to the few English/Irish pubs you are treated better at the local hotels and bars.Beach is excellent ,throw out some bread into the sea and wait for the fish to swim in and take it.

The Pollensa Park is an old hotel and the rooms a bit small but try to see past that, its very good ,rooms clean ,staff helpful,food a bit repetitve but lots of choice,eat out some nights if you can.Day entertainment good fun,achery ,pistol/rifle shooting volleyball,water polo,tennis ect.Nightime entertainment OK but get out and see the resort.It remains to be seen how long Pollensa will keep its charm.Go now .

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Independent. Flight: Holiday Search. Hotel. Alfarooms. June 2007

Opinion submitted in June 2007 by : Alison - 48, Derek 52

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

HOTEL
The Hotel Pollensa Park is a lovely 3* Hotel which is 1 min from the beautiful beach, and 5 mins walk from the main resort centre. First impression-not much to look at from the front,but once inside-very nice. Good size air con room. Spotlessly clean. Very friendly staff. Lovely pool/out door bar/garden area. Normal problem of sunbeds being reserved.The Hotel does have a policy before 09.00am but no one really checks.After reading some other reviews we requested a room over looking the pool. We were disappointed this was not granted. We had a noisy english bar playing music in the evening, busy little road and shops opposite. Also in the evening another Hotel with music to the left. The 2 together-ear ache.Music was turned off at Midnight so not too much of a problem for us.

FOOD
We were half board.Food OK and good choice. I'm a vegetarian and was fine. You could tell though the veg was frozen most nights!We did venture down to the harbour a couple of nights for a change.

ENTERTAINMENT
Good entertainment programme.Good Show every night at 10pm. Not the normal reps doing all the shows.They did entertainment during the day but we didn't join in.We were on hol for a rest.Lots of sunbathing and reading.

Over all a Very Nice Hotel and Resort which I would go back too in the future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: First Chioce June 2007

Opinion submitted in June 2007 by : Becky Bates - Crawley ( 45,34,1)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This hotel was very clean and well kept.
Buffet was very good and have eaten much worse at other hotels, breakfast was excellent lots of choice including full english to continental.

Staff were very helpful and friendly especially as we had an 11 month old baby who the staff absolutley adored.

the pool area was very clean although people put there towels on there but then this happens everywhere that we have been !!

Make sure you request a room facing the pool although you get a good view facing the road as the pool is to the right but there is a "british bar" this side but if you get a room above the fifth floor the noise is minimal.

There is a beautiful walk along the seafront in the evening which takes you to the marina and there is some lovely restaurants which are reasonably priced if you fancy a chance.

I would go back to this resort in the future

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: First Choice - May 2007

Opinion submitted in June 2007 by : Patricia 64 Ted 70

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just come back from two weeks at the Pollensa Park and it was a really great hotel, in a good situation, with excellent food.  Entertainment during the first week was very good but unfortunately we didnt realise that we would be clashing with school half term, and although we love children, do not find holidaying with unruly, unsupervised children our cup of tea.  However, we would go back but definitely not during the busy summer season.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - October 2006

Opinion submitted in November 2006 by : Julie - London (47,52,21,16)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion:

We have just returned from a very enjoyable half term break and found the resort excellent.  

Although this was the end of the season and things were winding down there were plently of bars and places to eat if you needed them.  This is a fairly quite area and not for anyone wanting clubs or late night partying.  The area and beeches were very clean and the weather was fantastic.  The Hotel Pollensa Park was on the outskirts of the resort and was very pleasent, clean and with very friendly, helpful staff.  The pool was spotless and never too busy, we could arrive after midday and still get a sunbed in a good spot, although this may have been because it was the last week of the season.  

There was a good choice of food which was fresh and always topped up and we never went hungry. but breakfast was the same everyday and my daughters didn't like the juice that was available.  There appeared to be a lively kids clubs even though there wasn't that many children there considering it was half term.  The evening entertainment was not so good, but the drinks were priced reasonably for a hotel.  We normally went for a walk in the evening and 10-15mins took you to the marina and pine walk where there was often live music and a very pleasent, relaxed feel.  

I must say I would go back to this area and also the hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: First Choice - Oct 2006

Opinion submitted in October 2006 by : Ian & Carolyn (41,39)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Just returned from an excellent week at the Pollensa Park.  The room was a little small and basic, but clean.  Air conditioning very good and the view stunning.  We were on the top floor of the hotel (124 steps!!) overlooking the pool and the bay.  If you book this hotel ask for a pool view.  The other side of the hotel faces away from the sun and onto a British bar which can be noisy. Some people have commented that the sun loungers were "bagged".  The pool was cleaned every morning as we could see from our balcony and it doesn't actually open until 9.00am. Although we most days started off at the pool around 9.30 ish, we were a couple of times the first one's down there and there wasn't another towel "reserving" in sight.  We also went to the pool later on in the afternoon and had no problems then either.  May be different in high season, but it was the end of September when we were there.  There was a good choice in the restaurant, but we were a little disappointed with the quality and so decided to eat out a couple of nights.

The resort is very picturesque, a beautiful bay and you can walk along the promenade past the marina along the Pine walk.  Very safe for swimming and lots of space on the beach.  There are lots of places to eat with choice from English to traditional tapas and paellas.  We walked on most nights for a drink, but there are only 2 or 3 bars where you don't feel like you are taking the place of someone who is wanting to sit to eat.  The Irish bars weren't very Irish, but did serve guinness!

Overall we can't wait to get back to the resort.  We would go to the same hotel, but the resort is such that self-catering would be easy to do and may try this next time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: First Choice August, 2006

Opinion submitted in September 2006 by : Debbie & Terry, Tery, Daisy (44,43,17,10)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

We stayed in pollensa park hotel for 1 week because we were on a stay and cruise holiday. To be honest 1 week was enough. 

the hotel itself was nice and clean and the rooms were clean but when we arrived after all the prformance at Gatwick we had asked for 2 rooms next to oneanother because of the children, when we arrived to check in they had put the children on the 7th floor and us on the 4th which was not going to happen so after the receptionist sorted a few things out we managed to get 2 rooms not next door but on the same level which that in itself was a bit of aggrovation because it was guaranteed that if you wanted something you bet your life it was in the other room and visa a verse but anyway it was not a bad place to stay the other thing was that I think that they should at least have tea/coffe making facilities in the room or even a small minibar. 

This hotel is half board only basis and i personally think that the food was horrible it reminded me of school dinners old style it was like a load of slop. Also considering that the majority of the guests were english the wacky races for the beds was a sight to see every morning you could see them racing towards the sunbeds putting there tacky england flag towels on the beds then not even using them until around 4pm. on the whole the resort was great, weather great, hotel ok.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: first choice-august 2006

Opinion submitted in August 2006 by : dave cooper-torquay(43,38,16,12)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

excellent hotel,food variety tremendous,actually far better than expected
Good entertainment at the hotel,especially evenings
hotel room very clean and tidy if slightly on the small side for a family room
resort is tremendous,not for the riotous drunks(thank god)beautiful beach and really good valuefor most things except a pint of guiness
highly recommend a trip to formentor if nothing else to see the beautiful villas on the hillside belongint to the likes of robbie williams,catherine zeta jones and her dad!
overall superb and wil go back

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook -july 2006

Opinion submitted in August 2006 by : david holt 48 ,45

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Having read all the reviews i was very surprised at some of the comments made,the hotel from the outside does look dated , but once inside was very nice , spotless , cool and a very welcoming reception staff , and after 75 mins on a coach just what we wanted , on booking request a high floor with a pool view , not only quieter but stunning views over the bay . 

Rooms very basic but very clean and a brill air con system , restaurant very good excellent choice of food both at breakfast and dinner , gents need to wear long trousers for dinner ,not good in hot weather but looks good in a restaurant that tries its best with linen tablecloths and napkins , not paper like most have , they also have a small decent wine list and drinks are table served with a smile . Good sized pool never had to queue for a sunbed . Only down side was evening entertainment very poor , take a walk down the prom past the harbour and look at the sand sculptures instead, amazing , and then onto pine walk even better , 

would i go again , a big yes !! 

Thomas cook thankyou for advising us about this holiday and thankyou to the hotel for the holiday.   

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - July 2006

Opinion submitted in July 2006 by : Terry Allen - Midlands (76,50,48)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

First of all, the hotel. 

We've stayed here a number of times and everything has always been fine but the place is now starting to look a little 'tired'. It's true that some upgrading has taken place but this seems to have halted as our 6th floor balcony still has the (original?) wooden door and window frame whilst others have been double-glazed. 

Also, this year the food didn't seem to be up to the usual high standard although the choice for both breakfast and dinner was substantial - they do need new toasting machines, though, one pass was never enough! In the past we have never had any problems with aquiring a scond room key (handy if you and the wife want to go your separate ways for a while) but this option was not available this year, something that was more annoying than critical. I was told another key was not available but when the wife locked our key inside our room, another key with our room number on it was found within seconds! In line with new Spanish smoking (or anti-smoking) rules, there is no smoking at the bar. The strange thing is, previously, smokers and non-smokers would congregate at the bar for pre-dinner drinks and a chat and it was inducive to social intercourse with your fellow holiday-makers - now, no-one congregates! Smokers have a (large) smoking area in the main lounge. The nightly entertainment this year was fairly mediocre, the singers best described as professional karaoke performers and other acts seemed to be thinking "What can we do to fill an hour and a half?" But it's still very pleasant to sit out by the pool, drink in hand and let the world go by. I think the hotel could be summed up as 'Good, could do better'.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: First Choice June 2006

Opinion submitted in July 2006 by : Michelle Ford (35, 29, 8, 5)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have just arrived back from our annual holiday which was fantastic apart from one thing, our room did not have a balcony or terrace and we were facing a road with music blaring till 12 - Not good for young children who were very tired after long days at the amazing beach! Avoid rooms 101 to 110 (even though we were fortunate to have a fridge which worked brilliantly) - request a high room to avoid disappointed. Maids came everyday and changed towels.

Hotel generally was brilliant, excellent food on offer, pool lovely but as per previous reports towels were out very early reserving sunbeds! Entertainment ok - mini disco, and mini club for childrens activities in the day and a show every evening. Drinks cheaper in hotel than anywhere else!

Puerto Pollensa itself is a beautiful place - not roudy and full of young single people which it wouldnt suit as no nightclubs - just lovely restaurants which easy entertainment. Lovely promenade to walk - must walk to harbour where more going on - about a 15 minute walk.

Would definatley vist again someday even though i think life is far too short to visit same place twice

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook May 2006

Opinion submitted in June 2006 by : Mark Pennington - Bristol

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I would definately recommend this Hotel to anyone.
We arrived on the tuesday to find that it had been raining all day which was no surprise after what we had left in Bristol.
The hotel complex is huge and after a short time checking in found our room on the fourth floor.  I must say that the room was very small and basic, however, it had a stunning view pollensa beach and it was cleaned daily.  Air conditioning was good.

The food hall was absultely 100%.  Before we went, I had looked on here to find some people stating that it was like a school dinner hall and I think this was due to fact that it was self service, but any food hall would be like this.  the staff were very helpful and curteous and food was absolutely out of this world.  Breakfast consisted of bacon egg mushrooms baked beans etc, fresh bread, toast, jams and marmalade. Cereals, cakes, fresh fruit and dried fruit.
Evening meals were well presented, fresh and very varied - there were lots of choice.
Pool area was clean and the only problem was people claiming sunbeds early and then leaving them for hours with their towels on.
I cannot comment on entertainment but am told it was good.

The resort was amazing - very cosmopolitan.
Lots of resturants and eating out was very cheap.  Lovely walks - definately check out the pine walk as its beautiful.
I would recommend taking a bus to port alcudia for one euro as that is beutiful too and whilst your there visit old alcudia town and also Palma.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook  May 2006

Opinion submitted in June 2006 by : George Field - Bristol

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Just back from a week at Pollensa Park hotel, Puerto Pollensa.

Great resort for all, except those who enjoy all night clubbing! If thats the case you want Alcudia just along the bay. The resort is all on the flat, with lovely walks along the beach to the port and town, approx 10 mins from hotel. The resort offers some nice shops to browse and excellent restaurants. For those of you who like a leisurely walk then continue past the port along the alpine walk, well worth it on hot evening!

As for the hotel that too was a good experience. Granted the place is a bit dated and you feel as though you are walking into a 70's decor hotel, but for a short break its fine, i mean its 3 star! we went half board and cannot fault the food, there is plenty on offer Breakfast is geared to the english so plenty of full english and bits which you serve yourself with! Coffee and tea all there too, even HP sauce lol! Evening meal (gents you have to wear long trs!)is also good, plenty of main course choice from roast to spanish omlette, the menu changes daily so unless for the salad starters you dont get the same each week! Meals are between 7.30 - 10 for breakfast and 6.15 and 8.45 for evening. Only problem here is that we arrived late one and had to rush in and eat what given as they were clearing up which was shame for first night!

The pool is great very child safe as not too deep, i at 6ft could stand at deepest point. The hotel does ask that inflatables are not used but nobody seemed to take notice of this, it probably would be difficult to get swim in at full season as i can imagine pool will be full of them. But it is cleaned everyday and one of the best pools i have had! Great poolside bar and snack shack as welll doing great meals! Sunbeds are free but be warned the same old thing open your appt door at 7.30 and the pool area is adourned with towels on sunbeds!!!!

Bus stop by hotel so you can easily get into alcudia for night (tho stop running at 8 so taxi back 10 euros cheap!)

Overall we had great time, the staff are really friendly, and helpful. The resort is great and you will definatel have great time we went in May and weather was great too!

The thomas cook rep was another story! at the arrival meeting she wanted to be your best mate (ob so could get comission on trips!) but after that i said hello to her a few times during the week and she completely ignored me! Infact the first choice reps who we didnt travel with were more chatty!

There is an animation team there offering fun activities throughout the day, who are great!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - 2006

Opinion submitted in August 2006 by : Bruce Wyatt   Barnsley

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This Hotel is worth all the stars, I have stayed here several times and it has improved over the years. The staff are extremely efficient and polite, which makes a very pleasant atmosphere. The resort has much improved but it has retained the charm that has made people like me to want to return time after time. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice October 2005

Opinion submitted in Nov 2005 by : 64 -60-55 -45

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Found this Hotel to be very welcoming. We chose this hotel as part of a stay & cruise holiday and we were not disappointed.
Hotel very clean,staff very friendly.
Rooms very basic but serves the purpose for your needs.Towels changed everyday.
Food was very good, although dining room can be a bit chaotic, as its self service, but we know we are in no hurry as afterall we are on Holiday.Qeueing for table does not take long.
One problem we found you had to time your dinner or you did not get a seat in the lounge, as people from other hotels used it too.Entertainment was fine something different each night after the bingo. Plenty creativities on during the day for anyone willing to take part.

Pool area lovely with snack bar.We were informed that if you go in the main season you could have trouble getting a sunbed, as apparently Guests wait at the doors to the pool to being unlocked in the morning so they can reserve a sunbed.!!!!
Porto Pollensa is a very nice place if you want a quiet relaxing holiday away from the time share touts ( never met any once)
and its ideal for infirm as its all on the level.Beautiful sandy beach and small marina.Small Market on a Wednesday. Alcudia market is well worth taking the local bus to on a sunday.Bus stop at bottom of road at beach side.

No complaints as far as we were concerned and we did meet lots of nice friendly people in the hotel and had lots of laughs, so this made a perfect start to our holiday before joining the cruise.
So well done staff at the pollensa park hotel and Thankyou

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - August 2005

Opinion submitted in Sept 2005 by : Janice Stone - Hertfordshire (38,41,5)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We arrived at 6am in the morning, so feeling tired, we were surprised to find we were allocated a high level floor as requested in our booking. Although tired the view from the balcony was a good start to a great holiday.  Would definately recommend you request the high level floors. Great exercise too, 134 steps, I never used to take the lift!
Hotel brilliant.we could not fault it at all, rooms were clean, food good, even my 5 year old son tried lots of local fish and loved it.  The staff were fantastic, so helpful and always cheerful, and excellent with the children.
The entertainment, especially the childrens was also great, Cati, Tatianna, and Mark worked hard to make the children very happy.

After spending a great two weeks at the Pollensa Park, would not hesitate to book and return again in the near future, and great family holiday for all ages!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Falcon / First Choice - August 2005

Opinion submitted in Sept 2005 by : Steven, Laura - Bangor, NI (34, 25)

Resort Rating: Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

We went to the hotel in August 2005 on an allocated on arrival basis. having studied the brochures we were quite pleased to hear that we were going to the hotel pollensa park. checking in was quick and painless. the reception seemed quite nice. we got a lift to the fifth floor and found our room.It was small, one double bed, dresser, built in wardrobe and bathroom, small balcony (overlooking the road at the side of the hotel) with a glimpse of the sea. air conditioning in the room but no fridge. room was clean, we got fresh towels and the bed was made every day. so far this sounds good but the rest is much to be desired. 

we were on a half board basis. breakfast was raw bacon, pink sausages, hard eggs and mushrooms and beans, you could have cereal, toast, cakes, dried fruit, tea, coffee and juice. evening meals included bread rolls, soup, salad and a selection of main courses, chicken/ fish/ meat in sauce with tinned veg and/ or vinegared veg?? potatoes/ pasta and chips every night. if you looked carefully you realised that the meals consisted of the leftovers from breakfast or the night before. seating in the dining room was very cramped. most nights you had to queue for a seat, then for the buffet. we found as a couple that we were seated in the most cramped, awkward seats.

Entertainment was rubbish in the hotel. a mini disco every night followed by amateur singing and dancing eg. the flamenco show that we probably could have done better at ourselves. the entertainment in the surrounding hotels/pubs etc was not much better, some nights it was a competition to see who could be the worst. thank goodness it ended at midnight every night.

Perhaps the most entertaining show was the sunbed race every morning at 8.30am. people queued from 7.45 to be the first in line for a sunbed by the pool. doors opened at 8.30am. and there were no germans in our hotel! some people even put towels out and didn't even use the sunbeds.

barstaff were slow and unfriendly, apart from 1 or 2. the beach was close and we had some lovely days down there. we were about 1.4km from the pine walk which we didn't mind walking to. we had a really good night out at the pirates adventure show in magaluf.

There is very little for couples to do here. not recommended.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook August 2005

Opinion submitted in Aug 2005 by : Jo & Mike - Wirral (23 & 25)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I use this website before I book any holiday so felt it was only right to add a review myself.
Just got back today - Had an absolutely fantastic holiday! 32 degrees each day!!!!

We have visited Majorca before and stayed in Alcudia, we enjoyed that holiday but much preferred the resort of Puerta Pollensa, it is not as built up and is a really beautiful resort. If you are looking for a lively holiday I wouldn't recommend staying in puerta Pollensa. There are still quite a few bars but if you want clubs/music bars Alcudia is probably better - but a bus or taxi there wouldn't be too expensive.

The Hotel is very big, probably around 300 rooms so the pool and restaurants etc can get busy but we didn't find this to be a problem, we always got a sunbed and received great service at the restaurant.
Room was clean and we had amazing views of the sea and pool(we stayed in room 841) I can understand some peoples dissapoinment at having a roadside/local bar view. It can be quite noisy till midnight but the entertainment and music from local bars finishes then so not too bad. We did have a problem with ants on the balcony and a few making it into the room but I filled in some of the cracks in the wall with tissue which helped with the problem!
Air conditioning was excellent and a real blessing! As some people correctly say in other reviews there isn't a telly but to be honest you are on holiday and must be pretty sad to want to spend time locked in your room watching tv!!!

Don't be put off by the queue outside the dining room, the waiters seem to have an orgaised system and the queue goes down quickly. We found all the staff to be very friendly and helpful - they are especially impressed if you use a bit of the lingo!
As for the food - other reviews seem to moan about the food which I think is unfair.  I am vegetarian and my boyfriend is one of the fussiest eaters I know but we always found plenty to choose from at breakfast and evening meal.
The drink & snack prices in the bar are pretty reasonable we found other bars in the resort especially around the centre square to be quite expensive.
We ate out once at the Trio restaurant which is right the other side of Puerta Pollensa by the Puerto Azul aparthotel. We would definately recommend it, they do a set menu which has loads to choose from and also includes a drink- all for 13 euros per person. We had 3 delicious courses each and a bottle of wine for £20!!!!
The Jolly sailor bar over the road from the hotel is run by english people - the entertainment and bar itself are a typically british - not really everyones cup of tea if you want to experience some spanish culture but they do a happy hour (bogof) on local alcoholic drinks 4pm - 7pm each weekday.

I have to confess that we had a lazy holiday so couldn't really comment on any trips or daily entertainment. A walk along the Pine walk is a must though as is a visit to the beach although it is quite windy and u burn easily, also sunbeds are expensive to hire - we bought lilos instead. We also found that a cheap alternative to eating out for lunch was to visit the spa shop were they will make a fresh baguette for you.

There are some amazing sand sculptures to look at along the beach front and they are all lit up during the night, there are a few art/craft/jewellery stalls along the prom at night too and the sellers don't seem to be too pushy either, we found there to be lots of touts when we went to Alcudia but didn't have this problem in Puerto Pollensa. Do beware of buskers though, they do their piece and then wave a hand/hat under your nose and you feel a bit obliged/ forced to give them something - some deserve the money but others erm.... DON'T!!!
Thomas cook were excellent this is the second year we have gone with them and will continue to do so in the future. Cheap hassle free online booking, Very infomative welcome meeting and not too pushy (+ free champagne!!!) Jack was our hotel rep and he was very friendly and helpful and present at numerous times in the hotel for advice.

I'm sure if you choose to stay at the Pollensa Park or visit the resort of Puerta Pollensa you will not be dissapointed!

Another final word of warning - Palma airport are very strict when it comes to luggage allowance - 15kg means 15kg and you currently get charged 6euros for every kilo you are over!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - July 2005

Opinion submitted in Oct 2005 by : Mr C - Middlesbrough (43,39,3)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

This hotel doesn't fail in too many areas but it doesn't excel in too many either. This shouldn't necessarily put you off though. This is probably why it's only rated 3 star. If you want a large hotel with all the facilities this normally brings (including those for kids) this is the one, in fact it's the only one, in Puerto Pollensa.

Location is good, just across the road from the wide beach and a ten minute walk to town centre. This is a little bit too far for my liking, but the wide flat promenade helps. The pine walk at the other end of town gets heavily congested and is cobbled, so not as good to negotiate with young children/pushchairs. The beach there is narrow in comparison.

The pool at the hotel is large and there's a kid's one too. There is also a small playground and a kids club.

The food is OK and of a standard I have experienced at other similar hotels abroad. Anybody coming to this type of Hotel shouldn't expect Egon Ronay, but that's not to say that the food is that bad. We ate out on an evening mainly anyway, but I suppose you may get a bit bored with the things on offer in the Hotel, particularly if you've experienced eating out elsewhere. This Hotel is HB so you get the meals whether you want them or not, we prefer B&B, but you have to compromise sometimes, particularly when alternative hotels are limited.

The room was small for 2 and as there were 3 of us it was too cramped. Decor was dated and it looks like only some of the hotel has been refurbished. There is A/C though and a safe at an additional charge. There are larger rooms apparently elsewhere in the hotel however.

Entertainment on a night in my opinion was of a poor standard but lots of people seemed to like staying in and watching it next to the pool.

Puerto Pollensa is un-commercialised (yes there is a Burger King I know) and there are very few resorts like this left. It's ideal for families with young children and couples of any age. People looking for loads of night life should stay away. Town is only small but plenty of restaurants on the front and near the town square.

Swimming Pool and beach are the main daytime activities here. Hire a car to see more.

I would certainly return, but probably to different accommodation slightly nearer the centre S/C or B&B to give greater flexibility and more space. This hotel isn't a bad choice though, certainly if you're only staying for a week.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: firstchoice -july2005

Opinion submitted in Aug 2005 by : K Barry - london (62,43,38,36,10,9,7)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Puerto Pollensa is a fantastic resort, especially for families, the beaches are safe and my children loved snorkeling for fish.

The hotel was excellent, although the rooms were small for four of us, they were cleaned every day with clean towels.It would be nice to have a fridge, tea making facilities and even a tv( there is a tv room) but these could be hired as we discovered but this was near the end of the holiday.

The pool area was clean and surprisingly not too busy considering this was shared with a few other hotels and apartment blocks. Lovely poolside bar serving excellent food.

Restaurant food was always hot and varied catering for all tastes even my fussy 7 year old.  Full English breakfast , cereals, fruit, cheeses and cakes . And main meal at least 3 meat dishes, fish and veg, salad etc.All self service so by end of week into a regimented drill.

Although didnt use clubs there were daily entertainment from archery for adults to water polo for kids. And evening entertainment by the pool.

Beach only 5 mins walk with parasols and sunbeds to hire . Several bars and restaurants nearby for refreshment when it gets too hot. 15 min stroll into town along promenade and beach.

Enjoyable holiday and would definately recommend hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: july 2005

Opinion submitted in July 2005 by : sue steve and stephen 51, 50 ,18

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We booked Pollensa Park after reading reviews on holidays uncovered, and we were not dissapointed.

The hotel was beautifully clean and well kept ,the food was very good and lots of choice.The only down side of the hotel is that 5 other hotels in Puerto Pollensa can also use the facilities,so if you are going to use the pool get down early to grab a sun bed,also it gets very busy in the evening.We had no young children with us but if you have they will enjot it,there wasnt a great deal for our 18yr old to do,but we knew that before we booked.Holiday must do,s ....Get the boat from resort centre to Formentor its really beautiful,we also found out you can get on any boat for the return journey,dont wait for the one you went on,as we did!Go to the pine walk in the evenings its a must,so peaceful and picture postcard pretty.....

Would we go back-we,d go back to Puerto Pollensa but not to the hotel as we would prefer somewhere a little quieter.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - July 2005

Opinion submitted in July 2005 by : Chris and Ken (49, 49)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Just returned from a holiday - allocated on arrival - at Pollensa Park and after reading the other reviews I think we must have been unlucky.  

When arriving at the hotel, which must be the biggest in the area, initial impressions were ok.   Hotel it a bit dated and looks very much how you imagined Majorca to have been in the early days of tourism.   No real appeal.   Nevertheless it was clean and the staff were hard working.

When we were given our key we were told that to get to our room (108) we had to go outside of the hotel and turn right into another part of the building.   Quite exciting - until we arrived at our room.   Very spacious and no problems IF it had been somewhere else!   This is a ground floor room that has no balcony and definitely no view.  The lorries delivering to the hotel park in the little service road right outside your window, staff have to constantly pass your window to access their area and there was no privacy at all.   This is not how you want your holiday to be!

All I can say if you book ask for a sea view on a higher floor of the hotel as other people seemed to be quite happy. 

The pool area was nice, with a poolside bar, but there was just no atmosphere later on in the evenings.  

The restaurant is ok, very busy, and you have to wait to be given a table.  You get used to the food.  Quite a lot of choice anyway.   I think the hotel is more suited to families or couples not looking for anything out of the ordinary.   We would have preferred something a little less "British".

The area around the hotel is the noisier part of the resort and to be honest the not so nice part of Puerto Pollensa.   But the resort as a whole is lovely, beaches are great especially at the end of the road where you can lay on the beach, have some lunch in the beachside bar and even have a massage on the beach if you want. 

It is a great resort to "people watch" in the evenings as there is always plenty going on along the promenade.   Plenty of restaurants/bars.

This was my third visit to the resort - I would still go back again (different hotel)  - Wish I was there now!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice- June/July 2005

Opinion submitted in July 2005 by : Rich, Helen, Chloe & Aimee - Hampshire

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Arrived late on the Saturday afternoon & made very welcome. We met the First choice rep the next day who told us loads of information. The staff thoughout the hotel were extremley pleasant. The food was out of this world, every evening there was so much choice and it was all well presented and fresh.
The hotel itself was very good only things we found wrong were that some of the tiles in the pool had started to lift and the other was perhaps there could have been additional waiting staff to serve drinks during the evening entertainment.

The rooms may be a little basic but you dont go there to spend hours in the room.
We will be visiting this hotel again one day, we even looked into booking upon our return to the UK but at the time there were no child free places available and it worked out a little to expensive for us.

This holiday was probably the best we have ever had.
Overall 10/10

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - June 2005

Opinion submitted in July 2005 by : 26 + 50 something!

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion:

I'm not a big fan of package holidays but was pleasantly surprised by Mallorca - it is a really beautiful island. I was going on holiday with my mum and she's always wanted to go there; I was a little aprehensive beause of it's reputation but as we didn't venture to any of the really built up resorts, it was fine - the rest of the island is very sceanic.  Puerto Pollensa as a resort was fine, still  with several British Pubs and kareoke places etc but you could avoid that if you want to.

The Pollensa Park hotel was fine (I seem to be using that word a lot!) - the rooms were fairly basic (we didn't have a TV or, more importantly, a fridge) but had exellent air condidioning and were very clean (the maid service was very good, they'd even come back later in the day if we'd left the 'do not disturb' sign up to have a long lie in the morning!), with a nice bathroom with bath/shower. 

Everyone kept telling us how lucky we were because we had a room on the 8th Floor (I'd requested a high floor), and the views from the balcony were lovely - we were on the non-Pool side with a view of the Mountains and town, and a side view of the sea. Also we had marble floors whereas I think some of the other floors had carpets. There was music in the pubs/cafes across the road every night but it finished at midnight so wasn't a problem for us.

The food was fine, we were half board but ate out a couple of nights anyway - the dinner finishes quite early, at about 9pm. The dinner in the hotel is just a standard buffet, perfectly acceptable but nothing special. The Ikebana cafe across the road was pleasant for lunch, serving the standard salads, omlettes etc.

The pool in the hotel was nice, especially in the last hour, 7-8pm, when it was invariably deserted! (All the families had gone for dinner...) The only unpleasant thing was several topless sunbathers sitting around it during the day which is never very nice...

Most of the hotel entertainment was reasonably entertaining (my mum enjoyed all of it very much!) and the other people we spoke to staying in the hotel were very friendly. There were lots of children around (even although our visit wasn't during the school holidays), but they were all pretty well behaved.

If you are a reasonably comfortable driver I would definately recommend hiring a car - you may come across lots of hairpin bends, but the roads are in good condition and the other drivers are generally fairly considerate. We drove down through the mountains to Valldemossa, a really beautiful drive. It's definately the best way to get out and see the real island.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice June 2005

Opinion submitted in June 2005 by : Cornwall (38 and 60)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

On first arrival the hotel looked good and the reception was pleasently spacious and open.

the booking in was easy and straightforward.

Our room was smaller than expected, with twin beds a bathroom and a balcony.

We went on a half board basis (which I haven't done for many years) and therefore we did not get any hot drink making facilities in the room.  The balcony was ok, but we had no views of the sea (that cost extra) and only got a view of the busy road to the hotel (buses arriving numerous times each day).

the hotel guests mainly consisted for couples with young children or older couples and groups of retired ladies.

The dining facilities we ok as they were catering for such large numbers of people.
However it was very chaotic.  I am sure there are  better ways to orgnise the flow of diners without the risk of bumping into people.

the food was ok, there was a selection at breakfast (full english, cererals, fruit, toast, crossiants, youghurts, hot and cold drinks).

Dinner consisted of a three courses, all buffet sytle (soup, salad, four main courses with potatoes or pasta, vegtables and a choice of dessert, including cakes, ice cream and fruit. But the vegtables all seemed to come from tins and the food overall was not that insipring.

Our room was very noisey though,  the bar across the street from our room had live music until midnight (everynight) and it felt like the band was in the room.  Also you could hear guests in the neighbouring rooms talking, as well as children screaming down the corrider.  We therefore did not sleep that well.

The beach was at the end of road and lovely (although a little breezy at times)

One word of warning, watch it when you are crossing the main road.  The zebra crossings do not mean that vehicles have to stop. I was crossing one day, cars in both directions had stopped, so I stepped out behind some parked vehicles and a racing cyclist ran me over.  He decided he wasn't going to stop. I was shaken bruised but survived.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - may 2005

Opinion submitted in June 2005 by : Heather Thompson - Sunderland (44,46)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Stayed here 2 weeks from 7 May weather much hotter than expected ranging 23 - 26.
Hotel absolutely lovely, loved the carpeted landings with settees on every floor and the wood furniture along with the paintings throughout the hotel and the sweeping staircase from the reception. Comfortable bar lounge with non smoking/smoking area and upholstered chairs. Food excellent choice and everything beautifully cooked and fresh brought out constantly. Liked the idea of having a bottle of wine with evening meal and should you not finish it they put your room number on and keep in their fridge to finish the following evening.

The pool area spotless and it was lovely lying on the sunbeds in the gardens, very pleasant with trees and shrubbery and birds singing, perfect before going to shower for dinner.

The promenade from the hotel area (sandy  beach or south bay) strolling along to the marina and town and pine walk with bars/restaurents/shops all along the entire way as well as private villas/apartments makes a very relaxing after dinner stroll with a little shop browsing.

Hotel couple of mins walk to the lovely clean beach and bus stop for buses to surrounding resorts.

Unbelievable value 1 euro to Pollensa Town, Formentor, Cala San Vicente, Alcudia, all taking about 15 - 20 mins.
We often caught the bus 09.45 and returned on the lunchtime.
Fantastic bus ride to Formentor, go on the 09.45 and return 12.oo ish getting there before the ferry lands at 11.15 with a boat load of people. Then the beach is alot quieter to enjoy.

My Hubby enjoyed fishing (using bread )from the beach near the hotel and the beautiful pine walk area.

Puerto Pollensa is a lovely scenic relaxing resort, certainly would return and would be more than happy to stay again at this hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Eclipse - April 2005

Opinion submitted in Apr 2005 by : Jim, - Worcester (50, 49)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

This was the first time for 3 years we had visited the Pollensa Park. Since our last visit it seemed number had staff had been reduced. Although clean and well run experienced delys in getting drinks, clearing of tables and cleaning of rooms. The entertainment was not as good as previously although team did their best. Food however was of high standard but breakfast a bit repetitive compared to last visit.

The resort now seems to be going the way of Alcudia. A number of "Spanish" shops have gone, replaced by touristy shops and a Burger King has opened on the front. This was noticeable by the extra litter it is generating and the groups of youths hanging around in the evenings.
I would suggest that it will soon lose it appeal to those of us who like quiet resorts.

Overall despite the changes at the hotel/resort it was still enjoyable. How long it will remain so we have to wait and see.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Hays travel  march 2005

Opinion submitted in Mar 2005 by : Sue and Geoff  Nth Lincs.... late ..........40's

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Went on a Late deal to the hotel for march  and was pleasently suprised,

Rooms although a bit basic had all facilities, showers excellent, plenty of hot water, rooms cleaned every day fresh towels etc.get a high floor if possible great views and electronic locks, lower floors had large keys to carry around.

food well cooked, buffet style, three choices of meat and a couple of fish every evening and a vegi. choice as well, plus the standard salad buffet. lots of fattening cakes etc.

good choice of wines not to expensive from  6 euros a bottle

new pool side snack bar opened the week we left looked good.

early season when we were at the resort so most the shops were only just opening up

the chinese restaraunt  opposite  the marina was good try it if you get the chance.

all in all a great relaxing break

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Sorry I Cant Remember - Oct 2004

Opinion submitted in June 2007 by : Louise and Lorraine me and my mum (15,50)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we went to this hotel in october 2004 it was a fantastic holiday.

the accommodation is clean and well kept. when we arrived we were taken to our room pritty much as soon as we got there the accommodation does deserve its 3 stars as far as i am concerned it may even deserve 4 stars the hotel is within about 5 mins walk to the beach and about 2mins more to the main resort.
the beach is fantactic clean and not that busy when we went the sea is clean and if like me and my mum its fab for snorkling.
i will be definatly be going again in a few years as its a peacefull resort and only a short bus ride to other resorts on the island.

 FANTASIC HOLIDAY!!!!!!!!

hope this helps.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - September 2004

Opinion submitted in June 2005 by : 23, 27, 57, 66

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

My parnter and I took his parents away on their first holiday abroad and chose Peurto Pollensa as it was a nice quiet resort.  Probably more quiet than we expected, the resort is certainly not for the young hearted.

The hotel itself was clean and tidy and the rooms were not too bad.  The hotel food was nice although it repeated itself after the first week as well as the entertainment which again, for the young, was not very good.

There is a market every Wednesday which is good fun and the buses to Alcudia are easy to use.

I would definately recommend this hotel for the older generation.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - September 2004

Opinion submitted in Oct 2004 by : Ian & Jacquie Ward-Davies (37 & 34)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We returned from our Honeymoon at the Pollensa Park a couple of weeks ago.....and we loved it!  Although there were not too many people of our age there, that suited us as we just wanted to enjoy our Honeymoon and relax!  Which is really to do here!  There were no nightclubs in the resort just a few bars and lots of restaurants! However if you want a laugh...go to the bar across the street from the hotel and listen to "Sergio" sing English songs with a strong Spanish accent!

The resort was lovely! The beaches were beautiful and clean and the people were all so friendly.

The staff at the Pollensa Park were all very helpful and polite.  The entertainment staff were particularly great!! And although it is not everyones cup of tea to try the activities, I did some for the first time ever and really enjoyed myself! i even won a certificate for rifle shooting! 

There were lots of places to go and visit in Majorca, but if you are faint of heart do not hire a car and take the road to/from Palma to pollensa along the coast road through Valdermossa!  The roads leave quite a lot to be desired!!  But the views were fantastic, if you stopped panicking enough to look at them! We did hire a car and it was a great way to see the Island without paying the Reps Commission of trips

The rooms in the hotel were cleaned daily and towels changed frequently. All rooms have a balcony, but if you want a sea view ask for one on the top 4 floors ans the lower ones have the view hidden by trees.  We recommend room 822 and 843 (which is the last one in the hotel)  822 has a double balcony and patio doors as it is on the front corner of the hotel.  But 843 is a little smaller but the views are breathtaking!  The sunrises were beautiful from this room!

We will go back again!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - September 2004

Opinion submitted in Sept 2004 by : Ann - Glasgow (30)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I made a late booking having been to Puerto Pollensa before on many occasions and I wanted to return again.

I was a bit dubious about booking the Pollensa Park hotel as I thought it seemed a little far away from the centre of Puerto Pollensa (where I'd been used to staying) but there was not much availability left so I booked up.

I arrived at the hotel at 10.30pm and there was a meal of cold meats, egg, tomato and bread and some fruit.  This was much appreciated after a long day of travelling when all you feel like is flopping into bed instead of trying to find somewhere to eat!

When I opened the door to the hotel room, I was really taken aback.  I had a room with a pool view on the 4th floor and it was a truly wonderful view.  My room looked as if it had been recently refurbished, it was spotlessly clean and the bathroom was lovely. 

I had read this website before I went and had decided that if the food wasn't up to standard then I would eat out.  I need not have worried.  

Going down to breakfast in the morning, I was amazed by what was on offer.  You could have anything from yoghurt to pastries and from cereal to a full cooked breakfast.  I must have been lucky throughout the holiday because my food was always piping hot.  I must admit I found the evening meals rather boring, this is the first time I have gone half board and I would not do so again.  I prefer to sample the many restaurants that Puerto Pollensa has to offer rather than eating predominantly "British" food.  Every night there were three fish dishes and three meat dishes or if you prefer you could have a salad.  I did find the desserts a little strange- angel delight is not my favourite dish!  However, if you go there and the cheese board is on offer, please try it, it was delicious!  I did think the meals were great for families, especially those with kids who are picky about their food.  I must have had a good sense of timing as I never had to queue for the dining room during my whole holiday - I did notice other people doing so on occasion on my way out.  We went out for a few meals in town, you can get any type of food you like and everything is reasonably priced.

I really didn't have much to complain about in Pollensa Park.  The staff were all very friendly, especially the waiters, they were good fun and always made time to have a laugh with the kids who were staying there. 

The evening entertainment was excellent, usually singers who were all very good.  Not being a bingo player, I decided to give it a go and it was the best laugh I'd ever had.  The entertainers names for each number that came up got more and more hilarious throughout the game.  There was also a hypnotist and a quiz night although I missed both of these because I was out in town, I heard good reports from other people though.

A few things could be improved on. 

It would be good if there were tea and coffee making facilities in the room although I suppose that would be less income for the hotel. 

The swimming pool was lovely and was never too busy (time of the year, probably!) but there was an accident whilst I was there, the concrete was extremely slippy when you came out of the pool and you had to tread carefully when you got out.  One older gentleman slipped and cracked his head open and had to be taken to hospital.  When the kids are running round at full speed, it's an accident waiting to happen.  I did mention this on my suggestion form.  Perhaps putting cork or rubber round about the poolside could tackle this problem.

My only other (minor) gripe was that my hotel room floor never seemed to be swept.  The rooms were cleaned without fail every day and I had no complaints apart from this.  We had been at the beach early on in the holiday and there was sand dragged back into the hotel room which wasn't very pleasant when you were walking about the room barefoot for the rest of the stay!

All in all, I had a lovely time at Pollensa Park and my fears about it being "too far out of town" were silly, it's a pleasant 15 minute stroll into town with such beautiful views to look at on the way (and also the perfume shops!!)

There were no children in my party but I did see the Children's entertainment and it was excellent.  Olga was a fantastic kids entertainer, she really treated every child individually and made sure she learnt of every new child coming on holiday and went along and introduced herself.  Each day she would walk round the complex looking for the children and asking them to join in the fun which was great for some of the more shy children.

I would definitely return to Pollensa Park but I doubt I would eat my meals there, because I know how much Puerto Pollensa has to offer.  I would highly recommend this hotel, it has everything to offer.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - August 2004

Opinion submitted in Aug 2004 by : Debbie & Sarah - Hertfordshire ( 28,33 )

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Our 4* allocated on arrival holiday was changed at the last minute and we were offered the Pollensa Park as an alternative. After seeing the picture of the dated hotel in the First Choice brochure, and reading some of the reviews,we were not looking forward to this holiday.

We stayed on the 5th floor, and when we opened the door to the room we were pleasantly surprised. Our room was next to the stairs (can be noisy early in the morning and late at night)and was very spacious and very bright and clean. The bathroom was spotless and looked as though it had be recently refurbished. Air conditioning was also much appreciated during those warm evenings. But the best was our balcony...Very large with a lovely view over the pool and of the beach. Very glad we didn't get a room at the side which faced the supermarkets and side street. Hotel looked very different to the grotty photo in the brochure.

Some comments made about the food have been a little harsh. Considering we stayed at the hotel during the middle of August, there was never much of a wait to be seated in the restaurant, and the food was hot (rather than lukewarm as some have described)Can honestly say that we were never stuck with a choice of meals. Some of the desserts were a little strange, as they seem to offer rice pudding and angel delight type of things sometimes. There is always ice cream and fruit to choose as an alternative though. Admittedly, it can get a bit chaotic in the restaurant, but there were never huge queues.

The pool was lovely, especially to cool down in after sitting in the blazing sun. Sometimes it did appear a little cloudy, but I'm not surprised, after the amount of suncream that must be in the water! The sunbeds around the pool were usually reserved by the time we went down (around 10am) but we preferred to relax in garden behind the stage as there are trees there for the much needed escape into the shade. 

The pool snack bar got very busy during the day and we had a 45 minute wait to even have our order taken! Food nothing special but OK for toasted sandwiches and burgers.

There seemed to be plenty going on for the kids staying at the hotel and Olga kept them entertained (even if the same songs were played every night at the mini disco..Agadoo, Star Trekkin, Music man) By the end of the week, you know exactly what song is coming next!!

The adult entertainment started at 10pm and it varied from the good Flamenco dancers, and 3 singers, to the "to be avoided at all costs" man on guitar and woman on keyboard!!!

No real late-night nightlife in the area, but plenty of bars and restaurants to choose from along the road to the centre of Puerto Pollensa. Ideal location for relaxing and winding down. Would definitely stay at Pollensa Park again.

Couple of words of warning to anyone wanting to visit....try and book the courtesy shower rooms early on your day of departure, as they end up in a bit of a mess, and you need to provide your own towels. Also, don't plan on having a late night drink, or a quiet read on your balcony....the lights go out just after midnight!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - August 2004

Opinion submitted in Aug 2004 by : A & D, Essex, 46,45,8,7

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have just returned from two weeks at the Pollensa Park Hotel in high season (Aug '04). It was our first hotel and half-board holiday as a family, having taken the self-catering route before. We reckoned our kids were now old enough to be ok in a hotel set-up and we wanted an easier time of it for a change. Herewith our observations, and I would recommend anyone interested in the hotel to read all the postings in this section as I reckon they give a fair account when taken as a whole:

Puerto Pollensa generally: super resort for families with small  children. The  beach is clean with fine sand both in and out of the water; shallow bathing areas, very safe. Pine Walk paved area very busy and touristy. Basically a very pleasant resort town with quite a lot to offer, (except clubbing) and Majorca is a really beautiful island.

Hotel accommodation: We requested a high floor and got the 8th. Clearly renovated quite recently, the bathroom looked perfect (marble tile and quality fittings throughout) and the room was pleasant but smaller than some. We had 4 to the room. Whilst the 3rd and 4th beds were full size they were metal fold-away bedsteads. All beds were pretty hard but generally the room was good and the cleaning services adequate. The controllable air conditioning worked well and was very welcome (we made a/c a pre-requisite in our choice - we've experienced Majorca in August without it once........ONCE!). Decent balcony with nice view even though not overlooking the pool etc. There was some noise nuisance from a hapless keyboard player/restaurateur across the road, but this was never really a problem as we rarely had lights-out before midnight anyway. All external music stops at midnight by law.

Pool area and gardens: It's entirely true that people run around reserving the sun beds around the pool all the time and this is pretty annoying. We rarely had a decent sunbed "base" next to the pool. More to the point, the hotel serves five blocks of apartments which surround it. Consequently the pool area is busy and noisy from around 10am to 6pm. The pool is large - I'd estimate 30m long, or around the size of a larger public pool in the UK. It needs to be large to accommodate the people.  We found the water quality to be rather poor and cloudy - not enough to stop us swimming in it but it made us stop and think a few times. 

By contrast the water parks always seemed to have much nicer cleaner water in their pools.The snackbar/bar at poolside is useful for lunch ifyou can't be bothered to go out ,and the food is comparable to say, the beach restaurant over the road - i.e. basically ok but nothing great. The service is ok daytime but in the evenings, when the hotel and general public all sit out for the free entertainment, there are about two waiters in evidence trying to serve 250+ people. Crazy - you will have to get drinks from the bar yourself (frequent (but short) queues became something of a theme with this holiday).

Food and mealtimes: Much has been written on the subject. The main thing wrong with the breakfast food is the lack of fresh milk and proper fruit juice (the "juice" is fake stuff with a syrupy feel). I bought milk at the supermarket next door every day and took it in. Otherwise there is a decent choice of hot and cold food, breads, cold cuts, fruit etc including the full English. What I hated about breakfast was the ambience - it's a total zoo with plates, cups and people darting in all directions as everything is self-service - not even a pot of tea from the waiter, just queue for drinks, food etc. Breakfast can be pretty hard work for a young family.

Similar criticism can be made of the evening meals. The food is good and varied - probably better than you will get in the average restaurant in town, and you get to view, sample it and have unlimited amounts too. The veg is not up to much but I think that typical of the region. There are always two types of fish and four or five hot meat plates, many of which are excellent (try the pork loin in pepper sauce). The vegetarian dishes looked pretty dull though. Again, the buffet arrangement means no real ambience, just people all over the place and plates clanking and constant table clearing and re-setting. There is no drinking water offered in the evening and it must be bought - this can get expensive over time at 1.30 Euros or so for 50cl.

Reception staff: Excellent and very helpful. I was really pleased with the service I got, and all of it friendly.

Kids entertainment: No formal kid's club here but there are organised activities, several times a day, for both kids and adults. The kids stuff was always 30-40 minutes duration and frankly not very exciting: a game of shuffleboard or boule etc. My kids soon became disenchanted. If you think you can hand your kids over to the entertainment staff for a few hours, think again. 

Most evenings there is a mini-disco. This is for smaller kids and is the same set of tunes each time, with the entertainer doing the actions and the kiddies copying (Music man, hokey-cokey etc.) Disappointing for my 8 year-old daughter who thought (as I did) that kids disco meant that a disco area was given over to the children for early evening before the adults took it over. Nope, just 30 minutes repetitive stuff suitable for the under 7's, led by Olga the chief kid's entertainer. We found Olga pleasant, but she seemed bored and lacked the ability to really shake things up or get kids interested.   

Adult Entertainment: Starts with a quick round of bingo each night (my kids loved it) and then usually downhill after that. The hypnotist (British), and Leonard from Cool and the Gang, were both great. The Spanish dancers and contemporary dance troupe were not bad. There were several other acts, (especially a British singing duo, and a Spanish guy on electric guitar and his female accomplice on keyboards) which should be avoided at all costs. Do not let the parrot guy take a photo of your kids with his parrots: you have to pay 10 Euros immediately whether you like the result or not (we threw ours away).

Conclusion:  Despite the negatives above, and the fact that the other guests weren't particularly friendly (I do feel this is a very weak suit of us British) we knew the resort, the beach is fantastic, and the food was pretty good. Our kids thoroughly enjoyed it, my wife and I were happy enough with the overall standard, and I have to admit we got our money's worth on the package, which admittedly we got at the cheaper end of the scale after watching price movements carefully. 
A.D.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Direct Holidays) Direct Holidays - August 2004

Opinion submitted in Aug 2004 by : J Watson - North Yorks (44,38,5,3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stopped at the Pollensa Park Apartments (formally Bellamar).  Quite basic accommodation but in a great spot overlooking the beach and very clean with unlimited air con.  It was worth while paying the supplement for sea view as it was fantastic.

It was a 10 minute walk to the square with plenty of choice of restaurants and plenty going on as we strolled around. There are lots more places to eat scattered all around the town so it's worth while walking the other way - we went to the Galleon one night which is on the road near the Hotel Uyal and the food, service and view was fantastic.

The road is very busy but they have started work on a by-pass which should cut this down.  Be careful on the crossings - some stop some don't!

We also used the buses alot. 1 euro per person to go almost anywhere.  The bus stopped directly outside the apartments so it was easy.  Alcudia old town is very nice as is Cap St Vincente.

Direct Holidays were very good - no hard sell and there most nights, although now I think that you can only book these apartments via Globespan.
The only downfall was we were delayed 4 hours coming home to Leeds/Bradford, although the Manchester flight was
delayed 15!

All in all a great place, good accommodation and brlliant for families. We will be going back as many have said before us, and those that do go back year after year and I can see why.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - July 2004

Opinion submitted in Aug 2004 by : Jayne - Surrey - 72, 70, 39, 33, 10, 9, 5

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I couldn't fault this hotel, it was spacious, clean and something always going on.  If your looking for a child friendly hotel this is it.
Read previous complaints about food but I couldn't fault it, my fussy 5 year old ate plenty and as it was buffet he could pile up as much as he wanted - ice cream, melon!

Beach was lovely, a short stroll! and lots of shops in the main part of Puerto Pollensa, would defintly go again.

Only let down was the sun beds seems everyone puts there towels on them before breakfast!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - July 2004

Opinion submitted in July 2004 by : David Kay - Melton Mowbray (45, 53, 35, 33, 12)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was the second time my wife and I had stayed at this hotel (previously October 2003).  We chose it because 2 of our party had never been abroad before and we knew it was a good hotel/resort.

The flight left 20 minutes early! and was one of the smoothest flights & landings I have experienced (ideal for the 2 first timers). Unfortunatly the early departure led to a hour wait at Palma for our bags!

The hotel was as good as last time.  The food was good with a wide choice. The only exception to this was the barbeque offered as an alternative two nights a week.  Don't bother!  There is no choice, (either Salmon or Pork), the food is brought to you pre-served and somewhat limited.  To describe it as a barbeque is pushing it.  If you are considering it have a look before you book.

The resort was great for the 12 year old, pedlos, banana boats, clear, warmish water and plenty of clean sand.  A spectacular fireworks display was put on at 12.30AM of the Monday morning - a bit late but well worth seeing.

Only problem was the singing organ player from the hotel behind.  If you are not on the pool side of the hotel you will have to put up with his mediocre singing till midnight most nights.

As for Thomas Cook - we never got a welcome meeting invite (didn't bother going anyway the're only interested in selling trips).  We wanted to do the island tour which takes you on the train from Palma to Soller, then a boat trip to Calobra and then the spectacular ride over the mountain pass. We booked the trip with the First Choice rep because Thomas Cook didn't offer it.

If you get the chance take the local bus to Formentor the ride and views are spectacular.

Although we probably won't go back again having been twice, we would recommend the hotel and resort to anyone

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - JUNE 2004

Opinion submitted in Apr 2005 by : 37, 69, 65

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Beaches excellent
Accommodation: Pollensa Park Hotel excellent Family Hotel Staff Most Helpful in any way short walk to Puerto Pollensa Food Buffet Style Very Good
Good entertainment for adults and children day and night time Rooms were kept spotless clean every day Reception Staff are helpful and most cortiose
Comment Pollensa Park is an Excellent hotel we have been customers there since 1991 till date and intend going back again next June 2006

From

Maureen, Tony & Stephen Watterson

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook  June 2004

Opinion submitted in July 2004 by : Bruce Wyatt - Barnsley   80

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a wonderful two weeks at Pollensa Park, although we had some rain for the first time ever in Pollensa it did not spoil the holiday. This Hotel is well worth the three stars, in fact over the years it has improved, the refurbishment of the top floors has made it worth more.

The care and attention of the staff in the restaraunt makes meal times a real pleasure, with plenty of food to suit all tastes. Elsewhere in the garden and round the pool there are more beds than people.

Another revelation is, in the evening more we found that more residents stayed in the Hotel than we have ever found before, which means at last the owners have learned that bar prices have to compete to those outside. Also the exchange rate in the Hotel was exactly what it said with no added cost, which is another first.

The Resort is improving all the time and after many visits over a number of years I find it still retains a great deal of what I found here eighteen years ago.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - June 2004

Opinion submitted in June 2004 by : Maurice Heneghan - Preston (65,45,40,4,1)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Puerto Pollensa is an excellent unspoilt resort. Very suitable for young families.

The Pollensa Park is a very large hotel of over 300 rooms. Good service, clean rooms, large pool and one small children's pool. Food was good  but as its buffet service and there's a lot of guests it did get a bit chaotic at times.

The televisions in the main public lounge and also poolside bar are a bit small. It made watching Euro 2004 more difficult than it should have been. Good atmosphere though.

Evening entertainment for children was good and was hosted by the lively 'Olga'

Unlike previous reports we had no problems getting hold of sunbeds by the pool.

The Hotel is a pleasant 15/20 minute walk from the town centre or you could cover most of the way by a regular bus.

We spent most of our time on the excellent beaches or by the pool. Take care with plastic dinghies and young children. We had one empty boat blown way out to sea by a strong breeze.

Recommend the far side of the resort for the so called 'Pine Walk'. We took a taxi there from our hotel to the Hotel Illa D'Or (4 EUR) and started the walk from there hugging close to the beach, pine trees, upmarket hotels and villas before entering again the main part of the resort.

For one wet day which we had we kept our young children occupied at 'Fantasy World' (like a Wacky warehouse) situated near the Post Office. Well run by an English family.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - May 2004

Opinion submitted in May 2004 by : Jean & Tony - Sittingbourne (52 and 54)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

The Pollensa Park is quite good except that we had a room at the side and the noise at night from some apartments, bars and restaurants was horrendous.  Sometimes there was three different singers!!
The rooms were OK, breakfast was pretty good but the evening meal was not very exciting.  The hot food was lukewarm and there coud have been more choice of cheeses and cold meats.

We loved Majorca we went to loads of places - Palma is fantastic so is Valledemosa, Puerto Soller, Cala Millor and Portal Nous.  We went to Marineland and we were disappointed (Zoomarine in Portugal was far superior) there was not much to see.  The best bit was the dolphin and sealion show.  Next to marineland is a fantastic Marina at Portal Nous - it is well worth a visit.

The roads to Puerto Soller and the lighthouse at Formentor are scary but worth the fright!!
We found the people to be really friendly and will definately go back to Majorca in a few years but stay at Cala Millor next time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - May 2004

Opinion submitted in May 2004 by : Richard - Southampton(32,34,6,54,55,57,58)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Naturally concerned whether or not I had booked a decent hotel for the family, I need not have worried one iota. We arrived at 22.30 and were surprised to find a snack awaiting in the restaurant, which had stayed open especially late for us.

The hotel food is second to none and the entertainment was good, except for one night of out 2 weeks, avoid "Hobo" a keyboard cum singer who can do neither.

The resort and hotel are ideal for families, with no clubs or youths to be wary of.
The Jolly Sailor pub across the road does a happy hour(2 drinks for 1) between 16.00 and 19.00. I can't speak for the local restaurants as there was no requirement to visit them with such a wide and varied menu every evening in the hotel. It is wise to eat at 18.15 (opening time) as on occassion the queue was quite long to eat around 19.00.

I would totally recommend the resort and inparticular this hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice oct 2003

Opinion submitted in Dec 2003 by : E Clark (20,20)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our first holiday to Majorca and it certainly wont be the last! We never realised just how much majorca had to offer!

We arrived at the hotel to be met by friendly 'English speaking' staff who made us feel very welcome with a very smooth check in. we had requested a room on a high floor with a balcony and view and we not disappointed! The room was clean, nicely decorated with a spacious balcony and the view over looking the swimming pool and the stunning scenery of Majorca! Amazing!

However, I would like to point out that the top 3 floors had been refurbished and we were lucky to have a nice room. So I would highly recommend that you request a high floor(if you don't mind heights!) floors 6-8, to get a nicer room and also request a view because what the brochures dont show you is the other side of the hotel where the rooms over look a side road with about 5 or 6 shops and high trees grown up. The other thing to mention is the generators from the kitchins are situated at the back of the hotel and it can become very noisy so don't assume you will get a nice view as the brochure suggests.

The hotel is child friendly and has many facilites to enjoy, including a pool table, games room, cycle hire and a large swimming pool with a paddling pool as well, but we didn't get the oppprtunity to use it because the water was very cold in October and the pool wasn't heated which was a little disappointing. However, the weather was hot and sunny so we enjoyed sitting by the pool instead.

Our first meal was disappointing. A buffet style restaurant seemed a good idea at the time but it reminded me of a canteen. It was very crowded and lots of people running about! If you enjoy good food and spending time having a meal like us then unfortunately this won't suit you. We had 3 courses in half an hour! We decided to eat out after our experience and we enjoyed all the places we chose! There are many lovely restauarnts in puerto pollensa especially a nice chinese we found so you will never be hungary! Speaking to other residents, they also had similar views on the restaurant and ate out also.

The cycle hire provided by the hotel at 4 euros for half a day and 5 euros for a full day was very useful. We took advantage of this on more than one occasion. As the central part of Puerto Pollensa is a 15-20 minute walk, it was nice to cycle into town for a change! Otherwise a taxi organised by reception will take you for the same money.

As we went towards the end of the season I thought that the hotel entertainment would be minimal. However we were pleasantly surprised! I really enjoy cabarets and shows and for me it was one of the highlights of the holiday! Okay so it's cheesy but everyone enjoyed themselves. There was a tribute to Stevie Wonder and The Drifters and the guys were just fantastic! They had us dancing and singing and thoroughly entertained! Well done Pollensa Park!

The hotel is in a good location in the prettiest part of Majorca we were told!
And they were right!
We are both 20 years old and were looking for a quiet relaxing holiday and we found it here! If you're looking for a clubbing holiday then this really isn't the place for you, not a club in sight! But there are plenty of bars and restaurants to socialise in. There is a fabulous irish bar that is far from quiet, which has live music every night. But we preferred the hotel entertainment ourselves!

Because the hotel was child friendly, in the evenings the hotel did become invaded by lots of children! We escaped by eating out and by the time we came back for the entertainment most of them had gone to bed.
If you don't like children then i would avoid going in the school holidays! But that would't stop us returning to pollensa park for another holiday!

We loved it!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - Oct 2003

Opinion submitted in Nov 2003 by : Robert Fiona (48, 45)

Resort Rating: Excellent

Accommodation Rating: Poor

My/Our Holiday Opinion: 

The Pollensa Park Hotel is well situated on the South Beach of Puerto Pollensa about 1 Km from the town centre and most of the rooms on the higher floors have a sea view. The Hotel is set back about 200 metres from the beach across the road which runs from Puerto Pollensa to Alcudia.

The lane from the main road to the hotel entrance has a few bars/ restaurants and Spar mini-markets and the noise from these can be quite loud until around midnight if you are on the Puerto Pollensa side of the hotel.

The hotel is well kept and the rooms are rigorously cleaned each day. However, you should note that whereas the Towels are changed each day, the linen is only changed weekly and the two small bars of soap are not replaced during your stay. No other toiletries are provided and there is no hairdryer or kettle in the rooms. Also, there is no TV or radio in the rooms. 

You may have read that some of the rooms have been refurbished. These appear to be the top three floors of the main wing that runs perpendicular to the beach. Although scrupulously clean the rooms and corridors are a little "tired" looking and the soundproofing is not good.

The Restaurant is a buffet style servery with NO OPTION to order anything else. With difficulty, they will provide a special diet option but it may not be edible. 

The food is plentiful but mediocre. The fried and scrambled eggs and grilled tomatoes at breakfast are good and the "Walls" sausages are just that. The bacon will not tempt you! The Fruit juices are Squash and it isn't because they don't know the real thing becaude you can buy it in the Lounge for e2.75 a glass. Dinner is similarly plentiful and varied but of even more mediocre quality. Note also that all meals are accompanied by the constant clatter of trolleys and scraping of plates beside you. I'll leave you the surprise of the plastic bin placed on your breakfast table!

I realise that my description of the Restaurant will offend some because most of the guests were very happy with it. I was expecting a Hotel with all the services and attributes that that label conjures up. Try asking for two 4 minute boiled eggs at breakfast!

The Public areas of the hotel provide a variety of Disco, Bingo, Quiz, Live (karaoke) music, and the occasional "Star" act. In addition, there is the "ITV" lounge and the Library complete with Sports TV.

We had an enjoyable holiday in Puerto Pollensa once we abandoned the Hotel Restaurant. There are some really excellent restaurants in the vicinity and Bona Cepa opposite the car park in Puerto Pollensa and S'Olivera at the marina at Alcudia are superb examples. 

We also hired a car for the fortnight and managed to clock up 850 Km during our stay. There are a myriad of delightful drives to scenic spots and beautiful rocky coves around the coast. Just find a coastal road on the map and follow it.... you will be very pleasantly surprised.      

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook -  Oct 2003

Opinion submitted in Nov 2003 by : Mr. & Mrs Williams 52,56

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Pollensa Park is a big hotel, but still retains a certain charm.

We went in October and unfortunately the weather wasn't too good, but we enjoyed ourselves nevertheless.We hired a car and were out most days.

The Hotel itself is VERY clean with maid service every day.Bedroooms are fine and of an adequate size.
The food in the restaurant is plentiful with a good variety, and we certainly had no complaints.
However, I feel that there is a great need for a games room.In the hotel itself, there was only 1 pool table, and this was placed in a totally unsuitable position.Having said that, this is an excellent Hotel,with some form of entertainment every night,and I wouldn't hesitate to spend time here again.

Puerto Pollensa is very pretty with lovely views and makes a good base from which to explore.Plenty of shops and restaurants....all in all charming.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice Oct 2003

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Thoroughly recommend this hotel and resort. 
Hotel was very clean, your rooms were cleaned every day, thoroughly.
Food you just couldn't fault, different menu for every night of our two week holiday.  Staff very friendly and helpful
The resort was suitable for family and older couples.  Not suitable for youngsters who are looking for a lively holiday.
The resort had just the right number of restaurent and bars.
I will deffinately be making another trip there.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Eclipse Sept. 2003

Opinion submitted in Nov 2003 by : Terry & Beryl Yorkshire,  pushing 70

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The first 3 star hotel we've stayed in which lived up to its rating.   Hotel good, food good, staff helpful, excellent amenities in the hotel.

But outside --  Its well out of the town centre on a scruffy side road which is a cut through for lorries, buses, motorbikes to avoid the crowded town streets.  

Dodgy to walk down to the beach to avoid the cars and doggydo.  A nearby bar blasts out music to the early hours, few in it but hoping to attract the crowd from the nearby beachfront.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Palmair - September 2003

Opinion submitted in Sept 2003 by : Michael Jones - Chichester (62,63)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Hotel and resort were good but do not accept room 232 or 210.  These two room open directly onto the main staircase from the reception area.  When there is evening entertainment in the lounge area diercetly off the reception area (most evenings)the noise from the band is very loud and will prevent sleep.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - August 2003

Opinion submitted in Sept 2003 by : Laura Smith - Scotland (26)

Resort Rating: Average

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Terrible hotel - the worst place I have ever stayed.  The food was awful, the dining room was packed and cramped, mealtimes were too early (totally aimed at families) and there far too many kids!

The pool was terrible, we had to get up before 9 every day to reserve a sunbed, and if we did go into the pool there was no room to move for lilo's and other inflatable items!

Oh and room was minute and full of ants. Avoid at all costs!

The hotel is completely unsuitable for couples under 30.  The resort is also quite boring, too many restuarants, not enough bars!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (JMC Discounts) JMC August 2003

Opinion submitted in Sept 2003 by : Linda& Stephen (45-51)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Disapointed with the room on the 7th floor, no fridge or T.V would expect more from a 3* hotel.  The view however was stunning (ask for a pool view)lovely to watch the boats sail by! Also the air con was powerful. The communal bar areas need better air conditioning as it was very hot and stuffy. We didnt have much contact with the rep only asked her one question and she appeared a little 'offhand', but hey it was hot! Lots of children in this hotel, but then this was school hols, would be better out of season for child free couples.  

The food was plentiful but as commented in another report very bland. We ate out in the town, lots of choice and nice to sit in one of the eateries off the market square. We ate a sunday lunch in the Jolly Sailor Pub opposite the hotel, not bad.  Also they do a 'happy hour' fron 4p.m 'til 7p.m buy one get one free on local drinks (including brandy)
We were not able to pay to keep our room on for longer but were given a courtesy room for a shower(1/2 hr but NO towels)

The beach is very clean and for 9 euros per day you can hire a shade and 2 sunbeds, we did this to escape the noise of the pool area. Sea was warm and 'looked' clean, lots of shoals of fish.  Banana boats, doughnuts, windsurfing ets.  A great holiday for families with children less appealing for couples.  Would stay at this resort again but not this hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - August 2003

Opinion submitted in Sept 2003 by : Rose Mary Law, Glasgow (33, 30)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Pollensa Park Hotel was a late booking for my hudband and I. No complaints about the food or the accomodation, room was clean and sea views wonderful. The holiday was not sold to us a family hotel, it was sold as more for couples or families with older children, this was not the case. The hotel was bursting with kids. 

There is a problem with guests reserving loungers and the staff appear to be trying to rectify this by placing a note in each room advising guests not to leave out towels, however a couple of mornings of staff removing towels left before 8 in the morning could resolve this. The entertainment was very cheesy and very much Butlins like but they did try hard and most of the entertainers did amuse the kids. Puerto Pollensa is the most wonderful resort we have been to the beach and promenade were great. We will go back to the Pollensa Park but not during the kids school holidays.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - August 2003

Opinion submitted in Sept 2003 by : Hockley - Reading (45, 13, 10)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Accommodation very comfortable - air conditioning a real bonus as it was, we were told, "hottest summer for 130 years"!!  There was always plenty to eat and a wide variety, not always exciting, but none of us went hungry.  Also, we seemed to manage to avoid queueing in the restaurant which we saw could be a problem if you went to breakfast/dinner later.  Everywhere around the hotel was very clean and it was nice to see the lifeguard on duty at the pool, even though he did look a bit bored.

The beach was only a short walk away - very clean also and the sea lovely for swimming/snorkelling.  A 10 min walk along the front to the marina/centre of town and there were all the shops/restaurants anyone could wish for.  The atmosphere was lovely in the evening, buzzing and plenty of places to have a drink and people watch.  We ate out a couple of times as the hotel food was a bit repetitive and particularly enjoyed Tolos (on the main road)and Na Ruixa (the other end of town).

Went on a couple of trips - Marineland and IncaMarket/Palma - both were fun but the intense heat made it a little uncomfortable. 

All in all a super holiday - hotel and resort both very good and wouldn't hesitate to return.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - jmc  aug 2003

Opinion submitted in Aug 2003 by : zoe brown - norfolk  (30, 7, 5 )

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

arrived with no transfer delays to a marvellous hotel with a grand staircase in the centre of reception. Beautiful furniture and authentic paintings adorned the walls throughout the hotel.

Food plentiful but very bland and repetative, not very inspiring for children, restaurant a bit too busy at times.
Kids club lacking interest during the day but the mini disco was loved to bits by all the children, and they sell a cd of all the songs for a few euros so you have the kids singing non stop when you get home too! Olga was the main kids entertainer and she was so kind and friendly that all the children loved her to bits.

A varied mix of staff, some could not be happier or friendlier, some os moody and miserable as sin. Some poolside waiters were even shouting at children and adults to get out as they were making the floor wet! HELLO ? its a poolside bar !! that made no sense.

Began to wonder if some English families were turning into Germans as they seemed to put towels out onto the poolside loungers really early, definately not fair on all the others, especially those with children who couldnt rush (and being on holiday why should you have to rush)
All in all an excellent hotel with just a few minor gripes, a good 3 star hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook August 2003

Opinion submitted in Aug 2003 by : Andy Tigwell (40,38,11,9)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Arrived on a Saturday and smooth check in with a very helpful reception fron the staff .
Had a family room overlooking the bay, 4 single beds did make it a little crampt , but the room was cleanand tidy.
We asked for a top floor room as they had been refurbished and ended up on level 8, the only drawback was the small street leading towards the beach, it was VERY noisy at night because of a karaoke bar, this made it difficult to sleep before midnight.

The hotel has 250-300 rooms and I found it very busy at meal times, meals are taken from 6.15pm , if you are after 7.00 you will have to wait a while.Also the waiters removed your plates as soon as you were finished and we always thought we were being hurried along.
Saying this the choice of food was fine , well cooked, and plentiful, there was a limited choice of sweets.
You had to purchase drinks from the waiter, and even pay for water during the meal which we thought was a little stingy.

The hotel offered some great entertainment in the evenings by the pool which was enjoyed be everyone, the prices of drinks are on par to England now the Euro has taken effect.

The hotel is in an excellent location ( apart fron the karaoke bar) 2 mins from the brilliant beach.While we were there the temp reached 35-40 degrees so even a stroll along the Pine Walk had to be taken steadily.Pollensa is a fantastic place for a family holiday,and most of the trips that the reps were offering could be done on your own because of the good bus service.
I would go back to Pollensa again but not to the hotel because of the number of people there and the noise at night.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice  July 2003

Opinion submitted in July 2003 by : Jim, Scotland (42,34,11)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

We had a night flight and allocation on arrival and were pleased with the Hotel that the tour company gave us. We arrived @ the hotel around 6.30 AM and was told by the First Choice rep (who was totaly useless when pressed for an answer to any question) that our welcome meeting was @ 10.30 AM. After travelling through the night the first thing we wanted to do was to have some sleep so we missed the meeting.

The Meals were all right but a bit repetitive during our stay the staff in the dining room were pleasent and were quick off the mark clearing the tables.

Try and avoid buying a can of Iron Brew our son paid 2.35 euros for one at the hotel bar!!! Expensive juice or what!!!
The pool was a bit of a nightmare as whenever we tried to get a sunbed there were towels on everyone every day and some beds remained that way all day,ants seemed to be all around the pool area and became a bit of a pest at times.

We went to the beach most days (400yds away, clear sea and clean)and paid 9 euros for a double & canopy.

The entertainment at night was a bit hit and miss.

As we flew out on the sunday AM we assumed that we would have our room untill the following sunday as our pick-up was not intill the early hours of the morning for a 5:30AM flight. Not to be, we were told to leave out room for 12 on the Saturday an had to wait around for 16hrs untill our bus came for the pick up. So beware of Sunday am flight. We tried to speak to the Rep but all she muttered was "thats the way the world works". We did get the use of a room to shower for half an hour later on in the day.

We have stayed before in the Resort und were not dissapointed with the choice of places to eat (some with the same staff as previous years).

Overall a good hotel to make your base and a lovely area of Mallorca to discover.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - June 2003

Opinion submitted in July 2003 by : Margaret Cox - June Groves     59

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Having read the excellent comments on this page about Pollensa Park Hotel I am now wondering if this is the same hotel we stayed in last week.  It is a very  impressive hotel, clean with very good views from our room, Overall  fairly good  facilities, unfortunately the food was appalling! breakfast, no fresh juice only squash- same English type breakfast everyday. Evening meals - no fresh vegetables mainly frozen, packet mashed potato - as a pudding lover tinned fruit and icecream every single night of our stay was too much. No tea or coffee after our evening meal, water or wine was offered at a fairly reasonable price. Was this just a bad food week. We were told 2yrs ago the food was excellent. Found the staff miserable and the less said about the reps the better. My tip go self catering there are some very good cafe's and restaurants in what was a lovely resort

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Frist Choice  June 2003

Opinion submitted in June 2003 by : Roger Newman  London

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from our second stay in this resort and Hotel. Both are excellent. My only complaint is that the Tour Operators are now co-operating with the "Time Share" touts. We wnet along to a presentation by GVC, this was supposedly a new way of having a holiday they denied that it was time share. But it was under another guise. We where brain washed fir severalhours before they came clean with the cost. We where then told that we had to say yes or no right away. So the answer was no, I took there voucher for 30 euros which you can use to pay for excursions. Pleasedont be fooledby them they are after your money, if you are interested in time share buy a resale in the UK. Its far cheaper £1000 to £5000 depending on what you want. GVC wanted £9949 for 50 points that whould only get you one week in peak season. We did not let this spoil the holiday the weather that morning was overcast so we got payed for listening, if you do the same dont buy but take the money perhaps they will getthe message.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: L Goodsir Thomas Cook May 2003

Opinion submitted in July 2003 by : 51, 52.

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Having stayed in Puerto Pollenca many times before, my husband and I were looking forward to a lovely holiday. It was a last minute break so I suppose you get what you pay for. We had called into the Pollenca Park Hotel for a drink on many occasions and found it to be a nice hotel but found it quite different when one was staying there. 

The food in the restaurant was very bland, plentiful but with no taste. The dining room was open on an evening from 6-15 to 10pm but if you werent in there within half an hour you were queing which i found was very irratating.  The children were allowed to go the counters themselves and were touching the food.  In my opinion there should be 2 sittings for dinner, because the dining room could not accomodate the influx of people in the hotel.  Children were allowed to run arround most of the night, while most of their parents let them. The reps in the hotel didnt have much knowledge of the area having only been there for 4 weeks.  

Puerto Pollenca is a wonderful place, very clean and beautifull. The market on a wednesday is a lovely place to have a brouse and spend some Euros. The restaurants are also wonderfull, Neptunos tapas bar serves the best Cortado in all of Mallorca. Having stayed in Pollenca last year at the Ill a Dor Hotel on Pine Walk I know which one I will be going back to.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: Eclipse - April 2003

Opinion submitted in Apr 2003 by : Roy Johnson Preston (68,65)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was our second visit to Puerto Pollensa and the Pollensa Park Hotel. The last time being 9 years ago.

The hotel is still very good with spacious lounges,good dining room and plenty of activities even for oldies like us. The staff in all areas of the hotel are very friendly and helpful. With regards to food, we thought that breakfast would have been better by reducing the choice of English breakfast dishes and increasing the types of cold cheese and ham. The food at dinner was excellent,wide choice of hot dishes, all meat dishes beautifully cooked.

The resort is in a lovely setting and there is a reasonable bus service to other towns and resorts. There are many other trips possible if a car is hired, I do not like driving abroad. There is a good beach about 300 metres from hotel.

The weather could have been better, mainly sunny but quite often a cool breeze

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: palmair-march 2003

Opinion submitted in Mar 2003 by : n.heppenstall-bournemouth[57,54]

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our first time on the island so we did not know what to expect,the hotel was first class,the food was excellent with a different menu every night but there was always salad available,there was a large choice at breakfast including the full english the only thing missing was fried bread.The staff were always friendly and helpful and did not expect tips all the time unlike some other countries.The town itself was very nice although being off season there were quite a few places still not open,plenty of open air cafes and bars to sit and watch the world go by,we found one called "piscalinos"which we especially liked ,they also do a very good chinese meal as well as local and spanish style food.You can hire bikes from the hotel at 5euros a day or a bit cheaper in the town and ther are several good rides that you can do without going up to many hills the back road to pollensa is an especially easy ride.Walking is well catered for in the area and the path to cala san vincente and the bouquer valley are two we enjoyed.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: 1994, 1996, 1998, 2000, 2002, 2003

Opinion submitted in June 2004 by : Natalie- South London

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I have no idea how anyone could find anything to complain about when visiting at this hotel. I first came to the hotel at 8 years old, and loved it. The childrens clubs are busy all day and they are flexible enough for families to plan the holidays without having to stay in constantly. 

This is wonderful, because as fantastic as the hotel is, the area is even better boasting stunning beaches, gorgeous restaurants, and many interesting places to visit nearby. Since that holiday I have visited regularly, and am going again, for my 6th visit next Month. There are many people from Britain who also go, and have been many times connoting the success and popularity of the place. 

As I got older, I loved the hotel just as much as I did as a child, but realised that although the area seems like a quiet family place, late at night there are certain clubs and bars that really appeal to teenagers, where the locals go to too, and here you can really enjoy yourself as a teenager while you experience the real spainsh culture too. However these places although in walking distance, are far away enough to keep the hotel quiet and relaxing, and you would never guess how good the night life is around. Decor is beautiful, especially since the whole place was refurbished in 2003, and rooms are always sparkly clean. 

Food is always delicious, and althoug it is in a buffet style, this only means that the selection is greater, and there is always something for everyone, whether thats traditional spanish dishes, fresh salads, fruit and vegentables, chips and other food for children, then soups, and roasts always piping hot. The breakfasts and deserts are just as tasty, and the queue for the restaurant really is just 5 minutes long at all times. 

You are right next to the beach here, and many coaches and buses are also right next to the resort, offering cheap visits to extraordinary places. The hotel has the most amazing staff, and I have always felt extremelt welcome, and they will always class you as one of their 'amigos'!The entertainers are lively, funny and always friendly, and in the evenings always organise good music and shows for people of all ages. The waiters are alsoaccomodating, cheerful and chatty (although since my boyfriend is one of the waiters I may be slightly biased!)

I am now 19 and still visiting the hotel every summer, and cannot say enough about it, you could njot wish to go to a better place...I garantee a trip to Pollensa Park will be your best holiday yet...visit and find out for yourself!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - 2003

Opinion submitted in July 2003 by : Ken Reeves Burbage Birders Hinckley Leicestershire

Resort Rating: No rating

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I am a bird group leader and this is my fifth trip to pollensa. The Pollensa Park is the best hotel in the resort,. nothing is too much trouble for them. This year 2003 one of my party was ill, now this is the time when you need them to rally round ,and they certainly did ,organising help , being on call and showing concern to us .This makes the holiday as well as the complete refirbishment 0f the hotel,super food and is'nt it nice to see the same staff time and time again? I am back next May with more birdwatchers Well done Pollensa Park keep up the good work!!
Ken Reeves Burbage Birders Leicestershire

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollensa Park  - Puerto Pollensa

Operator and Date: (First Choice Discounts) First Choice - Date Not Specified

Opinion submitted in June 2003 by : Mr & Mrs Robson (30,31)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

As this was our first visit to the resort of Puerto Pollensa we didn't really know what to expect.  After spending 2 weeks at this hotel I have come back feeling totally refreshed.

The hotel accomadation was excellent.  Staff were friendly and polite.  The food was good with plenty of choice, although I am sure you can do more things with a potato.  It was either boiled or chips.  Overall though the food was very nice and we had nothing to complain about. 

The entertainment in the hotel on a night time was varied and had something for everyone.  Even though we did not have any children with us the mini club facilities they had for the children was fantastic.  Activties were planned for both adults and children for during the day.  The hotel has a brillant swimming pool and lots of beds around the pool area.  The only fault we did find is that the hotel is part of a chain of hotels in the area, so other residents can use the pool, which made it quite busy at times.  I think in the high season this would be a big problem.

The hotel was also very clean and we had a beautiful room on the 5th floor (I believe the top floors have recently been done out) we had been given a corner room which meant the balacony was huge.

Overall we both thoroughly enjoyed our stay at this hotel, the resort it self is fairly quiet and is not really the place to go if you like going on a good drinking session, but Alcudia is only just a short ride away so at least you have the choice.

The beaches were great, but did cost a bit for sunbeds and parasols, so if going to the beach a few times it can work out expensive.  (go later in the day and you don't seem to get charged).

This is one of the few places I would go back to stay for a holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollentia - Puerto Pollensa

Operator and Date: thomson small and friendly -june 2007

Opinion submitted in June 2007 by : alistair jeanette over 65   west scotland

Resort Rating: Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

firstly the bus driver couldnt find puerto pollensa then the hotel, no rep turned up so we had no welcome meet or info on trips or emergency service no/s.the hotel 2 doors up the pool had 25 beds all taken early so that was out the question,so onto the beech nice but at 10 euro a day it mounted upto over 100 euro for 2 week, no balcony and room smallish  if we had taken a balcony and price of sun loungers on the beech the total costs would have over £900 for this was just rediculous but then the rep was hardly seen and if you made apoint to her you got an argument,

as we got caught in the glasgow airport incident we were not told officialy what was going on and the rumours were flying about,no info till 8 pm,then we were shipped to a nice hotel for 24 hr with food laid on 8pm sunday we were bussed out to the airport for 11.45 flight at 11.30 still no rep announcement that flight was now 2 am,at mid night rep turned up but again got arguments as if it was our fault now flight 3.00 am which was correct after 7 hours at the airport we were off thomsons performance was poor as the info for take off was on line at 3.00pm on the  previous day,all we wanted was the truth .a poor finnish to a holiday that was under average accomodation for the price ,advice dont do it.i wont be back there again no way. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollentia - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - Sept. 2006

Opinion submitted in October 2006 by : Derek Nattress , Durham, (74, 71)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Hotel location and facilities excellent, staff friendly and food good.
Beautiful beach across the road, bus stops to almost everywhere within 100 yards.
Entertainment some evenings, more and use of pool at neighbouring Hotel Uyal.
Pleasant stroll into main resort of 1 km.
Only down note was small bedroom with no balcony, and the bathroom was a masterpiece of design, cramming a bath, toilet and washbasin into such a small space whilst still leaving room for its use must have been really difficult!
Despite this, many guests return every year, forming an almost club like atmosphere of re-unions.
Enjoyed the holiday, but probably wont be back.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollentia - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson Small & Friendly Oct 2005

Opinion submitted in Nov 2005 by : Alan & Yvonne Paterson - East Lothian (56,47

Resort Rating: Excellent

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Resort was excellent, lots of really good restaurants to choose from and people were really friendly. However hotel left a lot to be desired. Because of being a 3Star rating went with the approach that it would be basic, however the bedrooms were very small,dark and dingy.  Furnishings were horrendous, really old fashioned, cracked floor tiles,twin beds which had been converted from bunk beds. Paid extra for a room with balcony - if the two of us were on the balcony you could not pass each other, that gives you an idea of the size.  Bathroom had been upgraded in recent years so was average but no hairdryer. Also no TV in rooms. We were half board for the 2 weeks but only had dinner on about 5 occasions.  

The bar had no atmosphere whatsoever.  There was a smell of dampness throughout whole of the hotel and this was on arrival, so unsure what type of problems were incurred when on the first week we had rain and they were pumping hundreds of gallons of water out from the back of the hotel for about 3 days! This hotel was popular with older people and I would not recommend it if you are under 70.  

I would go back to Puerto Pollensa but not to this hotel.    

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollentia - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompson - May/June 2005

Opinion submitted in June 2005 by : Martin & Christine Page - Guildford  (61, 57)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Judging from the amount of obviously satisfied people who return year after year to this hotel, I am surprised there is only one other review on this site.
We have just returned from our first visit to Mallorca - but we will definitely return.

The hotel itself is rather "old worldy" with balconied public verandas where you can sit in comfortable cane chairs reading the papers and sipping gin and tonics (or coffee/tea) etc. There is also a patio, with tables, chairs and sun shades where you can have drinks, lunch or in the evenings, sometimes entertainment. The food provided, although buffet style, was excellent with plenty of variety (Four main courses each night + various starters, sweets and fruit) with breakfast also changing daily. All the staff are friendly and very helpful. Alex, the head waiter greets you like a long lost friend and the waitresses are always smiling and helpful. The ladies that do the cleaning greet you with a cheerful "Ola" and will go out of their way to assist if they can.

Immediately across the road to the front of the hotel is a marvellous safe beach that gently slopes to the sea. This is bordered by a pleasant promenade leading into Puerto Pollenca itself - about a kilometres walk away. A lovely stroll after

There are a couple of down sides though - No Air-conditioning, Busy Main road out side (Although a new by-pass is now under construction which should ease the situation) and the rooms to the rear do not have a balcony. As people return year after year, and tend to re-book as they depart, the rooms to the front with a veranda and overlooking the sea, go quickly.

The resort of Puerto Pollenca is itself very nice. Fairly quiet and laid back - more suited to the older generation, although there were plenty of young families but not many singles. The evening is usually spent in a café or restaurant or sitting at a bar in the main square which is excellent, but I suppose it could become boring if you are young. Restaurants and Tapas bars are in abundance and are on the whole very good.
Mallorca itself - brilliant. If you get a chance ride the old train from Palma, through the orange/lemon groves into the mountains ending in Stoller - Breathtaking - then ride the ancient (1911 I believe) tram to Port de Stoller.

We went with Thompson "Small and Friendly" and that is exactly what we got. The brochure description was surprisingly accurate and we pre-booked our seats (So no hassle at the check-in either going or coming home) We were transferred both ways via a luxurious mini-coach (Only three couples inc. us) and arrived at the resort within the hour.

All in all a good, reasonably cheap but pleasant holiday.

We would recomend looking at the site puertopollensa  com if you want more information about the area - foods, bars, car hire etc. It is an excellent place to find out about Peurto Pollencia

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Pollentia - Puerto Pollensa

Operator and Date: August 2003

Opinion submitted in Sept 2003 by : Sadie, Gary and India - Plymouth (34,28 and 11 months)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our first holiday with a baby and I had actually looked at this website to see where was a good place to take a toddler on holiday and I can put my hand on my heart and say what a fantastic place and so child friendly.  The hotel was great, we went half board and never had a bad meal and a good selection of food at breakfast and in the evening.  The staff were friendly (heating up bottles and baby food on request). 

My one gripe about the hotel was it could really have done with air conditioning, we hired a fan but it was so hot in the evenings it did become unbearable.  The hotel had its own sun beds and parasols and free use of the swimming pool next door in the Hotel Uyal.  Beaches were gorgeous and sea was calm. There is a real cafe bar culture in Puerto Pollensa so if you  want lots of brit pubs this is not the place to go.We particurlarly liked R Bar, very chilled and relaxing, great cocktails!  I would recommend the resort and hotel to anyone with small children and I would definately go back there...very soon.  

Small and friendly from Thompson and it did what it said on the tin. Our Rep Matt was very helpful when we did have a problem and he was very good at recommending places to go and cheap places for nappies and baby food which was schleker, nappies are very expensive in Majorca look at spending over £10 for a pack so my advice would be buy before you go and the same with baby food as it is very expensive and you don't have much of a selection, that was one of the few downsides to a brilliant holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Pollentia Village Resort - Puerto Pollensa

Operator and Date: (Thomas Cook Direct) Thomas Cook - May 2006

Opinion submitted in May 2006 by : J Jarvis - Leeds (33, 20, 1)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

The quality of the acomodation at the Pollentia Village resort was very good. We upgraded to a suite which was very spacious but standard village rooms looked quite nice too. The 'Maris' rooms however looked very small.

The hotel was listed as being in Puerto Pollensa. It isn't. Its a 45min walk to Puerto Pollensa or a 15min bus ride. If anything, it is quicker to walk to Alcudia!
To be honest, if you want to venture out of the hotel you will need to consider using the local buses. Not an ideal situation with a 1 year old. Also, the brochure described the beach as being 50 metres away - was is 50 meters away is a very small man-made beach across a busy main road. You have to head into either Puerto Pollensa or Alcudia for a decent beach.

However, what really let the hotel down was the quality of the food. We were very disappointed about the quality and the lack of variety (about 4 varieties of fish, veal, pasta at every meal - very little chicken offered or imagination in the types of salad or desserts). The straw that broke the camels back was the food on offer at the 'Gala' dinner on our last evening - Rabbit, octopus and goat! Now, I have eaten all of these in the past but I wouldn't think that were suitable as the sole offerings (other than pasta and chips) in a family-focussed hotel.

All in all this is an good hotel and if you are into cycling it is definately the place for you. Just don't expect too much of the food and you won't be disapointed.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: Portland June 2007

Opinion submitted in July 2007 by : Moyes 48, 48, 11

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Puerto Pollensa has a lovely village feel to it. Set on a bay with Marina, loads lovely side streets to explore. No lager louts here. Plenty of restaurants and bars to choose from, our favs being Bony's in square, Jose is a born entertainer. To eat Neptunes anything from tapas, to fish, steak, burgers.
A stroll along pine walk, people watching.
Classy resort.

Now onto Puerto Azul, Great location 5 min walk to beach. Lovely reception area, with a bar off which was never used, this I could not understand. Dining; Food was very british, good standard, not a huge choice to choose from, salad bar, show cooking which consisted of a roast. fish, veg, chips. Then another 3 choices for main course from Buffet.Dessert was either fruit, gateux, ice cream, rice, jelly. sometimes profiteroles.

What let this place down was the rooms themselves, badly needing a bit tlc. chipped tiles, covers missing on wall lights, no utensils in kitchenette, not a spoon !!!!  a fridge that had seen better days, and you had to pay for the use of it. Nonesense nowadays. Place was clean but very basic. Most looked onto pool which is noisey. We were lucky looked onto entrance.
How this rates such high marks on Thomsons reveiws I will never know.No negative reviews at all, wonder if they will print mine!!!!

Entertainment was not our style, but thats a personal thing, reps did work hard give them that.
Pool was very busy, we went to beach, as im not into reserving sunbeds at 7 in morning. o.k. for a base, and for young kids.
Even our 11 year old preferred sis pins.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: Thomson - June 2007

Opinion submitted in June 2007 by : Claire - Manchester (38, 35, 9 3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We had a lovely 11 night stay at Puerto Azul.

Lots of entertainment for the kids, so much that they didn't want to leave the hotel!

We did manage to get them out to the square though and what a lovely place to chill and have a drink, plus the little stalls which you can walk round selling lovely jewellery etc.,

Hotel was clean and staff were friendly, rooms spacious, but if you do want to use the cooker etc., then take your own cutlery.

The food was excellent, could not fault it at all.

Its not your typical hectic Majorcan / British resort, its really busy, but not loud, lots of British and lots of Spanish, we really enjoyed it.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: Thomson - 2007

Opinion submitted in August 2007 by : 34, 38, 3, 6

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

The hotel was very clean, staff really friendly and helpfull, and the Thomson reps excellent.

We usually stay in a 4 star hotel right on the beach,but in Pollensa there was only 2, 3 star superfamily hotels to choose from and we were a bit disappointed in the position of this hotel, which is surrounded by roads on all 4 sides, we just had a view of the hotel next door which was very noisy until after midnight.  There was not really any nice grounds to relax in, basically it is just a u shaped block of rooms around a pool.  The rooms are also a bit dated.

Saying that the food was excellent as was the entertainment for children, and we had an excellent holiday overall, and would definately go back as the chldren had a very good time at the hotel.

Puerto Pollensa was beautifull and lots of nice places to eat, we preferred the beach to the south of the marina, although there is quite a busy road.

Pirates is definately worth the money.
Hire a car and go up in to the mountains and visit the monastrey at Lluc, it is beautifull, and also the road to Formentor and the lighthouse is amazing.

You will not be disappointed if you have booked to go here, but do not expect any luxuries at all at this hotel, and you also have to hire cutlery and the fridge, there is also no TV or tea making facilities.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - September 2006

Opinion submitted in September 2006 by : Graham + Lynn ( 51)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Hotel is an ideal family hotel - even with a small playground,with sand,by the pool.However,we visited in September as it was just the two of us!

All the hotel staff we found to be friendly and helpful, from the time we arrived in reception.
The room was spacious and had air-con and the towels were changed daily.Shame there was a charge for the fridge.
The (buffet-style) food was good.
Entertainment in the evening was ok but we particularly enjoyed the Thomson rep Tracey who was great with the children and very funny with the adults!
And,yes there is a scramble at 9.00 every morning for sunbeds,even though there were only Brits staying here!
Overall a nice hotel in a nice resort.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: Sept 2006

Opinion submitted in September 2006 by : Trev (Gazza) Linda , Charlotte and Luke 46,44,15,9

Resort Rating: Average

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just had 2 weeks at the Azul and i have to say i would of loved 2 more. Hotel is very clean well run and maids in everyday even bank hol monday. The rooms are basic but who wants to sit in room with all that sun outside. The food was very good and well presented at all times though sometimes a little repetative. The entertainment was the usual things aimed at families but Adam,Tracey and the team mixed well with everyone and did their best to keep you entertained throughout the day. Bar staff could do with a few lessons in how to smile now and again but at least if they are not polite it saves a tip and then you can buy more drinks from the supermarkets at half the price. Not much to do in Pollensa but Alcudia is only 1 euro away by bus but sometimes a battle to get on it.

Pirate show is a bit expensive but believe me its well worth it kids will love it and grown ups too the acrobatics are amazing best show i have ever seen. If you want to know anything go in the British shop 1 street away the couple in their are great with advice and you can book trips at a lower price and hire anything you want. Now to sum it all up we had a great holiday very relaxing and would i go back yes i would.

Hi to the 2 ladies from essex Linda and Sally it was a pleasure to meet you.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - August 2006

Opinion submitted in September 2006 by : Karley, Olly, Lauren & Gemma (30, 35, 5,3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Have just returned from a lovely 2 week holiday at the Puerto Azul.

Hotel very nice, lovely pools and all kept very clean with whole pool terrace being scrubbed every morning. Apartment was fine and cleaner came every day. The only down side to the room was that although there is a fridge and sink etc there are no utensils at all, I do think glasses and cups etc should be provided even though the hotel is now half board. Also we were on the top floor and were not advised that there actually was a lift in our block (Block C) and struggled up with all luggage etc and didnt find the lift until about 4 days into the holiday.

During our first week (last week of school holidays) the pool was very busy with people reserving their space around the pool with chairs from about 7am. We never bothered and just went down at 9 when sunbeds were unlocked which was fine although space around the pool was a bit limited. In the second week things were much better and plenty of space for everyone.

Food in the restaurant was fine, only a couple of times when we didnt fancy anything but always nice salad and pasta so never went hungry, desserts were excellent though. Half board can get a bit boring so we ate out a few times and there were so many nice places to choose from it would have been a shame not too.

Entertainment and kids clubs were very good especially Amazing Adam who seems to have unlimited energy.

The resort of Puerto Pollensa is beautiful and one of the nicest we have been to anywhere, not at all tacky (hardly saw any british pubs) lots of lovely sea front restaurants and bars and also nice around the square. I would recommend a walk along Pine Walk down to the hotel Illa D'Or which has a lovely bar opposite right on the beach, drinks were about twice the price as anywhere else but lovely views back across the bay to centre of resort and a nice treat. The Orange bar was also expensive but again a nice setting by a pool built out to sea and a nice treat when the kids were asleep.

We had a fantastic holiday in Puerto Pollensa and would definately return there and also to the Puerto Azul due to its good facillities and exellent location.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson Aug 2006

Opinion submitted in August 2006 by : David, Pat, 2 Childern (44, 38, 10, 3)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

We really enjoyed our Holiday at Hotel Puerto Azul, the hotel was clean and tidy throughout, rooms, towels were changed every day, beds were made up BUT were not changed as first thought, entertainment was 1st class Adam & Impy were superb All day long, location was excellent not to far from the Square 7mins, Beach 5mins & Pine walk 5mins, if you go to the square after dinner try the spanish bar (looking at the church 1st bar top right)very cheap and watch the kids and locals playing football, very enjoyable.

The only two thing that let this hotel down was food, okay you had choice, breakfast was what you would expect, but the dinner was very miss match, kids food was quite good, I suppose a lot of people enjoyed piling it high, last 8 days we had had enough and ate out, if you like sandwiches a nice little english takeaway Al Fresco, spot on and found quite a few of the hotel guests used the same sandwich shop, also an english supermarket just round the corner was very well stocked indeed, the food in the resort was also very good, we tried four restaurants in the area, Italian, Spanish, & English not one complant about any of the food.

Around the pool was also very enjoyable, BUT don't drink too much the night before or you won't get a sunbed next day at 9am, very amusing people waiting to grab sunbeds, plenty to go round, but some people wanted to many for there kids etc....
Also take the boat to Formentor 21 Euro's return good value I thought, take a pack up with you, very expensive for poor quality food at some sort of cafeteria (5-7 euro's for a ham sandwich) also 1st boat or bus back is 15:30, but the beaches are beautiful.
Weather overall was pretty good.  

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - July 2006

Opinion submitted in September 2006 by : 35,35,6,1

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We've just returned from our second visit to the Puerto Azul having stayed there at the back-end of last year - when it unfortunately rained for our whole stay! This year the weather was much more pleasant. We enjoyed our stay but will try and give an objective view to the hotel and the resort...

THE HOTEL
As a base, the hotel hotel cannot be faulted, it is excellently situatated close to the beach, the square and the pine walk.

Our problem - with two young children it wasn't just a base to explore from but almost exlusively where we spent the entire holiday!

The children loved everything about the hotel; the pools, play area, kids club, evening entertainment, etc. Let's face it if the kids are happy it makes for a good holiday.

Having said that, from an adult perspective..

The hotel is well maintained; the communal areas are kept spotless, the maid service is exceptionally good.

The food is good most nights, with a good variation in the main meat and fish options - it is let down by the side dishes which tend to be the same every night. For example, it's the same three cheeses, same fruit, same salads, etc. every night. The waitresses in the hotel work exceptionally well and are always pleasant. Breakfast is good quality but again it's the same every day.

The pools and ground are excellent, the only problem is the daily scrum from sunbeds in peak season. This is partly due to the guests, some seem to insist on having the same spot every day and will mark out their territory from as early as 6.30am, insist on having one sunbed for every member of the family (despite only needing one each for parents) and then reserve the sunbeds whilst going to the beach for the day. The hotel could manage the situation (but fail to do so) by say allocating sunbeds to a room or by removing towels from unused beds, having said that I've only been to one hotel that policed unscrupulus sunbed reserveres! What would have helped our situation was the provision of more umbrellas for shade - particularly considering it's a SuperFamiliy and therefore the number of kids that need to be kept out of the sun.

We didn't try the snack bar, partly due to the fact we liked to get out of the hotel and have a walk at lunch time and in part due to the abrupt, bordering on rude, service from a couple, not all, of the waiters. Drinks were reasonable, say £2.20 for half a litre of beer.

Entertainment during the day and evening was a little repetitive and could have done with a little more imagination but was well subscribed so probably served the pupose for most.

Rooms were spacious with it previously being self-catering, but were a little sparse and could have done with a TV (for CBBC), the old tatty kitched ripping out and a better bed for the children.

I've tended to concentrate on what could have been improved in the hotel but on balance it is a very good hotel with the positives far outweighing the negatives, most children will love it and it will be difficult to argue against it when it comes top next years choice.
 
THE RESORT

We like the resort and will go back sometime in the future. It has lots of character with the square and the pine walk, despite the smell and the dog poo repsectively.

The resort may not suit everyone - it's not a typical holiday resort i.e. exclusively English but a walk along the promenade or a beer in a cafe on a night whilst the sun sets beats bingo in Bonzos everytime!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompson july 2006

Opinion submitted in July 2006 by : Stubbs family (36.16.13)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a superb holiday at this lovely hotel. all areas are kept spotlessly clean by the ever busy staff. maids came in every day and changed towels daily. pool area clean and entertainment staff brilliant especially Alex and Impey! Thomspon reps were fantastic and nothing was too much trouble, thanks to Carolyn for the loan of the ipod charger which saved my son's holiday!! food was excellent with plenty of choice for even fussy eaters from full english breakfast to mallorquin dishes.
close to both the beach and resort centre we will certainly be returning. Only downside was the check in at Palma airport,a complete muddle which took in total an hour and ten minutes in a long queue. Not helped by the fact that three filghts were using the same check in desk, apparently this is thompson procedure.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson- june 2006.

Opinion submitted in August 2006 by : john & pat 59 & 54

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We both thoroughly enjoyed the resort & the hotel.Although the hotel is designed  mainly to cater for families, we still enjoyed it. I do not think I could think of anywhere better for a young family to hoilday. The entertainment team worked very hard to ensure children & parents got the best out of the holiday. The hotel could not be faulted.Food good,(the children even had their own little buffet) staff very friendly & courteous, cleanliness of an exceptional standard.Location ideal.

The resort was great. Plenty of restuarants, bars, street stalls etc. at night.No rowdyism. Lovely beach in the day time. We found we liked the beach better the further you walked from the harbour towards the Pollensa Park Hotel.The Thomson trips are very expensive so we did not bother with any of them. If you go to the main bus stop by the harbour in the morning, you can get a bus to loads of places, including Palma. For 1 euro you can go to Formentor. Worth it for the bus ride and views alone. Formentor is nice but the facilities are appalling.(dining,toilets etc.). For 1 euro you can also go to Cala San Vicente. Nice little resort.(you need some type of footwear when going into the sea- very rocky.)

We have been to Majorca many times, but not for several years. Would definitely return to Puerto Pollensa. Hope they don,t let it get ruined like many of the other reorts on the island.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Portland Direct) Portland Direct June 2006

Opinion submitted in July 2006 by : M and K Beadle Lincolnshire (36,36,10,7)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion:

Puerto Pollensa is a lovely resort with many nice restaurants and bars, it was very nice to be able to browse menus without being harressed to eat in the restaurants.
The hotel was friendly, immaculate and professionaly run the only gripe I would say is that I thought the rooms were a little basic and the decor a little old fashioned and not in keeping with the rest of the hotel/resort.
The food was lovely and actually seemed to get better as the holiday wore on, always hot and plentiful. I can see that the dinning room may get very busy in high season though.
The entertainment team/reps/childrens reps worked tirelessly throughout the day and really cannot be faulted.

Would recommend:-
Bus to Pollensa Town and walking up the 365 steps for the view, bus 1 euro.
The Pine walk to the end and have a drink at the Illa Dor and feed the fish with stale bread.
No Frills excursions, the hotel has a folder at reception (lot cheaper than Thompsons).
The square 5 min walk,lovely atmosphere on the night.
Bonnys and Dollys for lunch.
Al Frescos sandwich shop.
Little Italy restaurant along the pine walk.

Although the hotel provides many reasons not to leave, food, entertainment etc I would really recommend exploring not only the resort but also the Island. Would love to return.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Portland Direct) Portland   (Thomson)   June 2006

Opinion submitted in June 2006 by : Geoff Banks  -  Cannock, Staffs.

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Puerto Azul is a well planned and very professionally operated hotel. As with other reviewers on this site and elsewhere, there is little to fault. I deliberately chose this hotel, after much research on this and other web sites, and no one seemed to have had a bad experience and we also found this to be true. The staff are genuinely friendly and helpful and most speak or understand passable English.

My wife, four year old son and self, stayed at the hotel for two weeks starting the school holiday week on 29th May and returning on 12th June 2006.  I chose the hotel as it is family orientated and wanted lots of children for our loan son to play with. There were lots of children here of all ages, and the sand pit with it's slides provide a real favourite.
Most people have commented that the food was their only gripe and I can confirm that this is true. However, for some strange reason, the quality of food served for the first week can only be described as verygood/excellent, and the second week was like they had a new trainee chef! Fortunately, the choice from the buffet style menu meant that if you did not like one dish, you chucked it and got another, or mix and match.

Weather during the first week was very disappointing with cloud and the occasional light sprinkle of rain being the only option on four or five days in a row. The second week was much better with hot sunny days, so we were able to sunbath and swim in the hotel pools, which were clean and safe. The sea water in this area of the Alcudia bay is reported in the Mallorcan press as not very good, and I can confirm that it did look a bit murky and so we resisted the temptation to take a dip. The beaches are clean with good sand.

We saved almost £200 by booking with Portland, the sister company of Thomson. This saving more than covered our one week car hire including fuel. We booked the hire car in the UK via the Autos Espana web site who are agents for Europa and have an office less than about 150 metres from the hotel. This proved to be allot cheaper that booking through the hotel or Thomson.
Unfortunately, did not have the Ford Fusion I had ordered and could only offer me a diesel Mondeo as a free upgrade. OK, but almost to big for some of the Mallorcan mountain hair pin bends!

Tompson and to a lesser extent the hotel, will charge you a small fortune on their coach trips so having a hire car was a real bonus and overall, we saved money by driving our selves to the various tourist hot spots and also to the places they don't go!

Even though we had a hire car, we decided to book a Tompson coach trip to the famous Pirate show in Magaluf. This was because of the promise of Champagne and unlimited Sangria! We paid extra for a Quarter Deck table which gets you closer to the action. We were lucky and got right next to the stage in the Captain Back Beard group! The show it self is well worth the money and great acrobatic entertainment with very pretty show girls! Unfortunately, it is also very commercialised and you do feel like cattle herded into a shed with merchandise offered at every opportunity. The show is not cheap (nothing in Mallorca is) and they don't tell you that you will be sharing your table with other people, two other families in our case making a totally of eight people crammed around a table. The food is basic chicken n' chips, sausage and baked beans, hardly what you would expect for ticket price and the Champagne and Sangria is also a disappointment. But the show should not to be missed.

The coach park adjacent to the Pirate show is well used by the islands coach tour companies. It is next to a small swamp like area with a tall reed bed. Unfortunately, when we came out of the Pirate show our coach was still in Palma and we had to wait over half an hour for it to arrive. By this time allot of people got bitten by the swarming midges, including my wife who had 12 bites! All the Tompson rep could do was say sorry, and offered no explanation as to why our coach was not waiting to take us back to the hotel Azul. Bearing in mind that there were more children than adults on this trip, this was a major blunder by Tompson and they received many complaints. If we had driven our selves then not only would we have saved money, we would not have suffered this indignity.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Portland Direct) Portland - May 2006

Opinion submitted in June 2006 by : Newcastle X 3 (41, 40 5)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our second stay at the Puerto Azul. 

We have booked again for next year as it is such a lovely hotel.  All the staff were extremely helpful and friendly.  We saw some of the waitresses kissing some of the children who had been to the hotel last year, and then kissing people goodbye who have been going for years. 

The food was brilliant, lots and lots of choice. The kids buffet was also very good. 

Our room was lovely and clean, which had air conditioning which was a nice surprise.  Most of the blocks have 1 lift which is a service lift for the cleaners, but when you are struggling with your luggage I don't think they mind if you use them. In the brochure it states there are no lifts, as a result we saw a couple trying to carry their cases up the stairs as we had done last year. (We did tell them about the lift)

When we arrived we discovered that Princess Ryan, Barbie Ben etc; were no longer at the Peurto Azul, my little boy was upset as he had been looking forward to seeing them.    Not for long though as this years reps were absolutely brilliant, there was Alex and Impey the entertainers, Lupy Leanne, Flip Flop and Jolly Gillian who helped make our holiday excellent.  They all worked really, really hard.  Thomson reps really look after you and make sure that you have a really good holiday.

There was entertainment around the pool everyday for all ages. 

There is a mini disco for the kids each evening at 8.30. Then family entertainment from about 9.30 onwards.

I would recommend this hotel to anyone wishing to have a lovely relaxing holiday with their family.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - May 2006

Opinion submitted in May 2006 by : Susan Smith - Glasgow (39,38,12,9)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Lovely hotel in a lovely setting. Puerto Pollensa is a beautiful resort and this hotel is almost in the heart of it. The staff in the hotel are very nice; reception staff, bar staff in particular. The swimming pool area was nice and relaxing and there are also some pleasant gardens within the hotel grounds. The room was nice too; clean, with all the mod cons.

The beach was nice and clean and nice soft sand - not that gravelly stuff! There was a nice relaxing holiday feel to the resort and a good atmosphere in the bars and restaurants. We booked half board because that was the best deal at the time of booking but it's not necessary as you are spoilt for choice with the amount of restaurants and the general standard in high.

We popped over to Alcudia one day, which is well worth a visit and the public transport is great.

We also went on a few organised excursions; the round the island one with the train and boat was the best one and we also enjoyed Palma and Marineland. When you book trips, just be careful. Make sure you book with the hotel reception, who use a local company (all English speaking) instead of booking with the rep because that will cost a small fortune!

Happy holidays and we will be returning to Mallorca soon ourselves.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - October 2005

Opinion submitted in Oct 2005 by : Chris Donovan -  Bedford (35,34,2)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from a fabulous two week holiday at the Puerto Azul in Puerto Pollensa. 
The resort was as good if not better than any we've been to anywhere in the Med.  Lovely clean sandy beaches, with spacious promenades behind and the beautiful Pine Walk against the fantastic backdrop of the Traumontana Mountains.

The hotel was great.  The reception staff were helpful, the maids did a wonderful job cleaning the rooms on a daily basis and the waitresses in the restaurant were exceptionally friendly.  The rooms were extremely spacious.  The lounge and kitchenette area was a godsend. We could not understand why food quality was marked down in the brochure in the mid-seventy percent range.  The choice and quality was as good, if not a little better than any other 3/4 star we've ever stayed at.

Finally the reps.  Speaking as someone who in the past has got rather tiresome of holiday reps I have to say all the reps at the Puerto Azul were excellent. Princess Ryan, Amazing Adam and Ruthie Jugs were great entertainers.  The Kid Zone reps led by Barbie Ben with Jolly Jess, Naughty Nicki, and Super Sam were brilliant with the kids.  They all made a great team and fully deserve the many acolades I've seen on the website reviews.

Our two year old loved it, especially the mini disco's every night and having bought the CD she can enjoy Witch Docter, the Finger Song and Thomson the Dog for many months to come.  We will definately look at Thomson SuperFamily hotels when we choose next year's holiday.  If you have children you can't beat them.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - 11th Septemeber 2005

Opinion submitted in Nov 2005 by : Jackie Bradshaw - 71, 67, 47, 43

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We went to Puerto Pollensa after being recommended by a freind.  The resort was excellent.  Plenty of bars & cafes but no roudy nightclubs.  The walk along the front was lovely with all the cafes giving a wonderful holiday feel.  Didnt find much good live entertainment but maybe we didnt look hard enough.  Olivers had good live entertainment but drinks were a lot more expensive that all the other places we went to.  I would recommend "Bony's" in the square for a friendly atmosphere with resonably priced drinks (very large brady Euros 2.20).

The Hotel was very clean and rooms were good. Only complaint was the noise.  We were overlooking the pool which was lovely but this area was very noisy on a morning with cleaning staff sliding buckets along the tiles and bar staff playing a radio from about 8am.  Not good if you like to sleep past 7.30am (soundproofing was non-existant).  Room floors were tiled and the maids and or children moving furniture was extremely noisy.  Food was excellent, no complaints there, with enough choice for all.  Restaurant staff and reception staff were great.

Pool area was very nice, though main pool had no shallow area to stand up in and no walk in steps for easy access.  Sunbathing was a bit spoilt by the constant music played by the entertainment team (sometimes competing with the spanish radio played by the bar).  A mix of some music and some quiet time would have been nice.

Entertainment was ok but was more for the children than the adults.  Was outside to start but moved inside due to chillier weather (so they said) and this was very crowded, especially with all the children running about.  The reps were fantastic for the children and i would recommend this hotel for families.  It was ok for couples but I would say it is definitely a child orientated hotel and entertainment is 
geared towards them.  Last year we had archery and shooting etc. at this hotel we had bean bag bowls and magnetic darts!!

We had a late flight and couldnt keep our room so make sure you organise this early if need be.  Your cases are just put by the main door at your own risk, even though it is where the reps tell you to put them) so if you have a late flight they are there all day unattended.  "have you left your bags unattended" question comes to mind.

In summary, Puerto Pollensa is fantastic, The Puerto Azul is fantastic for families but couples may wish to book a "couples hotel" though if you do book this one you will still have a good holiday.

BE CAREFUL of the broken pavement over the road from the hotel entrance.  I fell down it and wrenched my ankle.  Another tourist broke her ankle in the same way.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson, September 2005

Opinion submitted in Oct 2005 by : Stan Davies, Essex (61 & 59)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Puerto Azul lived up to all the positive comments made by previous visitors.
Very friendly and helpful staff in all parts of the hotel which is ideally located, a five minute walk from the beautiful Pine Walk beaches and only ten minutes from the centre of Puerto Pollensa.
Although limited in the range available, the food was good and, unusually for most hotels, bar prices were no more expensive than those at bars in the town.

All parts of the Hotel were spotless with frequent changes of towels and bedding.
I would have no hesitation in returning to the Puerto Azul or to Puerto Pollensa itself.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - August 2005

Opinion submitted in Sept 2005 by : Frank Morriaon - Leeds (48, 42, 10, 7)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Had a good time at this family orientated aparthotel. Air conditioned rooms nice and clean and cleaned daily. Separate bedroom and two sofa beds in the main room. Staff friendly. The evening entertainmant was very good with shows put on both by the Thomson reps and professional acts (Abba tribute, Kylie tribute, Blues Brothers, amongst others).

I was particularly impressed with the food. You can have a full english breakfast at the air conditioned self service restaurant with a range of other choices and the evening dinners were very good. We had budgeted to eat out a couple of evenings but ate all our evening meals at the hotel.

The pool is excellent with an adjacent shallow pool for smaller children. Daily aquarobics was popular.

The kids had a great time with the Thomson reps Princess Ryan, (a bloke!) Barbie Ben, Amazing Adam, Ruthie Jugs, Super Sam, Loopy Laura etc., and of course Thomson the Dog.

The poolside snack bar was actually cheaper than eating out for lunch (hotdog, chips and salad for about 4 euros).

It's only a few minutes walk to the beach front area which is very pleasant to walk along in the evening and completely free from drunken yobs! What more could you ask for?

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson July 2005

Opinion submitted in Aug 2005 by : Lisa , Stephen & Jack Maxwell 31, 29, 7

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our 2nd time staying at the Puerto Azul and we had a fantastic time.
 
The hotel staff are all fantastic and we did not have one problem with anything the whole time we were there. They even allocated us the same room we had last year.

The food in the restaurant was excellent with a good selection in both the adults section and the kids, Our little boy found something he liked to eat every night without fail.

The resort of Puerto Pollensa is lovely and the square at night time is well worth a visit.

Our little one had a fantastic time in the kids club with Barbie Ben and Naughty Nicky & co. The kidzone reps are fantastic and work very hard with the kids.

The highlight of our holiday was the entertainment, both daytime and evening. The entertainers 'Ruthy Jugs'(get in!) Princess Ryan and Amazing Adam were absoulutely fantastic. They made our holiday & deserve a payrise. They worked extremely hard and kept us entertained all day with the whirlpool, games, water polo, quizzes.
and also at night with their hilarious reps shows.

We met up with people we met last year, and our age range went from 6 - 67 and everyone of us had a fab time.

I would recommend this hotel to anyone who has kids, its fab.

a big hello to Alyn, Elaine, Molly, Monica, Des, Jo, Wabbits Body, Lyn & Sophie. Thanks for being such good company see you all at the Puerto Azul 2006.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompson - July 2005

Opinion submitted in July 2005 by : Lloyd x 2 - Newport (28,27)):

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have just returned home from a 2 week holiday in the Puerto Azul, Puerto Pollensa.  Although this accomodation is suited for families with younger kids, myself and my partner had a wonderful time. 

A two hour flight and a one hour coach transfer will bring you to the wonderful resort of Puerto Pollensa.  Neither of us had been here before and we can honestly say we hope to return.

Upon arrival, we entered a fully air-conditioned hotel will friendly staff.  The rooms are very clean and have all you need for a half-board holiday. (Although we did have to pay 31.00 euros for the fridge for 2 weeks).  Rooms are cleaned on a daily basis and towels are changed daily.  There is also air-conditioning in the rooms, but no TV.

The swimming pool is divided into 3 sections, adult, children and younger children so it is suited to all (Although the kids like to take over the deeper end sometimes).  There are plenty of sunbeds around the pool which are locked until 9am so be ready as most people sit and wait on chairs well before 9am just to get their spot and to take as many beds as they can carry, it's quite amusing.  There is a stage next to the pool where the reps perform daily activities for the kids and the adults.  Also next to the pool are some pool tables, arcade machines, a childrens playground and of course, the poolside snack bar.

Opposite the pool is the dining area where you will sit for breakfast and the evening meal. 
Breakfast is great, consisting of cereals, toast, eggs, sausages, potatoes, beans, scrambled eggs, bread rolls with butter and jam, fruit and more.  Unfortunately, the bacon is the spanish stuff which was not to our liking. 
The evening meal consists, of soups, salads, and meats for starters.  The main course changes on a daily basis, varying from chicken, beef, pork, lamb and fish with a different selection of potatoes and vegetables,also pastas.  There is also a kids buffet for both breakfast and evening meals which is ideal for the younger ones.

The reps are fantastic.  The kids love them, especially Barbie Ben, Amazing Adam and Pricess Ryan. There are approx 10 reps working at the Puerto Azul who provide a daily kids club, provide excursions, arrange daily activites at the poolside involving the kids and the adults. Then in the evening, the reps continue to provide entertainment on stage with the help of the audience.

The resort itself was great.  A few hundered yards from the hotel was the promenade and the beach.  Along the promenade are a few shops and unlimited restaurants and bars.  There is also a harbour with many luxury boats which took our fancy. 
Just set back from the promenade is the main square, again posing many restaurants and bars, a market is also held here every wednesday.

For a small 1.35 euros, you can catch a bus from the nearby bus station to alcudia beach which is glorious.
We also caught a bus to a secluded beach at 'Formentor', this was a much quieter beach with an expensive restaurant, but a very entertaining bus ride over the mountains overlooking the sea, if you like rollercoasters you'll love the bus journey.

We would both recommend anyone to book a holiday in the resort or Puerto Pollensa and the Puerto Azul hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - 26 June 2005

Opinion submitted in July 2005 by : Suzanne & Andrew  - Retford, Notts (43,38,9,7)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was our second time around at the Puerto Azul in beautiful Puerto Pollenca.  It hadn't changed a bit since last year and as soon as we stepped out of the familiar reception area with its friendly staff, we knew we had made the right choice yet again.

The Thomson reps - Ben, Ryan, Rutthi Jugs, Emma and the ever smiling Nicki et al were outstanding and in fact whilst we were there had just won best entertainment team in the World!!  Try to beat that one!  They were absolutely superb with adults and children alike.  It was a whole week before our little girl agreed to venture into Puerto Pollenca this year as she loved the hotel that much but in the end the bribes worked!

Many 2nd, 3rd and indeed 4th timers and saw lots of old faces from last year.

Food - This was still the same, although there is lots of variety on offer, some nights it was a bit bland and I feel could have been a little better in its choices.  However that being said we only ate out once as on most nights the food is good and of high quality.

The whole place is fantastic for children and adults alike and Puerto Pollenca is just sooo lovely.  The beach is a stones throw away.

I won't say anymore as I wrote a review last year on this site so have no more to add really except hello to Linda, Ian, Jessica and Matthew from Newcastle, .. Nicky, Wayne, Gemma and Katie from Norwich and Sammy, John, James and Tom from Preston, the space where we had our sunbeds wasn't the same without you when you had gone.  I am sad to say goodbye as we had a fabulous holiday with you all in it.  Thankyou

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: june2005

Opinion submitted in July 2005 by : Jo Wall - Stafford (44,43,9,7)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Personal recomendation is very important, firstly we knew friends and family who had been to Porto Pollenca and loved it. In the brochure it looked great and ticked all our box's. The write ups on this site were all very positive and the price with Thomsons Superfamily suited our pockets. It lived up to all our expectations in every respect. 

The resort was classy yet relaxed, clean and unspoilt. The hotel was very clean, food very good,plenty of variety and tasty. Pools clean.Kids clubs varied and fun packed. Hotel staf eficient friendly and helpfull. Thomsons staff great fun, articulate,helpfull and very friendly. Activities were well planed through out the day and you were not buldozed into anything. Evening entertainment good and varied.I could not falt it and would definatly recomend it and return for another fabby holiday.....

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thompson Family - June 2005

Opinion submitted in July 2005 by : Kerri Bear & Jo Barnes (14,17,1,7,8,9,32,35,32,36,31,38,30,6,5,54,55,56

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Accomodation : -
Excellent!! Would recommend this hotel to everyone, it was clean, big, air conditioned, the staff were very friendly and the room was very big and really clean. The rooms overlooked the pool and childrens play area and was cleaned every day. We had a dressing table with mirror which was handy and a sofa which doubled up as a very comfy bed with a pull out bed underneath. There was a small fridge and cooking rings and a table and chairs.
The balcony was a good size with table and chairs too.

Facilities-
The pool was wonderful its massive and has a childrens pool also (which is a lot warmer) and a splash pool for the little ones which is only knee high so all ages are catered for.
The hotel had a pin ball machine, pool table etc so there was always something to do

Reps-
I would recommend this hotel and tour operator as we went with Thomson Super family and they kept children of all ages entertained with games and quizzed throughout the day and generally gets poeple of all ages involved. The reps were great dealing with kids and adults and always had a chat and a drink with us in the night time! (Posh tom outshone the rest)

Food-
We went half board so we had breakfast and dinner at the hotel. The food is outstanding they cater for all tastes and had a lot of english dishes for the ones who didnt want to try anything else.
The kids and adults were all happy with the food and you could go and help yourself to the buffet as many times as you wanted.

Resort-
We found the weather was fantastic and the hotel is situated about 5 minutes from the beach, there were supermarkets dotted all around probably four in a 2 minute radius of the hotel.

Would recommend Majora for families, couples, singles, and older people!
Could not fault it at all!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - June 2005

Opinion submitted in June 2005 by : Emma Heywood 36,38,40,66,4,6,11,11

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The hotel was great, all staff very friendly, very clean and the food was good, always a good variety.

The day/evening entertainment was great too, especially for the kids.

Puerto Pollensa itself is one of the nicest resorts we've been to and I can recommend it.

The one thing I would say is the Puerto Azul is definitely a family hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - May 2005

Opinion submitted in May 2005 by : Laura Brice - Kent (39,39,8,5)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was the first time we had taken our children on a holiday abroad - and having returned yesterday, I don't know why we waited so long!  When go abroad again it will definately be another Thomson superfamily.  I can see from the other reviews why people return again to this hotel & town - we certainly would.

The travelling there was a doddle, flight quick and fun, air conditioned mini-bus awaiting for us at the other end to drive us to the hotel. No stress book in at hotel, and lovely clean room when we got there.  Can't fault the rooms - everything you could want.

The hotel is situated in a quiet part of Puerto Pollensa, with a couple of other hotels nearby, but mostly residential.  Yet only 5 mins walk to the lovely Pine walk, which felt very safe with the children.  All along the seafront were small jetty's out over the clear blue sea, with loads of fish, sm crabs and hermit crabs that were great to watch.

Lots of lovely cafe & restaurants in the town and along the seafront.  We had a nice lunch at Katy's bar one day - along the left seafront.

The holiday clubs were great, though as we were early in the season, they had combined some of them.  Our 2 went into the "drop in" club and had a great time - loved the staff!

Trips: Go to MARINELAND if you get the chance - great Dolphin, sealion and parrot shows.  Also saw up close fantastic penguins and flamingo's and loads more.  We also went on the WESTERN EXPERIENCE - a coach thru the mountains, boat trip around a bay then wooden train ride thru (or under in lots of cases)mountains.  Full day out but great.

Food in the restaurant was great - lots of choice.  Kids loved their own buffet, but also had some of the adults buffet at times.  Staff in the restaurant were lovely, esp to the children. Pool side bar did nice Pizza's!

Swimming pools great, if a little cold, though it was cloudy the day before we arrived, by the end of our week it had warmed up.  Was sunny and 25 - 26 every day - hotter than the brochure says! Playground nr pool was fun too - had it's own beach! (large sandpit)

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson late deals internet - 2005

Opinion submitted in Sept 2005 by : Julie Gwynne 46 Nikki Gwynne17

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This holiday was booked at the last minute, as a late deal so we did not know where we were going untill we got there, the only place in Majorca i did not want to go was Puerto Piollensa (for personal reasons) when arriving at the airport and being told we were going to Puerto Pollensa we were very disappointed, but once we arrived at the Puerto Azul we were surpised that the hotel seemed so nice, when going to our room we were disappointed the room was very clean, but very basic, it had a kitchin, but as the hotel is now half board they had taken everything out of the kitchin (it would have been nice if they left the fridges on and maybe a kettle so you could make tea or coffee.)

Anyway, i must say that the hotel staff were great our rooms were cleaned daily, and overall the hotel was very clean, food was ok, nothing to write home about but you could always find something that you would eat, but what really made the holiday was the entertainment, i have never been the sort of person who stays around the hotel all day and night cos i get bored, but belive me i was not bored one this holiday, the was Ruthie Jugs (who broke her leg while we were there, but carried on working what a troper) then there was Amazing Adam, who was great fun and kept people smiling all day, then Barbie Ben and his kidie reps who were great, Ben was great with the kids and last but by no means least was Princess Ryan, who kept us laughing day and night, what a great team this lot made, while we were there they receiced a award for the highest score enterainment team, they should have received much more than these awards they should be given pay rises and promotion, cos they really were the best i have ever seen.

So all in all the best holiday ever, thanks to the entertainment team and other reps at the hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson- October 2004

Opinion submitted in Nov 2004 by : Caroline Cockerill - Leeds (75,65,31,30, 1)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a wonderful holiday in Puerto Pollensa.Our hotel, "Puerto Azul" was everything as promised in the Thomson Super family brochure. The rooms were "apartment style" with kitchenette, living room, bedroom and bathroom. Most pleasing, with excellent daily maid service. It was half board basis, meals served buffet style. We were not expecting much, but was pleasantly suprised by the good standard and variety of food. "The desserts were to die for" said my father. There was a kids buffet, which all the children seemed to enjoy. There was plenty of choice for them as well, not just chips, chips, and more chips. The staff were ever so nice and made a great big fuss of our little girl- she loved it. The Thomson entertainment was good, they put their hearts and souls into it, and made sure that there was something for everyone. Having spoken to other guests, it would appear that most return year after year - We could see why!

Puerto Pollensa is beautiful. The right balance of everything, not very commercialised which is refreshing. The promenade is called "Pine Walk", its lovely just to meander up and down,Stopping off for a few Sangria's along the way! We'd recommend "Bony's Bar" in the market square..very friendly and smashing staff. Also use the service bus(bus stop is near the marina)if you wish to visit other resorts. Very cheap, unlike the overpriced Thomson excursions.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson Sep/Oct 2004

Opinion submitted in Oct 2004 by : Michelle Deighan - Buxton (29,34, 56 58)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

My inlaws treated my husband and me to a fantastic 2 week holiday hear. We like Majorca anyway but had never been to Puerto Pollensa.

The Hotel was great with very spacious rooms/bathroom that were cleaned ever day.

The food was really nice and a great choice obviously if you have a certain dish one night, have something different the next!!( i dont understand how people get bored)there is also a great choice of drinks!

The pool is lovely a big with a outdoor bar/snack area. There is also a in door bar where they held some of the entertainment at night as it went alittle cooler in Oct. The weather was still lovely and hot in the day just right for lying next to the pool all day. At least you we not too hot at night.

They do have air-conditioning in all rooms but the hob's in the kichenette don't work and you have to pay for the fridge to be switched on and pay for a kettle!

The thomson reps in the Hotel are really friendly and have there own desk in reception for any advise or help with trip's

Puerto Pollensa itself is really lovely with a great big beach that sweeps all around the coast with loads of great places to eat/drink/shop but we especially liked to go along the Pinewalk which is a little narrow walk next to the beach and clear sea with a few places to eat on the way but best of all the I'll a'Dor Hotel at the end. This is a 5* hotel that has a beautiful resturant area right on the water. The food is really nice and the hotel is very posh.

We loved it so much we're going to take my parents next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - September 2004

Opinion submitted in Sept 2004 by : The Brett Family - Cornwall (39,32,4,1½)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This is really for anyone who is feeling as anxious as I did the day before we went.

This was our first time abroad with the children (aged 4 years and 18 months)and I really was dreading the flight, the coach transfer, well basically everything.  

All I can really say is that we plan to go back the Puerto Azul for 2 weeks next year.  

It was fantasic, the Spainish people are so friendly and they adored the children.  The Thomson Reps and Entertainers weren't just doing their job you could see they were really enjoying it. The daytime and evening entertainment was just enough, not too in you face and you weren't at all pressurised into anything.  The pools were great especially the toddler pool, our eldest has never been confident with the water, but she returned home able to swim.  It is so clean and the food and restaurant were excellent.  

The only thing I will say, is the the coach transfer is a long time for a 18 month old and if little ones have trouble getting to sleep with noise ask for a room NOT overlooking the pool. Other than that you'll have a brilliant time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - August 2004

Opinion submitted in June 2005 by : Karen Donlon - Wigan (35, 34 ,4 ,1)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

We had heard a lot about this resort and it lived up to expectations. Puerto pollensa is wonderful. Fantastic places to eat, a wonderful beach and quiet resort.

It appears that people return year after year to this hotel. The fabric of the building is getting a little shoddy. It is clean although an ant infestation in our room was not very encouraging. It was nice to have the extra space as there was a lounge/kithcen area as well as the bedroom.

Our biggest bugbear was the food quality. It is a half board hotel and part of the Superfamily chain but the buffet standards here are no where near the standards in other TSF hotels. Limited selection at breakfast with few healthy options. Choices at dinner were poor and the uncooked chicken one night at dinner was the final straw. We complained to the rep and 3 days later the manager asked to see us, apologised and promised us special attention if we returned this year. We aren't going back. This hotel would be much better as a self catering option as the food ratings seem to be falling in the brochure. We would go back there if we weren't paying for poor food. The second week of our holiday, we ate out every night and discovered what a fantastic range of restaurants are there!

We learned quickly not to pay for the little variety of food at lunchtime at the pool bar. Instead we would pop round the corner to the fantastic sandwich bar and sneak it back to the poolside. OUt the hotel, left, first right, first left and it's there. Wonderful.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Puerto Azul - Puerto Pollensa

Operator and Date: (Thomson Direct) Thomson - July 2004

Opinion submitted in Aug 2004 by : Henry Lowe - Stockport (30,27,0)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

We booked 2 weeks in this hotel for our honeymoon and chose Majorca because we have enjoyed a holiday there before and Pollenca because we have passed through there before and liked the look of the place and the scenery.

With it being our honeymoon we chose to splash out a bit but also had our choices rather limited by the fact we now had a young baby with us. Puerto Azul, from the brochure, seemed an ideal choice and I like the idea of having a 'suite' as this fitted in with the honeymoon expectations.

Having arrived at the hotel it quickly became apparent that we were not getting what we had paid for which was roughly £2000 for two weeks. The room, hardly a suite, was fairly shabby and the kitchen area was a bit of a joke in that the cupboards were dummy ones and the hob had been deactivated.

The pool area itself would have been fine had it not been so overcrowded. I see the sunbed issue is well documented elsewhere and I wonder if this is a typically Majorcan thing as we had the same problem when we stayed in Cala Bona in 2001. In the 14 days we were in the hotel we managed to stay by the pool for about a day and a half in total which tells its own story. Disturbed nights of sleep with a 6 month old are hardly conducive towards getting up at 8.30 to queue for sunbeds.

I can't fault the hotel staff and the reps who were all very friendly and helpful. I just can't get away from the fact that we paid about twice the amount of what I would imagine this holiday to be worth.

The restaurant was OKish but, again, we have had much better food when paying about half the price of our holiday elsewhere. This meant we ate out more often than not. Porto Pollenca is a very busy place in high season and nearly every restaurant we went in seemed to have been cutting corners to cater for the demand. Other than this the resort is a beautiful place and the crowds probably just ref