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Saga Nova - Palma Nova

Operator and Date: (Thomson Direct) Thomson - Date Not Specified

Opinion submitted in Mar 2003 by : Karen Barton - Manchester (22-24)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Saga Nova Apartments were ideal for us. As a young group of girls we wanted to be near the nightlife, which was only a 5 minute walk or 2 minute taxi ride, but on the other hand we wanted our days to be relaxing and not as hectic. The Saga Nova was excellently placed for our requirements. The nearest beach was a 2 minutes stroll and all the shops we needed were even closer. 

The actual apartments were also very good. The pool area was a good size and there was also a pool bar serving really nice food. The only slight niggle we had was the size of the rooms, as we didn't have separate bedrooms but as we were hardly there it didn't matter to us! I think they did have apartments with bedrooms but we found ours a little crowded. It didn't however put a dampener on the best holiday we have had. Highly recommended! 

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Hotel Santa Lucia - Palma Nova

Operator and Date: Thomson August 2007

Opinion submitted in August 2007 by : Arthur Mc Queen           58    60

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Palma Nova is a great little resort,magnificent beaches,a few excellent restaurants,eg,Real Dion,Katies and Cirios for fish.Santa Lucia is a nice clean hotel with friendly staff .Rooms are "cleaned" daily,but could do with new towels.Half board is only breakfast & evening meal,no option of a lunch or picnic box.Food is certainly not one of the hotels strong points.Evening meals were usually inedible,best to eat out!

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Hotel Santa Lucia - Palma Nova

Operator and Date: June 2007

Opinion submitted in June 2007 by : K & A (51,49)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Firstly, a little about the Hotel.  Very clean and well presented.  Meals - plenty of variety and well prepared.  Rooms - very pleasant, all have sea view which is a bonus, and the outlook from the balconies is stunning.  All essentials are catered for at this Hotel, you can hire ironing boards, fans, irons etc. from the small shop inside the foyer of the Hotel.  Never went into the Lounge but there was entertainment on every night.  The cocktail bar we visited a couple of times, found it rather boring.

The only down side to  this Hotel, the quests queing at some unearthly hour on a morning to place their towels on the sunbeds so don't even think about trying to get round the pool unless you want to queue.  The quests of this Hotel also carry on this tradition down at the beach they even put their towels on the sunbeds there. Pathetic!!!! some don't even appear then until midday.   I find this totally selfish behaviour.  Nevertheless it did not spoil our holiday. 

The beach in Palma Nova is fabulous white sand and clear seas.  The outlook when sat on your sunbed is excellent with all the yachts in the bay.  9euros for 2 beds and beach tree(which is your umberella).
Beware of the fruit sellers, whatever you do DO NOT buy from them they were ripping the tourists off terribly while we were there charging anything between 7euros to 15euros for the thinest slice of melon you have ever seen. The Police try to clamp down, every so often you will see one of the sellers hide down in the sand as the Police are patrolling.  They caught quite a few while we were there.  The sellers also pretend to go for change if you give them a note but guess what you don't see your note or change again.

There are plenty of bars/restaurants to choose from and if you fancy an "eye opener" have a stroll into Magaluf.  It is more for the younger end but still plenty of bars where they make you welcome and you can have a drink and people watch.  We went a couple of times to Magaluf but came away before all the young crowd started to haunt the bars.  Oh to be young again!

All in all had a thoroughly enjoyable holiday, would I go back - I can honestly say yes I would and to the same hotel. 

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - February 2007

Opinion submitted in February 2007 by : Stan and Diane Howitt - Gloucester (71,61)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have just returned from our 7th stay at the Santa Lucia. 

Prior to this visit we stayed in November 2006. We cannot fault this hotel or the staff and facilities in any way.On entering the hotel the decor and cleanliness is very appealing. The staff are extremely helpful and pleasant. The rooms are very attractive and the views from every room are breathtaking as they all face the sea.The beds are very comfortable. The food is excellent with a very wide choice and always piping hot. The entertainment is first class and the entertainment team Erwin and Sonia are very friendly. We holiday in other resorts but always opt to come back here as it is probably the best hotel on the island. As we were celebrating our 40th wedding anniversary our daughter and her husband and 8 year old son also came with and they were all very impressed. 

The only possible down side was as it was still only February Palma Nova and Magaluf was a lot quieter. But we will still look forward to our next stay hopefully very soon

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - February, 2007

Opinion submitted in February 2007 by : Ashley Family - Cheshire (63, 50, 7)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from a one week winter break at the Santa Lucia Hotel in Palma Nova, Majorca.

The Hotel was excellent, plenty of room in the twin bedded room even with the extra bed in for our 7 year old daughter.  Room cleaned to an excellent standard with towels changed every day.

All public areas, including Restaurant and toilets very clean and tidy.

The food at the Hotel was excellent, plenty of choice from soups, salads, cold and hot selection in the evenings and an excellent buffet choice for breakfast in the mornings.  All food was cooked well of good quality and hot.  We were very lucky the weather was hot enough for sunbathing buy the fabulous outdoor pool (but the pool was too cold to swim in) but we did make full use of the heated indoor pool, sauna and steam room.

All the staff were very helpful and polite and the evening entertainment was very good, bingo, dancing and live entertainment each night.

I would recommend this hotel to anyone, we had a fabulous week, very quiet resort whilst we were there which suited us, but could imagine the resort would be very busy in the high season.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - January 2007

Opinion submitted in February 2007 by : Archie, Elaine - Paisley (46,43)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Do not be put off with all the negative comments about this hotel ; we found just about everything perfect. The day we arrived there were approx. 400 guests to book in, although there was a large queue, the staff handled it well and we had approx. 20mins wait.  We had room 512 which faced the Son Matius beach - we had the sun right up till 5pm on our balcony, whereas if you are facing the Palma Nova beach you only had the sun up till 2/2.30pm - so ask for a pool view - this will get you on the right side of the hotel!

Our room had a lovely en-suite with newish quality tiles from floor to ceiling.  The shower was the best I've ever had on any holiday - no problems with the pressure or the facilities at all.

The food was well cooked and there was a good variety every night - choices from veal, pork, steak, fish every night + a carvery most nights too.  The breakfasts were just the norm, but there was british links/bacon every day - some hotels vary it on alternate days.

There are 3 lifts - they are a tadge slow, but again, no problems there.

The main entertainment lounge is large and has ample comfy chairs. There is a cocktail lounge with folk/guitar music/singers every evening from 11.30 - 1pm ; this incidently is a smoking zone too - so it's ok if you're a smoker.   

The staff were friendly and helpfuly - no problems at all.

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Hotel Santa Lucia - Palma Nova

Operator and Date: Ratcliffe     Dec/Jan 2006/7

Opinion submitted in January 2007 by : Mrs Ratcliffe           Manchester  ( 67  58  37 )

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

We went to this Hotel because we had heard it was so good for years, well it has now been took over with a new group and to us the place is like a mad house, Kids with not a thing to do up and down at midnight, The food was always cold.I did go and tell the managment but made no diffrence, And the reps desk was the most used place in the hotel.The ammount of food that was un touched was untrue, The rooms dont get done till 3pm it is the most boring place we have been to, The music was from the ark one night it was all the old war songs, I ask you do you wonder why the young kids were running up and down with not one thing for them to do,  

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - Sep 2006

Opinion submitted in September 2006 by : Matt & Donna (34,24)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

4* bar Prices.
Its a 3* Hotel.
Evening music in main bar aimed at the over 60s they dont seem to realise people sat down are a mix of teens fortys and fiftys same cd ever night.And Bingo ever night arrghha !!(120 Euro for house).
Rooms Good Clean Towels every day.
Food Good/ok limited selection but cooked well
Sunbeds not a problem if you get up early.
In main bar waiters can get mixed up between 10 & 20 euro Notes watch out.
Booked Flight with thomson and then the Hotel with thomson and saved £400, on booking the Package. Taxi 31 euro from airport.(so do your sums).
Pirate show is 45 euro at the box office, thomson charge 49.
Fantasic location on the Beach.
Not mutch for Kids at this hotel but the resort caters for all.
Second time at this hotel and we will be back, the location is Great.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson --  Aug3rd-17th 2006

Opinion submitted in August 2006 by : Dave, Kelly ( 21, 21 )

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

First off the hotel was very nice, first impressions staff were very helpful, offering to take our bags as soon as we arrived and let us have some food before showing us to our room. Once in our room we found out that we had to pay for the fridge and safe seperately which was not mentioned when booking. Also found out that the hotel is a 4 T not a 4 star, still for being a 3 star it was imaculate. The balcony, very private, looked onto one of majorcas best beaches.

Rooms were cleaned very well everyday and if you ran out of any toiletries at any time new ones could be provided. Worst thing about the room was the air conditioning, if that's what you want to call it, took all night just to cool the room and by then we were back out enjoying the sun. The was a variety of food every day, you always got your basics like salad and chips. Unfortunately you were expected to pay 5 euros or more for a drink during your half board meals, we decided this was too much and started bringing in our own drinks which was not complained about until the last day.

From other reviews probably clear that the sunbeds were extremely popular, but there was an odd chance of you getting one during the day. The Swimming pool was good but not big enough to accomodate half the guests, kept very clean and also an inside pool.

It's definately a family hotel but we didnt feel out of place, the only down side of this location for families is it's pretty much in magaluf- 50 yards down the street and your in magalufs clubbing scene.

All in all it's worth the 3 stars maybe more if your used to that. 

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in July 2006 by : Jim - Grace Clark,59,63

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

booked for 2 wks,10th-24 June 2006.

First time at this hotel hotel,great location,very nice staff.room was kept clean,the only problem we had was we were in room 712 which is an adjoining room.Which I would recommend to anyone without a family,make sure at time of booking you request not to have an adjoining room,our first week was Ok even though there was a couple next door with a young son who made no noise.The second week was a different couple,which changed things (approx same age as us)you could hear every word that was said (everything). this got to be unbearable,especially at 1 o'clck in the morning and telly going as well.I ended up stuffing round door with toilet paper and magazines at the bottom,which made a vast difference.Maybe I should have complained,but not in my nature.So if you end up with an adjoining room,either ask to be moved or think about the neighbours!

Although this is my negative veiw,I would certainly go back but to a different room.

The resort& hotel is certainly worth going to.I found that Thomsons tours,was a rip off.The west coast encounter that they fail to mention,is not advisable for the less mobile.

All in all it was still a good holiday.I intend to return,and back to the same hotel.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in June 2006 by : Mick and Jan - Lincoln (50's)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just back from one week at this excellent hotel which is one we will definitely return to.  

Fantastic sea views from our room and probably most of the others judging by its location.  The food was very good and plenty of it but it seemed a bit lukewarm - it could have been hotter.  The staff in the dining room and on reception were very efficient.  All the areas in the hotel were very clean and well maintained and the swimming pool was lovely and looked out onto the beach. (Just a point to note - at 8.00 am when the entrance to the pool area is opened, watch out for the long line of people - all Brits - queing across reception to put their towels on the sun loungers!). There is no hope of getting a sun bed later in the day.  There is a very good team of Thomson reps in the Hotel at various times throughout the day.  

The entertainment in the hotel was quite good actually, there was a main act on every night (Blues Brothers and Elvis tribute acts very entertaining) but not much else to amuse the guests in the evenings.  Palma Nova itself is a very nice place with wide pedestrian promenades and good beaches.  The local buses are a good mode of transport to get around and they look almost brand new.  There were about four buses alone that went to Palma which you can catch on the main road.  

All in all, we would recommend this hotel and the resort of Palma Nova for a good all round holiday for all ages.  It can be as quiet or as lively as you want it to be. 

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in June 2006 by : Gwennie  West Sussex  (42,41,14)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion:

Location is wonderful, right on the fabulous beach. A flat promenade runs along the beach and offers easy access to a wide range of bars, shops and restaurants. I am pleased to say that both beaches either side of the hotel offer wheelchair access. Also provided is a large flat decked area with sun shade, float-chairs for access to the sea and a selection of crutches designed for use on the beach. Life guards are on duty and it would seem they are happy to assist less mobile holidaymakers. Accessible toilets are close by. Well done to Palma Nova!!

Rooms are small, basic and a little dated but very clean. Every noise you make can be heard by your neighbours, be warned!! A safe and fridge can be hired. Balconies on both sides of hotel overlook a lovely beach. Pool-side rooms get the sun all day, not sure if that is a good thing as the rooms can get very hot even with air conditioning. A small number of disability adapted rooms for a max of two guests are available on the first floor.

Reception in small and can be a very smoky unpleasant place. Two computers offer internet access. Two playstation systems are installed but were not working during our visit. (Unbeknown to my son I was pleased that they were not working, would you want your child to sit in a very smoky reception to use the playstation for an hour or so???)

Lifts have a will of their own, there are three of them but they are very slow, best to ask for a room on a lower floor that you can access via the stairs. Wheelchair users can access the lifts but they are too small to accommodate a regular/large sized scooter.

It's a shame that the hotel still allows smokers in every public area despite it being against the new laws in Spain. Don't bother to complain - no one is interested. Fortunately, most bars/restaraunts in Palma Nova adhere to the regulations and allow smoking only in outside areas.

A small shop in reception sells gifts and essentials you may have forgotten. Also kettles, beach accessories, wheelchairs and mobility scooters can be hired from the shop.

There is a small cocktail bar with TV. Nice if you smoke not pleasant place if you don't. A larger modern lounge offers a bar and entertainment area. In here there are sections of seating for non-smokers, all of which are on a raised level that does not offer easy access for wheelchair users. Entertainment was variable in standard. Some shows were very good whilst others were absolutely dire. There is also a quiet room for guest to play cards and board games.

Non smoking dinning room was very busy, I dread to think what it would be like in high season. Little room to manoeuvre a mobility scooter or larger wheelchair. No consideration given to accessing food by independent wheelchair-dependant guests. (Gentlemen are required to wear long trousers in the dinning room.)

Breakfast is the same food every day, dinner has more variation. Overall the quality of food is not good. Leftovers are always recycled. The selection offered for children was utter rubbish, chips and fried food every time. I don't understand why they try to cook British food, it never turns out as it should, why not serve up tasty local dishes instead?

The outside pool area was far too cramped, not nearly enough sunbeds for the size of the hotel. There is a bar serving drinks and snacks. There is also a tiny games area with a pool table. The indoor pool with jacuzzi was a wasted space as it was never used by anyone - too cold, although it was supposed to be heated! A further sunbathing terrace is located on the first floor. I didn't check it out as I could not get up the steps.

As previously mentioned in other reviews, many of the guests are elderly. There are a few very young children and a sprinkling of teenagers. As far as I could tell all guest are British.

OVERALL
An average 3* hotel in a very good location. Didn't notice any better quality hotels in Palma Nova. So Santa Lucia is probably one of the better hotels available in the area. Thomsons should adjust their brochure ratings of the hotel to an honest 3*!

Palma Nova itself is ideal for a family, fun beach holiday. It felt safe even late at night. Police are very visible around the resort. Less mobile holidaymakers will enjoy the flat resort and accessible beach/sea.

I would definitely visit Palma Nova again, but possibly self-catering in an apartment.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - june  2006

Opinion submitted in June 2006 by : Wendy Gallett 44, 42, 9

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our second visit , we last came in june 03 same weeks . We had a fab time back then . This time however , although we did enjoy ourselves , we were a little disappointed in some of the changes that have taken place. The hotel seems to cater more for the elderly guest whereas before they did a little something for everyone. My little girl used to love the mini disco each night and was looking forward to repeating this on this holiday. Unfortunately , we were told by Erwin (the new entertainment person ) that mini discos were only in july and august !!! well they had them last time we were there in june and prev reviews have mentioned them . Needless to say the poor kids (ans there were quite a few of them ) were bored of the ballroom and sequence dancing !!!!! a little of something to suit everyone wouldnt go amis . Erwin was too stuck in his ways and wouldnt be swayed.
The daytime activities however  were great , sonia as ever is great with young and old alike.

The resort was just as I remember it , beautiful beaches (son matias the best ) bars and restaurants .

We took the boat to palma again 15 euros which is a great trip out .
marineland a bit of a let down - not much there , dolphin show was good tho.

Be careful when you arrive in reception though as you do get some opportunists come in on arrival day and try to steal handbags - 1 poor lady had hers stolen with 1500 euros , passports and tickets in .

Hotel staff still friendly , rooms made up daily . lovely views .

Food ok bit bland and some strange concotions but eatable we didnt go hungry . Only critisism not enough choice on kids menu and sometimes kids stuff was quite cold.

Go to Fantasia (crazy golf ) specailly at night when its lit up - for under 10 euros per adult you get all 3 courses.

Jungle Jims is a great bar to eat with the kids during daytime its on san matias beach just by the hawaii hotel - great couple own it and good with kids .
Chocolate fudge cake and ice cream YUMMMMM

all in all a brill place - would definately go back but probably not to the santa lucia will find somewhere kid freindly !!!!!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - May 2006

Opinion submitted in June 2006 by : 42,49

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stayed at the Santa Lucia after booking last minute. If you want a really spotless, friendly hotel with guaranteed sea views this one is for you. Yes, it does cater for older holiday makers but as a result the hotel is kept at a high standard. No excessive noise at night. Some people want to relax. If you want to be lively go out. There are lots of bars about and Magaluff is 10 mins stroll away.

The beaches on the doorstep are beautiful. I am fair skinned and hired a parasoll for 5 E for the week from the hotel shop which I must say hires out chairs, sunbeds and lots more at very good prices. Check it out.

The food at the hotel was very good and a good variety was had by all. You could always make a lovely meal but don't expect to eat as you would at a restaurant. It can be a little noisy with the waitresses constantly setting tables and clearing but there is no way around this at a large hotel really. At breakfast the juices are fowl only because they mix them with cordial and have it too strong. The way around this is to add water and it fine. Do take a travel kettle or hire one if you like a cup of hot coffe/tea. Like America, they don't seem to get it hot enough.

For the price we paid it was an excellent holiday. If you have booked - no worries!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - Apr/May 2006

Opinion submitted in May 2006 by : Chris and Val - Stamford (52, ??)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Back for the third time to the Santa Lucia on an unbeatable group offer, so what's changed?

Not a lot at all, I'm delighted to say! Many of the same staff are still there; Rosa and the gorgeous Wilma in the restaurant in particular.

The food has gone downhill very slightly since our last visit a year ago - not hot enough, today's roast beef is tomorrow's goulash and the day after's cottage pie, but all in all it's still PDG.

We went to all our usual haunts; The Three Brothers, The Office, White Horse, Mrs Doyles (Mick The Fiddler - FANTASTIC show!), and Alexandra's to see the rock God Jonathan and his Bass-playing Goddess Caroline, aka HOOCHED - do NOT miss these absolute rockin' geniuses.

Found a new (to us anyway) Eat-and-Drinkery at The Willows, past Golf Fantasia just before the harbour. You must try the Champagne Sangria (10 E) and the utterly delicious Spicy Cheese Nachos - DROOL!

Yes, it's full of elderly folks, yes they do sequence dancing and play Bingo (or Ole), but Magaluf is only 10 minutes walk away, and Alexandra's is only about 30 mins if you stop at the White Horse for Happy Hour 2 for 1 drinks!!

Don't stay anywhere else when you are in Majorca!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - April 2006

Opinion submitted in Apr 2006 by : Lee 31, Lucy 26, Mary (8 months)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I have just come back from a week break at the Santa Lucia hotel in Palma Nova, Mallorca. I stayed with my wife and my 8 month old daughter. My overall impression of the hotel was excellent.

After reading several other reviews on this, and other sites. I was naturally a little concerned about the hotel, staff, food, swimming pool and the attitude of guest towards young children. I need not have worried. From the moment we arrived the staff were friendly and helpful.

The hotel has 8 floors and is situated on a headland, directly in the centre of Palma Nova. It appeared, that no matter in which room you stayed,  there would have a sea view. Our room was located over the car park area and yet the view was fantastic. The room itself was nice and clean and was pleased to note the hotel had prepared a cot for my daughter.

Food in the hotel is aimed primarily at the english guests. Especially breakfast. For example, at breakfast, there were some continental options but was mainly geared up for the bacon, sausage, beans, egg and omelette eaters of the world. Dinner time was a lot better and the choice was wider. The food was nice but perhaps a touch bland. Either way, we choose to eat in the hotel every night and was satisfied. I would point out that the restaurant staff are amazing and very friendly. Especially towards children.

Because of the time of the year, we were told to expect a hotel full of OAP's who would hiss and snarl at a younger couple with a child. This was not the case and in fact, totally opposite. The other guests were mainly over 50's but there was a lovely atmosphere within the hotel and again, we never tired of people fussing over our daughter. So despite previous reviwes. Do not worry about bringing your child to this hotel.

The entertainment in the hotel was well supported by other guests and was quite ammusing. Perhaps it is more suited for an older crowd but was enjoyable none the less. There is a daytime kids club and the kids seemed to enjoy the games.

There are 2 swiiming pools at the hotel. An indoor heated pool and an outside pool. The outside pool was very cold. But personally i liked it that way !

As mentioned the hotel is located on a headland and as such is located directly on the beach in a perfect location.

I fully recommend this hotel and would not hesitate to go back. I don't particuarly have any grumbles. Maybe, the lifts come have been a little quicker but that would be it.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson Holidays jan 2006

Opinion submitted in Feb 2006 by : over 65

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just come back from Santa Lucia hotel. Hotel food was excellent and was plently of variaty. Prices quite reasonable in the lounge. Dancing in the lounge most afternoons and evening entertainment was good. hotel staff was very pleasent in the resturant and lounge. reception very good. Bedrooms were a very good standard. Tompson reps were always available and they were very good. We meet a lot of other people who had visted the hotel many times before and this speaks for its self. we shall be going back again this year and next for long stays now we have seen it ourselves. ideal position for local transport. Nice and flat all around to have a stroll. 3 lifts all working fine and had no problem with these.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson-october 2005

Opinion submitted in Nov 2005 by : audrey and dave-cumbria (56,59)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We booked on a Thomson price breakers and I am really glad we were allocated to the Santa Lucia.It was very handy to everything without being noisy and fully deserved its 3 stars if not more. In fact we have stayed at 4 stars which were far inferior.

We were allocated a room on the top floor and had a marvellous view over the bay although we did not get the sun on that side on our balcony.Ask for a pool view if you want to sit out a lot on your balcony.
However someone else who was on our side asked to move and they did it without bother but we were content with our view as there was plenty of room for sunbathing on the terraces.

We hired a car quite reasonably from an exchange place just over the road for 5 days and toured the island enjoying paguera and the caves of drach. For the price it was one of the best holidays we have had and would reccomend this hotel to anyone.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson Holidays October 2005

Opinion submitted in Oct 2005 by : Mick and Freda Walker, Hartlepool (68 and 63)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from another fabulous holiday at this Hotel.   Some of the previous comments have been rather negative but we have nothing but praise.   There is absolutely nothing to complain about.   We chose to take a taxi from the airport to the Hotel which meant we were first in the queue for booking into the hotel.   We requested a low floor and next to the lift because my wife is disabled and all this was taken into  account.   The room was comfortable with plenty of wardrobe space, a nice big bathroom and a pleasant balcony looking over the sea.   The food was excellent with nothing the same the two weeks we were there.   Plenty to choose from, catering for all types of needs.   If we had a complaint it would be perhaps water could be provided with the evening meal instead of having to buy it each night.   

The welcome party with the reps was very informative as was the leaving party, telling everybody what to expect on their departure.   We didn't go on  any of the trips, only Son Amar the night club and we upgraded to the gold option, which was dearer but gave us a better seat and a better meal, this is not to be missed.   Again we had a taxi from the hotel to the airport which saved a lot of hastle with the coach and meant we were one of the first in the airport queue.   The flight both ways was excellent, both being on time.   

We will have no hestitation in booking this holiday next year.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson-sept 2005

Opinion submitted in Oct 2005 by : david and cath ford (41.34)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

on arrival we found hotel situated in a very good location probably the best in palma nova.it caters very well for the  disabled.rooms were a little dated but clean and tidy.the cleaners came in every day.all staff were friendly and helpfull.
food was very good and a buffet style.
pool area very nice and an out side snack bar that was very reasonable.but you must get up early to get sunbeds people que up at 8 o,clock when the doors are opened.
the entertainment was quite good with professional acts on every other night.
other than the hotel there are a lot of bars and restaurants that are really cheap
and good quality.

all in all a very relaxing holiday in loveley surroundins.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson, August 05

Opinion submitted in Sept 2005 by : Andy,Kath, Courtney- Sunderland (49,  48,  8)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

We returned again this year with our grandaughter, this was 7 visit to the hotel, nothing new to report,nice rooms, carpeted out and suitable for our needs. Alth we were put in a  DISABLED ROOM, why ?? i dont know, none of us are disabled. The disabled access in the hotel is very good,

The hotel is on a great site, beach either side, and the sun terrace, altho you cannot get a sunlounger after 8am, i was on the terrace at 1 minute past 8 and not a bed to be had,guest queue up from 7.30am for them.  guests get a bed then return some hours later, i was paying 10Euro per day for the pleasure of the beach, i was up early enough for the terrace but i refuse to queue up,

The food was not to bad, could do better with the breakfast tho.
Entertainment could be better, altho there are some new acts,the ever present Leapy lee, we stayed in the lounge only a couple of nights, the free entertainment in the surrounding bars were doing a better job than those in the hotel.
The daytime games were going down well with the children as well as the adults

The resort is very peaceful, lots of bars, and eataries, TIME SHARE touts are there during daylight hours, the hair braiders are out in force in the evenings,

A short walk to Magaluf for some "noisy bars" and a short walk to quiet bars

Highlight of the holiday had to be THE PIRATES SHOW, great family entertainment,great show, unlimted wine for grown ups, unlimited soft drinks for the kiddies, plenty of food, chicken, sausages,chips,beans, side salad, bread rolls. Fantastic atmosphere in the place.

The low of the holiday, SONAMAR, an overrated over priced show, 110Euro for adult and 55Euro for children, Platinum section, Courtney got a plate of 2 onion rings, 2dates wrapped in bacon, one vey small portion of pizza and some small potoes for her starter, fish fingers and chips for her main meal, and a small portion of ice cream for dessert, oops almost forgot the one glass of pop for 55Euro !!!!!!
The MC did not speak much English,
Never agin will we go there.

Holiday overall

Great place. great hotel, great staff, great location, another visit, ???

Yes we'll be back,
With luck we might be able to get a sunlounger next time :-))

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - August 2005

Opinion submitted in Sept 2005 by : Paul Wignall - Salisbury (38,38,11)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Arrival
There was only one rep to meet the guests at the airport who was suffering from the previous evening, We did find our bus with the help of other drivers. Transfer was 25 minutes

Resort
Palma Nova is mainly British but with many Scandinavian and Spanish tourists. There are vast amounts of eateries but few fine restaurants. Food seems to be aimed at the fast food culture. There are some very exquisit dining places(Spanish) on the North Coast(Port de Valdemossa). Beaches are cleaned well and the sea cleaning boats are out every day. 
 
Hotel Location
The hotel is situated on it's own headland between two beaches: Palma Nova and Son Matias. Both Palma Nova and Magalluf are within walking distance. Accn is on 8 floors serviced by three lifts which did break occasionally but were swiftly dealt with.

Hotel Staff
The hotel staff are very friendly and are always willing to help, but they must be approached, they have plenty of information about local ammenities and transport. The Thomson reps in the hotel were very good and always helpful, the welcome meeting(5 Guests) was short and aimed at our needs.

Food
We enjoyed every meal, there was something for everyone. Over 2 weeks the buffet seems to have a 7 day rotation. Again the service was excellent. Only other guests can spoil a meal here but even that didn't happen. Due to our departure time 0800 reception provided us with a packed meal, basic but a nice touch.

Pool
We used the pool on the first day. It seemed to be cleaned well. Due to the hotel location we used the beach. Sunbeds are very limited at the hotel and the queue starts around 7 O' clock before the doors open at 8 when the stampede begins, we witnessed this only due to our departure time.

Rooms
With a fast growing daughter the room was small. Air-conditioning(free) and a fridge(14 euros) are a must. Cleaned well and towels were changed regularly. All balconies have sea views.

Entertainment
Can't comment on the daytime entrtainment but there were various games around the pool area or the lounge. Evenings were varied and depends on whats in town, the Kids disco was short and repetative provided by hotel entertainers.You cant please everyone but some evenings half of the audience deserted the lounge within the first few songs. Guitarists are the feature in the cocktail bar which also features some sport tv. There is also a quiet room for those escaping all noise.

General
The hotel I have rated very good becuase of comparing similar hotels in the resort we have stayed at. The hotel for our needs to be close to the hustle and bustle whilst it escapes the noise was ideal.

Recommendations
Aqualand- for children and adults is value for money but 120cm height restrictions apply on large rides.
Pirates Show- Fantastic fun for all ages front seats/champagne not required but arrive early even when booked.
Tours- The Island has some fantastic areas and some can only be accessed by hire car but the Western Adventure(Sat)is very good

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - July 2005

Opinion submitted in Dec 2005 by : Laura - Edinburgh (43, 17, 11)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Hotel
This was our third visit to this hotel and as usual it was way above standards.  All memebers of staff are friendly and always happy to help, although the Thomsons Reps were not around oftern but the reception and entertainment staff were much more knowledgable anyway.

Entertainment
Most of the evening shows were excellent, it was good to see all ages being catered for.  The morning activities by the pool are great fun and the mini disco in the evening proved popular.  My sister is 11 and she did line dancing every night and thoroughly enjoyed herself.  Sonia and Erwin work very hard and should be praised for their efforts.

Food
The hotel has its own pool side cafe bar which is fab ... so is the Orion bar across the road.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson-july2005

Opinion submitted in July 2005 by : natalie wood-wigan(24)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

everything was brilliant told all my friends and family to go

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson june  2005

Opinion submitted in July 2005 by : helen and dave eaton 50,51

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have read some bad reports on this hoteland can't understand why. this was our third year and each time has been great. 

the hotel is clean and nicely furnished. rooms and corridors are carpeted which cuts noise levels down. all rooms have sea view which is great and there is a beach either side of the hotel and a lovely promenade that runs either side as well. there are comments on the'dark side' of the hotel from other people. yes, the one side (facing over swimming pool) does get the sun all day and the other side only in the morning and from about 4pm. however, i can't really see the problem with this unless you want to spend the whole of the day on your balcony. we have been twice on the 'dark side' and have had no problems at all. it is nice to come uo from the beach or sun terrace at about 4.30 and sit on the balcony in the late sun for a while. 

also the rooms do not get as hot. the rooms have air conditioning which is very good and you can hire a fridge for a small amount. here is an english run shop in the hotel which stocks all sorts of essentials you may have forgotton plus gifts and a book lending service and parasol hire. the resort is clean, friendly and not to noisy at the time we have been the beaches are beautiful, cleaned regularly and the sea is quite shallow for quite a way out. food in the hotel is  good - can't understand the complaints i've read. my husband is a very fussy eater and never went hungry! 

all in all a great holiday and would recommend it to anyone.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson-June 2005

Opinion submitted in July 2005 by : Pete Hobbs-Plymouth  (56,56)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Hotel itself was amazing,just what we imagined when we saw it from Son Matius beach 12 months ago.The staff were all,without exception,first class.
The food was excellent,a varied and imaginative menu.
The resort itself leval, with buses into Palma plentiful and clean.The beaches were spotless and relaxing which kept "she who has to be obeyed" happy.
Overall a lovely holiday,to be recomended.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson -June 2005

Opinion submitted in June 2005 by : Steve - Cumbria  (54 and 45)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

AIRPORT TRANSFER..
This was very efficient and takes between 25 and 35 minutes depending on the traffic.

THE HOTEL..
The Santa Lucia must be in the best position in Palma Nova, it actually rests on a low headland that divides 2 sandy bays. I should imagine it is impossible to have a room that will not offer a panoramic view.
We found the hotel to be well worth it's 3 stars and as good as some 4 stars, on arrival at reception we were impressed with the politeness of staff and this continued for the full week.

There are 3 lifts and I would consider everything suitable for the wheelchair user. Our room was of an acceptable size with twin beds, tv (limited channels),good wardrobes, dressing table and good sized bathroom with powerful over the bath shower. The safe and fridge cost 24 euros per week and you are returned 12 euros when you leave. the balcony is excellent offering good privacy with table and 2 chairs. Air conditioning worked well and kept the room at a comfortable temperature,the room has maid service every day with fresh towels daily, beds made and sheets changed mid weeek.

FOOD..
I believe this is always difficult to review due to individuals likes and dislikes but here goes.. we had some good meals and some excellent meals but we never had a bad meal which is the main thing. There always appeared to be a wide variety of selection including some vegeterian, some English and some local variations, you can buy a bottle of wine for 6 euros and if you drink half, the bottle will be kept for the following day. We had no complaints, although one elderly couple rated it below average because there was no strawberry jam, this was after they had eaten a 5 course meal, don't some people love to complain!!

STAFF..
No problems at all, very polite and willing to help. When we stayed here 3 years ago we reported some ants on the balcony and within 15 minutes we had the Reception Manager, a maintenance man and a cleaner in our room to "sort them out" and they did.

ENTERTAINMENT..
Entertainment staff excellent and hard working, bit of ballroom dancing, mini disco for the young ones, line dancing, bingo and then the show, we watched 5 shows and thought 4 of them were fantastic the other was so so.

THE RESORT..
We do not find the area is the wild partying complex that everyone suggests, I think that may be more towards Magaluf. It is lively and colourful with plenty to see and do, people are friendly and I witnessed no extremes of stupid or drunken behaviour. The beaches are cleaned every morning and offer plenty of sun loungers at reasonable cost plus the usual banana boat and paddle boats etc. 

The area is policed very well, never saw any lucky lucky men but there was still the odd timeshare seller around, FOR YOUR SAKE PLEASE DO NOT BE TEMPTED.. YOU WILL REGRET IT, I WAS AMAZED AT HOW MANY PEOPLE THEY MANAGED TO WHISK AWAY IN TAXIS FOR 5 HOURS OF HARD SELL. we had lunch in various cafe / bars and always thought it was decent grub at a fair price

IN SUMMARY..
The Santa Lucia is more suited to the older generation although there were about 12 children the week we stayed, if you are a hen or stag party go to Magaluf you will enjoy it more. The locals are friendly and honest but be aware of bag snatchers and pickpockets, but in honesty this is more likely to be a fellow Brit, anywhere from the airport right through your holiday. Prices seem to have risen a fair bit since the introduction of the Euro..surprise surprise!!

One couple did tell us that last year they came for a week and the hotel was full of children running through the hotel and playing in the lifts, mind it was the school holidays and we have had no experience of this problem on the 2 occasions we have been here, if it was as bad as they suggested I wonder why they returned this year.

ALL IN ALL A GOOD HOLIDAY AT A NICE RESORT IN AN EXCELLENT HOTEL, I WOULD NOT THINK TWICE ABOUT RETURNING.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - May 2005

Opinion submitted in June 2005 by : Les Retallick - Torquay (54), Mike Hardie - Dawlish (19)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

My godson and I chose the Santa Lucia having read the comments from other users on this website.  

First impressions were a little uncertain, as it seemed that the entire hotel was occupied by OAP's - not a good idea when travelling with a nineteen year old.  However, we found out later that the hotel caters mainly for older visitors in the winter months, and for families and couples in the summer.  We had arrived on the 'changeover' week, and by the end of our stay there were many more younger people arriving.  If you're planning to visit in early or late season, and you've got a teenage family, you should be aware that the hotel entertainment is geared for an older clientele (the special guest star one evening was Leapy Lee, who, not surprisingly, Mike had never heard of).  However, apart from this reservation, we had no real complaints about the hotel.  

We were on the seventh floor, and the views from the balcony were amazing.  As the hotel is built on a small headland, all rooms have a sea view.  Depending what time of day it was, the sea constantly changed colour.  No idea how many photographs we took from the balcony, but it was a lot!  The room itself was basic but comfortable, and spotlessly clean.  Towels changed daily, bedding twice during the week.  We hired a fridge for the week which was about ten pounds.  Worth it to have a cold drink when you wanted one.  

In spite of its seafront location, the Santa Lucia was very quiet at night.  There are several music and karaoke bars adjacent to the hotel, but the outside music is turned off at midnight, and has to move inside, meaning that you can get an early night if you want to. The food was what you'd expect from a large package hotel - plenty of it, but a bit lacking in variety.  We would have preferred to book b&b, but the hotel only does half or full board.  We tried the evening meal on our second night, but were not over impressed, so we ate out each night after that.  Palma Nova has a great variety of cafes and restaurants and it seems a pity not to try some of them.  Breakfasts at the hotel were fine.  

We managed to avoid going to the reps welcome party, which we feel should be renamed 'Let me sell you an excursion' party.  A hire car was included in our package, so we didn't need any of the over-priced organised trips.

Palma Nova was something of a surprise - a very pleasant and well laid out resort, with a fine new promenade.  No doubt if we'd have gone in July or August it would have been much busier and much noisier, but as it was the end of May it was great.  If you want all-night bars, clubs and pounding music, then neighbouring Magalluf is only a ten to fifteen minute stroll away. As already said, eating out in Palma Nova is no problem - there are more places than you can shake a menu at, and not all of them of the 'chips with everything' type of menu.  Best place we found was, without a doubt, the 'Real Dion', on the seafront, only a few doors along from the turning that leads to the Golf Fantasia.  It's owned and run by a British couple, and has fine and varied menu, with daily specials. The food is all home cooked and delicious.  The rasberry brulee was to die for!

Having a car meant that getting out and about was no trouble at all.  Driving on Mallorca is no problem, provided you don't mind constant hairpin bends when you're up in the mountains.  We drove over to the east coast to visit the Dragon Caves - magnificent, but we both felt the included concert on the underground lake did drag on a bit.  Also visited Soller (driving through the Soller Tunnel was an experience!)and took the tram down to Port de Soller.  Also drove to Sa Calobra, so that Mike could do some snorkelling.  

Valldemossa and Estellencs the next day, then down to Cala Deia for more snorkelling, where we hit a problem, or rather Mike did, in the shape of a large jellyfish which wrapped itself around his arm.  This inlvolved visits to the nearest pharmamcist (in Deia), then a visit to the clinic in Palma Nova, then a trip by ambulance to the main clinic in Palma.  Luckily we had full insurance!  No lasting effects other than what Mike described as feeling like a bad netttle sting.  

Also went to Portal Nous to have a wander round the marina deciding which of the luxury cruisers we'd have when the lottery numbers come up.  Had orange juice and croissants in the bar on the harbour side - 28 euro's!!  Up to Bellver Castle overloooking Palma, and then for swim in Illetas, keeping a wary eye open for more jellyfish.  Last day was spent in Palma.  Mike isn't noted for his enthusiasm for visiting churches, but he was very impressed with Palma Cathedral, which is a magnificent building, especially now that many of the blocked windows are being re-opened and light is again flooding into the building.  Last afternoon was spent at Portal Vells, a very small resort a few miles beyong Magalluf.  Development here is very low key, but no doubt that will all change in the not too far distant future.  

Mike managed to find another jellyfish, but it was much smaller than the first one, and the sting was nowhere near as bad, and didn't need medical attention.  Families with children should be aware that jellyfish are common around Mallorca, and their sting could be very nasty for a young child.

Overall, we both had a great week.  Mallorca is a beautiful island, and it's easy to escape the crowds if you want to, and also easy to have a night out on the town if you want to.  Whatever your age or temperament, Mallorca will have something to suit you.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson april 2005

Opinion submitted in May 2005 by : anne gerrard - derbyshire ( 56, 49 )

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just returned from our holiday in majorca one of many taken by us, we decided we would like to stay at the santa lucia, and were not disapointed, the hotel was comfortable and every bit of it is spotless.  The food was very good and the staff very helpful. We would recomend it to any one, give it a try for your self.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson 4th March 2005- 11th March 2005

Opinion submitted in Mar 2005 by : Julie 34, Roae, 16

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

I have been to Mallorca on four other occasions over the last 10 years. When I was 24 this was the place for me. I have always stayed in Magaluf or Palma Nova, which are close together. It may well be that I am getting older and some what appauled at the behaviour of  people, bragging about having 42 s*xual partners in the Chapplins bar. It is  not what I want to hear from the bar staff, although it could be argued that this is what Magaluf is about and that is a fair suggestion.

If you think of the time of year I went  March, then it was not the "rocking" resort that I have seen before. Hence think about this if you want to walk around the resort with  your kids and go into these bars.I'm not a prude but does it have to be in your face? the answer is yes, I think.

Don't let this put you off Mallorca.

The hotel--- The position of the hotel near to the beach is fabulous, no two ways about it. The outside pool and area around the pool was ok, although I can imagine that it will be busy at peak times. The indoor pool with sauna, steam room and Jacuzzi is a real bonus, although it would be busy in peak holiday times. The indoor pool is open 8.00am until 8.00pm. The sauna and steam room close at 5.00pm, which was disappointing, this should be extended to continue till 8.00pm. Only 6 people allowed in the steam room, and about 4 in the sauna. Jacuzzi is about 6 people, this can be turned off and gives a nice relaxing swim without the noise.

There is a sun terrace which was in a good position and our balcony overlooked this. This side of the hotel is best as the sun is on this side of the hotel for most of the day.

The Hotel room- The key fob is used to switch on the electric in the room. As you walk into the room on your right is a coat hook directly opposite is the bathroom. There is a hairdryer and toilet, sink and bath/shower. Water is hot no concerns. There is another door which leads into your room. I though that this offered more privacy as you can hear the domestic staff enter your room. The room are a nice shade of yellow with the patio door leading to a reasonably sized balcony. Two chairs, table and a small fixed to the wall clothes line. Also an astray for you smokers! Returning back into  the room is a dressing table with a good sized mirror and stool. There is a lamp which lights up this side of the room. The room is dull in my opinion. This lamp can be turned off from the bed. Two lamps are at the side of your bed. You will bang your head on one them as you get items out of the safe, which is in the wardrobe. Take extra coat hangers. Plenty of space for clothes. Small TV in the room Sky News, CNN and Euro Sports. There was a fridge you could hire. I didn't bother with this but it looked a good size. Beds fine, with two good pillows, extra blankets available. Heating/ air conditioning has an understandable timer. I don't like blow heating though but that's me being "picky". Carpets in the bedroom. Overall I though the room was fine, just a bit dull due to lack of light.

Carpets in the hotel corridor, lobby area has computers with internet useage. I did not have cause to speak to he reps, although an older lady informed me that her brother had been taken to hospital and reps had been of great assistance to her. She also stated reception staff kind as she was worrying about the phone bill home. I found the staff fine, welcoming and helpful, although the  staff in the dining room appeared focused on the task in hand.  I shall return to the all important food....

I never realy like the food in any hotel, so take this acoount of the food with a pinch of salt.

The breakfast is ok, Bacon one day sausage the next. The food appears to be cooked and then left, not cooked in small amounts to cater for less people in the hotel but cooked and then left. The hotel could do with some water for guests as the orange juice was so sweet. Conflakes etc and the usual cakes on offer.  Evenings was much of the same, soup and then main meal. Chips are ok if you get them hot. Fruit and puddings on offer. Its ok, you can make a meal out of it, just don't expect Jamie Oliver! cause he's not there!

I would go back to the hotel at this time of year "especially at this time of year." The indoor pool sold it for me and the kids would benefit, holidays can be expensive when the kids are bored? I remember this. The pools not massive, about 5 people can swim from the  top of it to bottom. I'm 5ft 2 ins and could stand in the deep end, just.

I did not join in with the line dancing or  the entertainment in the hotel. I liked to see the "old time dancing" and I would have though it was alright, the piano bar and the main bar always busy. Drinks reasonable. The rooms packed out most evenings and on the one occassion I was in the hotel at 12.00am it sounded fun!

The resort as I have stated is busy and would be "choc o block" in the summer months. Football in most places. I liked the Brittania in Magaluf, currently has two female and one male singer on, good enterainment, no football. The City Lights bar at the top of Magaluf fine. Have a good look out for the prices of drinks. Benny Hills always a start for the kids anyway. You will find a place in Magaluf/ Palma Nova.

Don't pay to go on the excersions, hire a car, don't forget your licence. Go to Valldamossa, Port a Soller. Go into Palma on the bus.  Opposite the bus stop is the train station, get there about 10.30am and go on the Orange Train, Only two trains per day to Port a Soller, double check above details. Marine Land you can have a good walk from  Palma Nova, Approx 1 hour walk. You can catch the 104, 106 bus if you need to.  Behind Marine Land is a port with lots of big boats, spend a few hours dreaming around here. Go on the same buses and go into Plama, have a good look around the cathedral. Watch the "little old women" selling flowers, they are working in twos and will pick your pockets, so I was told.

The beaches are lovely in Palma Nova and Magaluf. Hope all this helps 

Last but not least the airport staff where weighing every piece of luggage. Lots of people where over the limit. 7.50 Euros' per KG. Think about what you are packing? do I need this? am I going to wear it?

Have a great holiday.

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Hotel Santa Lucia - Palma Nova

Operator and Date: own - March 2005

Opinion submitted in Mar 2005 by : Glasgow (45, 39, 26)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just went to Majorca for two nights, booked own flights, and booked hotel through Thomson.  Hotel was half board and the food was excellent with a good variety.  Rooms were clean and the staff at the hotel pleasant.  This large hotel is right on the beach and close to all amenities.  Did not sample the hotel entertainment and chose to go out at night, basically because the average age of the residents was approx. 65, just as you would expect as this time of year.  

Not sure if I would want to stay at this hotel at the height of season, it was busy enough in March.   

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson-january 2005

Opinion submitted in Apr 2005 by : jean & bill-bolton(62,50)

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we went to the santa lucia for our 30th weddding anniversary in january.as we got off the plane i saw that it was snowing!!i thought it was a one off.when we got to the hotel it was about 10.30pm.we expected to have a drink and a sandwich laid on ,but when we asked the receptionist she said "you can buy a coffee in the bar ,so we did'nt bother.the staff were a bit snotty with us,the waitresses were hard worked but very off with the customers,and slow at clearing the tables.i once went to get myself a cup and saucer off her trolley and she nearly had a fit!!the food was excellent and lots of it.

entertainment was okish if you were into bingo,old time dancing,and pathetic turns.the hotel is on the beach with lovely views,the rooms are lovely and clean,but beware of the interconnecting doors.you can hear everything as if they are in the toilet next to your bed!!!we got a pack of 17-19 year old students next door to us on the second floor,and they were really noisy and came in late every night.i was glad when they went home.

the only thing that really put the mockers on it was that when we got up the next morning we could not see the beach for ,wait for it ,snow!!!it was like a blizzard for 3 days and freezing cold luckily for us the room had central heating so we turned it up to 30degrees when we came in .that reely put me off majorca as it was the first time we have been there.

beware of the gypsies selling flowers as they are only after your purse we saw one lady have a lucky escape,and that was in january god knows what they would be like in the summer months.buses are frequent and take you to little towns.

all in all a good hotel and would go back again.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - 2005 / 2006

Opinion submitted in May 2006 by : jacqui and frank (43,42)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

First time i have written a review but after staying at the santa lucia i wanted everyone to know what a great hotel it was, views of sea and beach stunning, staff very helpful, food very good, only downside was you had to pay for tea/coffee making facilities in room. hotel caters mainly for over 50's,indoor pool and jacuzzi very nice as outside pool not heated.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson - 2005

Opinion submitted in July 2005 by : Chris and Val - Wakefield

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This is the 5th time to the hotel and just as good as always. 

Seems to attract the middle plus age group, so very little noise which is a pleasent change. 

The food as always was very good with an extensive range. The staff of the hotel were always polite and could not do enough to help and advise. i have just one complaint which is not the hotel but the Thompson reps that seem to spend a great time based in the hotel. After taking no notice of the standard welcome meeting (ie selling as many trips as they could, a few days into the holiday I asked if the ferry still went into Palma city. The staff said they did not know and did not seemed interested. It still does and is marked on posters outside on the front. Once again the superb hotel staff helped us out. So it has to be said - if thopmson can't sell it to you, they don't want to know. So come on Thompson, get your act together and tell the truth. Apart from that first class as always

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Hotel Santa Lucia - Palma Nova

Operator and Date: November 2004

Opinion submitted in Nov 2004 by : Mike & Janet Hobson

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Could not get our favourite the Cala Blanca which is a genuine 4 star unlike the Santa Lucia which is a 3 star aiming to be a 4 star. Disappointed as the Thomas Cook brochure and sales staff claimed it to be 4 star as does the Thomsons literature. 

Entertainment mediocre with perhaps 3 decent shows out of 7, the early evening entertainment from 8.15 to show time at 10pm is dreadful, would like more modern musice, quizzes, kareoke perhaps. Palma Nova itself is very pleasant to walk around including the supermarkets on the main road with a couple of English cafe bars were you can get a decent cup of copy and read the days English newspaper for free. Can definitely recommend Monroes from 10.30pm onwards (some great expat singers we suspect were once professionals)A real down was only 3 lifts for 700 people if the hotel is full and as only 2 were working most of the time it meant a long wait to reach your room which if you are unlucky was on the non sunny side i.e. the left. 

Considering the price was the same as the Cala Blanca we considered this poor value especially as the food left a lot to be desired, bland, unimaginative and poor selection and why only bacon for breakfast on alternate days, is there a shortage of pigs in Majorca?

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson - October 2004

Opinion submitted in Nov 2004 by : Dave & Linda 46 & 44

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was a last minute long weekend break. Booked off the internet and originally staying in Palma at the Hotel Azur. We thought we had a good deal. Then, 3 days before leaving a phone call with those words " there's a problem with your hotel" dread, doom dark clouds gathering on the horizon etc, "would you accept an upgrade? clouds lifting, a smile creeping on the face, joy. Where to we say? the Hotel St Lucia, half board in Palma Nova, oh and some money back. A millisecond later we say ok.

Fying from Bristol, leaving on time, arriving early, things are looking good. Transfer about 20 minutes and first sight of the hotel. Right on the beach!
The hotel has recently had a refurb and it is absolutely spotless. No matter what room your in you will have a great view as the hotel sticks out into the bay. The rooms a good sized with plenty of storage space and they all have a balcony. We were on the 7th floor so the view was superb. The only down side, and this seems to be true of all continental hotels is the size and speed of the lift. The signs said 8, the alarm sounded at 6 medium sized people and even that was "friendly". The the food was typical for this type of hotel but it was cooked and presented well. A smile or two from the staff would have been nice.

Palma Nova itself is basically focused around two curved golden bays with shops occasionally stretching back inland for a short distance. There is the usual large choice of bars, cafe's and eating houses. Because its mostly flat the only problem we had was dodging the wheelchair grand prix! I have never seen so many wheelchairs, and mostly out of control by their drivers, I lost count of the times we had to move switftly out of the way as some wheelchair bound Biggles came flying out of control along the pavement.
However Palma Nova was clean, friendly and had plenty of choice and the beaches were spotless. Even in mid October the temp hit 32C.
Magaluf, is not far away but there is some sort of invisble devide that does seperate them so dont be put off.

Bottom line is I would go again.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - Sept  2004

Opinion submitted in Nov 2004 by : Kim, Michael, J (44,47,14)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

After having read the past reviews of this hotel on this site for 2004, We were a little worried. We have visted palma nova twice before, but i have to say that this was the best hotel in palma nova. The food was good (very English).The cocktail bar that is open untill at least 2pm most nights was great for a late nite drink. Swimming pool was very clean. While we were there playstation 2 games machines were installed in the reception area, which was great for children. There are also 3 computers with internet and web cams in the reception area. Entertainment was very good for a hotel, staff were very friendy. Hotel has a fantastic view of the sea and is right on the beach.

I would stay in a Acorn Hotel again. Best holiday ever. Great night in the cocktail bar spoon player was excellent.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson Sept 2004

Opinion submitted in Oct 2004 by : Dorothy Graham ( 52, 49)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just returned from 2 weeks at this hotel booked from Pricebreakers brochure. Bit unsure of resort due to some bad press but should not have been.Palma Nova has got something for everyone.  

The hotel was in an excellent position right on beach and with fantastic sea views. Food was good lots of choice so even if you didnt like the meat meals there was always a good cold buffet to choose from.  Got a bit fed up of the cooked breakfast after 1 week so tried the fruit and yogurt etc which was lovely. There were a lot of older people at the hotel who seem to return year after year but then thats better than a lots of loutish lads anytime. 

The only downside was the room. It was very clean and maid service was great however there are ajoining doors to the room next door and every and I mean every sound in the next room can be heard.Its as if they are in the room with you which can be a bit off putting but we got round this by putting the TV on!! This didnt spoil the holiday as we were only in the room for a short time but be warned. We saved a lot of money on this holiday on the brochure price and feel we got a great holiday at a bargin price.  As for the sunbeds the hotel has signs stating they cannot be reserved so if you have this problem see the rep or reception staff who are very helpful. 

If your going to the Santa Lucia have a great holiday - we did.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - September 2004

Opinion submitted in Sept 2004 by : Linda,Nicole,John-paul (43,39,15)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Stayed at Santa Lucia last week and were pleasantly surprised by what we found. 

To be honest we were a little worried due to some of the harsh comments made by some other correspondents.  The hotel was very clean, well equipped and comfortably furnished. The evening meals were great though the brekky was the usual spanish attempt at an english fry up. But hey! we wern't in England - we were in Spain! It certainly did us no harm putting up with a few odd combinations of brekky items for a week or so. The restaurant staff were always polite and smiled aplenty. 

The pool area was lovely. Yes there was the age old problem of towels on empty sunbeds but that is down to selfish (british)people reserving them then disappearing for most of the day not the hotel management. If you ask the life guard, she will take towels off the sun beds for you if you're too embarrased to do it yourself. 

The hotel does seem to attract a high proportion of older folk but there are younger folk there too. After previously staying at hotels full of screaming kids with their couldn't care less parents I know which I prefer! For us, staying at the Santa Lucia gave us the best of both worlds. The hotel was comfortable and well run. It was right on the beach and we had relative peace and relaxation and beautiful views by day. 

By night, we had a wealth of bars and entertainment on our doorstep if we didn't like the hotel entertainment or we could take a ten minute walk into Magaluf. Perfect! I love Majorca and have been 3 times now. When I make it a 4th I'll certainly consider the Santa Lucia again. 

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson Aug 2004

Opinion submitted in Aug 2004 by : Paul, Jane (47-40) S O T

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion:

Went on a recommendation?
The Hotel as a 4 star but only 3 on the Hotel as you arrive.  I now know why.
The rooms were very clean and were kept clean by the only staff to seem happy in there jobs.
The food was very bland and sometimes yuck and the breakfast was not worth a euro as the bars near by sold a full english for 3-4 euros (the canteen "restaurant" was worse than school dinners)Crash Bang Whoops Frown never a smile!!!!!!!!!

Don't even think about a sun bed unless you want to get up at 6am (don,t think so on holiday).
The entertainment was rubbish good job Magaluf was close by.
The beaches are brill and loads of bars near by, or a 10 mins walk to Magaluf.
I'v read good reports and bad on this Hotel.... Rating for us 4/10.
PS loads of A O A now staying here!!!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - July 2004

Opinion submitted in Aug 2004 by : Dobson - North Yorkshire (50, 46, 18, 14)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have just returned from our second holiday to the Santa Lucia. Once again the hotel was great. The rooms are very clean and the food was excellent. The hotel staff were very friendly and helpful.

This year we found that the holiday reps were not as friendly and informative as previous years. Whereas the reception staff spoke very good english and answered some of the questions we had.

The entertainment at the hotel has gone down hill since last year. Most nights there was just a comedian or singer on. But in general the entertainment has deteriated.

The resort is great. With lots of bars, restaurants and shops just outside the hotel. Magaluf is just a 10 minute walk away where there are lots of british owned bars and pubs.

There are many attractions close by to the hotel. Two of the best are Western waterpark in Magaluf and Marineland in Portals Nous.

One of our favourite bars was Banana Joes in Palma Nova. It is british owned and is open until 6am!

Overall we had a fab holiday and would highly reccommend it.

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Hotel Santa Lucia - Palma Nova

Operator and Date: JULY  2004

Opinion submitted in July 2004 by : ROB & GAYNOR - LEEK  (45, 43)

Resort Rating: Very Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Have been to this Hotel on many occasions but this year the standards were well below average.  The entertainment was almosts nill with no effort form the entertainment staff.  The food was, in the most inedible haveing to eat out on most nights. Do go to the Bar OLAS, good food and drink tucked away.
No costomer satisfaction forms on the flight home so could not rant on to Thompson about our disapointment.  Thompson sort this at one time good Hotel out.
DONT GO BY THE BROCHURE .2* only
It was a real let down.
Did a weeks cruise this year 1st class EXCELLENT.

See Spitit cruise.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - june 2004

Opinion submitted in July 2004 by : david and helen eaton (50/49)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

this was our second stay at the santa lucia and once again we really enjoyed it. 

the food is no where near as bad as some people on this website are making out! true, it's not gourmet style but there is always plenty of choice and plenty of it. several nights there was a carvery and we have always found the staff pleasant and helpful. 

the hotel is in the best position possible - right on the beach and surrounded by a lovely promenade. rooms are clean and comfortable as is the rest of the hotel. the pool area is nice although there is the usual sun-bed problem, but that seems to apply anywhere and as the beach is right on the dooorstep it doesnt really matter! there is an indoor pool and also sauna/ stam room and hairdresser. 

people in this hotel do seem to be older although there are families there and everyone seems friendly and sociable. the only downside to the hotel is the entertainment which could certainly be better. if you need more lively entertainment magaluf is only about a 15minute walk away. 

i feel this hotel has had some really harsh comments made about it that it dosn't deserve. we have already booked for next year.

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Hotel Santa Lucia - Palma Nova

Operator and Date: June 2004

Opinion submitted in July 2004 by : Carter - Elston  35,32

Resort Rating: Excellent

Accommodation Rating: No rating

My/Our Holiday Opinion: 

The Santa Lucia Hotel has what must be the best location in Palma Nova, which is right on the beach.  Our room had a fantastic view,of the sea and beach .  

The staff at the hotel, were friendly, but could do better in the resturaunt area. A smiling face from a waitress at breakfast would be nice !!, but you rarely got !!!. We stayed at the Santa Lucia, for 7 days and enjoyed our stay very much. 

The resort is great for couples and familys, and if you like to party, there are lots of bars, just up the road in Magaluf. The food was good, but entertainment ive seen better. The swimming pool, and area is nice. There is a steam and sauna room at this hotel, which for some reason was only working a couple of times during our stay. 

The people staying at the santa lucia, tend to be more mature in there 50s and 60s, but there are familys as well !!. But you do tend to be out numbered by the pensioners.  This was nice as it made for a more relaxed holiday for us, This hotel is not for the all night party animals !!!. If your looking for a quality hotel, with good food and the best location, which has to be described as Fantastic. Then the Santa Lucia is for you !.  

We would love to go back again, and will stay at the Santa Lucia, if staying at Palma Nova.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - May 2004

Opinion submitted in Aug 2004 by : maryann-bedfordshire(32,38,13,9)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

we first went to santa luica last year aug 2003,it was the first time we took own kids has they loved butlins,we went there for 11 nights when we got there rooms was really, staff very helpfull meals was good breakfast and evening meals reps was great pools always very clean i would always go back, the holiday was great diddnt want to come home Now the kids will only go back to santa luica not butlins no more (only on weekend breaks)
We went back to santa lucia may 2004,still great staff, reps, food, rooms, all rooms has sea view

The hotal has all ages staying there which is nice we have always got on with all other guest in the hotal form the ages of 5years old to 70 years old they is not alot more i can stay apart from great hotal, staff, meals, pools, rooms, shop in hotal, great shops and bars around the hotal also nightlife is not on yr doorstep

we have all ready booked up for 2005 cannot wait to get out there 

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Hotel Santa Lucia - Palma Nova

Operator and Date: March 2004

Opinion submitted in Apr 2004 by : Mr. Winchcombe London (75)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Having used this hotel for 27 years i was prepared for the dodgy food, the queues and the lift breaking down.

I was informed that the hotel had been closed during the past 3 months for refurbishment and what a surprise i received.

The food was excellent. Prawns as a starter one evening and the roasts i.e pork, beef, lamb was cut into thing slices
and served by pleasant waiters.

The reception staff were marvellous especially Tony Jimenez who ensured i had a first floor room as i am disabled.  Also the Thomson girls who couldnt do enough for the holiday makers.

The rooms were very comfortable and as we had snow last Monday the heating came in very handy

All in all i had a wonderful holiday

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson 2004

Opinion submitted in Sept 2004 by : maria londom 44,47,15,17,18

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Hotel spotless, not much to do in the day time, very small pool and NO sunbeds unless you want to get up at 7.30
food got very boring after the first week. DONT go on the inca market trip it costs 22e each and you are there only 2 hours not long enough.

On the whole not a bad holiday but very miserable staff eveywhere.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson - Dec 2003

Opinion submitted in Jan 2004 by : Julie openshaw - Stockport (49,16,7

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Hiya
my stay at our hotel santa lucia was amazing. we didnt like it at first coz full ov old foagies like my mum. but the nxt day life seemed better.  

But the rest of our stay was lovely, Me my daughers Amanda (16) and Sophie (8) and me (48) were a little wary because it seemed very quite and geared to the older generation, but if u want a holdiay where u do not need to put your towels on a bed, this is for u, (only joking) anyway jokes beside would like to send my love to Jose and Raffa and Marleen and Terry at the Hideway Cafe, Love you loads and hope to c u soon, Amanda would now like 2 add her bit- ola;;;;;;jus like to say am missin my cheesecakes at the hideway cafe. i fort the reps at the hotel were fantastic n was always there wen u needed them. 1 thing i liked the most was avin our bed made 4 us every mornin. ola 2 every1 at Monroes, missin u all n ope to c u soon.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson  -  Dec  2003

Opinion submitted in Jan 2004 by : Glennis Thomson  -  Cumbernauld  (45,48)

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

This was our first time at the Santa Lucia, and will probably be our last!  The hotel was once a nice one, but is now looking very shabby and tired, and badly in need of updating.

We have been going to Mallorca for the past 6 years, at least twice a year and I can honestly say this hotel did not live up to its description.

The main reception is very dated and dull, and unfortunately the staff do not appear to know how to smile!  The average age of the guests here appears to be 65 and over.  The food was bland, repetative, cold and not very appealling.  We tried the breakfast and dinner a few times, but ended up going out to eat.

I was unfortunate enough to end up in hospital during my stay, for 2 1/2 days, but the thing that bothered me most was that when we returned our coffee cups in the room had not been cleaned, beds not made towels or linen not changed!!  Not good enough Santa Lucia!!

The reps at the hotel though were excellent and went out of their way to keep in touch at the hospital and when we returned  -  I cant thank the Thomson Reps enough  -  Thanks Anna and Kirsty.

Palma Nova is a great resort which we have stayed in many times, even in the off peak season.  There are still plenty of restaraunts and pubs open.  Try Munroe's for a great night of Kareoke and their food is good too. 

A word of warning!!!!  There is a new scam doing the rounds in Palma Nova.  I was almost robbed by two local ladies {I use the term loosly]  The approach you with a flower asking you for one cent for the flower as it is the Fiesta of Santa Maria.  Fine  -  but they will not accept money from the male, it must be the female who gives it.  So you get your purse out and start looking for a one cent  -  you dont have one, they then kind of grab at your purse and start fumbling in the coin part whilst you are still holding it -  I then realised that she was trying to pull out the notes from the side at the same time and grabbed it away from her.  Whilst this is going on the other one is playing lookout.  They scarpered once she realised I had found her out  -  nothing was taken fortunately.

I spoke to the rep when we got back to the hotel and apparently it is  a new scam, So You Have Been Warned!!

None of this has put us off though and we are going back to Palma Nova in March to the Son Matias Beach Hotel which has had rave reviews!!

Mallorca is such a beautiful island with really friendly people, please try and visit the interior of the island, like Valdemossa which will show you a different side to Mallorca.  Happy Holidays  !!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - Oct 2003

Opinion submitted in Nov 2003 by : Melody Sloan - Bathgate (13,42,76)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

I have just got back from a 7 day holiday at the Santa Lucia hotel I thought it was good but some parts could have been better.For instance we flew with Spanair + our flight was delayed by 2 hours each way so we didnt arrive at the hotel till about 12.30am + we left the hotel at 3.50am(NEVER fly with spanair again!)I am 13 by the way even if its not really relevant.

The reps were friendly enough + me + my mum went on 2 of the trips-Moonlight riding(good but i wish id went in the advanced group instead of the intermediate)+ the caves of drach(good but I was shocked when i went 2 the manor house because the animals were not looked after properley at all + were kept in areas where little or no food was available for them!+ also we stopped at a cafe for something to eat + it was over e6 for a strawberry milkshake!)There were a lot of cats round the hotel which i liked as i love cats.

The entertainment was ok.But it always started with waltzes + sequence dancing for the older people (who out numbered every1 else in the hotel!)then line dancing.

I was dissapointed i never got to see the western show but the knive throwing show they replaced it with was quite good,they also had a magic show which was very clever + a comedy show tramp + swank which was hilarious.The entertainment staff-Vanessa + Annette were very friendly + funny-especially Vanessa when she did little dances in the DJ box to the waltzes!

The outdoor pool area was nice enough but sunbeds always got taken up quickly + the pool was really cold so i went down 2 the beach + swam in the sea which was quite clean.All the balconies had a sea view which was good.The room was quite small (partly due to an extra bed) + you  couldnt get any decent tv channels (i will scream if i have to watch any more sky news!)the carpets werent in very good condition but other than that the room wasnt too bad.

The food hmm....... well i personally didnt like it too much especially every 2nd day when there was sausages instead of bacon + I lived on chips every night but my mum + gran thought it was ok.
So overall a good holiday apart from the dodgy flight times + i probably would go there again.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - August to September 2003

Opinion submitted in Sept 2003 by : Ian Jones - Merthyr Tydfil, South Wales (41, 35)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

We went with my in-laws for an 11 night stay starting August 31st. They'd stayed at the Santa Lucia in 2000 and it has gone down in standard.

Speaking personally, the accommodation was ok. The room air conditioning really struggled when the outside temp was high. The staff were great. We didn't even attempt to get loungers around the pool. What really brings this hotel down to an average (or even a below average) rating is its restaurant. The food is appalling, and the level of noise from plates and cutlery being cleared away has to be heard to be believed. Just think of a motorway service area cafeteria and you'll have some idea of the ambience.

The food is low quality, low cost swill (to quote another guest). Most of it is tinned or frozen. One night we had roast lamb and mint sauce as main course with a choice of sprouts or sprouts for vegetables, and jacket or sauted potato. Another night we had bread and butter pudding for desert.

Most guests tend to make the effort for evening meal. But an England top and tracksuit bottoms are not uncommon.
The Santa Lucia is the type of hotel which attracts regular guests year after year. From chatting with other guests at the hotel, a lot of their regular customers won't be returning.

What's needed here is a new approach to food and to food preparation, and an injection of style. Just as a guide, the last time this hotel won a Thomson (Gold) award was, I believe, 1999.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - Aug 2003

Opinion submitted in Sept 2003 by : Carl Hill - Stoke on Trent  (33,34,7)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Having just come back from 7 nights at the Santa Lucia Hotel I would like to say what a fantastic time my family and I had.

We had a night flight and didn't arrive at the hotel until 05.30 am but were greeted by friendly smiling staff who ensured a swift check in to allow us to get to bed.

We found the food to be very good and even my 7 year old son could find something that he liked, which he so often fails to do in the uk.

The rooms were not huge by any means and as we had a 3rd bed in the room for my son it did limit the space even more. The air con., fridge, tv and safe in the room were a much welcome addition to the room. There was a small charge for the fridge and safe but they proved their worth.

Day time entertainment was provided by Sonia in the form of pool side games (skittles, shuffleboard, killer darts and the Acorn and cocktail games ) and the Kidzone club for the younger element of the family.

The evening entertainment was also of a very high standard ranging from a western show to a quiz show involving the guests.

The resort of Palma Nova had plenty of bars and restaurants and the thomson reps have a list of the best ones.

There are plenty of cheap and cheerful souvenir shops locally as well as good quality leather and pottery shops all with in easy walking distnce.

I would highly recommend the Fantasy golf course at Palma Nova. It is a 54 hole crazy golf course set in some very nice gardens with remarkable water features.

All in all we enjoyed our break at the Santa Lucia and are making preperations to go back next year.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - July 2003

Opinion submitted in Jan 2004 by : jenny (16)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

You have got to go to this hotel!its fantastic, right on the beach.location is just fantastic, bars and resturants everywhere! lots of fit, spanish waiters 2!!

Hotel is lovely, very clean and tidy.Food not so bad. pool could be abit bigger, but who cares, youve just got the beach on your doorstep.  friendly staff, maids come in everyday and clean the rooms,fit for a queen. they also leave sweets on ya bed!

what can i say, JUST GO!!!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson     July  2003

Opinion submitted in Sept 2003 by : Kenny, Joan, Gillian - 39,38,9

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Hotel was recommended to us, had a brilliant time.  Thomson reps were first class and very helpful.  Hotel lived up to everything we needed for a family holiday. First class service and well mannered staff.

Food excellent with good choice. Rooms were clean and tidy. Plenty to do for families, all within walking distance.

Recommend Pirate Show as a must see for all.  We have been 2 years running to see this show, and would never tire of it.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - July 2003

Opinion submitted in Aug 2003 by : Cindy Cullen - Kent (63, 58, 38, 35, 13, 10)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

We have just returned from our two week holiday. We had visited this hotel 6 years ago, mainly for its supurb beach front location. As stated in the Thomson brochure it had been redecorated throughout in 1999, but unfortunatley it was desperately in need of it again. 

The pool was much better than 6 years ago, but the chances of you being able to get a sunbed were virtually non existant unless you wanted to be up at the crack of dawn to lay your towel down in the reception area and wait for the doors to open at 8.00am. Then there was a mad rush to get sunbeds, some of which had towels placed on them and were not used all day. 

We decided to head for the beach instead, of which there was no problem getting a bed and parasol. The beach was always very clean as was the sea. Although overall our holiday was most enjoyable, our biggest complaint has to be about the food, which was very bland, and the choice was very limited, clearing of plates between courses was also very slow. The hotels airconditioning was very ineffective and that alone would stop us going there again. The carpet in the rooms was also very dirty and was not hoovered at all durung our stay. 

On the plus side the staff were all very friendly and our children made some good friends and had a great time. The resort was excellent as we new it would be, so I would recommend it especially for families. It is rumoured that the hotel is going to be upgraded to a five star.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - June 2003

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Hotel Santa Lucia is really good because its right near the beach so you dont have to walk far to get there! And theres loads of night life round about, i recommend Banana Joes which is only round the corner from the hotel and its great!! But on a morning its hard to get a sun bed as theres always loads of people waiting to get round the pool really early, and unless you get up really early too you wont get a sunbead. Also dont expect to get a smile off any of the waitresses as they dont smile, even though they do a good job. 

Overall the hotel and resort is great thats why were going back next year!!!!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - June 2003

Opinion submitted in Aug 2003 by : Theresa - tyne & Wear 53, 58,

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Been to santa lucia 7 times, we loved it everytime exept for 2002 when my husband had his pocket picked on arriving but he was quick and he got it back. The rep tried to tell us it was the first time it had happend but we found out it had been happening all winter.It has not put us off going back though,the first time we went in 1997 it had not been modernised but it was done the next year and the air conditioning is great the views are fad also.We have heared it is getting another makeover in the winter for next summer .

The meals are ok we have had friends staying in other hotels in Majorca and the meals in those hotels seem to be the same.the 2 beaches on either side of the hotel are great they are clean and well looked after. We also found the staff were very good they spoke good English and listened if you tried spanish.there was a new rep this yearcalled EMMA she was very helpfull better than some of the other reps.the rooms were cleaned every day with fresh towels. we were given a box of chocs when we got to are room.We have booked for next year already and so have friends of ours. 

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - June 2003

Opinion submitted in July 2003 by : Jean Worthington - Stalybridge [60 . 60 ]

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Having read previous reviews about the hotel I was feeling disappointed that I had picked this hotel but was pleasantly surprised.  It is in an excellent location on the beach with bars just across the road.  The meals/service and attention of the staff was very good.   Yes people put towels on loungers around the pool early morning but this didnt bother us as we had 2 very large bays at either side of the hotel with excellent clean sand and clear water to swim in.  So let the sad'os do their thing by the pool.   We found the staff very helpful perhaps we should try to be pleasant and speak in a foreign language all day every day they appreciated just a few spanish words. Rooms were clean and towels changed every day, perhaps the rooms needed a face lift but we were told this was being done through this winter.   We will recommend this hotel to every age limit and would definitly return again.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - jun 2003

Opinion submitted in July 2003 by : helen eaton - 48, 50

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

we found the santa lucia a lovely hotel. the rooms were good and kept very clean, the staff were friendly and the meals, although not gourmet cuisine, were very nice with plenty of choice. the location is fabulous, right on beach and near bars, shops etc as well. there is a nice promanade to stroll on at night. the hotel has a shop run by an english couple who sell all the things you may have forgotton to take and also hire lots of stuff such as parasols. the pools are nice and clean but there is the usual problem of getting sunbeds unless you get up at the crack of dawn. there is also a hairdressers, sauna, steam room, jacuzzi and a lady who does reflexology etc. i think some of the previous comments about this hotel have been unfair and we will almost certainly go back next year. we have also been told the hotel will be refurbished by summe 2004.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson- June 2003

Opinion submitted in July 2003 by : Anna - Gloucester (22,23)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

When we arrived at the hotel we was amazed how nice it was comparted to the others we had seen on the way from the Hotel. We only stayed the week but we thought that was enough as the food was very boring and we had to drag ourselves down every morning and every night.The drink in the resturant are expensive water was 1.60E. We went to Pirites it was so good they do a Adults only night, if you can go to that one i would recommend it.(If you stay here and go to pirates there will be no taxis outside pirates when you come out, the reps will say there will be.!!!).We also went on another trip on a Train(yeah right). well i wouldnt bother. The thomson reps say you go on a really old train to see all the mountains and veiws. Well what they dont tell you is you get a guide that speaks rubbish english , you spend most of the trip on a bus, you get on the train at the end of the day for 50 mins you spend most of the time on it going through tunnels so you cant see anything then you get on a bus to go back to your Hotels, all for 30E, its more now as the prices went up the weekend we left.The hoilday was great the staff at the hotel are lovely.     

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson-june 03

Opinion submitted in June 2003 by : w.gallett 41 39 and 6

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

having read the prev opinions before i went i was a little worried . however unjustly so. the flights transfer ets were fine . the hotel staff were very helpful, room was ready on on time 5th floor - only problem was as in prev review - we were allocated an adjoining room and were there for 14 nights - the first "neighbours we had were very noisy" but after that things were fine otherwise i would have complained - if you do go make sure you request a room thats no adjoining - theses should be for families staying together. 

the meals were varied and reasonable children having seperate menus. the rooms were cleaned dailsy with new towels etc - very nice ladies. tables in dining room okay - if you went in and one wasnt set up - the girls would soon sort it out for you, but some of them needed to smile more.

resort fantastic great location , our balcony was see and pool view. as for the sunbeds i agree some people very greedy, i didnt bother to que they mainly went for the parasol sunbeds - the other side of the pool was fairly easy to get a bed - but its true hardly any of them were used until late afternoon after they had been out! great entertainment and shows and sonia was an angel with the children - my little girl thoroughly enjoyed the mini disco and sweeties . everyone very friendly in hotel .lots of people return couiple of times a year - i think we would definatley go back - but make sure of the room situation. time share louts definatly problem just watch out  scratch cards - "hello how long you here for? etc " just say no thanks . 

i agree that you should book trips outside hotel definatley cheaper - we got boat trip"glass bottom " into palma 14 euros (not bad) it was lovely i know bus is cheaper but the ride was great - went past portal nous , some fantastic yachts! takes about 30mins.we did the western encounter which is worth the money up to puerto de soller - but were a bit dissapointed with the northern exsposure - to alcudia- we thought we were going to see alcudia bay but were taken to alcudia old town market which was nice but trip was really a glorified shopping trip - also going to puerto pollensa(only sort stay ) and formentor (extremely short stay- but very pretty) then on to inca (leather shop - more shopping!!!) not worth it. beaches clean bars okay earo expensive ! bottle of conditioner (which i had forgotten) 4.95 £3.50!!! however i got  a bottle of whisky 5.99e £4.20 ?? cigarettes usually average 25-26 euros and we got ours from next to banana joes berkleys 23. and bensons 24. not bad. averall excellent holiday - only draw back now is euro has pushed up prices and drinks and food especially snacks are not as cheap as they used to be.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - May 2003

Opinion submitted in June 2003 by : S.Yorks (12,15,38,39,71)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

This was the first time I have visited this hotel (which is in the Acorn group) we choose this hotel because it was near the main attractions which we had planned to visit and do.

On arrival (11am for 14 nights) our 2 rooms was ready, there was 3 dodgy lifts to take us up to them. In the room we found it to be ok for our needs, but could have done with re-decorating. They supplied T.V/Satellite, Hair dryer, (towels, soap, shampoo, bubble bath, which was re-stocked daily) There was a safe and fridge in the room (extra cost) and the balcony had a great view of Palma Nova beach and cove. The carpet had seen better days tho, but the maid kept things clean and tidy for us.

The resort its self was great, nice clean sand and sea. Loads of things going on, and plenty of watering holes to top up my merry state. I found the prices not much cheaper than the north of England. Golf Fantasia and Pirates show on our door step. Also a crazy golf in Palma Nova which had a Great Cocktail bar next to it called Tropical Bar.

The Thompson Reps at the hotel was nice, and so was the reception staff as well, but we never had any reason to complain.

I found the Hotel lounge bar smoky and too expansive, all but one waiter was miserable. Only two waiters on in the evening, so if you want a drink fast. go to the bar yourself. The entertainment (which was every night) was cr*p! The lounge sound system didn't help as well, as we couldn't hear some of what was being said.

The dinning room. arrhhh.

Sorry this is where it failed for me. First it's all the waitresses, there so miserable. Then the breakfasts are nice for 4 days, but soon tire of them (the last 4 days I never had breakfast). The evening meals are ok to good and made up for the morning cr*p they gave us. (Watch out for the Caribbean jug, well nice..!!!)

While we was there the Lifts kept breaking down, and people became stuck in them. (One group for 15 mins)

There is also a shop in the hotel for those forgotten items. Hairdressers and a person doing massages.

2 Pools, 1 inside, and one out. The sun beds with the usual towels and no-one in them is present as well. Daytime entertainment was done by Sonia (the best person in the hotel) She was a little bundle of joy with all ages, and should have her wages doubled. The was lots of things to be won, and she kept everyone who wanted to join in happy.

Attractions..

Pirates = Brill
Son Amar = Ok (better last time we went)
Golf Fantasia = Great
Marian land = Ok (Dolphin show not as good this year)

Would I go back to this hotel. hmmm, if it was free, or cheap yes. No if we was paying normal price.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson - May 2003

Opinion submitted in June 2003 by : Dave & Lesley Cass  - Ipswich (52, 52)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was an excellent hotel.

The staff speak very good English and were always very helpful, apart from the maids whose English was very limited but they did their best to try to understand you and were as helpful as they could be.

We found the food to be very good and did not experience the reheated pork pork and more pork that one of the previous reviewers mentioned.

All the rooms have a sea view and ours overlooked the solarium.

The entertainment in the hotel was good, we were treated to Leapy (Little Arrows) Lea, a Russian Circus, Aiden J Harvey, a Knife throwing act, Elvis tribute and a comedy duo, Tramp & Swank who ended our holiday with loads of laughs.

We met some great people and everyone was ready to pass the time of day with you.

The two girls (Annette & Sonia) that ran the entertainment programme did a great job and work really hard to make sure that you have a good time.

In the past we would normally find ourselves venturing out of the hotel for entertainment but this time there was no need.

The hotel is rated as 3 star but should be a 4 star

We will definitely be going back.

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thomson - April 2003

Opinion submitted in July 2003 by : Katie Perks - West Midlands (18)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Booked this holiday last minute but wasn't dissapointed!
The hotel was really nice, clean, modern, and all the staff were really helpful. Our room was quite small, but it had a fantastic view.
The pool area was clean and in a great position for the sun, but could get very crowded, and a lot of people left their towels on sunbeds then didn't appear back until the end of the day.
The food was pretty basic, but OK as long as you're not too fussy an eater.
The area was brilliant, and it was only a short walk to magaluf, with great bars and restaurants. Should recommend the Eastenders bar and the Prince William pub, just on the edge of Palma Nova.

The only real problem I found was that when we went, in the first week of the easter holidays, it could be quite quiet, so the people outside the bars practically begged you to come in.
The other thing was that the hotel was mainly full of older guests, not realy a problem but just something to be aware of.
Overall though, it was a great hotel and I'd go back!

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompsons  Feb 2003

Opinion submitted in Mar 2003 by : Tom Duncan ( 47, 45, Thomson Feb 2003

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

My wife and visited the Santa Lucia on Feb 7 2003 for 10 ten days.We enjoyed our stay, until I became very ill with a tummy bug which apparently was sweeping the hotel.A number of guests were admitted to hospital.The Thomson reps were advising guests,many elderly it was an airborne virus brought over from England...now where have we heard that one before.I witnessed a number of elderly guests very unhappy at the way the reps were dismissing their obvious concerns.We spoke to guests from other hotels, and locals who had not heard of the so called bug.Any other guests out their who were struck down during this time

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Hotel Santa Lucia - Palma Nova

Operator and Date: (Thomson Direct) Thompson - Date Not Specified

Opinion submitted in Sept 2003 by : P Gough - South Yorkshire - 32

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

The hotel was very clean and well maintained and the destination was perfect. The hotel is perfectly situated next to the beach. This is a good job because if you fancy a day by the pool your hopes of getting a sunbed are minimal unless you join a queue of 30 pensioners at approx 6am!!!

The food was pretty much basic (nothing special) but the smell of any fish that was being cooked that day lingered into your hotel room (not very plesant)
My advice would be if you are over 50 and want a quiet holiday this is the hotel for you. If you are a family with small children then dont go!!!

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Sol Cala Blanca - Palma Nova

Operator and Date: Excape.com July/Aug 2007

Opinion submitted in August 2007 by : J Butterworth (47, 45, 19, 17)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Superb hotel and location.  We had read some "iffy" reviews but none were justified! This hotel & it's manager & staff were superb. Clean spacious rooms (newly renovated) & fresh towels every day. We celebrated two birthdays whilst there, my husband received Champagne on ice & my daughter got a beautiful flower arrangement,lovely surprise,(it seems your date of birth is recorded on arrival from your passport)

The food was delicious & plentiful & there was something for all tastes, you could choose to eat in the restaurant or be seated outside overlooking the sea.  The location couldnt be better, Right on the beach with plenty of shops & bars right on the doorstep. The beach is perfect with pure white sand & is cleaned constantly. In the evening you could stroll to the various bars for drinks after watching the hotels nightly entertainment, which most nights was fairly good. Our two teenagers were able to walk to Magaluf in the evenings in about 10-15 mins & later get a taxi home safely for about 5 euros, so everyone was happy!!!

Now for the downside, the pool area is very small with limited sunbeds, also there is no sun after about 3.30, but if you are a beach lover this would not be a problem for you, as i metioned earlier you are right on the beach.

Secondly, whilst the evening entertainment & bar was fine, everything seemed to finish by about 11, & the staff would begin moving the chairs & tables away & the bar would close about 11.30. We were told that a new regulation required no outdoor noise after 12, but there was no indoor alternative available either, whilst it is not a big problem for most people, (as there are plenty of alternatives in easy walking distance)but it could be dissapointing for those wanting to stay up late drinking in the hotel bar. All in all perfect holiday & we would definately return to this hotel! :)

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Sol Cala Blanca - Palma Nova

Operator and Date: Globespan - July 2007

Opinion submitted in July 2007 by : I Kennedy - Scotland (46,45)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Just returned from spending a week at this hotel. When on holiday at the Sol Tordos a few years ago (just a few hundred yards away) we spotted the Cala Blanca and thought how nice it looked and would like to return and visit some day. We came away with a feeling of disappointment, bearing in mind what we had paid and considering that the hotel has a 4 star rating.

We were given a room on the third floor overlooking the street at the front of the hotel. Our first reaction was that the room (especially the bathroom) although clean, was in need of some modernisation.

The pool area is fairly small and you needed to be up with the lark to stand any chance of a sun lounger. On the odd occasion we did manage to get one we found that by mid afternoon most of the pool area was in the shade (and this in early July). Never mind we thought, let's just walk onto the beach which is only a few yards away - we'll just hire loungers there instead. Sadly there were none to be had there either as the beach was so packed.

Here's a tip for anyone going. Just opposite the entrance to the hotel there is a row of shops and bars. If you look for the walkway that runs between two of the shops you'll see a sign on the wall for the Las Palomas apartments. Less than 10 yards along the lane on your left you'll see steps leading up to a large pool with plenty of loungers which you can hire for 2 euros per day and it was deserted most of the time. We only wished that we had found it earlier in the holiday.

The restaurant in the hotel is a little unusual in that you have the opportunity to dine in the open air, which we did on several evenings and enjoyed very much, as the restaurant's air conditioning did not seem to work which made dining inside less enjoyable.

Having stayed in a number of Sol hotels over the years, we were a bit disappointed with the evening meals. A limited amount of cold salad choices (some of which I'm sure were the same stuff being served up over several nights) never seemed that fresh. The choice of desserts did not vary from night to night, apart from one evening when they cooked crepes to order. Also, we found that the wine prices at dinner were a bit of a rip-off.

The evening entertainment was held around the pool area and was low-key. A magician, some singers and the usual Chinese acrobats was about your lot. The few guests that bothered to stay and watch seemed quite happy with the relaxed atmosphere.

Staff were generally friendly and helpful.

Would we return? Probably not.

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Sol Cala Blanca - Palma Nova

Operator and Date: Flyglobespan - July 2007

Opinion submitted in July 2007 by : Liz, Bob - Glasgow 42, 53.

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

A very nice 4 star hotel on a prime beachfront location.  Very clean, hotel has indoor and outdoor pools.  Rooms spacious and clean towels every day.  Toiletries & hairdryer supplied.  There was a tiny "minibar"  but it was only a fridge with 2 cans in it.  We used it to stock our own water.  TV with limited chanels.  Bit of a problem with mosquitos although I think this was because we were on ground floor roadside beside the palm trees.  

The restuarant is a very busy buffet style type with a great selection.  You can sit inside or outside in the marquee.  The resort is family orientated with nightlife being bar/hotel based.  If any business people are reading this, you would make a fortune by opening some truly Spanish bars/Tapas/restuarants, as not everyone wants to eat egg n chips or watch Only Fools n Horses 24/7!  We took the "Britannia" boat to Palma market, 16 euros each.  Very nice but if you have difficulties walking then don't go, as the drop off is no-where near the market, a good mile walk uphill to get to it. 

Overall, Palmanova, is, as ever, a nice clean place to holiday with no real issues. 

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Sol Cala Blanca - Palma Nova

Operator and Date: Xscape - May 2007

Opinion submitted in May 2007 by : Graham & Joan - Manchester (65, 64)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We hadn't been to Majorca for 20years so everywhere was new again to us. As we rely quite often on this website we were a little concerned by previous reviews and it's often hard to seperate real grievances from the habitual "nit pickers" but these are the facts as we found them and hope they will help anyone thinking of staying at the Sol Cala Blanca. 

The hotel is currently being slowly updated and the grubby red carpet along the marble steps at the entrance could bring an anxious fear------but rest assured that is where any negativity ends. The hotel is kept spotlessly clean from the public rooms to the bedrooms. Our room was on the first floor facing the pool for which we paid an extra charge. Whether it was worth it I'm not too sure as we lost the sun by lunchtime, the rooms at the back of the hotel overlooking the street then had sunshine throughout the afternoon The bedroom was  large with twin beds and a good sized balcony equipped with 2 well padded SUN LOUNGERS no less. Directly beyond the pool area is the beach, we used the beach loungers every day from about 3.30pm to 6.30pm and were never charged for them. It was almost impossible to get a lounger around the pool as the "towels" were out in their usual force from 8am, so if you really wanted one you just had to crawl out of bed. Meal times were a pleasure as both breakfast and dinner was head waiter seating, thus presenting no frustration trying to find a table. All dining room staff were very pleasant and helpful although some couldn't speak much English. The meals were plentiful and varied. Breakfast gave cereals,fruits, cheeses, meats and full cooked English style. Evenings had so much choice it would be impossible for even the most fussy eater not to find something substantial. 

Entertainment was very lightweight, but then it was May, maybe it would get better in peak season. The hotel has its own car park with your own numbered parking spot. The cost is 4euro per day and we found it well worth the cost as parking really is at a premium. We had a very enjoyable time at this hotel the only real negativity to the holiday were the mosquitoes so if you are thinking of going to Majorca go prepared. 

Would we go to this hotel again......we certainly will.

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Sol Cala Blanca - Palma Nova

Operator and Date: Palmair Sept 2006

Opinion submitted in September 2006 by : W J & B R Hood Poole 69& 71

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

After 2 nights in room 1 and many complaints to desk, manager and Palmair rep who got us a move next day "see other comments." We were moved to a sea view room at no extra cost. The hotel then became very good, staff friendly and helpful, hotel very clean food good but not always hot.entertainment basic.
sum up good location, well run hotel, sea view room worth the extra. will probably use this hotel again

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Sol Cala Blanca - Palma Nova

Operator and Date: expedia-sep 2006

Opinion submitted in September 2006 by : lisa lee (37,39)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:      

Just arrived back from the Sol Cala Blanca, we only went for a short trip having just come back from Rhodes, which we dident rate very much! but the Sol Cala Blanca was excellent. This was our third time to Palme Nova and i had alaways admired the Sol Cala Blanca so decided to give it a try i wasent dissappointed when we arrived a member of the management came up to great us and wished us a memorable holiday which i thought was a nice touch, the reception staff were very friendly and helpful as well.

The room was very clean large and comfortable, the bathroom was very spacious.The pool was on the small side and it was hard to get a sunlounger unless you were up early to put your towel on one! altough this is no great loss as the beach is on the doorstep and what a beautiful beach.

Food was excellent and after having a dissapointing holiday in Greece this year i was glad that this hotel food was so enjoyable, i could have stayed in the dinning room all evening trying all the dishes, there was nothing that hadent been left off, brakfast for example there was everything from fresh grapefruit to full cooked breakfast and fried bread! i certainly gained a few pounds whilst in this hotel.

The resort of Palma Nova is beautiful, very clean and family friendly, we hired a car for the 4 days we were there and visited Valldemossa and Andratx, Soller all were beautiful its were Michael Douglas promotes this side of the island as he has his own holiday home here.

I would definatley recommend this hotel to anybody as i enjoyed my short break and only wished i could have stayed longer, you will not be dissappointed.      

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Sol Cala Blanca - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays - April 2006

Opinion submitted in June 2006 by : Suzanne, Danny & Aaron (26, 27, and 3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Was a little worried about staying at the hotel after i read a few of the reviews on the site.
I am pleased to say that we had a lovely time.  The hotel was lovely a bit dated and in need of modernisation but fine.  The majority of hotels are pretty much the same anyway.
The staff were very friendly.
The quality of food was great as was the quantity. The dining area was very pleasant with views of the sea.
The location is second to none - right on the beach and we couldn't wish for a better location especially for our little boy who loves both the pool and sea.
The only downside to this hotel is that it was centered around older guests not much going on for children.
The rooms were very spacious.  We had a room to the back of the hotel over the street but we had no problem with any noise from the street. 

Overall i can say that we all enjoyed our stay at the hotel and we would recommend it to anyone.  We would definitely return.

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Sol Cala Blanca - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays - april 2006

Opinion submitted in May 2006 by : carolyn moir - shropshire (53)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we had a brilliant time the service, staff, accomodation and food was great.
this was a holiday to celebrate 30 years of marriage and it certainly will give us lots of lovely memories. we only went for a week and wish we had booked two. we will certainly go back to this hotel again. as for palma nova the beach was superb and we loved the place, having been to majorca a few times this has been the best!

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Sol Cala Blanca - Palma Nova

Operator and Date: Independant  Feb 2006

Opinion submitted in Feb 2006 by : Val & Eddie Gillings (65,61)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from Hotel Sol Cala Blanca in Palma Nova, what a fantastic hotel!! Had read an adverse review and was slightly worried about the hotel, but I was absolutely delighted with the lovely large room we were given (which was spotlessly clean) and the service of the reception staff who were very friendly. What can I say about the food, it was great with a very varied selection at both breakfast & dinner. This is without doubt a 4 star hotel and people return year after year, which is what we will do now that we have discovered it!!!!

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Sol Cala Blanca - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays - September 2005

Opinion submitted in Sept 2005 by : Lisa C - IOM (31, 32)

Resort Rating: No rating

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Absolutely horrendous experience.   We were allocated a room on the first floor which was inferior to all the rest in the hotel - had to limbo sideways past the end of the beds, view of a large electricity pylon just two feet away from balcony, rude staff.  Definitely not deserving of 4* rating!

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Sol Cala Blanca - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays- July 2005

Opinion submitted in Aug 2005 by : Ann - (54,43,16)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The holiday began great with check-in. Everything with direct holidays and My Travel ran like clockwork. Even the free meal on the plane was palatable.

The hotel is excellent!!!. Well worth the 4*star rating. The porter takes your luggage to your room on arrival. We shared a room for three adults and even with the extra bed there was still plenty of room for us all. The rooms were very clean with the towels changed every day and linen changed every other day.The mini bar was also a good idea.We got sun all afternoon but with the air-con the room was comfortable.As we were on the first floor overlooking the street above the hotel entrance we thought it would be noisy but we all slept well.

The food was great at all meals. Plenty of variety. My teenage daughter (very fussy about what she eats) found something to eat at every meal and even though we were there for two weeks the food wasn't repetitive. At breakfasts there were all the foods you could want from toast and marmalade to full english with proper sausage and eggs, pancakes, omelettes, fresh fruit, cakes need I go on and coffee or and tea is brought to your table by the waiter who seated you.We went with friends and although we sat apart at breakfast they always found us a large table to eat together at night.We even got canapes before dinner with our pre-dinner drinks.
The waters were all very nice not ignorant as some can be and the hotel manager was always walking around socialising with guests. You can tell that this is a hotel that people return to.Although I wouldn't recommend it for children as there wasn't much entertainment for them, but there weren't many in the hotel.

The beach (all of 2 mins away) is fantastic.We worked out that sunbed hire was going to cost approx £100 for the 2wks so we invested in comfy lilos and sat on the beach nearer the sea. This was great as it cost less and with it being so hot it meant that we didn't have to walk far on the sand to reach the sea which is so shallow and warm. The only wary thing was the jellyfish. We all got stung, only once each mind, and as they are so small you don't see them until they have stung you. It feels like a nettle sting, treated with afterbite it soon goes away.

Palma Nova is a lovely resort so near to Magaluf but oh so different.We will definately be visiting the Sol Cala Blanca again soon.

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Sol Cala Blanca - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays (My Travel) July 2005

Opinion submitted in Aug 2005 by : Jennifer Pointon, Stoke-on-Trent  (24 &33)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Upon arrival cases were carried to our ground floor room & we had to pay 18 Euros for a safe key (3 euros refunded upon departure).

Accommodation clean as with all sol hotels, air conditioning box (no ceiling fan) fridge fully stocked with pepsi and cans of beer (all drinks 2.40euros so emptied fridge and filled with drinks from supermarket as you can get 2litres of coke for about 1.50 euros)

EVENING MEALS DISCUSTING!!!  chips available on evening when we went attended, sometimes hot sometimes cold.  pasta available with what tastes like tinned spaghetti style tomato sauce various meat dishes like stews (god knows what was in them) - pudding horrible too.

A Cafe is opposite front of hotel where you can buy decent food like baked potatoes and all english meals such as pie & chips (ate here most evenings).

Breakfast at hotel are not too bad (croisants, toast, coffee & fry ups - although you get sick of it after a few days).

Beach very good as directly opposite hotel.  Pedalos with slides cost 9 euros an hour (large orange slide the best) - take snorkel and snorkel off pedalo. BEWARE JELLY FISH IN SEA!! EVEN NEXT TO SHORE & WATER VERY DEEP - NOT IDEAL IF YOU HAVE CHILDREN!

Nightlife is good - most bars have singers on etc if you don't want to go clubbing.  Cocktails get more and more expensive the further you go into magalluf (which is a complete dump)

Excursions through tour operators are available in local excursion shops for less than 1/2 the price.   We went on a tour on a train through orange groves and mountains, boat trip and coach drive along the mountain snake road (not for those scared of heights!) for 15 euros each (over 30 with direct holidays) only downfall is you have to attend a 45 minute presentation about natural mattresses (cost about £1000 altogether to buy - i would have ordered one if i had the money, pay back in the uk)

I love majorca and wouldn't stay at sol cala blanca again!!!

To be frank i would not say this is a 4star hotel probably 2star.  It certainly wasn't worth the £1,250 (for two)we paid for one week!! If you want to stay at a decent sol hotel with excellant food go to the hotel @ Son Bou in Menorca.

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Sol Cala Blanca - Palma Nova

Operator and Date: Travelcity  -  June 2005

Opinion submitted in Sept 2005 by : John & Louise   45  &  58

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

You either love of hate Palma Nova, depends with us what type of holiday you what. We feel you can have fun in Palma Nova & also find peace & quite if you want.
We have been to Majorca 11 times, Palma Nova 6 times. There are plenty of cheap British food resturants & pubs if that's your thing.You can also if you look find eating places that do great food. The clubs for young people is a short 15 min walk away, in Magaluf.
The beaches are the best in the Med, lovely sand with nice safe seas. Great for children of all ages.

HOTEL
Picked hotel for location, out of hotel on to beach, brilliant.
ROOMS
Rooms clean anything you need but nothing special. Make sure you book a sea view other wise your will be at the back of hotel with smaller rooms, looking & hearing the street below.

FOOD
Two nights we had something nice, every other night ok, but we are very fusy.
LOCATION
Within walkin distance of main bus stop, that will take you to PALMA etc.
If location of the hotel is everything you can't go wrong, however if you don't mind a short walk and some loud people you can't beat the Sol Tordos just up the road. A/I and a bit cheaper.
POOL
Small, but who needs it, with sea on your doorstep. Clean with nice sitting area.
ENTERTAINMENT
Poor when we were there.

FINAL
All in all this is our 3rd time to hotel and we will go back.
If you have booked you'll have a great time, if not and your on a budget, have children and don't mind a short walk and loud people, think about going to the Tordos.

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Sol Cala Blanca - Palma Nova

Operator and Date: Palmiar - May 2005

Opinion submitted in May 2005 by : Hils & Alan - (50's)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Very high standard of accomadation. Good food, well prepared with plenty of variety. Hotel staff helpful and very friendly. Hotel position next to the beach was ideal as we could make use of the beach sunbeds with the bonus of the hotel bar area being close by for refreshments etc. Plenty of additional bars and pubs around the hotel if you want a change.

Making use of the local bus system has it's avantages but get use to the erratic time table. Usual story, waiting an age for a bus and then 2 or 3  turn up at the same time.
Palma is an excellent place to visit. Plenty to see and do. The waterfront is perfect for gentle stroll.
Instead of doing the usual tours( we will leave them till next time) we did a day trip to Ibiza. It's something that is not publicised so you will have to ask about it at the local tour shops. Although it's an early start, it's a good day out. We were fortunate to go at the same time as a local festival was on which was a bonus for us. 

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Sol Cala Blanca - Palma Nova

Operator and Date:solmelia  com - may 2005

Opinion submitted in May 2005 by : lorraine mullen (23, 47, 47)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I booked a last minute flight for myself and my parents with flyglobespan from glasgow and then booked the hotel separately direct with the solmelia website.  I would recommend doing it this way as it saves a lot of money. No problems with flight or booking the hotel this way. When booking direct with solmelia, you can regiter for a mas card (loyalty card) which entitles you to lots of freebies, including a late check out of 4pm instead of 12pm. this was very useful since our flight home wasnt till 10pm at night.

Th hotel itself was very nice, excellent location, very clean, spacious rooms. The pool area is very small and appears to be in the shade for quite a lot of the day due to trees surrounding it.  However the beach is absolutely fab! The water was crystal clear and lovely and warm! This more than makes up for the pool!

The food was very good too (im a fussy eater), however we were only there for 2 nights so i imagine it would get a bit repetitive as most hotels do.  There was loads to choose from for breakfast- fruit, yoghurt, cereals, pastries, cooked english etc etc etc, a great start to the day! and at night there was a large selection of salads, soup, pasta, meats, choice of veg, etc- something for every appetite!
The hotel was mainly occupied with people over 60, think i was about the youngest there! However this didn't affect my holiday in any way!

I would highly recommend this hotel to anyone, it has a great location on the lovely beach right in the heart of palm nova and only a five minute walk to magaluf. We really enjoyed our stay here and i would definately return.

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Sol Cala Blanca - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays - 2005

Opinion submitted in Sept 2005 by : keith weaver 55,55,53,50

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The staff at this hotel were so friendly they pandered to our every whim.Hotel great,food fantastic.Beach 5 metres away.A good chill out week.Dont go we want this one for ourselvea.

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Sol Cala Blanca - Palma Nova

Operator and Date: Fly Globe Span - 2005

Opinion submitted in Sept 2005 by : Fiona, Brian and Scott - Glasgow (27, 30 & 1)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Had a great holiday in Palma Nova,  I love Majorca.  The Sol Cala Blanca is in an excellent location, brilliant access to the nightlife in Magalluf & Palma Nova and the Beach in Palma Nova is beautiful.

The Hotel to me just did not hit the 4* rating it has been given.  I thought it was badly in need of a revamp,  the foyer area was very dated the sofas and stair carpet were really grubby and old looking and needed replaced.  However the hotel rooms were spotless and really large, but again in need of a revamp.  The rooms were cleaned every day and the towels were changed everyday which is fab especially when you have a baby,  we actually asked the maid for extra towels one day and she happily obliged.

A real down point to me was pool,  most of it remained in the shade the whole day and was completely in the shade by 3pm.  You had to be up early to get a good space which bugged me big time.  You also had to fetch your own bed and carry it to the spot round the pool.  This may sound minor but it was a 4* hotel and I did expect the beds to be in place around the pool.  There was no one to offer assistance if you had a disability.  As a result of the pool area I would never go back to this hotel.

The food in the hotel was brilliant, really could not fault it and the waiter service is great really friendly.

The prices for drink in the hotel was extortionate, £1.80 for a can of coke or bottle of water is out of order, but this seemed to be the norm around the resort so I dont think it was just this hotel.

Sol hotels also offer a loyalty scheme card called a mas card which is available on the reception counter.  This enables you to fast check in and check out, but also enables you to stay in your room until 4pm free of charge on your day of departure.  I was a but miffed that the receptionist was actually going to charge me 36 Euros to keep my room on, but then decided to tell me about the mas card at the last minute.  So beware,  ask for the mas card and fill in the form as early as possible.  36 Euros better in your pocket!

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Sol Cala Blanca - Palma Nova

Operator and Date: (First Choice Discounts) First Choice - Dec 2004

Opinion submitted in Jan 2005 by : Mrs Kelsall Doncaster(57 57 14

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Booked with late deals for xmas departure date 21 dec no delays. Arrived at hotel about 11-30.Staff on reception very helpful and pleasant.A man arrived to carry cases up to room.When we entered room we were very suprised room large bathroom large and very clean there is tv and heating which you control yourself so its nice and warm which is good at this time of year as its not so warm.

Beaches clean not much entertainment or pubs open at this time of year so a little quiet.Breakfast in hotel nice english cooked breakfast cereals jams toast cofee is waiter served could be a little hotter.Dinner not bad but gets a little boring after a few days dont book a seaview room in winter as the sun is on the other side of hotel all afternoon

would return to this hotel again but maybe in summer a bit dead in winter.

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Sol Cala Blanca - Palma Nova

Operator and Date: (Portland Direct) Portland Direct August 2004

Opinion submitted in Aug 2004 by : Louise 26 Sue 36

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The hotel was ideally placed on the beach and very easy to pop in and out of during the day. Beach was fantastically clean and the water was beautiful to swim in.

I thought the resort was excellent, the best i have been to. There were so many things to do. the Golf Fantasia at the end of the resort was aexcellent, a 54 hole cray golf course. You could hire bikes or pedalo boats, playparks were a plenty for the young ones and there were table tennis tables situated around the beach. On a night time we ventured into Magaluf as it was less than 10 minutes walk. There were plenty of bars to suit. Mostly enjoyed Bananas Carwash Disco where Jason Donovan played!

Also visted Palma, the capital which was 16 euros one way. there was a shopping outlet called Festival Park, did not go but wish i had. Cigarettes are also cheaper in resport than at the aiport.

As for the hotel, the first problem was that we were placed in what appeared to be a single room. There was all of 30cm room to walk by the end of the bed, not as shown in the brochure. I had requested a high floor, and was placed on the ground floor in room 1. The room as i said was tiny, the balcony was actually set back slightly into the hotel (the only one) and there were so may palm trees in fron the balcony received absolutely no sunlight. Given that the holiday cost a lot of money i was not happy. Anyway the problems actually came to a head because the bar across the road played only fools and horses on the tv from 11.00am until 2.00am the next morning which made it impossible to sleep. So after complaning we were moved rooms the next day. Still on the back of the hotel but up a floor and along to the other end. This room was as it was shown in the brochure and did receive afternoon sunlight. This made me a lot happier. if you end up in a room you are unhappy with do complain ecasue the customer service rep is very good.

The rooms were cleaned veryday, clean towels every day and the bedding was changed every 2 days, excellent service.

The hotel food... breakfasts not too good. The milk was awful so that put cereal out of the question and the english cooked breakfasts were not too good either. Bacon was like ham, beans were hard. I spent two weeks eating doghnuts and croissants. the evening meals were better although i am a fussy eater and frequently had to settle with pasta, salad, veg, chips and bread. I did eat the lamb which was nice and the steak was fantastic. Most nights there was veal, shrimps, monkfish, hake ... not really to my liking. Desserts were good, ice cream always available. I found the waiters to be friendly but rushed off their feet at times. I also do gather that there were 2 thefts from the dining room, so keep your belongings with you when getting food.

The other thing i noticed about the hotel was that there were not many english and alot of other nationalities, spanish, danish, french.

All in all, i would definitely visit the hotel and the resort again.

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Sol Cala Blanca - Palma Nova

Operator and Date: Travel City Direct - April/May 2004

Opinion submitted in May 2004 by : Carol, Karen, 62, 41

Resort Rating: Average

Accommodation Rating: Good

My/Our Holiday Opinion: 

We booked with Travel City Direct and I must say that the staff with this company were excellent.  The prices were very reasonable compared to other tour operators and the staff were very helpful and friendly - we would definately book with them again.

This hotel carries a 4 star but in my opinion it is only worth 3 star. Although the hotel surroundings and rooms were very nice and the reception staff were very helpful, the waiters couldn't be bothered if they served you or not.  There was entertainment on every night but it was a struggle to stay until the end of it - you would get much better entertainment at Butlins!

As for the food - well make sure you eat out at some stage in the day as what was on offer some nights was appalling. If you intend to stay at this hotel don't go there just for the food and entertainment!

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Sol Cala Blanca - Palma Nova

Operator and Date: Direct Travel - april 2004

Opinion submitted in Apr 2004 by : Dave Williams- Mountain Ash ( 53,50,54,50)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Enjoyable food with plenty of choice but there seems to be little order in the restaurant and it is quite confusing until you get used to the set up. 

The staff throughout the hotel were all extremely friendly and helpful. On the first day we reported a fault with the lock on the door of our room and within 10 minutes it had been looked at and within 15 replaced. If you use the mini bar in your room don't try to be clever and replace the contents you use from the local supermarket(it is a lot cheaper !)...you will be found out as the stock is replaced early each morning and charged to your room, as you would find out when you booked out. 

A taxi into Palma saved the hastle of trying to get onto a bus and cost Euro 15 for the 4 of us and dropped us off close to the Cathedral. In the week we spent here the towels were changed almost daily and the bed linen changed twice. 

There was entertainment each evening but although it was fun it wasn't of an exceptional standard. A train trip to Soller through the lemon/orange groves and the mountains is a must but check the times, as you don't want to miss the last train back which is quite early.Our rooms were in the front of the hotel overlooking the street and were quite noisy, suffering in particular from one disco/club around the corner. Plenty of nice restaurants around the area with a wide variety of choice( both food and cost). 

If you hire a car there is easy access onto the motorway which takes you either East(Andrax) or West(Palma)and north towards Inca. All in all an excellent holiday and we would have no hesitation in recommending this hotel to anyone and fully intend to return there again.

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Sol Cala Blanca - Palma Nova

Operator and Date: Independant October 2003

Opinion submitted in Oct 2003 by : Chris,Sue 48,47

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We booked this hotel for 5 nights via the internet.It can be found on various web sites and at this time of the year it can be booked for 90 euros a night for 2 people on a half board basis.We booked the flights seperately via Mytravel lite.

This is a good four star hotel,situated right on the beach.Rooms are of a good size and cleaned on a dialy basis with towels changed every day.The food was of a high standard for both breakfast and evening with plenty of variety.The main pool and surrounding area is quite small and as usual the sun beds were reserved very early.However it is situated on a great beach that is clean with good facilities.Seven and a half euros for an umberella and 2 sun beds.

We found staff at the hotel were friendly and genuine and the reception staff very proffesional.

Palmanova at this time of year is still busy and there are plenty of shops,bars and restaurants.As one would expect,the atmosphere changes with the influx of the more 'senior' type holiday maker.Its worth taking the short stroll into Magaluff to sample the bars and nightlife.

Beware of the guys trying to give you a scratch card.We found that even a polite brush off was met with hostility.Most people are aware of their motives but amazingly some still get engaged in conversation and hooked into meetings for doggy holiday club scams.

I would recommend this hotel and resort,especially outside the main season.

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Sol Cala Blanca - Palma Nova

Operator and Date: Direct holiday - April 2003

Opinion submitted in Aug 2003 by : Lazenby - Cleveland 44

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Excellent venue fora relaxing holiday.  Hotel excellent.

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Sol Cala Blanca - Palma Nova

Operator and Date: Fly Globe Span - Date Not Specified

Opinion submitted in July 2004 by : SCOTLAND (52,55)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Good food plenty of choice,lovely clean hotel ,helpful staff, the air conditioning was even good. Entertainment was mixed not to great,but try the other hotels near by and you can get a good show every night.
This is a good family resort not to busy with a lovely clean safe beach.

Watch out for pick pockets if you go to Palma,The women selling flowers put the flowers in your pocket and slip your money out I was being careful and still got robbed.

Fly globe span basic flight on time and no hassle we saved a good bit of money going with them.

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Sol Cala Blanca - Palma Nova

Opinion submitted in Dec 2003 by : rob stewart 47 - Date Not Specified

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

basic accomadation but very clean and tiday.beddind changed and room cleaned on regular basis.very quite apartments at night and wonderfull sea views with nothing to spoil views.very nice manager who is very helpfull in all ways from arrival to departure. free curtisy room available until you transfer.room only basis no meals but very reasonable resteraunts near bye.

will use again Robert Stewart

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: july 2007

Opinion submitted in August 2007 by : baz 55, denise 53, vicky 30, joish 3

Resort Rating: Below Average

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Just came back from the mirlos where we were all inclusive.  The food was pretty poor not a lot of choice for my son so was quite disappointed.  Had to be up at the crack of dawn for sunbeds lol and you were crammed in like sardines, entertainment for kids was good as long as you were 4 my son who was 3 was not allowed to play even if i stayed with him which i thought was very petty. Only 2 lifts for 9 floors so there was always a queue for lifts.

All in all not a very good hotel in a resort that has seen better days

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: XL Holidays - July 2007

Opinion submitted in July 2007 by : Tammy Martin - Rhondda (62,59,42,34,3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

WE just came back from The SOL TORDOS all inclusive hotel The hotel itself was great lovely and clean only problem was there was only 2 lifts and this caused a major problem. We were on the 3rd floor but had apushchair so needed the lift we used to have to go up in the lift just so that we could get down.

The food was great something for everyone only problem with the food was whatever you had for lunch would be dished up again in the evening. We had a family room and it was the biggest room I have ever stayed in abroad 5 beds split between 2 rooms plenty of space.

The pool is just not big enough for the number of guests and we had the usual problems with people putting towels on sunbeds really early. Entertainment was OK the only problem was we had a 3year old and it was more for older kids also started quite late so my daughter was usually too tired. All inclusive was great as you can get free lollys and icecream which my daughter loved but bar staff could do with taking some happy pills I don't think i saw one of the smile the whole holiday. Hotel was sometimes noisy with people going up and down the stairs and shouting but usually stopped after midnight. 

Overall we had a really good holiday

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: independantly booked-July 2007

Opinion submitted in July 2007 by : Wright-Robson 61, 49, 39,38,16,16,12,5,5,

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was a great holiday in total, although as stated in previous reviews the pool is far too small for the number of guests, it is also true that it's like the opening day of the harrods sales on a morning, with everyone running to get the sunbeds, which are stacked at the back of the pool and are heavy to lift. 

The kids loved this hotel and the entertainment was great, we were told that when the hotel closes (October 31st) they are going to extend the pool, so maybe next year the reviews may improve....

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Booked independently - June 2007

Opinion submitted in June 2007 by : Michelle Davison - Newport  ( ages 18 upto 60 )

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

there was 25 of us on my Hen Weekend. A few of us had stayed at the hotel with our children as it is Flintstones Theme and AI. The location is great, close to everything and Magaluf but you can have quiet or lively. The variety of the food is different each day not like most all inclusives which is the same all the time. The rooms are very clean and tidy with air con which is great. The pool i think is not quite big enough for the amount of people that stay there but the beach is 2 mins away and is georgous. We enjoyed every minute there and the staff were great considering there was 25 lively women.

We dressed in fancy dress the 3 nites we were there and the hotel photograher took group pictures, and as we all bought the 3 pics each the hotel gave me poster size free and there brill. I can't remember the names of the pubs we went in but I do know all were good fun even for the oldies in the group.

We had a ball!!

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: June 2007

Opinion submitted in June 2007 by : Sarah Derek Aarron (33,33,3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We had a really lovely holiday at the Sol Tordos which is excellent if like us you have a child, everything is catered around children - although I do think some parents take advantage and allow their children to run riot all day and all night. Unless u wake up at 7am and put a towel(chair??) anything to claim a sun lounger then u have no chance of getting one, we never resorted to these desperate mesures. What REALLY annoyed me was the fact SELFISH people would do this and head to the beach for the day come back in the afternoon and use it then. We spent our mornings at the beautiful beach which is just a 5 minute stoll away, beautiful and clean sandy beach with crystal clear water, an hour on a pedelo is well worth the 9 euros. We also went on the glass bottom boat 15 euros per adult and child goes free and great opportunity to see the resort takes approx 2 hours but well worth it.

The food at the hotel was fine plenty to choose from all day long, the "show" cooking was excellent - freshly cooked chicken/steak etc.
The all inclusive also entitles u to drinks and ice lollies all day - however the bar staff were the rudest people I have ever met - seriously there are training issues that need to be addressed - rude and aggressive you would think u were asking them to buy you a drink the stinking attitude they had.
LIFTS - this is a serious issue that the hotel really should do something about - there are 9 floors and 2 lifts - which really is not acceptable you can wait up to 15 minutes at busy times for a lift - not very good when u have a buggy.
FIGHTS - Please note that due to the fact some people are greedy with the drink and then become aggresive is out of order at a childrens orintated hotel - we witnessed several fights - serious at that with no security to break it up - what annoyed us even more these people were allowed to still stay in the hotel even after their alchol fuled fights.
Entertainment was ok, throughout the day the staff would organise adult and child games - water polo, darts, bowls etc - face painting and dancing for the kids. In the evening they would do a caberet show ie - Grease, Disney, Scary night which were fine.
There was a little park at the bottom of the hotel which our son loved,unfortunatly the latch key kids came along and swung the swings round in knots and vandilised the tree house. Why take your kids on hols to not spend time with them???
Rooms - Not very big but clean, bedding and towels changed daily, with sky TV and a balcony

All in all it is a good hotel and resort and we would go back again.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Cosmos - June 2007

Opinion submitted in June 2007 by : John McSherry - Newton Le Willows (35, 64, 7, 5)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This hotel is fantastic for a family holiday.

I went with my mother and my two children and we all absolutely loved the hotel. The kids entertainment program was superb with the kids having something to do in the kids club from 1030am until 1pm, then 3pm until 5pm (extra payment for this) then from 830pm until around 11pm every day.

They also had breakfast with Dino and regular photographs taken with him.

Part of the kids club activities conprised of the children taking part in shows in the evening where they would rehaearse during the day and act these out on stage at night in front of all the hotel !! My two did various activities with the highlight being the 'Fantasia' show where my son was Captain Hook complete with full costume and sword !! His little sister was a ladybird again with full costume and facepaint. They loved it and are already asking when we are going back.

The hotel in general was spotless and the staff in general very friendly but as above the kids team were absolutely fantastic and very genuine and caring when dealing with the kids. I cannot compliemt them enough in all my years of travelling abroad this is by far the best kdz entertainment I have seen.

After initially booking half board we upgraded to all inclusive and found that excellent value in terms of drinks and ice creams/lollies for the kids.

The restaurant was also very good with an excellent choice of food which was always piping hot. There was also a canteen available outside restaurant hours which meant there was hot food available from 8am until 11pm which gave you freedom to eat when and what you wanted.

My only two gripes with the holiday were:
1. Alot of building (snagging) work was still going on in the Sol Mirlos hotel which is where we were staying. It is very new and modern however and I think that most of these works will be completed within the next week or two.

2. The restaurant was a bit like a rugby scrum at busy periods but this was down more the the behaviour of people rather than the hotels issue.

Overall a fantastic family holiday location with plenty of entertainment and things on for both kids and adults alike. We will hopefully be returning in August as we had such a great time there.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays/My Travel May 2007

Opinion submitted in May 2007 by :  L Sowden Leeds - 13, 26, 27, 51

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This is the second time i have been to this hotel.  The food is exactly the same as two years ago.  I do agree that it is a bit repetative and basic, but there is nothing wrong with it, and something for everybody. It you are fussy about food and want something snazzy, i would not choose this hotel. Pool is rather small for the amount of people, but in May you could get into the pool but in August its quite a squeeze.  But the beautiful beach is only two minutes away which I prefer.

Lifts are quite a squeeze, especially when you are trying you get your suitcases down and the coach is waiting for you. The overall hotel was great, clean, staff were fine. If you have children, they seem to do plenty with them, activities etc with it being a flintstone themed hotel. I would go here again, these are not complaints just comments.

I think the whole place of palma Nova and magalluf is great, the beaches are lovely, and i wish i could stay there longer especially when they weather is great.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: travel city direct = october 14th -21st 2006

Opinion submitted in October 2006 by : Sharrone 45 and Chanita 8

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a weeks holiday all inclusive at the Sol Tordos in Palma Nova.

This hotel is great for kids of all ages kids clubs run all day and in the evening.
It is themed round freddy flintstone and you get a appearence of him and Dino every day . Lots of photo opportunities which can be bought for 5 euros from the shop. The reps are great with the kids and keep them entertained with various activities some of which you have to pay for .
The hotel is clean and rooms are cleaned every day with a change of towels every day and a change of sheets mid week.

The food is fantastic plenty choice for both adults and kids, we never had the same food repeated. I gained 4 lbs in a week good job i didn`t go for a fortnight.
The entertainment was very good something to suit every one.
We went to the pirate night and we really enjoyed that a bit pricy. They take your photos and its 12 euros for one. They sell bandan`s 5 euros swords 6 euros and treasure bags 20 euros it can end up costing you a fortune. Food wasnt to good in there either chicken sausage chips and beans followed by ice cream . Pop and sangria are free but all other drinks have to be paid for . And if you need the loo be prepared to queue and they stank my daughter held her nose as she was desparate.
There is a taxi rank opposite but again be prepared to queue.

Also visited marineland enjoyed it but wasnt a great deal to do once you had watched the dolphin and parrot show.
There are plenty shops in Magaluff to get your duty free booze and fags but wow betide you if you are over weight they will charge you 8 euros a kilo excess baggage as they did with me its not worth it. They are very strict at the airport not like in Benidorm where i am always way over and never paid a penny.
In all this was a fantastic holiday we met up with friends who live in Bristol and they all thoroughly enjoyed it as well.
Definitly give it a try if you have got young kids they will have a whale of a time and not want to come home. My daughter was heartbroken to leave the rep Suzie behind.
Go to the welcome meeting they will give you all the jist on trips and other things well worth listening to them.

I think we will all be going back next year but maybe earlier in the year as BSM nightclub wasnt in full swing and was closing up the week we where there.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (Thomas Cook Direct) Thomas Cook October 06

Opinion submitted in October 2006 by : Joanne Dawson Durham

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Arrived in sol tordos on monday 3rd of october after being transfered from the palma nova palace (see seperate rating)
sol tordos was excellent, entertainment staff was great, keep the kids entertained most of the day.
would definately reccomend this hotel to anyone! food was ok, but would probalby benefit from more choice!

excellent holiday tho! book to go now

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Travel City - Oct 06

Opinion submitted in October 2006 by : Feeney - 67,62,35,38,6

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

We has a lovely week at the Sol Mirlos. 

The staff are extremely helpful at ALL times. The food was great especially the breakfasts and we always served hot and fresh. Free drinks in the morning too (we were half board). Maids cleaned the rooms daily so it was always nice and clean with fresh towels daily. The only down was the size of the 'family bedroom' which was slightly smaller than the grandparents room next door and the view was a typical building site, saying that they always kept to sensible operating times. Don't let the room put you off though, we hardly spent any time there as we were either on the fabulous beach or out for the night in one of the resorts many choices of bars. Great for families with so much for the little ones to do e.g. tons of clean play parks and trampoline areas, and older citizens love it as its not too loud at all, it was an extremely pleasant and friendly place with everyone saying hello to each other etc. If you go here trot down to the OLAS BAR of one of the side streets near Banana Joes, great to start the night off (and end up back in lol)it is the CHEAPEST BAR in the whole of Palma Nova and Collin the owner is a fantastic bloke. We met a fabulous family and hope to see them again next year in Palma Nova.

Flights through Excel were fab. Like I said the negatives were sofar outweighed by the positives. Definately looking at going back next year for two weeks. The hotel is so central it is great!! 5 mins to the beach the same with the bars etc.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (Thomas Cook Direct) Thomas Cook-august 2006

Opinion submitted in September 2006 by : mick-janette-sarah-richard-tina-lexxy (46, 44, 20, 17, 17, 2.

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

the hotel was great very clean. staff were friendly( except for one of the grumpy bar staff)food was great, plenty to choose from. entertainment was ok at times, for a game of free bingo,(you were given a cocktail stick to mark your card)it lasted about an hour, after a while i wanted to stick it in the caller (who was a double for darius danesh lol.)although he had to go through two other languages before he got to us.i did not like the idea of plastic glasses, but if you asked politely you would get a proper glass.for those who like their cups of tea, you can only get one with breakfast, all other times you have to get it from the bar, where you will be given a clumsy plastic cup unless you ask for a proper one. 

we stayed on the second floor so most of the time we walked up the stairs, the lifts were very busy.the space around the pool was very sparce therefor there was plenty of unused sunbeds.we went to the pirate show, it was a great night and well worth the money( try to book for the quarter deck, you get a much better view of the show. you can't go to magaluf without calling in the green parrot pub( nr manos bar,) the dj(the gobshite) is very naughty and will pick on anyone, he is very blue and a great laugh, so watch out if you have little ones.

all in all a great time, i would go to the sol mirlos/tordos again.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Broadway Travel - August 2006

Opinion submitted in September 2006 by : Dave Sutcliffe - Birmingham (36,36,10)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

We were all inclusive. Arrived 22nd August for one week.

Arrived not knowing which of the two hotels we were in. Went to the Tordos and typically found that we were in the Mirlos (luckily). At the reception of the Tordos, there were literally hundreds of kids running riot. Skidding on their knees on the marble floors, shouting, screaming etc. Nothing unusual there you may think... It was 11:45pm though..! We were sent to the Mirlos to check in which was a 150 metre walk with no help. Not a cool idea with suitcases. Their, they eventually found our names and went off to our room on the 4th floor. We were given room 401 hich happened to be right next to the lift. To be honest though we never really heard it.

ROOMS - Our room was the same as all the others. Tiny for two people let alone three of us. We travel abroad perhaps twice a year on holiday and have done so for about twelve years. I have to say that the room was the smallest i have ever stayed in. The beds are wierd they are so light that just for fun, i pushed all three beds together at the same time with one finger. You can really feel the springs though the matress too. All three of us never spent one night of the seven we stayed there, without waking up at least twice during the night. One tiny wardrobe between three, not good. The bathroom was your normal run of the mill Spanish bathroom. The View we had was pants. It was the Main Road between Palma Nova and Magaluf. On the opposite side of the road was a building site with a giant crane on site. The tv was the best feature..! It had BBC1, BBC2, BBC4, ITV1, ITV2, ITV3, Sky News, BBC world news, BBC 24hr news and CNN. OK for my partner to watch the soaps or omnibus editions as we were getting ready etc.

FOOD - Same stuff everyday. You have to mix and match your food to find something to eat. You can even have Chips for breakfast, wierd. You can wait forever to get a waiter to bring you a drink. Dont leave your table unattended to get your pudding. As we found they clear the whole table whilst your back is turned. We did this twice. We had just ate fake cornflakes with rubbish milk. We then got up to get bacon and eggs etc. Came back to the table and found the table cleared, my half drunk coffee and juice gone & someone else sitting at the table, Grrr. The bacon is smoked, finely cut and under cooked. The eggs were fried and runny, omelette or hard boiled. Dinner was the same as Lunch usually. One meat would be on offer. It would either be Pork in like a stew, fish, chicken or Rabbit. We did have beef the one day it was on offer though. The restaurant coffee was from a machine. That was horrible.

DRINK - All fake, locally produced stuff. Beer was Amstel which after one day of drinking it put me off it. My girlfriend drinks Bacardi and Coke usually. Just one of these was horrible. She tried many different cocktails which she loves, hoping to find something she could live with for a week and never finished one of them. The coke pump said Pepsi on it. It was not Pepsi though. Both hotels serve the same stuff. Your drinks are served in plastic glasses. Unless you ask when being served and dont go outside with them. If you want the real stuff you gotta pay for it, as in every all inclusive. The local bars were cheaper and tasted so much better.

SERVICE - This was slow and the staff have no urgency about them. You could be next in the queue at reception, they would be dealing with one person then when they have finished they have a chat then deal with you. The bar staff are exactly the same. All smiles. happy to serve you as long as they can do it in their time. This happened nearly everytime. The all inclusive system, instead of a wristband each. You got an all inclusive creditcard to use in either hotel. You only get one per room. We complained about this and they gave us two other room keys also in creditcard form. These card could not be used for obtaining drinks or food. The Mirlos is the quieter of the two hotels. The main entertainment ie. ABBA tribute band , Beatles and the Platters are held at the Tordos. The Mirlos has entertainment but is a little quieter. There always seems to be something going on though, ie. Rifle shooting, table tennis or archery.

OVERALL - Would i return to this hotel..? NO way.... Call me a snob if you like, but for me it`s too much like Butlins or a social club. We like to get involved with things and also chill out. Both hotels are noisey. Both Pools are too tiny & get ram packed. You get the usual grab the sunbed early gang of which im sorry to say, had to join to make sure we got a bed. After 9am in the morning you have no chance due to the tinyness of the pools. The two lifts hold 6 people only at a push. In the morning & at meal times this is a pain especially as both hotels have nine floors... Nice to have a tv with so many UK stations and Sky sports to watch the football on a huge 10ft screen in the main reception area. Its location is good and inbetween the resorts of Palma Nova and Magaluf. But im sorry to say, Noise, Room size, limited food choice and rubbish drink has killed it for us. We will not be returning.

TIP - Go and see The Pirate show. Buy your ticket from a shop in the street as soon as you arrive, it is a lot cheaper than buying from a hotel Rep. Taxi cost only 4 euros from the hotel. We booked 5 days in advance and luckily took the last seats. If you check their website you can see how sold out they are. Its a brilliant show with lovely food and drink all in the price. Well worth every penny.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (Thomson Direct) Thomson august 2006

Opinion submitted in September 2006 by : Lynne marr.42/48/17/17

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The hotel was in an excellent location,just a two minute walk from palma novas two beaches and also a five minute walk from Magaluf.The entertainment in the hotel was quite good but mainly catered for families with young children and anyone who is interested in the flinstones.The food is really good(all inclusive)with a carvery each night,a large salad bar,pizzas,pasta,childrens choice and a large number of puddings to select from every night.My only large complaint was the lifts,we were on the eighth floor and there were only two small lifts that carried six people of average weight and with so many people staying there was always a queue,easy to walk downstairs but not so good going up,the rooms were spotless and cleaned each day with fresh towels and the balcony is a fair size with a view onto the pool and the entertainment.The hotel staff are very nice too.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Alpharooms-August 2006

Opinion submitted in August 2006 by : Brian, Kirsty & Lauren (41, 35, 5)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just got back from Sol Mirlos Tordos on August 5th 2006.

The Mirlos/Tordos are sister hotels that share facilities. We were fortunate enough to stay in the Mirlos on an all inclusive board. The Mirlos was a lot less frantic & not as crowded than the Tordos. Food, staff & facilities could not be faulted, also Palma Nova is a really nice family resort.The Mirlos does half board as well as all inclusive, whereas the Tordos is all  All Inclusive. you get a "credit card" to order your all inclusive drinks and food in both hotels, which is a change & more civilised than other hotel chains where you get a band placed on your wrist. 

If I could pick any issue over food, it is that YOU ARE NOT ALLOWED to take any food out of the restaurant. I can see both sides of the coin here, as a guest it is nice to have a snack round the pool, or in your room, but I can see the hotels point of view that there would possibly be left over food all over the place, that might encourage insects and vermin? By the way, half of the restaurant has a Flinstones theme for the kids which my five year old loved. The Flinstones theme carries over to the kids entertainment where Fred, Barney & Dino, etc all show their faces periodically to all the younger kids delight.

The entertainment, particularly for children was fantastic & the entertainment staff worked really hard.  However, the bulk of the childrens entertainment was at the Tordos & this was the only dampener, as the place was full of peolpe, who wait for this..... not only put towels out near the pool at the crack of dawn, but honestly, I kid you not, placed towels out on the SEATS for the entertainment & they always seemed to sit in packs of rugby team sized crowds. 

To sum up. The Mirlos is a great hotel, with great facilities & staff.  we WOULD probably go back again. All in all The Mirlos was Great, the Tordos, good, but not great.  ;-)

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: travel city july 2006

Opinion submitted in August 2006 by : mandie 35 jason 36 emma 8 abbie 7 oliver 22mths

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned fron the Sol Tordos and we had a fantastic time.

When we first arrived it was early morning and we had to wait for our room, when we got our room we thought it was way to small for the five of us and asked to be moved. There was no problem and reception staff gave us another room to look at which was much better. The rooms were on the small side but clean. They were cleaned every day with clean towels when requested and clean sheets once a week.

The complex was great. The pool area small but again well kept plenty of sunbeds just not always the space to put them out! The bar area was fully air conditioned and great to come into after the heat of pool side.

The entertainment programme was great. The kids club were during the day but beware they cost extra. This was a point we were unaware of before we went as it isan't made clear in the brochure. There was a creche for the younger children which was free and a god send in the hot weather. Oliver was able to play with lots of great toys in an air conditioned room and great staff. the food was great althougth they were very strict on dining room times.
all in all a great family holiday! We would definatly re visit the sol tordos.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Travel city - July 2006

Opinion submitted in August 2006 by : Catherine - Swansea (64,42,39,39,16,13)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion:

We enjoyed our stay in the Mirlos so much in 2005, we could'nt wait to go back in 2006.

I requested a low floor and sure enough we ended up on the first floor so, no waiting for lifts!
The hotel is in a great location and very clean. The Western Water Park is a must but buy your tikets from the shops on the street. At the park the cost is 19 euros per adult and 13 euros per child. We paid 16 euros for each adult with children free and free transport.

Last year the Tordos was for All- inclusive and the Mirlos was HB. This year this has changed with both hotels offering All inclusive & HB.

On many occaisions I asked for maybe a sangria or a vodka. This would be poured in front of me. When they realised I was HB they would pour the drink down the sink and give a branded drink. This felt very wasteful to me and it made me wonder what I was getting when the drinks wer'nt replaced.

Its a pity but my familly and I wil not be returning to the Mirlos and I would'nt recommed anyone going HB. If you are make sure you wave your euros at the bar staff before ordering your drinks !!

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Hotel Sol Mirlos - Palma Nova

Operator and Date: July 2006

Opinion submitted in July 2006 by : Nicki Robinson (57,58,33,32,9,4)):

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

Having visited Sol Mirlos Hotel for the third time in the last four years this time i was most disappointed with the changes that had been made. The hotel let it self down by letting in groups of twenty something lads in and letting them run roit in the hotel and as it says it is a family hotel sorry i disagree. As most mornings we were woken between 4-6am by figthing, swearing and somethings vomiting from the balcony above. We were moved but they were on every floor. We started on floor one which you would of thought would be for young families.

The Hotel Tordos was all inclusive and this year it had extended to the Mirlos which also let it down. As you couldn't get by the pool till 5pm and forget watching the entertainment as you couldn't get a seat.

Food in the hotel was good but after two weeks couldn't wait for a proper Sunday Dinner.

Palma Nova is still a lovely resort by i will not go back to the Hotel Mirlos again.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays - June 2006

Opinion submitted in August 2006 by : 1 male, 28, female, 31, girl 3

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

It does make me laugh when you read some of the reviews about this hotel and resort as sometimes I think British people moan for the sake of moaning.  Well here goes:-

Food was very good one of the best I have sampled because they had a full salad bar which held about 10 dofferent types of salad.  Meat counter, bread counter, pizza and pasta counter, yes they did have chips each night but so what, you don't have to eat them.  They also had a great ranage of hot meats such as Chicken, steak, lamb etc etc, vegetables at mash, roast potatoes etc etc.  Pudding and ckaes were also lovely and also they had fruit.

Breakfast was nice, good choice of healthy to the not so healthy.  Waiter service too and reasonable priced drinks.  Fred flintstone themed section was good for the kids.

Our room was overlooking the building site but to be honest they never did anything, it isn't the hotels fault that the area across road is building.  There wasn't any noise to bother us.  When we reported a fault they were very good.  They also let us in our room before the time it would have been ready.  They cleaned the room whenever you wnted them to by placing a card on your door knob.  This is the first time we have had this.  Sky TV was very good more channels than usual.

We didn't stay in the entertainment as we prefer to walk and see other things.  The kids club looked pretty good.

5-10 mins from Magaluf which didn't cause any problems, we even went in 2 nights with our little one as June is quite quiet.

Lots os shops, bars and playgrounds.  Palma Nova is one of the best resorts I have been to.  Great beaches all 3 of them, we walked for over an hour each way and still didn't reach the end of the resort.

Great holiday, great hotel if you not one of these people that moan at everything any anything.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Thomas Cook Direct) Thomas Cook - June 2006

Opinion submitted in July 2006 by : caine,21,holly,20

Resort Rating: Very Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Just recently got back from a 14 night stay at the Sol mirlos.
We had the choice of 3 sol hotels in palma/mag.
When we arrived, check in was quick, first impressions was that it looked ok inside.
Lifts are tiny and you can be waiting for some time if you are above the 5th floor!
Rooms are very basic, no facilities for H/B quests! The view we had from our balacony was a building site! which isnt mentioned in the brochure!
We asked if we could move the next day but was told that it would cost 300euros each if there was rooms available which there wasnt.

Pool area is tiny in both hotels, isnt very clean either.
Didnt sample the daytime entertainment because we ended up useing the Sol cala blanca hotel. Night entertainment was rubbish.
Food was pretty poor im afraid, if you like kebab u will love the hotel, its on 4 times a week. Chips and pizza and chicken nuggets every night without fail.

Service was good tho, only thing to moan about the service was reception, our phone wasnt working in are room. I reported it 4 times but nothing was done so i give up in the end.
Would never stay in the hotel again but the resort is very good, beaches are very clean and there are a few good bars aswell.

You might say i didnt like the hotel because we were a young couple in a family hotel but to be honest i would never take my kids to the Sol Mirlos!

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays - July 2006

Opinion submitted in July 2006 by : Constantines/Wiggetts - Stockton on Tees (39, 37, 14, 11, 3)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

We have just returned from an All Inclusive two week stay at the Sol Tordos. The hotel itself is clean and the majority of staff are friendly it is set in a relatively quiet area.

The rooms are on the small side but as your only sleeping in there it's not too bad. The rooms have a good Air Conditioning system also with a fan. Towels were changed daily if left on the floor although our sheets only got changed twice during our stay. We were woken several times by noisy groups of young lads and lasses in the early hours who didn't show any consideration to the other guests with small children.

There are only two lifts to this hotel (which hold 6 people) and over 330 rooms which did mean we had to wait for up to 10 minutes at peak times to get down to ground level as we were on the 8th floor we did find this a pain. We found their were alot of kids left to wonder round the hotel alone messing about with lifts (also adding to the delay) and running up and down the corridors.

The food was nice but we found that the same food was served for lunch and dinner (pasta in a tomato sauce, pizza, chicken nuggetts, meat/fish in a sauce ooh and chips even for breakfast) most days which became quite boring so we did go out several times to eat. We were not allowed to take any food or drinks out of the restaurant, there is a Pool Snack Bar but unfortunately this is not included in the All Inclusive.

The Pool and Pool area is not very big for the number of guests staying and did get very crowded. If you wanted a Sunlounger you had to be up before 7.30 am to get a decent spot, there was plenty of parasols but not enough bases and you certainly need some shade on an afternoon where temperatures reached into the mid 30's. The music played around the pool was very loud and repeated over and over. Most days Waterpolo was played but really the pool is far too small for this and the kids were made to move along out of the way.

The entertainment on an evening I thought was pretty poor and apart from one night the entertainment team put on all of the shows themselves.

The hotel is ideally situated just a two minute stroll to the beautiful beaches, shops and bars. We would recomment a visit to Katie's Restaurant along the beach front going towards Torrenova the foods is superb and reasonable price too. We also visited the Western Water Park in Magaluf and we all had a great day. Palma Nova and Magaluf have plenty to do for all ages and we would definitely go back there but not to the Hotel Sol Tordos.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: excel holidays-June 2006

Opinion submitted in July 2006 by : K Barnett- Derby- 19 people in our group! Age range from 1-60  (1, 6, 7, 18, 19, 23, 40's, 50's)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

For the price we paid for our holiday it was excellent value.

We Paid £310 all inclusive through excel holidays.  I would advise you not to go through this company, however, they are alrady bankrupt!
We arrived at the airport to find out the company had switched director etc and so we had no transfers (that we, or the new company were aware of) So after being awake over 36 hours with tired and frustrated kids, this was not the best news.  In the end we got taxis whihc wernt cheap, but cheaper then transfers.  I would recommend just getting taxis when you next go on holiday to palma Nova, only costs 35 euros.

Onto the holiday:
Accomodation:
The hotel was a nice size, however as i think everybody has mentioned, the pool is way too small for the amount of people they accomodate.  I was there for a week and I did not sit by the pool once.  This is because a)I couldnt get a sun lounger or a place to sit b) I couldnt stand the hotel entertainment for kids c) I couldnt stand the kids knocking over you and D) I wouldnt have been able to have a good swim after a sun bathe!
This didnt really bother me because the beach literally is a 2 minute walk from the hotel, and its a nice walk through a garden thing. 
The beach is gorgeous with shops and cafes on the front-watersports also!

The kids entertainment were great from what i could see and they played some good music whilst i was walking through a couple of times.  The entertainment staff are the best-always encouraging the older people to get involved with activities.  Some people love this type of thing but i tend to avoid it for sake of embarresment!!

By the pool is a ledge that i suppose is used for disabled people or prams to go up, although beware, I saw about 4 people go head over heels on this whilst i was there and it wasnt pleasant! Something does need to be done about that ramp!
One member of our group fell over it and had a nasty bruise about 4 inchs long on her thigh all week.

You cant complain about the food they provide, there is always of course room for improvement but it was quite adequate.
Breakfast: You can expect juice, eggs, beans, sausages, their version of bacon, toast, crossaints, donuts, pain au chocolates, cereal (cheap brand) and plenty of fruit and various bread

Lunch: 3 courses
Choice of salads(sometimes king prawns!!), salmon, pork, chicken, chicken nuggets, burgers, paella!, rice, pizza, fruit, bread, spaghetti, lamb, beef, veal, advocados (yummy!) grilled mixed vegetables, battered fish bits!
LOADS OF STUFF TO CHOOSE FROM
Puddings usually the same
There is always a differnt sponge cake/chocoate cake, jelly, fruit(including melon, apricots, peaches grapes bigger then youve ever seen before! kiwi, oranges, fruit salad...then theres this funny gooyey stuff that looks a bit like angel delight but i never tried.  then theres often days when they put out a bread and butter pudding or something. Then theres little tubs of ice cream you can have as well that goes nice with the sponge!

Dinner is pretty much the same.

The bar staff were sometimes freindlier then others, they offer a wide range of free alcohol, but things like malibu, baileys, whisky and beer were their own cheap makes...but they went down nicely!

Inside were snooker tables, game machines and a toy machine which are very easy to win on!

The things i could complain about are the lift situation...probably have to wait about 5 min approx to get a lift and get down or up!

Also, the reception staff were very rude to me refusing to give me internet access saying it 'wasnt working' when people were using it!!??

Other then that, beach was good, resort was good....reccommend you take a walk up the strip and bcm square at least once (if your young-ish) just to see what its like.
The BCM dance thing was a hit with me...23 euros to get in, drinks free all night and you get some really good freebies with that so that theres a theme on everynight! I got to see Tim Westwood whilst i was there and witnessed a foam and popcorn party!

If I was on a budget then I would visit again, but im used to self catering and trying different places.

If youve got kids, and want them busy all week whilst you fight for a sun lounger then its the place for you!
3.5/5

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Flyglobespan  & Solmelia - May 2006, 7 nights

Opinion submitted in May 2006 by : Perthshire (34, 33, 2)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Flights with Flyglobespan were excellent.  Arrived Early both ways.

Booked Half Board and assumed we would be staying in the Mirlos - This was closed for some renovations when we arrived so we were put in the Tordos.  

The Tordos was not our sort of hotel - pool was mobbed, all sunbeds were 'reserved' with towels from early and lots of kids running around inside and out(often unsupervised and until really late at night!) Restaurant was more like a canteen although there was nothing wrong with the food - Everyone seemed in a rush.

When the Mirlos reopened a few days later we asked to get moved (as did lots of other guests) and were so glad we did - the reception area was so much calmer, better service at the bar/restaurant, plenty room at the pool to get a sunlounger at any time of day - none of this towels on the sunbeds at dawn nonsense! 

Rooms were good in both hotels although slightly larger in the Mirlos we thought.

We had to take our son to the doctors whilst there and the service we got from the spanish healthboard (using the E111 card) was fantastic and free.  I wouldn't waste my money on the British Doctors since they charge approx £50 per consultation and seemed really pushy. 

The reception staff at the Mirlos was also extremely helpful.  Air Con very good in both hotels.

Would return to the Mirlos but not to the Tordos.

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Hotel Sol Tordos - Palma Nova

Operator and Date: (Thomas Cook Direct) Thomas Cook - 2006

Opinion submitted in July 2006 by : Craig, Sue & Joe (33,34,2)

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

ACCOMADATION:
On arrival @ the hotel we had to wait for our room key/electric key, which was a card with your photo taken on it & you were only allowed one of these cards. This also acts as your all inclusive pass for drinks etc.Therefore if one of you wants to go to the room (and use electric) the other cannot purchace any drinks or food from the hotel.
We then had a 20min wait to get on the lifts, there was only 2 which held 2 people with a buggy. We was on the 5th floor out of 9. The swimming pool was quite small especially the childrens. We never got a sun lounger in the whole 2 weeks we where there, they where taken up with towels from 7.30 in the morning (and we call the Germans!). Being woken at 5am by stag parties thowing chairs, tv's,bedding etc off the 9th floor wasn't a very nice wake up call.

ENTERTAINMENT:
Spanish entertainment staff shows really poor. Profesional shows great (4 out of 14).
FOOD AND DRINK:
Husband didn't like it at all. Our 2 year old lived on chips, couldn't get him to eat any of the veg or healthy stuff. But whether it was the the food or a virus, we all got ill for a couple of days (sickness and flu like symtoms).When it said locally produced alcohol, we didn't know it ment that nothing tasted like the well known brands. All was served in plastic cups, but fair enough when there are kids around.

LOCATION:
Excellent location, Palma Nova is a really nice clean resort. Brill for kids there are parks, rides and trampolines dotted all over. The beach is fantastic, with a loverly prom all around the resort. Loads of nice places to eat and drink. We wish we had gone self catering and NOT all inclusive. This is what spoilt our hol as we had spent the money on all inclusive but was then very dissopointed with it.

KIDS ENTERTAINMENT
This was very good with Fred Flinstone and Dino knocking about our son absoluteley loved them. The daytime entertainment staff worked very hard to keep the kids happy. Sol Tordos didn't live up to a 3 star accomodation in our opinion. If we where given a hol to go back there we would turn it down. However we would willingly go back to Palma Nova.    

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City October 2005

Opinion submitted in Oct 2005 by : Andy - North Wales

Resort Rating: Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Although we enjoyed our weeks stay at the Tordos, we spent most days on the beach. I don't think I would return to this hotel. If your idea of a good holiday is drinking all day in a replica of a working man's club and eating junk food, then you will have a good time. Kids running round shouting F*** this, F*** that and that was the eleven year old girls! The women had some interesting tattoos though.

The night time entertainment at the Tordos was dire. Six nights of the staff miming and getting guests to participate in silly games and one professional act, a comedian who was surprisingly very good.
More acts were on at the Mirlos though, obviously the bar there is not All Inclusive.

Food was average, had worse, and had better.

Would return to Palma Nova again, but would choose a different Hotel.

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Hotel Sol Tordos - Palma Nova

Operator and Date: October 2005

Opinion submitted in Oct 2005 by : A Smith (28,25,9,4,3 1/2 months)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The initial flight was delayed by 2 hours cos of the french air strike but the pilot kept us informed.
On Arrival at palma airport we were greeted by the travel city direct rep and transferred 2 the hotel.
All the Staff were very pleasant.
Food was very nice but sometimes repetative.
kids enjoyed the kids clubs n even met fred and dino.
Pool very nice. rooms nice but would of been betta with bunk beds for kids.
All in all a very good time was had.
Met up with a really nice family from rotherham.
Lots of shops very reasonably priced.
beach very close and really nice small fish in sea swimming round ur feet but very nice indeed..

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Air Tours - June 06

Opinion submitted in June 2006 by : Ami - Lincoln (37,26,10)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We've just got back from a great week in  the Mirlos appartments in palms nova. To be honest after reading some of the reviews we were slightly apprehensive!Altho as soon as we arrived it proved we had nothing to worry about. The reception staff were very friendly and helpful.

I read that the food wasn't up to much, but having stayed in many half board hotels this was as good as any if not better. I'm not quite sure what people expect from half board but this was all fresh and plenty of choice all week.
The hotel and grounds were always clean and tidy.I am glad we got the mirlos rather than the tordos as the tordos was much more family orriantated and alot fuller, sunbeds were all full all day and about an inch appart, but the people there didn't seem to mind it just didn't suit us.
The evening entertainment was well done and alot of hard work put in to it but sometimes a bit cringeworthy which is to be expected!

My only small complaint would be having a 10 year old there, was they had childrens clubs on everyday which was based in the tordos hotel this had no structure to it and the staff were not responsible for the children, so rather than it being a club as such it was just and adult playing with them, so it ment we would have had to sit at the tordos pool rather than our own so we didn't bother with it, and went to the western waterpark. the western waterpark is definately worth a visit and try and watch the high dive show while your there.
Also a good place to visit is marine land try and time it to see the dolphin show as that makes the visit a bit more worth while.

I would deffinately recomend these hotels this is the second sol hotel we have stayed in so it seems the quality of sol hotels is consistant throughout.
All in all a good time had all round.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Aspro Direct) Aspro may 2006

Opinion submitted in June 2006 by : L hughes 44 ,39 ,13, 9

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

just returned from a 7 day holiday. The resort of palma nova is excellent,there is something for everybody young and old.The beach i have to say is one of the cleanest we have ever been on and we have visited quite a few,2sunbeds and a umberella is 9 euros.

The hotel we found very good very clean and excellent maid service. All the hotlel staff were friendly treat them like human beings and it will go a long way!!! The food was excellenti must say reading some reviews we were alittle worrried but there was plenty of choice and ours was always hot yes it's typical hotel food but it is a 3 star hotel.
Entertainment was varied fron live acts to hotel entertainers who work really hard to try and give you the best holiday.

We personally didn't like the sister hotel the tordos but if you like all inclusive then you'll like it although as non-smokers it did put us off!!!
The hotel is ideally situated 5 mins and you are at the beach where we spent most of our time.

Would we go back yes we would!!!

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays Sept 2005

Opinion submitted in Sept 2005 by : Keith / Carol 40 Something

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Stayed in the hotel Sol Mirlos and it is a great Hotel maid service every day the rooms are a bit small but ok for laying your head down.The food is excellent and i can not see how any one could fault it,some food is cooked in front of you so you known it is fresh and not been there for hours there was always something there for everyone loads of different meats ie pork /steak /chicken/ fish/leg of lamb most nights there was a carvery.
Could not say what the entertainment in the Hotel was like because we did not stay in .
There are plenty of great bars around the hotel.
Palma Nova is alovely resort and you can sit and whatch the world go by

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - Sept 2005

Opinion submitted in Sept 2005 by : Daphne,Simon & Alan (32,31,2)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just returned from a really great holiday at the Sol Tordos -
Food - Plenty to choose from at all times of the day and night you will never go hungry even if it is chip butties! All the staff were very friendly and the seating area decked out in Flintstones  for the kids to the rear of the restraunt was fun so people without children could sit away if they wished.

Drink - Local drinks just as good as the brand names bars open 10 - 1 so you never missed out. Service was friendly and quick due to the rule of only giving you drinks for the number in your groups.

Hotel - The hotel was spotless and caters very well for children with plently of activities for all ages. Rooms slightly small but cleaned daily with fresh towels.
A 2 minute walk from a beautiful clean beach with plenty of water activities if you want them

Laundry - There was a room with iron/board washing machine and dryer self service.

The only downside and it was quiet a big one - There were over a thousand guests and over 300 rooms so you had to q for everything - q for food q for lifts q for drinks etc and the only way to get near the pool was to set an alarm for 5am, seriously people should be less selfish if you are not intending to use sun loungers for a while give others a chance rather than sticking a towel on a bed and coming back a few hrs later.

Resort - The hotel is located approx 10 minute walk from the main Magaluf area which we thought would be really loud and full of idiots but we were pleased to say it wasnt altho the touts need to calm down a bit they seem tooooooo desperate to drag you in to the pubs.

All in All a fantastic hotel and location would definatly return.

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Hotel Sol Tordos - Palma Nova

Operator and Date: indepenently august 2005

Opinion submitted in Sept 2005 by : sam hale - wakefield (35, 33, 7, 9)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion:

Arrived 6th August 2005 for 13 nights. Got there at midnight a/i on till 1am so had time for few drinks before going to bed, the hotel was very full. next day went down for breakfast which was full english the toast machines were a pain as the toast had to go through 3 times, if you were there early that was not a problem but afetr 9am it took ages to queue. main problem was that you could not take drinks out of the dining room so if you wanted a coffee to take to the room till other members of the family woke you had no chance. bars didnt open till 10am.Breakfast & lunch waiter service was not very good at 1 point we had 9 dirty plates on our table and if you tried to clean your own table the waiters were not happy and told you so. 

Lunch was nice enough plenty of choice or so we thought till we went for dinner then we found out it was the same as lunch so maybe hours old, but plenty of choice chicken, turkey every night, sometimes lamb, pork in a orange sauce (horrible) steak,a choice of some sort of fish every night, chips with mash or jacket potatoes. pizza, pasta and some veg every night, puddings was some sort of slop every night. Hotel staff....Bar staff helpful most of the time although sometimes when we went to the bar for 4 drinks they would not give 4 drinks they said it was not possible to have 4 people in 1 room but we did 2 adults & 2 kids. this happened to a lot of guests that we talked to.needless to say that at the end of our holiday when they were shaking thier tip tin for a tip they didnt get one.

the hotel was full of welsh people so if you like the welsh then you will like it there, stay away anne robinson!!!!
entertainment...well fred came out twice a day never saw him at night, the entertainment staff tried thier best with water pollo, volley ball,shooting.

kids clubs...mine were 7 & 9 didnt go to the kids clubs so cant comment on them. but there was 3 computers so they could go on the internet 2 euros for half hour or 3 euros for 1 hour, well there was 3 computers at the start of the holiday but only 1 worked at the end. there was 2 playstation games aswell but they seemed to get trashed aswell.
night entertainment..... well pretty naff really it was thier own entertainment team miming to songs or a naff circus act. if they got the kids to learn a show they used to put it on in the sister hotel sol mirlos which was not a/i so you had to pay for drinks to watch your own kids.

location.......not far from the beach, a very nice beach a bit crowded but it was august.
attractions...... went to western water park 42 euros for 2 adults & 2 kids walked to the park took about 40 mins nice walk through magaluf, had a nice day good rides, good shows only be early for the shows, take a packed lunch.
54 hole golf......was good too if you havent got cheating kids that cant stand to lose......take your own lunch.
as the holiday went on you found out you had to be up early for a sunbed the pool is way too small for a a/i hotel. you had to be out & had your dinner for at the latest 6.30pm to get a seat for the night. 

but would we go again.........................well i would have to say.......YES cause if you get your wits about you & get out early & dont want much sleep then you will be ok in this hotel. but saying that i have stayed in sol hotels before half board mind & this is the worst of them all, but once they've got you they'got you and only a fool is going to go & pay for food & drink thats already paid for. arnt they??????????????????

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Direct Holidays) Direct Holidays-August 2005

Opinion submitted in Sept 2005 by : Lorraine-William and family (40,41,15,11 and7)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have just returned from a two week stay at the Hotel Sol Mirlos with mixed feelings to say the least. The holiday was first off to a bad start by a chartered flight delayed by two hours but designed to pick up all the leftovers of the day.This was to be repeated on the return journey as the homegoing flight was also delayed by about five and a half hours but this posed a great sight seeing opportunity of palma airport.

Anyway onto our stay, first couple of days fine, entertainment a bit repeatative mostly mimmed disney films and soundtracks but acts brought in were mainly woefull but what do you expect you're on holiday. Beware of the pushing spanish who at every opportunity push you out of the way mainly at breakfast and evening mealtime maybe that is normal but after a while it gets frustrating. Another observation is that at the grille the staff will give to their compatriots food just cooked but the english have to pick from the  plate and on some occaisions use the microwave.

The pool was small but nothing compared to the sister hotels pool which resembled a beehive constantly full from morning to late evening.We were half board staying at the Mirlos but the adjoining hotel was all inclusive which can also annoy when you bump into the beermonsters with their plastic glasses always full.Despite all this we did enjoy our stay although our room could have done with airconditioning instead of the overhead fan and we could not leave our patio door open due to the constant hum of the receptions air con units which ran 24/7.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - July 2005

Opinion submitted in Apr 2006 by : Thomas - Pembrokeshire (25,25,3  -   25,24,3,1)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just thought I would say a few things about the hotel and resort.

After staying there for two weeks in July 04 and now in July 05 for two weeks, I have to say that it has gone downhill. Little things like less staff in restaurant, less staff in the bara and less sun beds etc. Now you have to be out by 8.00am when they unlock the sunbeds and nab them then or you have got no chance and to get an umbrella as well (need them for the kids), it was like fight at dawn.

We had breakfast here every morning and made the most out of the snacks and drinks etc however, there is hardly any changing and being there for two weeks if does get repetitive, but dont worry, they are perfectly normal and is it more than edible, you know chips and pizzas however, I should say every night they have a grill going with some kind of fresh meat grilled for you!

The biggest downside to this hotel is the pool - it is simply not big enough for this hotel - it is close to the beach though but obviously no all inclusive goodies down there.

Palma Nove is excellent, it really is the beach is wonderful and clean the has brilliant watersports and the shops are all what you would expect. Lady Diana's (1 minute from hotel) is brilliant prices and excellent food try the stak wonderful!! we like to have some drinks but obviously with a small kid, you knowyou cant get to bladdered, however, the wine and beer in all of the cafes are brillant value. Some nights we had a bit much and went for a nice walk along the front to clear the heads!!!

The buggys is catered for well all around the hotel and the area. One of the best nights we had was not getting dressed up and taking a stroll along the front and having ice cream in this little ice cream parlour and then swimming in the ocean at 9.00 at night - really lovely and our son loved it!!!!

Pirates is an excellent night well worht the money - dont worry, my son was a little aprehensive when we went there as it is quite dark in there, however, I had my fac painted like a pirate and he did and he was fine. The food is loveley and the show is amazing.. really do it

Both waterparks and brilliant as well, a brill day out our son really loved the western water park.

Oh well, will definatley go back to Palma Nova but would try antoher hotel, but only on the account that we have been there twice and would try something different! Have fun you will love it!!

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct-July 2005

Opinion submitted in Feb 2006 by : 

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This is my third Holiday review.
Last year We went to the the Sol Tordos hotel in Palma Nova.Its a brilliant,familly-orintated hotel.The food is brilliant.It is an all inclusive hotel and the best I have been to.If you have older children I do not reccomend this place as it is very child-orientated.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City - July 2005

Opinion submitted in Aug 2005 by : Morgans  - Wales (33, 33, 7, 3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

A couple of years ago we stayed in the Sol Mirlos.  Out of the two I preferred the Mirlos.  Simply because the Tordos is like Butlins in the Sun.  It's a typical holiday where the Parents are busy drinking/sunbathing around the pool and the kids are left to their own devices.  We preferred to go to the beach everyday as it is literally a 2 min walk.  It's clean and safe for the children.  There is not a lot of room around the pool and unless you are prepared to get up before 8am to put your towel down (and I mean the British not the Germans) then you have a slim chance of getting a sun lounger.  Also at Dinner Time (around 6pm) they are selecting their tables ready for the evening entertainment.

The staff are friendly on reception (apart from the odd one) and on the bar.  Drinks are not fab (especially the wine) but acceptable.

We were on the 9th Floor (not brilliant but someone gotta be there).  We had air conditioning but found it just made a noise rather than cooled the room down, however, Tesco Clubcard came in handy to leave in the slot to keep the ceiling fan going, which was a godsend when returning from the beach.  Rooms are small, we had bunk beds and the staff were very accomodating when we asked for extra bed guards.

Food was ok, found we had more choice and better quality food when staying in the Mirlos, it was a case of they're all inclusive so we'll give them the cheap stuff.  It was all edible, and a fair choice. 

If I had any comlplaints, it would be the lifts (only two) not a lot you can do but be patient, especially on the 9th floor. Also the snacks are confined to the restaurant which would be nice if you could take them out whilst watching the entertainment.

Entertainment staff very good, my children enjoyed it anyway.

All in all a very good holiday, I would definitely return to Palma Nova (been the last 3 years) but prefer the Sol Mirlos.  If you can handle other people's kids running riot it's a great hotel.

It's very clean and well run though.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - July 2005

Opinion submitted in Aug 2005 by : Mr & Mrs Cotterell - Mid Glamorgan (34, 32, 6, 2)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

Just come back from two weeks in Palma Nova, Sol Tordos Hotel.  Had a brilliant time.  

The entertainment staff were one of the best we have seen.  They worked tremendously hard day and night and got adults and children to participate and enjoy themselves.  The food (all inclusive for us) was superb.  There was a variety everyday (except breakfast which was always the same choice, but a choice for everyone).  My son (6) particularly liked going up and pouring his own drinks and choosing his own dinners everyday!!   

The only let-down was the room and lifts in the hotel.  The room was way too small for a family of 4 and were your basic bog-standard room, although they were very clean and always cleaned everyday with new towels.  BEWARE - there are only 2 SMALL lifts in the entire hotel and if you have a pushchair / wheelchair and are not on 1st floor, you will be waiting a while for the lifts!!  

We went from 15th to 29th July, but I would not recommend going in the school hols as our last week was manic!!  They were kids everywhere and my husband had to set his alarm every morning for 7.30 am to get a sunbed around the pool!!  A few times we ventured to the beach (and if you are AI you can take a packed lunch, just make sure you order it for your party from reception the night before).  The beach is literally only 5 mins out of the back gate of the hotel and it is one of the best beaches we have been too.    Our 2 children age 6 and 2 loved Fred Flinstone and Dino Dinosaur walking around the hotel every day and YABADABADOOO was a regular saying!!!!  

I would definetly recommned this hotel to anyone and would definetly go back to it.  Our youngest (2) would not go into the Children's Club (0 to 4 years) so that made it a little difficult for us as the other one was in kids club every day!!  We didnt go around the bars in night in Palma Nova but there is plenty of nightlife for all.  All in all, we had an excellent time and would definetly go back.

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Hotel Sol Tordos - Palma Nova

Operator and Date: travelcity direct - july 2005

Opinion submitted in Aug 2005 by : andrea derrick - neath ( 36, 35, 12, 3 )

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a weeks holiday at the absolutely fantastic SOL TORDOS. Food was excellent plenty of choice even for my fussy 12 year old.You were not restricted on drinks and could have anything, you could eat and drink from 8.00am to midnight. Kids clubs were really good and the entertainers worked very hard. I'll miss my 1.00pm dances with dino everyday!!

Room was a bit on the small side for 4 but we only slept in it. Only 2 lifts and you could wait a while for one but only a problem if you made it one. I was surprised that even with over 1,000 people in the hotel we never had to wait long to be served at the bar as they have so many people working behind it. 

Restaurant was never too busy and very clean.Pool area is a bit small for the size of the hotel but you can use the pool at the Sol Mirlos next door and that was quieter.If you are thinking of going to a waterpark Aqualand is better if you have a young child more to keep them occupied but still plenty of larger slides and activities if you have an older child.Pirates in Magaluf is a must a bit pricey but worth every penny.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City - July 2005

Opinion submitted in July 2005 by : Morgans - Wales (33, 33, 7, 3)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

RESORT: Plenty for young and old.  You have the busy bars if you want them or the quiet areas.  Recommendations are Golf Fantasia, and also Marineland (10 mins in a taxi) only really requires 1/2 day unless you want to take advantage of a pool with slides for the children.

HOTEL: A bit like BUTLINS in the Sun.  Kids seem to be left to their own devices whilst we were there (High season, beginning of School holidays).  We went to the beach every day as it was easier for the children.  You can order packed lunch the day before and make it up yourself however, ham and cheese sandwiches did get a bit boring towards the end of the week.  The pool is far too small if you plan on staying around the hotel during the day (and very slippery).  Everyone criticises the Germans but the Brits seem to be as bad, queing up to put their towels down at 8:00am.  

Also for the entertainment in the evening they are there as soon as the tables are laid out bagging the best seats.  We found the entertaininment quite good, the choice of food at first was a bit iffy but got better as the week went on.  If anyone complains about Chips everyday, I saw lots of people picking chips rather than the potato alternatives.  Plenty of choice.  On arrival you have a family photo taken which is then printed on your "all inclusive" card.  I asked for an extra card to give access to the room (this does not cover you for drinks or access to the restaurant) but comes in handy if you want to split up for any reason.  This is a very busy hotel and we couldn't keep our room on the day we were leaving however, they do offer you another room to shower in if necessary and there is a luggage room.  It caters for children very well, lots of amusements and pool tables.  They are strict about taking food out of the restaurant and all snacks are eaten in there. 

ROOMS:  Cleaned everyday, clean towels when dirty ones left on floor.  Children had bunk beds, with guards however we had to ask for extra guard for bottom bunk as our son fell out of bed twice and the floors are tiled.

Lifts are small and being on the 9th (top) floor was a bit of a wait. 

They hold Kids clubs but if you do not wish to join these you can get day passes or passes for 3 or 5 days at a time which passes a good hour away. 

Fred Flinstone makes a regular appearance as does Dino the dinosaur, and regular anouncements of Yabba-dabba-doo over the tannoy.

Overall, Hotel friendly, clean and tidy, if you don't mind children running around all over the place a good place to stay.  The beach is less then 5 mins walk straight through.  Air Conditioning in the room but not great, Ceiling Fan was more beneficial.  TV in rooms however, only various news channels in English everything else in Foreign.  A very much Welsh orientated hotel. 

Would possibly return to this hotel but having stayed in Palma Nova for the last 3 years (Sol Mirlos a bit more class) and the Mimosa Park would possibly try somewhere different next year.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Thomson Direct) Thomson - July 2005

Opinion submitted in July 2005 by : Leanne and Sarah - Stoke (18,18)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have just come back from our holiday in Majorca and we had an amazing time.  We are both 18 and it ws my first time away without parents.  At Palma Nova Airport there is a bit of a trek to get to the carousels, but the luggage does come off really quickly.

The transfer time to the hotel is only about 20minutes which is really good and quick.  When walking into the hotel for the first time, impressions were really good.  the reception area was air - conditioned with a big desk.  They were really helpful and made it easier for us.
Other reviews have complained about the lifts, yeah there is only two, but they don't seem to be that crowded and you usually don't have to wait that long for there to be an available one.

The rooms are quite small, but are very clean with the maids coming in everyday to clean them.  The main negative about the room is the fact there there is no air - conditioning, only a ceiling fan that tends to blow around the hot air.  You really need the conditioning, be cause it's so hot.  We had to sleep with the balcony doors open and leave them open in the day.  As we were on the 8th floor, people couldn't really get onto our balcony.

The food was nice.  The breakfasts were lovely although we didn't have many as we weren't getting in from Magaluf until the early hours of the morning.  The evening meals were also nice, there was a lot of variety with a chef cooking grilled food everynight.

If you are young and wanting to go to Magaluf, then this hotel is ideal as it is only 10 minutes walk to the centre but can be quite in the day around the pool.  For families it is also good as there is clubs for the kids and is quieter than Magaluf.

The best club that we went to in Magaluf is BCM.  It costs 23 euros to get in but once in all the drinks are free and there is also free stuff that is given to you such as hats and t - shirts.

All in all we had a fab time and would def go back to this hotel, but the air conditioning really needs to be installed.  If you go whether in a family, or in a group of friends, you will have a good time

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Thomson Direct) Skytours - July 2005

Opinion submitted in July 2005 by : Morton Family - Lincoln (40,15,12)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The hotel is in an excellent location - a 2 minute walk from the beach and close to bars, shops etc without excessive late night noise.

The rooms and bathrooms are of reasonable size and kept very clean, as are the communal areas and grounds.

The hotel's staff were very friendly and polite and although the entertainments team seemed to make up with enthusiasm what they lacked in talent they usually pulled it off ok and maintained good humour throughout.

The food was good in quality and quantity and although it was arguably a bit repetitive this is mass catering, not haute cuisine, and we certainly had a good meal every night.

Other reviews on this site had mentioned the issue with just 2 small lifts and although at first this seemed ok, when one of the lifts broke down towards the end of the week then it did become a bit tedious.  However, the length of time seemingly fit people are willing to wait (however grumpily) to go up or down a couple of floors (we were on 7) was a constant source of amazement.

The resort of Palma Nova itself was excellent - the beach and the sea are beautiful, plenty of places to eat, drink and shop, Golf Fantasia was good fun, Marineland was good entertainment, especially dolphin and parrot shows, but the highlight was the amazing Pirates!

Overall a good value hotel in a good location in a good resort - would definitely consider a return visit.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Independant - July 2005

Opinion submitted in July 2005 by : The McGees/O'Boyles - Berkshire (45,39,37,24,7,2)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from our 3rd stay at the Sol Mirlos.  The hotel is fantastic and the resort is perfect for families.  The beaches are difficult to fault, with fantastically clear water and clean white sand.

Th reason for my review is that we got speaking to another family and found that they had paid £3000 for a family of 5 for 2 weeks booking with a travel company.  We booked direct through the Sol Melia website and with Easyjet and paid £1600 less for 7 of us!!  I would recommend this hotel and resort to people of all ages, Palma Nova is a gorgeous resort with plenty to do, but if you do go be brave and book independantly, cutting out the middleman!!

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - June 2005

Opinion submitted in July 2005 by : Dawn Corbett (40, 14, 8)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Have returned today from our 1st time abroad, I went as a single mom, hubby was on a fishing holiday and took my two daughters, one is a very awkward teenager and the youngest loves to have fun. 

Wasnt sure what to expect after reading all the reveiws on here, but i'm glad i read them but i also went with a very open mind. 

Went with Travel City Direct and went all inclusive, the transfers and flights were superb both ways no problems at all, the reps were there to meet us and made us feel very much at ease and showed us what to do. 

The hotel was absolutly lovely, it was spotlessly clean day and night, the food was wonderful with a lot of variety at all meal times, the bars and staff were friendly and always very polite and quick to serve, you didnt have to wait in long queues often. Our room was spotless although very small, but as a base spotless was good enough for us with tv, air con and a huge ceiling fan, (we had very high temps this week)you can also pay and hire a safe which i advise and also i was advised to take an old credit card or something like ( i took my matalan Card) and when you leave your room and remove your swipe card if you put it in place of your swipe card your fans stay on in your room which is a godsend when the weather is hot. 

The kids loved the entertainment, which was on day and night so if you want a quiet holiday with no kids dont come here. The pool area is fairly small but there are lots of loungers and tables and chairs but to be honest you are a two minute walk from a wonderful clean beach which has loungers which you can hire for 7 euros for two loungers all day.

All in all we had a fantastic holiday and i would recommend it to anyone with children who wants to have lots of fun to go here. 

Also before i go to anyone who loves a great night out, go to visit PIRATES in magaluff all the hotels book visits to the shows and although it is a little expensive its the most fantastic show we have ever been too. I'd just like to say to anyone who reads this who may have been part of us having such a fantastic holiday, THANKYOU and we'll see you all next year if not sooner.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Thomas Cook Direct) Thomas Cook - June 2005

Opinion submitted in July 2005 by : Beth Whorton - lincolnshire (22,22,24,26)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Stayed at this hotel for 2 weeks with my Husband and friends.

HOTEL
The hotel is in an absolutely fantastic position. about 3 minutes walk into the centre of palma nova and only about 10 minutes walk into the centre of magalluf. (more like one big resort - had problems working out which one we were in half the time !!)
We didnt book this hotel specifically as we got a deal which meant we could have ended up in any of the Sol Hotels - really glad we ended up in this one, purely because of the position.

FACILITIES
The reception lounge is huge and air-conditioned. The desk is open 24 hours a day and the staff are really friendly and can speak quite good english. The Bar is also really big, open till quite late and not overly expensive (although the prices for the same round of drinks cost different amounts everytime we ordered them!!) We didnt really stick around too much for the entertainment as it seemed quite kiddy orientated butlins-esque party games. The flintstones themed kids clubs were quite noisy in the day time but it seemed like they were having loads of fun -N.B. if you request a sea view room, you will also be overlooking the area where they are mostly based.

ROOMS
rooms in the hotel were absolutely fantastic. bathroom was plenty big enough - maids came every single day and came back later if the do not disturb sign was out. balcony was ok. big enough for table and 2 chairs. only downfall was the lack of air-con in the rooms. there was a ceiling fan which was ok in june but not sure how effective it would be when it gets hotter in august !!

FOOD
Food itself was ok. Restaurant was more like a school dinner canteen. not a particularly nice and relaxed atmosphere!! - probably good for kids tho.
Would probably avoid going as soon as they open coz all the grannies are waiting at the door ready to rush in!

RESORT
FAB - would reccommend this resort to anyone. Good mix of families, couples, OAP's, and groups. We went on a few days out - best waterpark is the western one, cost us 7 euros in a taxi from the hotel.
Marineland was about the same (also a really good day out). Palma is about 20 euros in a taxi and is a really beautifull city - we went twice. Got the old fashioned train from Palma to Soller (11 euros return) - well worth it. absolutely stunning scenery on the way.
Golf Fantasia was really good - easy walking distance and is better to do in an evening when its cooler.

Had a really good holiday. no worries about recommending it.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Independent - June 2005

Opinion submitted in July 2005 by : Steven Horton - Liverpool 33, 32, 2

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just spent 10 days in the Sol Mirlos and it was excellent. We booked the hotel online and got an great rate of 75 Euros a night half board for the three of us. We flew with easyjet and a taxi from the airport to hotel was 26 Euros. Be prepared for a hell of a long walk from the plane to baggage carousel though.

The only complaint about the hotel was the fact there were only 2 lifts, which did lead to a bit of congestion at mealtimes.

Otherwise the food was brilliant and varied, the pool very good and the rooms clean and tidy with maid service every day. For kids there is a park area and lots of entertainment of a day and night. The staff were also friendly and helpful at all times.

Anyone without kids shouldnt be put off by the Flinstones theme - the restaurant has a small corner dedicated to this but apart from a few statues around the hotel it is mainly is adult orientated. One word of warning though is the Tordos, which is all inclusive is chaotic with the pool area full to capacity by 10am.

Palma Nova is an excellent resort which doesnt get too rowdy, with most bars being accommodating to children. Most bars tend to wind down around 1am but for the more lively Magalluf is only about 10 minutes from the Mirlos. In Palma Nova 'Cheeks' and 'Banana Joes' are recommended, while those after a quiter drink and British TV should try the 'Star Bar'.

We didnt really try any exursions, although Palma is only 20 minutes by bus costing 2.30 Euros. There are plenty of excursions advertised by the holiday reps but the ones in local shops looked far cheaper. We did take a taxi to Marineland which is a great day out, with the sealion an dolphin shows not to be missed.
 
To sumarise, we wil definitely be returning to the Mirlos again in the next two years. 

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Hotel Sol Tordos - Palma Nova

Operator and Date: travelcity June 2005

Opinion submitted in June 2005 by : 46 46 7yrs

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

just returned from sol tordos after a weeks stay. I would like to say the staff in all areas work very hard indeed.It is very good service, rooms could do with being bigger but thats the only negative. The children are very well entertained and adults too. 

The food is very good good variety.We are going to return to this hotel and would recommend it to anyone

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Jet2.com & Alpharooms - June 2005

Opinion submitted in June 2005 by : Harris Family - Hull (34,27,3,67,57)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Book the holiday all independently using a low cost airline & a rooms booking agent and found a good saving with taxi & car hire cheap on the island to get around. The flights were great all on time and when arrived at the hotel with my confirmation emails, everything was fine and checked in with my 2 rooms very fast & smooth.

The hotel is a Flintstones theme but is toned down from its sister hotel Sol Tordos(All inclusive) which is in the same grounds. We sayed as Half board basis which was great but all the activities are available to adults & children of both hotels and are FREE eg kids clubs and Volleyball, boules, pistol shooting etc. Every night there was some kind of entertainment which I must admit I didn't see but was always busy with people watching.

The Mirlos hotel was very clean the rooms were spotless. The food was varied and plenty of. Good meal times, Breakfast 8 till 10.15am and evening meal 6.30pm till 9.15pm

We used the kids club for our 3 year old which fell into the 0 to 4 years bracket and this was in the Tordos Hotel as a soft play area in a room which also had DVD's on to watch. Manned by hotel staff and a good standard of control ie sign in and out of child, locked gates and also you left a contact point so they could reach you.

As most people say the down side of this hotel is the lifts because they are small but we found cause we were on the top floor great. But don't let this put you off.

The resort itself is great beach plenty of shops & bars and a kids park nearly on every street corner. Also if you want wall to wall banging nights 20 mins walk and you have MAGALLUF.
Great holiday will be going again...

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Travel city direct  - June 2005

Opinion submitted in June 2005 by : Catherine  - Swansea ( 64,62,60,41,38,38,15,12,9,7 )

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our first visit to Palma Nova. It was fantastic.
Last year we were in Alcudia and kept getting pestered to have our hair braided or purchase sunglasses. This did not happen in Palma Nova, which was a relief.

The Sol Mirlos is a great hotel, very clean and friendly. It did get a bit busy at meal times but you have between 6.30pm - 9.30pm so you can avoid the queues if you want too.
The beach is just across the road.It takes no more than 10 minutes to reach Magaluf which, is a much busier resort. I was glad I choose Palma Nova.

The only down side was that our Spanair flight was delayed both ways (4 hours on the way out) which talking to other guests seems the norm.

We are all ready planning to go back later on this year. Hope you have as nice a time as we did.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - June 2005

Opinion submitted in June 2005 by : Stevi B - Manchester (67,67,48,47,41,39,33,28,7)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just got back from our stay at Sol Tordos, We had nine in our party ages 67-7 also in this party was my Mum and Dad who had never been abroad on holiday before, so believe me this hotel was put under total scrutiny by them and they could not believe what they got for their money the food, drink and hotel was fantastic, they are even talking about going again, maybe later on this year. 

So if you are thinking of going do not hesitate in booking this hotel. I am going to the Hotel Hawaii in October and if its half as good as Tordos I will be well pleased. 

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct May 2005

Opinion submitted in June 2005 by : Neal Barry Glamorgan 39,35,10,8

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion:

Having recently returned from The hotel Sol Tordos I feel I have to let others no the TRUE feelings of a holiday maker to the hotel. It is brilliant only if you have children though thankfully we did. 

The staff of the hotel are the best i have ever come across whilst travelling abroad, nothing seems to m,uch trouble. Dont forget a hola or gracias does go a long way!!! Entertainment for the kids is 2nd to none, ab fab. All inclusive all day long and only 200 meters to the beach. 

Our holiday company was a mixture, communication with staff in Swansea was very mixed and we did not feel to sure about the holiday. On arrival we were met by a smiling sun tanned rep called Martin and immediatly felt at home with the situation he was brilliant with the kids and it was a joy to find out he was our representative in the hotel. after our early hiccup with Travel City in the UK it was all smoothed over in resort, our rep Martin was in the hotel 12 hours a day always smiling very happy and approachable. 

We are trying to go back in September if work allows, that is how much we enjoyed it. If you are planning on going to this hotel this summer go for it do not hesitate, but take some marmite for the rep as he says you cannot get it over in resort. ENJOY your holiday.

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Hotel Sol Tordos - Palma Nova

Operator and Date: travel city may 2005

Opinion submitted in May 2005 by : jeffb wales

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

poor meals,nothing that matches,to many kids but good for them,poor hygiene.washing the pool area at 630am using buckets of water from the pool which i never saw being cleaned then cleaning the brushes used in the pool.constant queues at bar and in restaurant,poor hygiene in restaurant - no gloves being used by staff cooking fresh produce.entertainment poor.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Independant - 2005

Opinion submitted in Oct 2005 by : Steve,Sharon & Joshua - Sheffield (44, 44, 5)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Hotel clean but basic,food choices very good,the staff at the hotel were all friendly and very helpful,resort has everything you need.We will be going back to the Sol Mirlos next year.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (First Choice Discounts) First Choice - 2005

Opinion submitted in Sept 2005 by : debra smith 25,25,8

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I booked this holiday as a late deal through first choice. I Was worried as i had never taken a late deal before, what i was in for.

We arrived at the hotel Mirlos to be greeted by friendly and helpfull staff, the rooms were spacious and very clean no air conditioning in the rooms though, but an overhead fan did the job nicely.

The hotel is one of two sister hotels the mirlos being half board and the tordeos being all inclusive.   The Hotel its self was very clean and tidy and was always some one around cleaning and polishing somewhere.

The bar is stocked well and they go out there way to help you.  The entertainment was good although not for everyone.

The food is 4* always a choice,hot and excellent tasteing,  ample for the kids choice too with pizza,chips,chicken nuggets, fish fingers etc. buffett style but steaks, spag bol, etc fabulous

ample to do 5 minute walk from beach and shops, fantastic if looking for a relaxed holiday overall fantastic def go back booking up for next year 2006 for a fortnight.  Only thing i would say is if you want a sun lounger at the pool you have to get up at seven in the morning to put your towels out so that you get one although im quite sure some people left them out over night.

over all excellent hotel with plenty to do, very clean and the kids club and hotel is centered around the flintstones theme fantastic dont think twice go for it!!!!!

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Thomson Direct) Skytours - 2005

Opinion submitted in July 2005 by : sheena thomson 28 colin thomson 32 de-ane thomson 2

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

hotel food was poor the resort was superb the kids club was run by spanish which i dint like there was only 2 lifts in the hotel which wasnt acceptable for the amount of guests that was in that hotel apart from that holiday was really good

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (First Choice Discounts) First Choice - October 2004

Opinion submitted in Oct 2004 by : 71 and 75 years old

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our fourth stay at the Sol Mirlos. 

Food is very varied, well cooked and beautifully served. The Staff are first class and will help in anyway possible. Rooms are spotlessly clean as is the whole hotel.  The only complaint was the noise from the sister hotel next door, i.e. Sol Tordos which is geared exclusively to the youngsters - no complaint there at all, been young ourselves, but the noise was non-stop. Blackpool would have been quieter and we couldn't see the necessity for loud music most of the day. Some of the older guests staying at the Tordos  seemed a bit fed up with the constant non-stop noise but, to be fair, at midnight the whole place quietened down completely.

If you were looking to have an afternoon nap, forget it !  The Flintstone Theme put paid to that. As I say, the Mirlos is a really first class hotel in every way.  It would be nice if some of the guests had a bit more consideration for others - we had a couple next door with a boy of about 7 who chatted loudly until 2 am. but we were moved to a quiet room on request without any hassle at all. A good lunchtime snack can be obtained at Miguel and Cheryls, opposite the gardens of the Mirlos, at a very reasonable price and very very clean.

There is a lovely comfortable reception area at the Mirlos with plenty of settees and chairs, plus a large bar area and a wonderful shady outdoor area at the back of the hotel with shades and plenty of seating. THIS HOTEL COMES HIGHLY RECOMMENDED. Our tour operator failed to mention the fact that there are three blocks of flats being built opposite the front of the Hotel but we asked for a particular floor and room and were given every courtesy

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Hotel Sol Tordos - Palma Nova

Operator and Date: travel city direct - Oct 2004

Opinion submitted in Oct 2004 by : 47,43,43,41,10

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we have just returned from a week at the sol tordos....FANTASTIC!!our room was on the 6th floor(on the even numbered room side of the hotel)which gives you great views over the pool area and across palma nova towards magaluf.
the rooms have air con. plus a ceiling fan,my wife,daughter and i shared the room...max capacitiy in our opinion.
the resturant was kept scrupiously clean(despite the best efforts of some of the guests) we found the food to be  excellant and varied,the menu was changed each day and never let us down.
the bar area could become busy,but the staff were efficient and soon cleared any q's.
the pool is small and can get like human soup...but the sea is a 2 min walk away!

one complaint,the lifts are WAY TOO SMALL for the amount of guests at the hotel,although they will let you know when overloaded.
we booked this as an end of season,budget all enclusive deal,and i have to say for the price we paid,it was an absolute bargin,we would definatley go back.....enjoy!

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - Oct 2004

Opinion submitted in Oct 2004 by : Pam and Dave - Wirral,Merseyside (40,41)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

well weve just arrived back from a weeks hols in sol tordos all inclusive and we LOVED IT...its the 1st time weve done all inclusive and also allocation on arrival and were wary but werent too worried cos we didnt have kids with us..
we arrived at hotel at 2am so were completely knackered but were very impressed with our room,ok small for more than 2 people but you only sleep in your room dont you!!

we were up early for breakfast and we were very impressed with the amount of food on offer and the same can be said for lunches and evening dinner and the snacks to..we had no complaints..even the most picky of eaters wouldnt have starved..some of the food was the same every night ie chips,salad etc but how much does the average family change their menus at meal times eh!!!most with kids prob have chips most days..

we didnt think the evening entertainment was much,main act would only be on for 45/60 mins and didnt start til 10pm but from about 8pm they,d entertain the little ones etc which the kids there enjoyed..but on the whole the acts they did have on while we were there were ok..

we spoke to quite a few people who have been there 3/4 times and they had no complaints,will admit though we wouldnt like to go in the high season cos it would be too busy..
we,d like to go back again next year with our kids but we wont go in high season..
so on the whole we give sol tordos 10/10..

a word of warning though to the ladies..keep tight hold of your bags,somebody from our hotel got mugged whilst walking back to hotel and got a black eye and someone else witnessed someone having there bag snatched on the sea front in palma nova..it doesnt matter where you holiday it happens but you need to be wary/alert at all times..
palma nova is a good palce to stay cos its central to alot of places to visit ie marineland,golf fantasia,pirates etc and taxis are cheap enough..
happy holidays,ours certainly was.....
yabbadabbadoooooooooooooooooooo.....

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Hotel Sol Mirlos - Palma Nova

Operator and Date:  Sept/ Oct 2004

Opinion submitted in Oct 2004 by : Kate (19, 22)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just got back from 2 weeks staying at the Sol Mirlos. First impressions of the hotel were good, the air con in the lobby made it the coolest place ever and the room was more than expected until you realise the ceiling fan is just for decoration as all it does is blow warm air everywhere.  So for quite a few nights ended up sleeping on the balcony which was much more comfortable, apart from being woken to some drunkards jumping in the pool but you couldn't help but laugh at that!

Food was lovely so only ate out once seen as there wasn't really any nice restaurantes in Palma Nova, most were just cafe bars. Although couldn't say the same for drinking tho, the alcohol was far too expensive!

Didn't go near the Sol Tordos pool couldn't get within 3 metres of it anyway so spent most of the time at the mirlos one which was a little less packed and less "kid orientated" as you constantly had to watch what you were doing, altho that soon changed as we got into september and all the oldies turned up, bless!

Sun bathing became a bit of a chore seen as the music drove me insane and wondering if i could ever watch the flinstones again, the theme was WAY OVER THE TOP.

Wouldn't recommend it to age 18-26 age range unless got children as not very relaxing with the children.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Jet 2 - Sept/ Oct 2004

Opinion submitted in Oct 2004 by : Colin & Janet - Yorkshire  (53. 51.)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have stayed in Palma Nova many times, but this is the first time in the Sol Mirlos. Just so there is no misunderstanding, the Sol Mirlos is a VERY GOOD HOTEL, excellent position,(three minutes to the beach) very clean, the food is plentiful and very good, (some dishes are cooked to order in front of you, so you can ask the chef to cook it exactly as you want it) the staff were good,( there is even a special desk and a member of staff on duty almost all the time, to deal quickly with any complaints) as we said a very good hotel, BUT..BUT..... we missed things! There was no hairdrier, no fridge, no T.V, no radio, no entertainment to speak of. 

The entertainment was next door in The Sol Tordos, but as this hotel was all inclusive and all the residents were boozing non-stop from 10 am until 1am the following day this was definitely not the place to be unless you fancied being surrounded by drunken bums while their kids ran riot or were fast asleep on the floor. Our advice is go to the Sol Mirlos but keep well clear of the Sol Tordos. 

We would definitely go to the Sol Mirlos again.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: Sunstar Leisure - September 2004

Opinion submitted in Sept 2004 by : Annemarie Burns - Ayrshire (34, 34, 66)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from the Sol Mirlos.  It was a fantastic holiday mainly due to the superb hotel facilities.

FIRST IMPRESSION
Very clean.  Staff appeared very professional and happy to help.

ROOMS
1 single/1 double both with balcony. Enough space in both. Maids cleaned EVERY day and even returned hours later once the do not disturb sign was removed. Very happy with rooms.

FOOD
Plenty of choice.  Each sitting had starters, main courses, sweets and cheese sections.  Breakfast seemed repetitive but there was enough choice to vary each day. Dinner was fab - some dishes appeared every nite (chicken, pizza, pasta, lasagne, salad section, cold meats, rice, chips) However the main course changed every nite (steak, pork, lamb, curry, fish dishes, gammon etc). Vegetarian section too.  A pleasant change from the traditional Spanish dishes we've had before.

ENTERTAINMENT
We didnt participate in the daytime activities but the programme looked very good (archery, shooting, darts etc).  The evening shows we did attend were ok (Kool & the Gang, Chinese acrobats and an Illusion/Magic show).  Pre show entertainment for kids too. 

RESORT
Excellent. We kept finding new places each day. Make sure you venture out as much as possible. We discovered a whole new part the day before we left (the street with McDonalds/Karaoke bar on it)

NEGATIVE POINTS
Not really any.  We visited the Tordos and quickly realised we were in the best hotel.  Not as clean.  They seem to put families/kids/groups in this part.  We only had around 15 kids in our hotel.

We plan to return to this hotel - something we thought we would never do.  But the location is excellent, hotel very clean, great choice of food, good entertainment every nite and friendly staff.

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Hotel Sol Tordos - Palma Nova

Operator and Date: travel city direct september 2004

Opinion submitted in Sept 2004 by : andy cook (40 24)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

we travelled to majorca through travel city direct using spanair and as we were delayed by 3 hours on the way out the DIRECT bit of this tour operator name needs to be revised.

the hotel itself is clean and on the whole the staff were friendly and always had a smile.as for the food no complaints there either lots of it and you could eat whenever you liked 

BUT NOW THE BAD POINTS the "pond" that is classed as the hotel pool is so small you have to wait for a gap before diving in and joining the other 3 swimmers.if however there are more than 3 swimmers in the pond why not get a lounger and try find your allocated square inch of poolside space and enjoy your five minutes of peace before the next screaming child runs straight over you knocking your free beer everywhere(are all welsh children off school in september because all the others are back at this time of year?)oh well back to the bar for another free beer,

we better have plenty to get through the evenings dire "entertainment" its a good job none of these reps needed a singing talent to secure employment with "sol" as they all mimed english songs but couldnt speak any english so bring plenty of euros for off site entertainment.

never mind spanair only delayed us for 2 hours on the way home so they are consistent if nothing else.will we come again?probably not we have heard enough "yabadabadoooos" to last us a lifetime.   

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Hotel Sol Tordos - Palma Nova

Operator and Date: august 2004

Opinion submitted in Oct 2004 by : walkers 55,51,15,12,12,35,33,12,8,32,27,10,8,4

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

As you can see a very mixed aged group. Well after visiting callas de majorca last year, we had the most awfull holiday,and decided never to visit majorca again. well, we had a brochure come through from travel city, we spotted The sol tordos and thought well we had better try again. We are so glad we did. 

This hotel was fantastic, it is not a great big hotel, but not to small either. The hotel welcomed you as you come through the door,. Fred flinstones car infact.Very child friendly. The hotel is very clean and the food was plentiful, i have a fussy eight year old and he had plenty of choice to eat and really enjoyed it. Food was cooked for you in front of you just how you wanted it.I dont think anyone can honestly complain about the food.Drinks were also very good a good variety and choice (even hot chocolate and coffee and brandy to take to bed). 

Hotel pool was on the smaller side but this did not worry us as the beach is only 2mins away.Hotel staff really nice and nothing is ever to much bother.Rooms were lovely and clean and smelt fresh everyday after the cleaners had been in. The hotel is situated in an ideal place, near enough to walk into Magaluf, but not to near for all the roudiness. Visited the western water park and this was definatly a great day out, and well worth the money, the kids loved this as did the adults. 

Loved this hotel and would definetly go back,in fact,we have already booked for next august

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - August 2004

Opinion submitted in Sept 2004 by : Phil - Kent  44

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Went here at the end of August with my husband and had a great week. The food was good and plentiful, rooms were spotless and staff helpful. Only down side would be the lifts two tiny lifts for the whole hotel and the pool area not big enough but we usually went up onto the roof terrace which always had loads of sunbeds. The resort is only a very short walk away through a park at the back of the hotel as is the beach which was beautiful. I would come back to this hotel without any doubts.    

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: (First Choice Discounts) First Choice - August 2004

Opinion submitted in Sept 2004 by : Julia Goodridge - Reading (45, 40, 7)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Having read the reviews prior to departure, I must admit to feeling apprehensive about this holiday. 

However, we had a lovely week at the Sol Mirlos and only have a couple of negative comments. As mentioned elsewhere, the hotel only has 2 lifts which are fairly small. At certain times of the day (eg breakfast, dinner), this did result in queues. Didn't cause too many problems for us as we were on the 4th floor so could walk but more difficult for those on the 9th floor! The other down point was the lack of space around the swimming pool. There were usually still sunbeds available (even though people put towels out before breakfast then didn't return until mid-afternoon!) but the beds were all on top of each other leaving little room to manoeuvre. There was more space on a lower sun deck but you were unable to supervise/watch your children in the pool from here.

We stayed half-board and the food was very good - lots of choice and varied throughout the week.

The Tordos hotel (all-inclusive) in this complex did seem to be much more noisy and not such a relaxed atmosphere but had lots of activies on offer for both children and adults throughout the day and evening, although the main entertainment didn't start until 10.00 pm which was a bit late for those with younger children. All the activities and entertainment are open to guests of both hotels.

Palma Nova itself has lovely beaches only a short walk away and a multitude of shops, restaurants and bars. For those wanting more of a lively nightlife, Magalluf is only about a 10 minute walk away.

All in all we had a very enjoyable family holiday and would definitely travel with First Choice again!

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Hotel Sol Tordos - Palma Nova

Operator and Date: travel city direct - August 2004

Opinion submitted in Sept 2004 by : Angela Merry Wales (38,37,12,8,40,38,10,8.)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

On arrival at hotel, everything looked to be fine. The room was clean,if a bit small. The resturant was clean and the food to everyones liking. We didnt encounter to many queues at the bar, as long as you timed it right and went to certain bar staff who appeared to serve faster than others. We were lucky to be on the first floor, as others complained about the lifts. The pool is too small for the number of guests in August and you have to be up early for a sunbed,before nine. Other wise the staff were friendly and helpful at all times. Julie the kids entertainer was bubbly and kept them busy.
Palmanova beach is fab.

trips
pirate nite kids thoroughly enjoyed.
marineworld dolphin show the high lite
western water park everyone agreed the 54 metre high dive fab.
golf fantasia in lovely surroundings

Would we go back? yes but maybe not in august.

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: Travel City Direct - August 2004

Opinion submitted in Aug 2004 by : Laura Wheatley - Redcar (44,43,17,17)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Wow!!! Just got back from the most awesome holiday ever!!! Better than USA!

Where to start...well i went to Palma Nova with my friend, mum and dad. We were all unsure about what to expect from the mixed reviews.

The flight was fine, one or two mix ups at the airport - but nothing that couln't be sorted!

Arrived at the hotel - Sol Mirlos - the flinstones theme is great!!! Lots of photo opportunities!! The two hotels are very big, and you an use them both. There air con in the hotel reception is just the biggest relief ever after you have been out in the heat. The lifts are quite small, but we didn't use them that much. We were on the sixth floor too!! We had a sea room view, and my mum and dad had one out the back - our room was slightly bigger (only the bathroom), and our room seeemed to be a bit cooler. They were very, very clean despite what some say on here and they were big enough for two of us. The air conditioning is just a ceiling fan, but if you take a card like a credit card shape and leave it in whilst you are out it makes the room much cooler.

We preferred to spend our time arund the tordos pool as there are loads more activities there!!You have to be out before 9 though to get sunbeds. Make sure you take part in all of the activities, they are great fun!! We did rifle & pistol shooting, archery, water polo, water basket, water volley, volleyball,french boules, aerobics, aqua gym...the lot!! Enen Miss Bikini! We got lots of certificates too on the night! 

The entertainment team were fantastic, and it was probably them who made my holiday so much fun!!! The night time entertainment was good as well.
Make sure you stay by the pool and join in with the special day on thursday - i'm not sure whether this was a one off because there was a tv crew there, but there are lots of teams competing in all the events!!
Make sure you get to know the staff, they are so much fun!!

The food was very nice aswell!!! Its just a help yourself buffet! Wide variety of choice for both tea and breakfast. There are PS2's, computers, pool tables, pin ball machines, tv's (we watched some of the olympics)

Some things that we did during the day were:
Golf Fantasia: was ok (but only do 18 holes though) 52 is too many
Aqualand: we went here rather than western water park, (but you hear lots of different things about which is better. It cost about 16 euros, but it was great fun - especially the boomerang.
Palma: we went shopping here for half a day, was great especially all of the shops near el cortes ingles. Lots of busses running from just outside the hotel.
Palma Nova Beach: it is very very nice, but i am much more of a pool girl - i made sure i was back at the hotel for the water activities!

We went out almost everynight, make sure you stay at the hotel for the transvestitie night though!!! and the acrobats. We went into magaluf most nights, it is only a short walk along the beach. Make sure you go to the 5 clubs for 10 euros (babas, carwash, boomerang, tokio joes. An almost certain thing that you have to do is boomerang on a saturday night!!!! - Pat Sharp baby! BCM is wicked aswell. 20 euros, all inclusive bar (thats in first floor, bcm, and millenium). And you get free stuff - we got a tshirt, bidy board, hula necklace and vanity mirror!
Bars which are a must are Chaplins, Revolution, Mulligans (where you can see the 2 in 1 toilet), Juniors, Coyote Ugly bar, (dont go to stop near boomerand - not very nice). There arent really any clubs in Palma Nova - just a karaoke bar.

A night out at the Pirates is a must aswell, shop around for tickets because the prices vary a lot. Despite what some say they arent totally sold out. We went to the wednesday night adult show - freestyle night. So there was a lot of banter - wicked though! Try to get there for just after 10ish because there are massive queues.

I think that is about all i can say!!! I hope it has helped alot!!

I could not fault this holiday whatsoever, and despite what you say at the beginning of the holiday about people reserving sunbeds,  you will be doing it by the 3rd day!!

All I have left to say is that next year i am definately going back and staying in the same place.

*Please do me a big favour though, and if you go make sure you say hi to Carles the entertainer from laure the mosquito girl, and please say hi to Dean the entertainer from the Redcar girls!

Bye x x

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - AUGUST 2004

Opinion submitted in Aug 2004 by : Andy Fox - Newcastle (31,30,6,3)

Resort Rating: Average

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Have just returned from 2 weeks of BEDLAM at the Sol Tordos.

Rooms are tiny,unless you go as a couple,with bunk beds jammed into your room up against the balcony doors.Food is disgusting ,the only thing for kids to eat was chicken nuggets which were on at every meal time.Needless to say we ate out a lot.

Main problem however were the other guests who were happy to start drinking at 10 in the morning after they had sat by the pool for 3 hours waiting to get a sun lounger and then fight at night which required the permanent attention of several security guards.

If you are going to this hotel and are unable to cancel i suggest you use the pool at the Sol Mirlos where there are a BETTER CLASS of holiday maker and less trouble makers.Enjoy but i somehow dont think you will.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Tavel City - August 2004

Opinion submitted in Aug 2004 by : A Walker Kent (4,8,8,10,12,12,15,28,32,33,37,54,58,)

Resort Rating: No rating

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

After having a holiday from HELL staying at the Hotel Somoa in Calis de Mallorca last year,We were all woried about how this years holiday at the Sol Tordos would be,as we realised only too well how one can be fooled by some holiday Brochures.

But we are gladto say how pleasedwe were to recive a Travel City Direct one through our door.This was a Holidayas was Advertised. We have Just returned frm one weeks holiday [ we would normaly  have two weeks but after last yearat thssamoaall decided we could only face one week this year'] How wrong we were' wehad a fabulous week at the Sol Tordos.The food was excellant and plenty,Hotel clean and comfortable and Cool,The staff very pleasant helpfull and friendly. Spitting distance from the beech,bars,and shops,we all loved every minute.

At last a hotelthat does what the brochure says.If you choose to go out to this Hoteltry and make time to spend a day at Water World-fantastic,and Pirates-again Brilliant both of these a good price,and walking distance, If not theentertainment at the hotel was worth watching.Enjoyed this hotel that much when we come home we booked up fornext year such was the relaxing enjoyable weekwe had.Only downfull- It went to quick'.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - July / August 2004

Opinion submitted in Aug 2004 by : Martin Jinks , Middlesbrough (32,31,6,2,)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from a two week break at the sol tordos and I can honestly say that both the hotel and the resort exceeded my expectations.

After reading some of the reviews on the hotel before we went I expected long queues both at the bar and in the restaurant, However both the bar and the restaurant are very well organised and all of the staff are very efficient, the food was excellent with a wide variety of choice at every meal(although a little bit more thought could be given to providing more choice for children).

The daytime and nighttime entertainment was suitable for all ages with a good emphasis on audience participation and all the entertainment staff seem to work 20hr days but always seemed to be smiling and were also friendly and good with the children.

Palma Nova itself has plenty to offer and I would definitely recommend a visit to Golf Fantasia.
I will definitely travel with Travel City Direct again in future and will probably go back to this hotel next year.
Hope you enjoy your stay as much as we did!

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Hotel Sol Tordos/Mirlos - Palma Nova

Operator and Date: July 04

Opinion submitted in Mar 2005 by :  Young -  Northumberland 32,33

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We won some free easyJet flights on the local radio station so booked this hotel direct.

Visited the SolMelia.com website and got 5 nights at the Mirlos half board for 50 euros per night for the two of us - Bargain.

The pool at the Mirlos was very small but ok in early July - wouldnt like to be there during school hols though cos it just wouldnt be big enough.  The pool at the Tordos much bigger but also very busy with the ' all inclusive' guests.

Food was good - plenty fresh and choice for both breakfast and evening meal but think you would be sick of it after 2 weeks.

Rooms fairly small and no air con in the Mirlos so it was very hot during the night.

All in all a great break for the price we paid.  Wouldnt like to pay tour operators prices after getting it for 50 euro per night for the room.

Get low cost flights and book hotel direct.  Taxi from airport only 25 euros.  You will enjoy your holiday so much better knowing you have paid half the price of the person next to you!!

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (Airtours Direct) Airtours(my travel) july 2004

Opinion submitted in Aug 2004 by : mark,49,47,45,44

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion:

The sol mirlos is perfectly situated between palma nova and magalluf.Within 2 minutes of the beach and 10 minutes of each resorts nightlife.It is in a really quiet area on a night even though it is so close to everything.
Although my group are all in our 40s we love nightlife and spent most of our time on "the strip",but not in the nightclubs.

We rarely ventured  home before 4.00am and found bars ranging from one end of the spectrum to the other.In the midle of the strip there is a cellar bar that is like a typical english social club lounge with turns,quite surreal given the position it is in.

One complaint is the touts trying to drag you into their bars,a pain inthe arse,we found the best way to deal with them was to keep walking,I must add though that they where never rude
The only 2 complaints about the hotel was the lifts the very crowded pool area,although this would not stop me returning to this hotel.

Food was brilliant ,any amount of choice and not typical english fare although plenty of this was available,
To sum up if you wany a reasonably priced holiday at a well run hotel with polte helpful staff and good food,this is it.
No opinions about the entertainment because we never stayed in to see any,a thoroughly enjoyable 2 weeks

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - July 2004

Opinion submitted in July 2004 by : Andrea Williams - S.Wales (59, 58, 34, 30, 4, 3, 2)

Resort Rating: Very Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

This was our second visit to the Sol Tordos and we were very disapointed. 

There were problems with our rooms when we checked in (not adjoining and not enought beds).  We had to make do for the first night and after some considerable fuss made by us we eventually got the rooms and the beds we were promised.  

The food is bland and very repetative but there is plenty of it.  The staff can sometimes be very 'jobsworth' but at other times can be really friendly.  The kids adore the flintstones theme which is why we returned.  The kids clubs are also fantastic especially the BamBam club for the under 5's.  The reps at the hotel are mostly wonderful especially with the children.  The night time entertainment had it's ups and downs but unfortunately there were far more of the downs than we'd have liked.  Some of the 'games' were very crude and it felt like and 18-30 holiday.  Other nights, the professional acts drafted in were brilliant.  

The main down side to this holiday was the behaviour and attitude of other holidaymakers. At times I was ashamed to be British.  People were inconsiderate around the pool, in the restaurant (where they were also downright greedy and wasteful) and especially on the corridors and in their rooms at night.  This hotel is not limited to families until the school holidays so there were groups of all males or females 'on tour' although they were no where near as noisey as some of the older children and their very drunk parents!  As long as the kids weren't bothering them they didn't care what they did.  

The hotel was very crowded but they were still carrying out odd jobs as if it was out of season.  The children's play ground had new equipment since last year but none of it was secured so the swings overbalanced with the slightest swinging motion!  The seasawed toppled over and had many raised nuts that had not been put in properly and a nasty sharp raised metal gash just in front of the seat.  The baby seat had no harness although it was more secure and didn't topple over!  Once these issues had been brought to the attention of the staff, the seesaw and the swings were removed.  Probably put right back just after we got on the bus for the airport!  

On the whole, this was a disapointing holiday for the money.  If it had been a cheap last minute deal I would have accepted things but it cost lots!  We won't be returning - sorry Fred!

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Hotel Sol Mirlos - Palma Nova

Operator and Date: (First Choice Discounts) First Choice - July 2004

Opinion submitted in July 2004 by : Sharon, Allan - Cheshire (48,41)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Visited the Mirlos not knowing what to expect but was delighted with our choice.
Excellent food choice for breakfast and evening meal. Served as buffet style. Eat as much as you like. Some days there was too much choice!!!
Very clean hotel, maids servicing rooms daily.

Staff were very friendly, entertainment very good especially for the children.
Only a couple of minutes walk from the beautiful beach which was also cleaned daily.

Excellent location for the bars and restaurants and local buses for visiting the island stop right outside the hotel. Only 2 euros to Palma.

Overall this is an excellent hotel and shall definitely be returning.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: June 2004

Opinion submitted in July 2004 by : The Gibsons - Newcastle (34, 35, 9, 4, 65)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Excellent Resort, Hotel good, alot of extras at hotel that weren't stated in brochure i.e. ceiling fans in rooms, internet cafe, playstation 2, which was needed as we had 2 days of rain.  What I did think was a good idea was a Customer Service Desk as well as a reception desk, this was serviced nearly 24 hrs a day by very good english speaking staff & it took all the hassle away from reception if you needed to report anything.  You even get a courtesy call on your 1st day in your room welcoming you to the hotel.

Downside is defintely the Restaurant, Queues, Queues & Queues very hard when you have kids to all eat at the same time.  Alot of people complained & hopefully they listened & will get another counter open, they had the space but only put food on one counter.  Choice of food was lacking of that to many hotels I have stayed in, Menu repeated itself after only 5 days.

Poolside could get a bed ok & even after 10am but you are sitting on top of each other, not very spacious around pool.

Best money exchange in Palma Nova opposite Mcdonalds a little hut at the crazy golf, didn't even need passport or hotel details.

Best water park I have ever been to Western Water Park in Magaluf, it was quiet no queues & you must see the high diving show that was spectacular.

Safe nights out if you have young kids is in the Spanish Square i.e. Only fools & horses pub, The Cavern, Geordie Pride & Jive Bunny's, all have bouncy castle or playstations for kids to play on for only 1 euro all night thought was good price.  Jive Bunny's offer a PINT of Vodka & Red Bull for 3 euros, cheapest in Palma Nova or Magaluf.

Will definetely return to Palma Nova but a different hotel.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - July 2004

Opinion submitted in July 2004 by : Alan Montgomery ( Belfast ) 40,39 ,1

Resort Rating: Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

just got back from 1 week in Sol Tordos ( adjoins Sol Mirlos ) , July 2004 .

resort is suitable for families , safe , uncrowded good clean beaches . palma nova joins into magaluf and there are nice paved beach front walks all along the sea front .
food choice is not so good - every restaurant and bar appears to offer the same menu of all day english breakfast , chips , pizza , toastie etc. but difficult to get much in the way of spanish cuisine or even uk restaurant quality dishes. even opting for a ' safe ' salad ends up with a poor offering almost anywhere it appears on a menu - but if you like eating junk there's a price war in evidence taking place here and you won't be disappointed .

as for the Sol Tordos - was 'greeted' on arrival by a very unfriendly receptionist who  seemed to be inconvenienced by the fact that we arrived at 8.00am due to a 5 hour flight delay - we have a 6 month old baby and hadn't slept for 24 hrs when we arrived .
she then helped us further by putting us on the top floor - 9th - and due the the 2 tiny lifts ( 3 ft x 4 ft )being used by cleaners and holidaymakers the service was very eratic which meant we had to carry baby and buggy up and down all 9 flights several times .
we soon found out we also shared this floor with most of the hotel's 18 year old guests   who kept different hours to the baby's .

the food in the dining hall is very poor - i would  describe it as being similar to airport type food and you wouldn't want to be eating that 3 times a day for a week would you ? menu is mostly junk food , poor quality ingredients / meats are used and   usually overcooked and each day's selection is almost identical .
however , you are distracted from the poor food by most of the dining hall staff ( 2 of the 10 or so were pleasant ) . most members of the dining hall staff were not    only unfriendly but seemed to go out of their way to be unhelpful . i found simply  asking where to find this or that in the dining hall was greated with a one word sneered grunt and a half hearted 'are-you-stupid-or-what'  kind of hand gesture . i saw this many times being dished out especialy to children when their parents weren't around . NEEDLESS TO SAY WE EAT OUT MORE THAN WE EAT IN .

this was the first time i have went all inclusive - i thought it would be convenient as we were dealing with a young baby for the first time . I WAS VERY DISAPPOINTED BY MY EXPERIENCE OF THIS HOTEL . I WON'T BE USING A SOL HOTEL AGAIN . 

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Hotel Sol Tordos - Palma Nova

Operator and Date: travel city direct - June / July 2004

Opinion submitted in July 2004 by : Janet Cumbria 37 32 7 5

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just come back after 2 weeks stay, hotel very clean, rooms small but very clean, food very good. The night time entertainment was good even the reps own shows showed effort. Pool was very busy but could allways get a sunbed and never went down untill after 10.30 unlike some who just have to have one before anyone else when they are unlocked at 9.00 sad lot. Beach was very clean fed the fish with stale bread kids loved it. Had a nice relaxing holiday weather was hot met plenty of nice people yaba daba do.

WOULD RECOMMEND HOTEL

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct -June 04

Opinion submitted in July 2004 by : Billy, Jo,Leanne,Gemma&Jason(32,31,12,11&8

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This hotel is very family orientated, food, staff, hotel all excellent what more is to be said but have a yabba dabba do holiday:)

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City - june 2004

Opinion submitted in July 2004 by : Martin Maguire - Merseyside (45,44,16,16

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Sol Tordos hotel is probably the best all inc. holiday we have had.
The food is excellent - varied and tasty.
The staff are helpful. The rooms are immaculate. (They may be a bit small for more than two people though)
Entertainment is good; especially for the kids (even if we didn't have any).
The reps and activities personnel work very hard to make your holiday enjoyable.
The resort is lovely - not too mad, but enough going on for the young and the young at heart.

Three criticisms:
1: The pool is too small for the size of the hotel.
2: there are only two tiny lifts - again, this is inadequate.
3: I can understand the need for plastic beer glasses, especially around the pool, but the tea/coffe cups are ridiculous little plastic things that melt when you put the hot water in them!

Despite these minor problems I would recommend the Sol Tordos to anyone - especially if you have children between 3 and 12. Or if you don't mind sharing your holiday with lots of kids. I would certainly go again (with my grandaughter)

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel city-June 2004

Opinion submitted in July 2004 by : Paul & Rona (50,53)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion:

We have stayed at this hotel on two previous occasions in May and september of 2003 and was looking forward to a 2 week stay this time. Unfortunatly although the staff were just as friendly and helpful as before, the guests had become very rowdy and even violent at times even requiring police to attend. Perhaps this was because it was into the summer proper or maybe that the football was on, whatever the reason was this was a very different stay to that last year.

I also found that the food wasn't up to the same standard with some of it cold and repetitive.This is a shame because it is in a great location with some of the best staff I have come across.

Unfortunatly we will have to find somewhere else in future. We spoke with lots of other couples who also thought the hotel had changed.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Holiday City Direct - June 2004

Opinion submitted in June 2004 by : Julie Dunn - South Shields (50,50,39,31,9)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We went all inclusive for 1 week for £329 per adult, £239 per child a.o.a. I was expecting cheap as chips but sunny and got an excellent holiday that could have been sunnier.
The hotel is 3 minutes from the beautiful Palma Nova beach.7.50E for 2 sunloungers under a thatched umbrella,9.00E pedalo/hour.
The hotel is full of friendly helpful staff who work v.v.v hard.(There were a couple of impatient bar staff but on the whole...)

Holiday City Direct reps are thin on the ground as you are told when you book as this keeps the cost down however they do a perfectly good job giving you information as you need it. They are even available in the bar when England play football. The entertainment was provided by the hotel and was fine although it has a Flintstones theme, great for kids but yaba daba doo morning noon and night!!!

BOOK YOUR SUNBEDS EARLY if you want a relaxing day by the pool. I get annoyed when people throw down their towels and disappear for the morning, to appear at 3pm for an hours sunbathe. What a waste of a perfectly good bed. Ive no objection to someone going for a lunch break but 3 hours is a bit excessive. Since no one else seemed bothered by this I tried a spot of it myself but couldnt get rid of the guilt.

Palma Nova is spanish/english compared with Magalluf around the corner which is too english egg and chips for me. The young one have got their own stomping ground between these 2 resorts.
Family-if you dont want kids there go somewhere else.
Food-lots of choice all the time
Booze-lots of it all the time

We had a lovely week. I would definitely go back to Sol Tordos,Palma Nova and would take the kids, the older in-laws might be better off in a quieter hotel.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - June 2004

Opinion submitted in June 2004 by : Joanne Smith - Blackpool (40,37,12)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Hotel was lovely and clean and the food was fantastic with a varied choice. If you are not willing to try Meditteranean food then perhaps this is not the hotel for you. Even though the hotel was all inclusive there was somebody that had taken a pot noodle and quite a few others had brought their own cereal.Why? 

The rooms are definately on the small side but who spends their holidays stuck in their room? Not us that's for sure. Palma Nova was beautiful and about a 2 minute walk from the hotel as is the spectacular beach. Magalluf was less than a 10 minute walk in the opposite direction but did not like that as much.(too much like Blackpool!) If you wanted a break from the hotel, food and drink was quite cheap out and about. 

As has been commented before on H/U the entertainment at Sol Tordos for the adults is dreadful. Kids club on the other hand are fantastic! Almost forgot what our son looked like as we hardly ever saw him. They even had their own mini buffet at 6pm leaving the adults free to enjoy a quiet meal together. There was a mad rush before 9am to grab a sunbed but there is no problem at all if you go on the sun terrace. (Not recommended for people with young children though because of the stairs). 

Overall fantastic holiday and would thoroughly recommend Sol hotels(this is our second) Would definately go back to Palma Nova

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - June 2004

Opinion submitted in June 2004 by : Party of 12 aged between 1yr and 54yrs!!

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Well we are here at the moment - inside - its raining!!!

The food is OK - if you like to eat the same thing for your dinner and tea - everyday!!!!!!!!

The rooms are very very small for a family of 4 but probably OK for 2 people - they are very clean.

There is a major rush for the sunbeds every day - there are plenty of beds - but not enough space to put them in!!

Hopefully the weather will be better tomorrow.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct          May 2004

Opinion submitted in June 2004 by : Susan Plumbley - Atherton (52,57)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

BMIBaby flight ab fab no delays at all arrived at Sol Tordos booked in found our room a little on the small side but never mind it is only for a week, at least it was clean, opened curtains to view a very much overgrown waste ground, not a pretty sight. Went downstairs to have a look round, nice big bar to big an entertainment room for the size of the bar queueing for 10 minutes some days. Drinking out of plastic "glasses" no good.Had a walk round the grounds very nice for the children. The food wasn`t up to much it was either raw or tough or cold.

"Entertainment" if you could call it that we had the dancers and the prima dona stormed off because of the children and the highlight of the entertainment were a balancing act, the resident entertainment staff could not speak English that you could understand(guests are all British so why not British staff)   Apart from the coaches not turning up for pre booked trips we had a good time in the bar next door with acts like Leapy Lee and Aidan J Harvey yes they are passed their sell by dates but at least you could understand them.

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Hotel Sol Mirlos - Palma Nova

Operator and Date: 2004

Opinion submitted in Oct 2004 by : Karen & Stevie (44 & 34)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was our first time in Palma Nova and thought it was lovely.  The beach was beautiful and walking along the promenade at night and during the day was lovely.  There was plenty bars/restaurants to choose from.  It was particuarly busy when we went as it was the Euro football but would like to go back maybe at a quieter time.

The hotel was really good, very clean and spacious rooms.  The entertainment was really more for kids but it was very pleasant sitting in the hotel bar.  The pool was quite busy so never ventured in it!  We only ate breakfast once there and never went for dinner as we prefer to eat out.  We booked this at the last minute and got a good deal, we ended up being very pleased. 

Would definatly go back to this hotel if we visit Palma Nova again.

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - 2004

Opinion submitted in Sept 2004 by : Phil - Kent (44,45)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

I have nothing to say about this hotel only good comments, the resort was beautiful and clean and within minutes from the hotel.The rooms in the hotel were spotless and the food was great, staff were helpful and I wish I was still there!!!!!!!!!

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Hotel Sol Tordos - Palma Nova

Operator and Date: Travel City Direct - Date Not Specified

Opinion submitted in July 2004 by : Party Of 3 (18)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

When entering the Sol Tordos I was very pleased with my holiday choice, this was my first holiday alone and I felt I had made the right decision. On arrival we were cheerfully welcomed and given our key. The room was a little bit of a disappointment as it was very small and had a poor outside view but this did not bother us. The pool area was very small and crammed but we managed to get sunbeds on the sun terrace which was away from the congragation of kids.

I have been on all inclusive holidays before and i must say this was the best food wise, there was a wide variety that was very appertizing and tasted lovely, it did get alittle repetative though. We enjoyed the fact that all drinks were included but got sick of the limited selection of drinks and instead went into Magaluf to party, this was great plenty of bars and offers to suit everyone. It was full of young people with very few familiesaround this area which contrasted the hotel.

Altogether we all enjoyed our holiday and stay in the Tordos, the place lived up to my expectations, but I would say the hotel is ideally suited to families and this is evident by the flintstones theme.

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Hotel Son Matias Beach - Palma Nova

Operator and Date: portland-july 2007

Opinion submitted in August 2007 by : paul-hastings (52,51)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Food good, room fine,v good view.  Central for palma nova/magaluf. Went on day out to shop in palma/ride on train/boat at port soller-book locally not with rep.  Bus to peguera only 1.35 euros-a posher resort!  Mostly 50-60 age group. TV has sky sports plus english channels. Not quite as good as thomson gold but still good.

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Hotel Son Matias Beach - Palma Nova

Operator and Date: portland june 2007

Opinion submitted in July 2007 by : pat &paul 55 &57   chesterfield

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

just returned from another fantastic holiday at the son matias stayed here for the last 13 year staff very friendly and helpful many being there years spotlessly clean good food fantastic entertainment excellent location quiet at night we are looking forward to next years holiday there we did manage a quick week there in january and you still got the excellent service from everyone

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Portland Direct) Portland - May 2007

Opinion submitted in May 2007 by : Joanie - Stockport  (54, 53)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Son Matias Beach was every bit as good as previous reviews. Beautiful sea views, lovely rooms, friendly staff.The food was a little on the cold side at the beginning of our week but improved and the choice was excellent. In fact we didn't go out for our evening meal at all which we usually have to at least a couple of nights when staying half board.

We weren't the youngest there by far, there was a good mix of ages and it was lovely with no kids about. I can understand why people go back year after year. I have nothing against kids as such (I've had three myself), just the parents who let them run wild with no consideration for others.

We went on the train to Soller but unfortunately the weather on the other side of the mountain was cold and wet. We only stayed long enough to have something to eat and then got the bus back via Valldemossa which was a nice ride.

We also went on the boat trip to Palma which gives you 3 hours there to have a look round. The cathedral is beautiful and well worth a look round.

All in all a lovely relaxing holiday and we would certainly go again.

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Portland Direct) Portland Direct, Feb 07

Opinion submitted in February 2007 by : Phil & Judith Bell 55 & 46

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Having had a bad experience in Majorca some years ago where I had my money stolen I vowed never to return. Am I glad I did! The Son Matias was excellent lovely food & very clean. We did seem to be amongst the youngest there but that didn`t matter. Enjoyed 3 days car hire where we saw lots of the island. The indain restaurant next to the hotel (viceroy) is excellent if slightly on the expensive side. We would return to this hotel and Palma Nova hopefully in the not too distant future.

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Thomson Direct) Thomson Accommodation only - February 2007

Opinion submitted in February 2007 by : Paul & Philippa Mizen - Suffolk (55, 51)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Son Matias is situated right on the beach with sea views from all rooms - wonderful.

Food really, really good - very British - Roast Beef, Yorkshire puds and horseradish sauce!!

Staff are lovely and very helpful.

Entertainment is top notch - all credit to Laura the head of entertainments.

Only one slight niggle and that is that the walls between the rooms are fairly thin and you can hear the neighbours, especially when the television is put on.  That is more about being respectful to your fellow guests then the fault of the hotel though.

Most certainly a hotel we will return to - not in the summer months though - the resort would be too busy.

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Thomson Direct) Thomson August 2006

Opinion submitted in September 2006 by : 37 , 15

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

absolutely great hotel, guests all happy and we all agree we cant fault it.

I would strongly recommend this hotel, the food is excellent (even if your english ) views are also excellent as the hotel is on the beach and all rooms have a sea view, all staff are very friendly and the whole thing is just superb.

I was faced with a difficult situation trying to find a resort that would occupy my 15 year old son and me, as neither would be seen dead with the other on the town ! the hotel and resort have been perfect for us, i,ve hardly seen him!

lastly, the hotel accepts know one under 12 so the peace and quit is superb arounf the pool.

on the downside, it is a bit like an old peoples home cos i guess havin no kids around attracts them, but hey, theyre great company when you just want to slow things down to their pace.

Thomson rep claire was also excellent, as was laura, the entertainment manager.

if you can, come here, you will know you did the right thing the minute you step off the bus....trust me !

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Portland Direct) Portland Direct - July 2006

Opinion submitted in August 2006 by : Tony & Sandy - Chatham,Kent (46,44)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This hotel is well worth a visit, no children under 12 and fantastic sea views from every room. Food is very good too aimed of course at the typical Brit abroad! Fried breakfast's and sunday roast! The staff are all very friendly and helpful. Bus service into Palma costs 2.50 euros each way takes between 35 and 45 mins or taxi 15 euros there and 17 euros back which takes 20 mins and is ok if shared. Boat trips easily picked up either at palma Nova or magalluf. Lovely promenade stretching the whole length of the 2 resorts and during the day Magalluf is very good for shopping, eating etc at night it is mostly for the very young!! 

Entertainment at the hotel was very good although did get busy very early, good tribute acts and great comedian/singer Graham Powell. Would definately stay here again if we went back to palma Nova so go on give it a try!

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Thomson Direct) Thomson June 2006

Opinion submitted in August 2006 by : Donna - Edinburgh

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Everything you have read about this hotel is true.  It is without a doubt superb.  The views from the rooms are fantastic as you are right on the beach.  Dining out, overlooking the ocean is just wonderful.  The food is fab, and all the staff are friendly and helpful.  Nothing is too much trouble to them.

El Mecca opposite the hotel is great for food and cocktails etc.  Also, turn left when you leave the hotel and go along to Goya Viana (Next to 24hr Doctor) the food here is wonderful - especially the lasagne & steaks.

The only complaint I would have about the hotel are the excessive costs of the safe, fridge, and tv.  I have certainly never paid for a tv before!

Safe for one week costs 14.00E, Fridge - 14.00E and TV 10.00E.  They do have packages on offer e.g TV, Fridge & Safe - 32.00E weekly, but it's still rather costly, even though you do get a refundable deposit.

Don't let this put you off though, please go and have a great holiday - We did.

I would certainly recommend this hotel, and would stay there again.

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Portland Direct) Portland - Apr 2006

Opinion submitted in Apr 2006 by : Cliff Rodhouse - Essex (68 & 65

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

A very good hotel with very helpful staff.
Rooms small but comfortable.  We were on the sixth floor with a glorious view over the beach and bay.
The food was excellent and the dining room was comfortable and not ever crowded.
The entertainment staff were very good and there was a good standard of entertainment every day with things going on all the time.

The lounge where the entertainment is held was comfortable with video screens in case you were not in the best position. bingo, games, karaoke etc were all computer generated which worked very well
At times the lounge did get crowded and you needed to get there in good time for the professional show which was on every evening.

The hotel is particularly good for dancers with sessions in the afternoon and evening
The position of the hotel is very good with a pedestrian promenade between it and the beautiful sandy beach.
If you want a good standard hotel in a very good position without young children around this is probably for you.  My wife and I are senior citizens and the majority of the other guests were of a similar age so I would say that the hotel would not be ideal for under 50's.

All in all we had a great week and will go back again

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Portland Direct) Portland Direct- march 2006

Opinion submitted in Mar 2006 by : Alf and Sheila Davies (54,57)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

One of the best hotels we have stayed in. 

The food was brilliant,varied choice every day,even black pudding for breakfast,the first time i have come across this!Rooms very clean although a little on the small side maybe. The staff were all very friendly from the maids on.The entertainment was very good something for almost everyone each night.Aspecial mention for Graham Powell. See him perform if you get the chance, you wo'nt be dissapointed. the views from yor balcony are great. 

We will definately be going back to this hotel in the future

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Hotel Son Matias Beach - Palma Nova

Operator and Date: (Thomson Direct) Thompson JAN 2006

Opinion submitted in Mar 2006 by : Hugh hamilton 42,68

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

we stayed at son matias jan and although the weather was not fab we still had a brilliant holiday the staff a