Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Carabella's Apartments - Alcudia

Operator and Date: Easyjet flight, private arrangement for apartment - July / Aug 2005 

Opinion submitted in Sept 2005 by : Paul Smart - Cramlington (37,35,11,9,2)

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

This year was the first time we had returned to the Carabela Apartments in 6 years. Gladly nothing had changed No Highrises, No loud music after 12 am.

The resort of Puerto de Alcudia is the perfect family resort. The beach stretches for 9 miles in a large arc (hence it's a bay)with a beach front promanade for most of it's length. At various points along the prom are top notch beach bars and restuarants all serving food and drink enabling tourists to have a good meal and drink without going near the one main road that runs through Alcudia (important for families with small children). 

The apartments are all privately owned and admittedly they could do with modernising, but that is down to the individual owners and I feel it is the location of the apartments and not the apartment themselves that you pay for. In previous reviews I have read of noise and swimmers in the pool during the night, we never experienced this, unless the guy was refering to us as we met another family from Newcastle who had a poolside apartment and we did have a couple of late nights socialising on their patio (Many apologies if you were there between 29th July - 6th August). We will definately be returning to the apartments if we can find a vacant apartment next summer,(as the saying goes it's like rocking horses shat to find a empty apartment in the school holidays).

The Harbour has been developed since our last holiday and is first rate with nice resturants (expensive 120 euros for a family of 4 + baby) and bars. The resort has a decent aquapark close by which is worth a day out, and I recommend using the supermarket on the way, to buy the daily neccesities (bread, water, milk etc)as resort prices are a bit over the top.  

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Carabella's Apartments - Alcudia

Operator and Date: (Thomson Direct) Thomson - July 2005

Opinion submitted in Aug 2005 by : Ives - 39,35,12,11

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

Having read many reviews I still wasn't prepared for Alcudia.
My family stayed in the Carabella Apartments in Puerto D'Alcudia and whilst the apartments are in an ideal location (directly overlooking the beach), they are extremely noisy.
It has a good size pool and a separate toddler one but it does not get closed off at night so be prepared to be woken up at 2,3 or 4 am frequently with late night LOUD swimmers !!!.

As for the beach itself - although it gently shelves and is therefore great for small children who can go out quite far very safely, the water contains an awful seaweed, a huge amount of it actually.
It is black and looks almost like the bark used for gardens and it lets off a disgusting smell many times during the day.
The smell is akin to rotten eggs and you could be forgiven for thinking there was raw sewage about - there isn't but the smell is awful just the same.
The local council invades the beach every moring at 6.30am with tractors etc and takes large amounts of the stuff away but it doesnt help very much.
Dogs are also allowed on the beach and the mess they leave behind isn't always cleaned up.

There are some great places to eat however, Sa Bota in the marina is excellent.
Expect to pay around 65-70 Euros for a family of four to eat out at night.
Good English breakfasts are about 5 Euros each.
The Pago Pago is one to avoid, the service is awful and its very expensive - the meat on the kebabs is not always cooked through either.
I have to say I was not impressed with Alcudia at all, it looks quite rough and brash, the beach is disappointing and so is nightlife with regard to a family.

One fantastic point however, We went on a 2 hour cruise with Premier Cruises and it was brilliant, well worth it and I would definately recommend it as one not to miss

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Carabella's Apartments - Alcudia

Operator and Date: Flight only - May 2005

Opinion submitted in May 2005 by : Julie & co (28 up to 78!!)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Flew out to Mallorca with Easyjet and arranged Carabella apartments through friends.

Apartments lovely, right on the beach. Pool area quiet with plenty of sun loungers and a decent sized pool. Resort lovely and people very friendly.

Found a fantastic bar called Smugglers just next to Hotel Piscis. Food excellent, happy hour 7 - 9pm, fab cocktails and really lovely staff. Dead reasonable too. Bar has a great atmosphere and has a lovely terrace for those sun worshippers!

There are plenty of restaurants round the port area & I would recommend the new Tex Mex, if they seat you upstairs there's a cracking view of the beach.

I'd definately go back to Alcudia.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: BMI  & Alpha Rooms - Aug 2006

Opinion submitted in September 2006 by : S Weir - London (48,42,13,12)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We booked the flight through BMI flying from Heathrow then booked the hotel separately with Alpha Rooms. No problems doing this and probably saved a lot of money.  We decided to pay for All-Inclusive once we arrived at the hotel and again it was probably cheaper booking it all this way.

The hotel is excellent, very clean and definately of a high standard.  Daily towel service available for a small refundable deposit. One bedroom apartment was of a high standard. 

Very good choice in dining room buffet plus an outside pizza buffet and evening barbecue in addition.  Hotel entertainment was pretty good and the entertainment team worked very hard. Waiters and Waitress's very friendly, especially Rebeka who made us feel very welcome.

Beach was very clean, sun beds were an additional cost.

Alcudia resort was very busy, with lots of bars, restaurants if you prefer self catering. 

Our only problem was that the hotel, as mentioned in other reviews is mainly German occupied with other nationalities as well so our two teenage children struggled to make friends. 

Inca Market every Wednesday, but very busy.  May be better to go to the Alucdia market on a Tuesday and Sunday as it is easier and not so busy and spaced out.

Drove to Caves of Drach on east coast.  Worth seeing but not impressed with customer service, no guides to tell you a bit about them but men placed at strategic points along the pathways who shouted at anyone who dared to take a photo, almost military style!!  When we came out they were selling photos of the caves which explained everything, wouldn't go again, not as nice a welcome we received in caves in North of Ibiza.

Definately would recommend Hotel Ciudad Blanca to anyone looking for a family holiday, all inclusive, Alcudia very much geared to families not young singles.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - June 2006

Opinion submitted in August 2006 by : Machen (38, 35, 4, 1)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Our First Visit to Alcudia and on the whole it was very good.

THE RESORT/AREA:

The resort caters well for children but many restaurants do not have straps for the high chairs, even if you can get a high chair, so take some straps with you if you have a lively 1 year old.

The children are well catered for in the restaurants but the food got a bit "similar" after about 10 days, so we went all inclusive in the hotel.

There is a taxi/horse carriage rank outside the hotel, so we explored the resort; plenty to do but the "old town" is very good. Good restaurants and good food. Well worth a visit.

The water park nearby is OK, not as good as the one down near Palma, we were told. The crazy golf was unfortunately a big letdown; if this is your thing (Our 4 year loves it)

The beach is excellent, with good shallow water but the large amount of seaweed was a put off for our 4 year old.

THE HOTEL:

We were not sure when we booked this hotel because of some of the comments in previous reviews but I'm glad to say we were not disappointed. The hotel was excellent.

The position could not have been better, right on the beach!

The staff were all very friendly to the kids and we met some nice people around the pool, there was a slight language barrier, as we were one of only a few families from the UK but we got by, most Europeans speak good English and we learnt some German and Scandinavian.

The rooms were functional; they had most items, for self catering, although the kettle took a long time on the electric stove, hire an electric kettle!

We went all inclusive after 10 days as we were bored of the resort food. There was no problem with this, but once you decide to do this you have to pay for the remainder of your holiday, you can't do one day on and two off for example, so try outside first and then go all inclusive. This worked out much cheaper than booking through Thomas Cook.

The food was excellent, a good range for us and the kids. Well prepared and labelled well (You need this sometimes)

During the day drinks were included, along with ice creams for the kids, well worth it as ten ice creams at 2 euros add up.

We went to the kids club with the children a few times, there is a nice playground and the club entertainers, were excellent. Again our 4 year old struggled a bit with language, as most of the initial instructions were in German but they did get round to English, by this time however the other children were already doing the activity. He was OK but some times it was difficult.

We would definitely go to an Iberostar again; generally excellent but will try another resort next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: Alpha Rooms - May 2006

Opinion submitted in May 2006 by : Walsh family (2adults + 4 year old)

Resort Rating: Average

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The hotel is excellent.  The staff are friendly, nothing is too much trouble.  The rooms/facilities are spotlessly clean, the pool is great for small children, with a separate pool for more serious swimmers!  Location is great right on the beach.  Would recommend asking for a room in one of the smaller blocks, we were in the main block and it was a bit noisy with people coming and going late evening/early morning.

We would definitely go back to an Iberostar hotel, but not to Alcudia.

There may be a struggle for sun beds in peak season.

The resort is based around very busy main roads and is quite commercial, can imagine it being very loud in peak season!

We struggled to find good eating places early in the week.  We tried Portofino restaurant on night, it was awful.  My well done steak was rare, I had to send it back twice before it was cooked.  No apology, very poor service.  We walked passed a few nights later and a lady was complaining to her husband about the blood dripping from her steak!  Tivoli Terrace is worth a visit, opposite the entrace to the Bellevue complex.

There`s a very good childrens playground at the Bellevue complex.  

We were very lucky with the weather, would probably not go the first week in May again.  There had been thunderstorms the week before.

We did not go to the port, but believe there are some nice, but expensive restaurants there.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - October Half-Term 2005

Opinion submitted in Nov 2005 by : Paul H (46, 45, 9, 5)

Resort Rating: Excellent

Accommodation Rating: Poor

My/Our Holiday Opinion: 

This was our first holiday to Mallorca and overall we did have a great holiday (despite any comments below, which may suggest otherwise).

We purposely chose Alcudia because we didn't want to be anywhere near any lager-lout or 18-30 types.  We were not disappointed.  Thankfully, the Alcudia area doesn't appeal to those types.

THE RESORT/AREA:
Alcudia beach is great for young kids because it is lovely clear water and the beach slopes VERY gently out for a long distance.  I felt totally safe with my five year old.

The beach is beautiful white sand and is great for children of all ages to make sand castles and dig holes!  The only drawback being that smokers leave their cigarette ends absolutely all over the beach for the small children of other people to find and play with.  So kind!

When not in/around your hotel, there are plenty of really beautiful places in the area to visit that are a world away from this.

For example, the old town of Alcudia is really beautiful and locals greatly outnumber tourists (which is nice).

Pollenca is another fabulous place to visit and if you can make it up the famous 365 steps, then the view from the top REALLY is worth all the effort.  Even my 5-year-old made it up there with only a bit of help and he was well chuffed with the view.

Puerto Pollenca is a prettier place than Alcudia with a bit of beach for the kids - but is more tasteful.  This is no Blackpool.  You won't find pie-n-pint establishments here (thank goodness).  No discos for miles and miles.

THE WEATHER:
One or two days of heavy cloud - but nice and warm all the same.  One day of strong thunderstorms and very heavy rain - but still quite warm.  Four+ days of very nice warm clear sunshine.  However, all the locals advised me that October half-term week is definitely NOT usually a warm time of year and that we were very lucky.  Be warned!

THE HOTEL:
The location of the hotel really IS virtually right on the beach.  No road to cross to get to the beach and it is nice and flat from hotel to beach.  There is a nice continuous windbreak of tall (but not too tall) trees between beach and hotel - which adds to the privacy of the hotel and makes the area around the hotel pool into a wind free area. The trees aren't tall enough to get in the way of the sun though!

Hotel rooms are very clean and plenty big enough.  Cleaned each day and beds stripped once in the week.

Self catering equipment was minimal.  Two electric rings only.  No grill or toaster or microwave available.  We even had to make a request for a tin opener.

Hotel restaurant meals were fine though; so we paid for those once or twice (a fixed price of 15 euros per person for dinner or lunch).  Half price for children.  So it was 45 euros for two adults plus two young children.  Drinks are quite expensive in the hotel (as with most hotels).  Good choice of food is available but it is the exact same choice every night.  Only a very small percentage of guests appeared to use the hotel's restaurant.  So, I kept wondering whether the food was merely being warmed up from the day(s) before.

Most of the kids' 'facilities' at the hotel had already closed before we arrived.  Others were closed whilst we were there.

On the Iberostar's hotel website, there were photos of a lovely outside bar right adjoining the beach; where you and your family could have a nice cool drink under a 'straw' parasol.  NO chance!  The staff spent all of Monday and Tuesday (noisily) power washing all the chairs and the floor area around them - needless to say, that bar never opened all week.

There was an outdoor stage and entertainment area but this was already closed; despite temperatures all week of 70 degrees Fahrenheit or more - and plenty of paying guests.

So, basically, we paid thomas cook a premium price (half term is VERY expensive) for a poor standard of holiday.

It didn't really matter though, because THIS HOTEL CATERS MAINLY FOR GERMAN GUESTS.

I will repeat that because it is important - THIS HOTEL CATERS MAINLY FOR GERMAN GUESTS.

The reception staff are mostly German and gave much (blatant) preferential treatment to German guests.

We were the only family on the transfer coach that got off at this hotel.  I should have twigged then!

The tannoy came on around the pool each afternoon for a game of Bingo and a quiz.  Or at least, I think that's what it was - since I couldn't understand a word of it (wasn't in English).

The only entertainment of any description at all for the kids was the nightly kids disco.  My kids usually/always love these and so we happily went along.  However, all was totally in German though.  It sounded like we had landed in a WW2 concentration camp - completely surrounded by hundreds of Germanic speakers and even the lady on stage speaking only in German too (with occasional lapses into Spanish too to be fair).  Don't get me wrong, I don't want all (English) 'beer and chips' when I go to Spain - but when I go to Spain, I expect to have to learn a bit of Spanish to get by - NOT Deutsch.

We would have given anything just to have heard one British voice once during our stay at the hotel.

So, with NO [advertised in the brochure] 'activities' at all, we went to our room to watch television - BUT - not one single British channel is available.  Almost all channels are in Deutsch.  The odd one was in Spanish and there was one English-speaking channel available - American CNN news channel.  This channel just repeats the same news story every 15 minutes or so.  Whilst we were there, it just repeated the same one or two major news stories all day, all week - highly entertaining [Not].

If you like a nice clean hotel which is next to the beach and has a pool of its own too, then this might be ideal for you.  If you have children though, and if you are not fluent in Deutsch/German, then you are going to have a very lonely and isolated holiday (though maybe that's what you want).  By the way, we were told that ALL Iberostar hotels are the same - good quality, but catering very much for German guests only/mainly.

FURTHER:
Not only was the hotel closing down around our ears for the end of season, but also the whole resort of Alcudia was too.  As we found out, the whole resort closes firmly shut at the end of October and turns into a ghost town.  The hotel staff are out of work for four months so hardly surprising they were not very hospitable, I suppose.  But when you've paid your 1500 quid of hard-earned, you do expect something in return, surely?

I had made a note from this website's previous reviewers, about where to eat out.  So, we went to the Peach Pit on Monday only to be told that it was the workers' last night and that it wasn't at all suitable for children to be on the premises (i.e. it was the staff end-of-year p*ss up!).

Plenty of places still open (just) but many were shutting down or were already shut.

So, unless you can get a cheap deal, don't go to Mallorca at October half-tem - coz its half-shut and the half that's still open is busily shutting down while you watch.

Only the mosquitoes were keeping busy right up until the end it seemed.  I was lucky and despite seeing a couple of the blighters on me, they chose not to bite me at all.  They seem to pick on certain people for some reason.  My wife managed to acquire a couple of bites whilst asleep in bed - so after that we used of various 'jungle formula' products (e.g. 24 hour room fumigator and a body spray) and no more problems.  Several people seen at the beach had obviously been quite badly bitten - (these often seemed to be very large/obese ladies - though I have no idea why).

EVEN FURTHER:
If you go to Alcudia, there are plenty of full-English-breakfast and pie-n-pint type restaurants/cafes if that is your thing.  But also, plenty of more up-market eateries too - particularly in Puerto de Alcudia (a 5 or 10 minute stroll along the beach!).  Plenty of choice for all tastes.

BTW, we had a very good (and very nosey) look into the Delfin Verdi Marina hotel whilst in Alcudia.  This is a 3 star hotel operated by JMC and is almost exclusively British clientele.  It's a nice big place and there is entertainment on every evening - right up until the end of October (unlike our hotel).  If you're used to 4 stars then you will have to 'slum it' a bit (or perhaps consider elsewhere!).  The clientele looked as though they would be well at home having a good night out at a typical working-men's club.  On the other hand, if you're a coronation-street-type family that likes a game of bingo and a good laugh etc, then this really would be ideal for you.  You takes your pick - its 'horses for courses' and this hotel does cater really well for its target audience.  Much for kids of all ages to do here, we noticed.  More smiles were seen here than amongst the poker-faced (stuck-up?) Germans at our hotel.  Our own kids would have MUUUCH preferred this place to where we were.  And it would have only been a 5 minute maximum flat/level walk to the excellent aforementioned beach.

We also made a visit to the 4-star First Choice Holiday Village at C'an Picafort.  This was a very clean and lovely place with plenty of space.  The hotel also left it until the very last day (Saturday) before it closed all of its facilities.  However, I guess that it is probably a good bit more than a 5 minute walk to a beach from this place and it is a 15 Euro taxi ride from Alcudia, though there are shops and small supermarkets in C'an Picafort itself.  Personally, having looked around the place, at the high standard of décor and cleanliness and chatted to staying guests, this hotel is now on my own list of possible places to stay in future - though it isn't cheap, unfortunately.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - Sept 2005

Opinion submitted in Oct 2005 by : Tom - S. Wales (55,53,38,37,7,6)

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Excellent hotel with excellent staff.Right on the beach as the brochure said. Rooms very good but rarely used. Guests of mixed nationalities with about 50% German. No loutish behaviour and conduct around the pool and hotel very civilised. Entertainment very good albeit in about four languages. Food excellent and plenty of choice. Alcudia not my cup of tea but a perfect holiday and would recommend to anyone wanting a holiday without "football shirts". 

Would definitely return.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook aug 2005

Opinion submitted in Oct 2005 by : bill & liz padgett,matthew padgett. notts.(57,56,9)

Resort Rating: Poor

Accommodation Rating: Poor

My/Our Holiday Opinion: 

the ciadad blanca was absolutely appaling, the rooms were very basic indeed and very dirty.

The food was always cold and the cooked meat was dripping with blood and the choice was very limited.The hotel was predominantly occupied by german nationals and nine days into our holiday we were unable secure a sunlounger. Whenever we complained to the hotel reception they simply shrugged their shoulders.Even the thomas cook reps. who were only youngsters could not get any satisfaction from the hotel management on two occasions the rep. was in tears.

The hotel pool itself was always covered in dead insects and debris which was constantly getting into my grandsons mouth as he swam. We were on the fourth floor and the lifts were constantly breaking down which meant we had to climb eight flights of stairs.

The nightly entertainment was geared around children and nothing for adults it can only be described as rubbish! we were all inclusive but because the food was so bad we had to eat out.alcudia itself can only be described as skegness with sunshine only much dirtier! unless you have german origins i would give this resort and this hotel a miss

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: Sun world -Aug 2005

Opinion submitted in Sept 2005 by : O'Dee Family -N.Ireland

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This is a lovely hotel. The kids had a ball. Very nice. if this hotel was in say Cyprus or Rhodes I would always return. All people I talked to all raved about the hotel owners Iberostar who have hotels all over the place.I will go back to this hotel group again. Special mention have to go to the entainers who can speak many languages fluently they were marvelous. I ended up having a ball thanks to them.
Many Thanks Philip + Steve may we make a fools of ourselves again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - july 2005

Opinion submitted in Sept 2005 by : lake family -  oxfordshire  (50, 46, 16, 16)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Thought i would put a review on here as there are non for 2005 on this hotel!
We stayed for a week at the cuidad blanca which definately had 4* standads all around the hotel. Our room was a 1bed apartment, it was spacious, clean, and had everything we needed. The airconditioning worked really well in both the lounge and the bedroom. The block of rooms we stayed in were block 3 and they by far had the best views, both of the sea and the smaller swiming pool. The grounds around the hotel were also well kept and spotless. We were self catering and would recomend the beach cafe for breakfast, great value for money! We ate out every night, all the restaurants were in walking distance as were the bars. If you havent booked all inclusive there is an option on arrival where you can pay per day, this works out cheaper than in the brochure.

The beach was great for sunbathing and swimming, there was also a sea bus which stopped near to the hotel which takes you to the harbour.

The only downside was the usual towl on sunbed problem which you will experience at most hotels, so therefore one person (whoever got up 1st!) would nip down and claim ours!
This holiday was great and would deffinately go back to the resort of alcudia and this hotel, all ages would enjoy it there.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: August 2004 - Thomas Cook

Opinion submitted in Oct 2004 by : MacDonald Family

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This hotle was fantastic, Spotliss, staff very helpful and friendly with good english and would always make small talk, We had sea views and this hotwl was situated on the beach front, just walk through the hotel gardens past the 2 pools and jaquzzi to walk onto beach, entertainment was good
Alcudia was great for nightlife with various different Pubs such as the 'Flying Scotsman' and 'Molly Ryans' which had fab entertainment.

We have stayed at this hotle for 5 years and would definately come back!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - July/Aug 2004

Opinion submitted in Aug 2004 by : Dawn, Paul, Adam (15) Katy (9) FRANCIS

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Lovely hotel.  Staff very welcoming and helpful.  Rooms excellent.   Our room was on the 4th floor with a pool view and a sea view.  Brilliant.  Maid service daily.  We were self catering, and there was plenty of good crockery and it all matched!!!!.  We ate out every night and can highly recommend Tivolis (opposite Bellevue).  We ate there several times during our two weeks.  Service very quick and great food.  Another good restaurant for a cheapie is The Peach Pit for their set menu (around 9 euros). 

The hotel restaurant is excellent.  We only ate there once.  It is 17 euros per adult and 9 euros per child.  The staff allow you to have a look at what is on offer before you decide, which we found helpful.  All the food looked delicious and fresh, and not swimming in oil like at most places we have seen.

Ciudad Blanca hotel swimming pools are wonderful.  Plenty of terrace area for the all important early morning rise to secure the sunbeds!  There is a small bar at the pool area, and a pizzeria selling beer and snack food til 5pm.  The pizzeria is right on the boundary of the hotel gardens and is very close to the beach, so you can take in the view whilst having a spot of lunch.  The beach is literally two steps away from the hotel gardens.  The charge for two sunbeds under straw parasol is 6.4 euros per day.

Entertainment at night was nothing much to write home about.  As far as we could tell, it was mostly done by the staff, who worked very hard to entertain, but the hotel could really have done with paying for some good acts.  

The hotel gives a good exchange rate for travellers cheques.  We hired beach towels at 10 euros per towel, towels handed in for changing whenever you wanted just about, and then you got your ten euros back when you checked out.  Saves having to dry your own towels over the balcony. 

In summary, would definitely go again.  Superb hotel, lovely staff, lovely setting.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - July 2004

Opinion submitted in Sept 2004 by : Fiona, Stephen, Megan, Rebecca (36, 33, 6, 3)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We had an absolutely brilliant holiday here.  The staff were helpful and friendly.  The entertainment provided for the kids was good and the kids club staff were great with them.  They also provided most of the entertainment at night which was quite funny and the kids loved it sitting right at the front of the stage after their disco was over.  They also got the kids involved in one show a week  and gave them medals and certificates which was a really nice touch.  

The hotel was in a great location and was very clean with really nice well kept gardens and a fab pool which was safe we never used the other one having young children.  We ate in the hotel restaurant a couple of times and the staff were attentive and there was a good choice of food.  I believe the hotel has gone all inclusive for next year but that wouldn't put us off going back as we spent most of our time there and the food was nice enough that you wouldn't mind eating it every night anyway.  The hotel supermarket is more expensive than Sigfrido's just along the road.  Ola's was a nice place to eat the kids got a menu which they could colour in and they got their food first which was a bonus.  

Wouldn't hesitate recommending this hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - july 2004

Opinion submitted in Aug 2004 by : Dave Foster - Lincoln (42,42,16,14)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just had a superb 2 week break in the lovely resort of Alcudia,to which we have to say we are a bit biased as we have been 4 times NOW!

The whole resort is perfect for families and the beach is safe as the sand shelves very gently into the sea.The one place i would avoid is the tropical golf place opposite the Belleview,the buffet style food looked awful!!
The local restaurants are well priced and the Tivoli is well recommended.

The staff at the Ciudad were friendly and very helpful,the hotel was excellent,very clean and the one time that we used the restaurant we found it well presented and very good.There is a lot of Germans in the hotel and very few English.The entertainment staff are good and constantly come round to prise you off the sunbeds for rifle,pistol shooting,archery,and other poolside activities.

The maids change the towels daily and make the beds,linen is changed every 3 days.The hotel location is perfect as it sits directly on the beach front,and although the main road is right outside at the front of the hotel you are not disturbed by the traffic in the main building which we stayed in because all the rooms face the sea and pool.The layout of the pools are good,the main pool is shallow,and the second slightly deeper,with the two over seen by one lifeguard,an unusual site in Spain.

All together a superb place to holiday and get away from it all.Congratulations to the Iberostar chain who run the Ciudad,we will be back.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Ciudad Blanca - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook - july 2004

Opinion submitted in Aug 2004 by : Jacqueline ,Geoff,  Diane, Paul,Shaun,Rebecca,Natalie,Steven - Wigan (38,43,38,38,15,11,14,10)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Fantasic holiday, rooms very very spacious and clean. We stayed in block 2 on the ground floor(slight noise because we were close to the lifts),lovely view of gardens from balcony. Air conditioning worked.
Pools were excellent,kids played in both of them, pool area was never over crowded and there was no rush for sunbeds. The beach is right on the door step. This was great as we used to go to cool down in the sea which is clean and not deep.

Entertaintment was the usual theme with the reps singing,dancing and some profesional acts. The reps were all from different countries but all spoke very good English.Kids and adults all joined in with the reps games and entertainment. The kids loved them especially Christian and Stina.

We ate out every night and went to different places(try Bugs Bunnys very friendly,good,clean and value for money.

Location is very good you can walk to the port along the beach which takes about 20mins. Not far from the water park which the kids loved. Lots of bars,restaurants(serving all kinds of cuisine)and shops.

We went to visit the other Iberostar hotels and apartments which were all of a very high standard as well but we think we picked the best one especially for location as the others seem a bit isolated.

All in all this is the best holiday we have had. We loved it that much that we have been to the travel agents to book again but were told that there is no self catering available only all inclusive left. We are all dissapointed as we have been spoilt and finding it hard to find some were else with the standards we have just had. Could not find fault with anything. If you want either a relaxing holiday or want to join in activities this is a good place to come.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: direct holidays - July / August 2007

Opinion submitted in August 2007 by : donna hodgson- newcastle upon tyne

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion:

we have just came back form alcudias club mac hotels we stayed in the mac marte 28th july to 11th august 2007.
the holiday was fab we were worried because we had read a few bad reviews before hand but we were supprised the place (if you have children) was great we took our daughter 12 years old and our friends came with there 6 year old they loved it. the hotel was very clean the food was very good and the snacks in between meal times were on just about all day long for an all inclusive holiday you will not go hungry  and the fact that you can use the sister hotels also made things even better.

only two downsides but only small were that if someones child had a toilet accident in one of the pools they closed that pool for 24 hours but it doesnt get you down because you have another 7 pools to choose from, also the night time entertainment was not up to much.

you must book a trip to magaluf to see the pirates show it is fantastic its the second time we have been and will go and see it again it cost £162 euros for two adults and one child but worth it, it includes food and drinks ie wine red and white, sangria, pop for the kids. you can purchase beer a jug for £6 euros.
there is a market in alcudia town on a sunday great for knick knacks and a change, a day out only about £5-6 euros in a taxi.we had a good holiday all round alcudia is lovely five times we have been to different hotels but the club mac were the best so far. one more thing if you want a sunbed in a good spot by the pool you will have to get up really early there were towels on beds buy about 7am so good luck but enjoy.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Direct Holidays  July 2007

Opinion submitted in August 2007 by : Paul and Angela McCartney  41, 36, and 5yr old

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

WARNING..! You will definately put on weight if you go to this hotel...!!! The choice of food was amazing. Having read some of the reviews I was a little dubious(?) as I am vegetarian and my husband is 'Mr Fussy' with food, especially abroad - he ate in the restaurant 5 nights out of 7..!! I could not for the life of me see how anyone could complain about the food, there was just an abundance of it all day long and all over the huge complex there were outlets serving things like chips, burgers, chicken nuggets etc. 

This hotel is definately geared up for families and kids. There was so much going on and my five year old was THRILLED that he could just go up to any bar in the complex and help himself to coca-cola and ice-cream! Only complaint I had (very small one!) I was glad we were on a low floor as the lifts (in the Marte - middle hotel) were really unreliable and unpredictable(?). I suspect that most of the time it was kids messing around. 

Also, for the first 3 mornings we couldn't get a sunbed and I didn't agree with the idea of getting up at dawn to put your towels out, but alas, when in Rome, I eventually succumbed to the dawn rises and got a sunbed everyday after that! There is a small childrens pool down by the childrens play area that is a lot quieter as it is a little walk away from the hotel itself and so  you may find that a little more peaceful if you do want some peace. All the people who complained about getting wet by the pool and all the inflabables - YES - it's a pool with kids, don't sit at the poolside if you want to stay dry! Quite noisy sometimes at night along the corridors as the hotel soundproof wasn't the best, but we were so tired each night that we rarely heard it and our 5yr old was out for the count the minute his head hit the pillow! 

Another drawback is the location, it is about a 20 min walk into Alcudia, or the free courtesy bus, but it does fill up quickly so expect a queue. One restaurant to avoid (in our opinion) in Alcudia itself was the London pub. My husband ordered a steak well-done and he had to send it back 3 times! I know he is fussy but the thing was still 'mooing' when it came! The restaurant next door - Portofino - (or something) a proper restaurant, not a pub-come-bar-thing, was the best meal of the week. 

You will enjoy this hotel, but don't go if you want rest and relaxation - be prepared to let your hair down and join in the entertainment at night times (usually down at the circus stage,) lots for the kids and if you can sit back and have a drink and just let them get on with it, you will love this hotel. xxxxxx

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Direct Holidays July 2007

Opinion submitted in July 2007 by : miss cooke- manchester (24, 22, 18 months)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

As per the holiday report before mine, we had an excellent holiday ,when we arrived the reception staff were lovely we were checked in within 5 mins and given our room cards, our room was lovely and clean although it was a bit cramped because we had a cot in it, but it was manageable! 

the maids came and cleaned everyday and fresh towels were left, beds made properly etc. im a really fussy eater so this is the first time i have ever been all inclusive, i imagined it to be cold food and little choice but i was really impressed, there was a massive selection with show cooking everyday, everyday there was something different, they even have a seperate corner for children which was brilliant for my toddler. If you wasnt hungry at meal times in the restarants there were sandwiches on offer in all the bars and the mac buger did bugers, chips, wedges ,chicken nuggets  etc from 12PM Till 12 am which was brilliant. there were loads of bars and they served pesi and 7up and san miguel beer, they also did all you spirits and these were available from 10am daily till 12 midnight. They also had slushes, ice creams and ice lollies and you could have as much and as often as you like. 

there was constant entertainment, and the bingo and night was brill the house was over 1000 euros every nite. the entertainment was really good the shows were really entertaining. my son loved it, there were loads of pools and we didnt have any trouble getting a lounger. Theres a childrens area at the back of the complex with a park a swimming pool which is knee high and a little fair with bouny castles etc (although you do have to pay on the fair) i will honestly reccomend this hotel to anyone with children espcially if they are children that constantly want want want as everything is free. They also have stalls in the grounds at night that sell toys jewelry, hair braiding and characatures etc. Well worth the money

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: airtours - may 2007

Opinion submitted in June 2007 by : steven  lane  - bristol ( 35,41,2)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

i would just like to say i was regretting booking up this hotel after i read some of the reviews about this hotel,
but the thing is you have to go to find out and a holiday is what you make it at the end of the day.

hotel was brilliant staff where so helpfull and the food was excellent i cannot believe that people complained about it as far as i am concerned they are either fussy eaters of they are you just to stuck up.
and while i was there people complained about drinking out of plastic cups whats the big deal of moaning about that the way i see it is you have loads of kids running around you have one of them drop a glass and fall on it people aint going to be to happy about having to take them to hospital.
the only thing i was cheesed off about was with it being all inclusive i thought that the pedal boats and other things would be free but you had to pay for them,
the beach is excellent and clean if you dont mind a 10-15 minute walk from the hotel or they have a coach on from the hotel which is free and takes 5 minutes or so.

beware of palma airport if you have never been before it is massive the biggest i have been to takes you 20 minutes to walk to collect your bags when getting off the plane and watch your luggage dont go over the ammount stated on your tickets or you will have a big ammount like us to pay for every kilo over it is 9 euros.
bit of advice about a exchange place across from the tabac shop in alcudia dont go to change money up as she tried to rip me off of 40 euros just to change £200 i went to the bank in the end up the street from there commision free and you got a better rate too.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: My Travel - May 2007

Opinion submitted in June 2007 by : Thomas - Wales (44,36,14)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just arrived back from Club Marte. Was worried after reading reviews.
We booked the Marte but on arrival were put in Saturno. Probably the quietest of the three hotels. Although we did experience a terrifying night when a couple had a big domestic and loud bangs and abusive language could be heard most of the night with nobody calling the police. By the way our phone in the room did't work and no signals on any of our mobiles.Rooms were small but very clean. We were on the 7th floor it was very high and it went up to 10 floors.
No chairs on the balcony but that suited me as it was too high to sit out anyway.
Small problem the lifts kept breaking down.Staff friendly and helpfull.
Food was amazing, I always go all inclusive and this was one of the best, you can eat in any three of the hotels.Eat all day long if you like.
Drinks are good though I didn't get drunk. Ice-cream served at the bar all day long.
No need to get up to reserve a bed as there are plenty, although the beds are flat and don't raise for your head. It was very busy and is very much like Butlins lots of children but we sat back from the pools and had no problems with there being so many little ones.
Entertainment was poor and not much of it in the evenings.
Good news I always get millions of mossi bites I only got one here.
Free bus to the beach was excellent, a very nice coach. Beach was beautiful and had to pay 10 euros for 3 beds and and umbrella.Went to the local market on Sunday 5 euros in a taxi. Not a great market but was ok and cheap. Had a horse and carriage back cost 25euros but good fun and well worth it. Go to BelleVue to shop it is great lots of shops and a nice walk in the evening, ask rep for a map to get there.Don't buy bags from the shop on site as I did and it was broken when I got home. Cigarettes cheaper in the resort than in airport 29euros.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: may 2007

Opinion submitted in May 2007 by : lucy march 42,29,14,10,4

Resort Rating: Below Average

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

have just got back from our holiday and glad to be home , i was worried about my holiday because of the bad reviews but now i am one of those people who was sorely dissapointed.

the hotel itself was beautiful and clean and the staff always very helpful however , we were dissapointed with the food which was quite repetative and very salty. my main concern was the health and safety issues i had with the complex. with there being 3 hotels on the complex meant that there was an awful lot of guests and my fear was losing my youngest children amongst so many people, also i didnt think there was sufficient lifeguards for so many pools.the floors were also very slippery when wet as i soon found out, i was coming from the ladies toilets when i slipped and badley grazed and bruised my knee and put my back out at the same time, this was always a worry to me as i often comented on how slippery the floors were. many of the seven lifts were constantly out of order and we had to wait an awful long time for the remaining working lifts and as we were on the top floor was very difficult to use the stairs all the time with small children. in my opinion the childrens and adults entertainment could have been better. 

the resort itself was lovely but not as much there as i expected. summing up my 2 weeks , my son had sickness and dihorrea , then my daughter got it , then i had my fall and on the last 4 days my son spent it in hospital suffering from a stomach infection so i can safely say im glad to be home .

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: (Cosmos Direct) Cosmos may 2007

Opinion submitted in May 2007 by : clare new (29,27,6,1)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Just got back really liked alcudia   except the mosquitos really irratating but hey its what happens.Hotel well were do i start food lovely good choice every night and lots of it , drinks well there not exactlt half or full pints and its very cheap vodka beware taste like turps! Rooms pathetic size we had a cot so your cant move room cleaning service a joke didnt have clean towels  for 4 days till i eventually moaned . 

Pool was ok but we went the beach as the pool was 2 cold for my baby and the sea is warmer he loved it at the beach.The entainment is a lot to be desired as there is nothing for the kids except a mini disco were you cant relax as your up and down with the kids and when other kids are being badly behaved mine tryed to join in and some parents just wanted the free drinks we spent most our time out of the hotel round the other bars in the resort as sitting in the jupiter bar was like being in a airport waiting room BORING with loads of screaming kids definitly would NOT go back Ever!!! it was a cheap last min hol and and well next time we will pay the extra and go 4 ao 5 star . If you like a butlins in the sun then it the place 2 be .

On a pos note alcudia lots to see and do beach lovely bars and restaurants good too especially the queens and weather brilliant .

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: (Thomson Direct) Thomson APRIL 2007

Opinion submitted in May 2007 by : DAN CARDIFF (24,27)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This place is superb very clean hotel great rooms and good staff. The food was excellent there is plenty of food available 24 hrs a day and a great variety. If u can't find something u like at anytime u must be really fussy! hotel entertainment was excellent every night especially terri and grant on the entertainment team both born to do it! the resort it's self was beautiful especially the port. if your after a good value for money hol go to this hotel. we've got no kids but there is absouloutly loads to do there for kids. i've just told my sister about this hotel and she's booked to take her kids in the summer.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Airtours

Opinion submitted in June 2007 by : Lisa O'Grady - Suffolk. ( 41, 32, 10, 4, and 1)

Resort Rating: Below Average

Accommodation Rating: Good

My/Our Holiday Opinion: 

Marte Complex

I went on this holiday after reading the poor reviews but went open minded.
I can honestly say that i have never wasted so much money on a holiday before.
The rooms were small and basic but always very clean, infact the whole "mac Marte" was impressivly clean.

However i was unimpressed about the lack of evening entertainment, During the whole 2 weeks of our stay we saw a few people on stage trying to sing, but on my accounts it was preety poor. I think that a complex as big as the Club Mac should have better evening entertainment, such as Hypnotists? comedians and maybe even the reps puttin on a show or 2, but nothing, entertainment that was provided was held over at the "circus" where many people avoided due to the huge amount of mosquitos.

Food was the repetative, not really alot for children, infact during our second week we ended up dining out in the towns restuarants. which really wasnt the idea of this holiday.Overall Alcudia is a quite place, if you are after more shops and bars head to Port d'Alcudia, this has a fantasic bay, with gorgeous restaurants, an evening funfair. Easy to get to by foot, cheap Taxi about £2.00 or more adventurous horse and cart, about £15.00.

Reps were aways available in hotel foyer if required.

Children where dissapointed in the so-called ice creams, A small yohurt sized pot of vanilla and chocolate or strawberry.
we spent a fortune on proper ice creams from the hotel shop.

Am really miffed we spent so much on all inclusive as the standards where so poor,
I have had far better holidays going self catering.
Definatly WONT be returning to Club Mac although i cant say that about Majorca. I love this Island.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: (Airtours Direct) Airtours - Oct 2006

Opinion submitted in November 2006 by : Jason Goode - Crewe (18,20)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

What a holiday that was.  I was a bit worried after reading some of the previous reports, but I am so glad that I booked this hotel.  We had a room in the Marte hotel.  The room was very spacious and we had a double bed each. (Fantastic) 

The food was excellent, with a variety of choice everyday.  We didn't think much to the entertainment, as it was more for families.  This didn't effect us a great deal as we used the bars in the hotels up to a certain time and then hit the clubs.  You need to try Cheers bar.  This is a Karoke bar, which changes into a nightclub late on.  This is situated about 10 mins walk from the hotel and was the best bar we went to in Alcudia.  There is still plenty of nightlife, even in late season. 

A thing I did notice about the people in the hotel is that I got the impression that as it was an All Inclusive hotel then people were making use of the facilities and stopping in the hotel all week.  You really need to get out of the hotel and have a look at Alcudia, as there is so much more to see.  I have been to Alcudia two years in a row now, and I couldn't believe how much there is to the resort.

Overall, I thought the holiday was the best yet and I plan to go back in the near future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: mediland aug 2006

Opinion submitted in September 2006 by : campbell 32,28,27,22,7,6,2,0

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

after reading a number of reviews on club mac we were all dreading this holiday but once we go there it wasnt that bad. Rooms were an okay size had no complains there we had a cot in the room for our youngest and there was still plenty space to move not as small as people are saying in there reviews. Cleaned everyday towels changed every 3 days but if you need clean towels they will give them without a moan.Food and drink, food was great plenty variety not once did i get a bad meal. drink was locally produced dont drink too much though gives you a really really bad hangover and sore stomach only complaint was there wasnt a good variety of juice only served fizzy high in sugar juice which our children are just coming down from all the sugar.

GREAT ENTERTAINMENT thoughout the day and into the night for children and adults loads of kids clubs big kids area in the complex as well.At night club mac turns into a mini village with stalls hairbraiding and henna tattoos they do perminant ones aswell which is well worth the money my husband got one, they take you to there studio in the morning and bring you back in the afternoon very clean and professional.

Alcudia is self is great lovely beach great pubs visit cheers family pub great for familys ,the flying scotsman goodfellas all great for familys and very reasonable.Only complaints i have about club mac are the lift in the saturno building very slow not always working had to lift buggy and baby down 5 flights of stairs on a number of occasions.Some parents letting there children and teenagers do what ever they liked not supervising them at all letting there young children bathe naked without a nappy which meant they pooed in the pool and had to be closed for 24hrs. some english tourist should be ashamed leaving litter reserving tables and chairs then having the cheek as soon as you leave your chair to ask if your still using it when your only going to the toilet.

On the whole great holiday lovely great pools ,people(some of them),food,nice rooms,alcudia100%,staff pleasant and helpful. We are going back to alcudia next year to try a different hotel back to club mac in a few years time      

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Dedicated holidays August 2006

Opinion submitted in September 2006 by : Joanne Harrison - Staffs  (38, 35, 11, 2

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

After reading reviews on here we were dreading the holiday but we had a good time. 
We stayed in the Saturno on the 9th floor, the room was basic and cramped for 4 people and in need of some updating but it was cleaned regularly.  We found the entertainment a bit lacking but we still enjoyed ourselves. 
The choice of food was really good and the staff were friendly.  We didnt have any problems with queues at the bar, and there was never more than 4 people waiting for a drink.  There were plenty of bar staff serving. 
There is plenty for the kids to keep themselves occupied.
I would not recommend these hotels if you dont have kids though.

Overall it was definately value for money.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: (Going Places Direct) Going Places MY TRAVEL July 15, 06

Opinion submitted in August 2006 by : MAC Family, Manchester, 48, 42, 11, 9

Resort Rating: Very Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

We arrived at the Mac complex at 05.30am, checked in at reception and ate freshly made sandwiches from the fridge and  hot tea and coffee from the machines.

On arrival at our room on the 3rd floor we were disappointed by the size, we were greeted by two double beds, and a balcony with two chairs, we were unable to unpack our suitcases, there was no room to put them anywhere.
We went down for breakfast at 8am and were greeted by happy smiling staff, loads of choice, good quality food, freshly cooked in front of you.

Next a trip to the pool, nice and clean loads of beds, loads of towels too (and no germans in site), as usual the selfish people reserved themselves several beds at stupid o clock and came down hours later to utilise them. By 10am the poolside at all the pools was choca block, the beds so close to one another we thought foreplay was in order. On our second day someone had a poo in the pool, so the pool was closed for exactly 24 hours, (nice and peaceful) when it reopened it was about 10 mins before someone was sick in the pool and it was closed again for 24 hours.
Lunchtime was a chilled and relaxed affair with plenty of space to eat. Same again with evening dinner, we ate around 8pm less busy. Lots of the diners could not read the NO BEACHWEAR signs or did not think it applied to them.

The facilities at this complex are fantastic, the shows superb, the hotel staff catering, cleaning and management deserve mentioning in despatches for the work they do.

The British people should be ashamed of themselves for the disgusting mess they leave everywhere, by the pool, by the bar, in the foyer, in the toilets, very few of the guests used the hundreds of bins available, and every evening as we left the pool there was rubbish dumped by the bathers, the bigger the family the more crap they left.Everything was cleaned and jet washed everyday and left spick and span by the cleaning staff.

There was loads for the children to do at all   times, our only complaint is that there was a lack of parental supervision, we caught 3, 9 year olds throwing chairs in the lake, and untying the kyaks. At night time parents tended to let there kids run wild, the older ones availing themselves of alcohol, more often then not supplied by the parents, that is the 13 _ 17 year olds, It is a massive complex more like a small village  with around 3,000 people and with that many people  and that much alcohol there is bound to be trouble and there was...... UNSUPERVISED UNRULY YOUTHS.

Last orders at the bar was like Harrods sale time, as were the midnight sandwiches, people grabbed far too many just because they were there.
If you like a very busy and noisy holiday, with loads to do and lots of people to meet, then this is for you.
We had good food, good facilities, happy smiling staff, good weather, SHAME ABOUT THE BRTISISH COULD NOT GIVE A DAMN ATTITUDE.          

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac Villas -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: july 2006

Opinion submitted in July 2006 by : martin grant- grantown on spey (40 37 15 12 7)

Resort Rating: Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Well what can we say about club mac villas? Simple, if you havent booked dont go! If you have booked phone your travel company and ask have they been cleaned lately. 

We arrived on sat 1st of this month for two weeks, opened the door and the smell nearly took your breath away! filthy couch and chairs, dirty cooker top and oven, glasses you wouldnt drink out of unless you wanted to die! Drawer front hanging off,filthy patio windows and floors not cleaned(dust hairs and crisps) To be honest upstars wasnt to bad(apart from dirty underware under bed! i aint joking) So off i trot with my now disgusted and upset family to find a rep, we booked the villa after being told by DEDICATED HOLIDAYS that villa was within the complex grounds,, not so! two main  roads to cross and 400yds later we get to jupiter, allas no reps on site, get phone number demand to be moved or flow home!! 

everywhere full and the last plane just left, steam coming out my ears and my head about to burst open we had a family confrence, with the promise of a squad af cleaners (the next day) we decide to wait and see, cleaners arrived on monday, one of them, the rep and head house kepper came on sunday for a look! so cleaner came and moved dirt and grime around, my wife ended up doing what she missed, which was most of it. 

All nine villas water went off for about five hours on saturday evening, apparently quite a regular thing, the guy that came to fix it told me. The pool water was tested twice in two weeks poolside not cleaned once. The villas are nice but one cleaner is sent to do all nine so its a quick change of beds sweep stairs and away. 

The club mac complex very very busy but very helpfull smiling staff, lots for kids to do but a lot of things still have to be paid for! My advice, if you want a mad busy complex, go book into the complex, if you want a high standard villa to stay in dont go because they dont have any at club mac, and all the other eight villa familys i am sure would agree with me, as we all had various problems from dirt, no water and patio doors that had broken locks(not our villa) that werent repaired for full guests stay!! Dedicated holidays realy need to sort the very low standard of cleanliness of villas and make sure that people are not missled that villas are within complex grounds! 

Hey but if you go it may all be sorted out by now, if so you will have a nice holiday (I hope). 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Dedicated Holidays June 2006

Opinion submitted in June 2006 by : Tom Newton - Sheffield (36, 37, 14, 12, 8, 6)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We had never really been bothered with package, all inclusive holidays before but with 4 kids getting bigger, hungrier and more bored with our choice of holiday, we decided that an all inclusive package holiday was worth a try. Although we wanted the benefits of all inc. we didn't want to be part of a herd within a complex so when we found the Club Mac Villas with a pool serving just the 9 individual villas, we decided to take the plunge. The price was a reasonable £2200 for the 6 of us, not too bad although we were outside the legitimate school holiday period. 

On arrival at Palma airport, the 'Dedicated Holidays' rep put us on the wrong coach, could have been problematic but the coach was travelling to the Club mac resort just a short stroll away so no trauma as we were dropped off en-route. The villa appeared partially equipped for self catering so we had various utensils etc we thought we wouldn't need, but they did come in handy. The villa was a bit grubby in places and the lounge furnishings had seen better days but each room had an air-con unit, big bonus. 

The pool was quite small, would have been impossible if everyone had wanted to use it at the same time but that didn't happen so  we were ok.The 'Dedicated Hols' rep held a welcome meeting during the first morning and recommended some excursions, telling us that the tickets were cheaper from him than at the gates, especially the local water park, which was a lie as they were exactly the same price. No loss of money but annoying to be told a blatent lie. The other trip recommended was a snorkling trip. Quite expensive but a nice time. However, what the rep failed to tell us was that for less money, we could have had a snorkling, lunch and shore visit trip. Makes one wonder if commision was received! 

The Club Mac resort was well staffed and well equipped but all inclusive is a bit of an elaborate descrition in my book. Virtually all the activites were charged for and they were more expensive than the other locations around Alcudia. The 9(!)pools were clean with plenty of sun loungers available and staff always in attendance. In fact, the one thing that I would say is that the staff were the most hard working bunch I have seen in a long while, they never seemed to stop and always had a smile. Some of the visitors treated the staff like dirt and seemed to make an effort to ignore or be down-right rude to the staff, especially the waiting staff. Hopefully they got the same in return. 100% for staff dedication to the Club Mac Staff.  

Our Transfer home was disappointing. We had to carry 4 large suitcases, all our hand baggage and supervise 4 children between the villas and the resort. It was only a five minute walk usually but took twice that with luggage including crossing 3 roads. Having paid for a transfer, I was very annoyed at this treatment. 

All in all, not a bad holiday, despite the Reps trying to spoil things. The Club Mac staff made up for it. We'll not be going again but if you want to try all inclusive, I would recommend the Club Mac Resort and Villas. Do take lots of spending money though!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: May 2006

Opinion submitted in June 2006 by : Julie Richard Jasmine Archie and Woody(34,28,13,3,1)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

After reading the reviews on this site we were dreading this holiday. We couldn't have been more pleased. THIS IS A 3 STAR HOTEL FOR FAMILIES!!!The rooms are basic, but clean.The food is basic but edible and lots of it! I would NOT recommend this place if you don't have children. 

In all a fantastic holiday. (Its what you make it!)If you want luxury and an a la carte menu go 5* otherwise this place is great.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: (direct holidays - Sept 2005)

Opinion submitted in Oct 2005 by : rickie, hayley, diane & lauren (36,32,13,8)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

what can i say....after reading all the horror stories written on here i was absolutely dreading going, but boy am i glad i did. 

we have just returned from one of the best 2 week holidays i have ever had. we enjoyed it so much we have booked to go back again next year, and i am really looking forward to it already.  i was told that there was broken glass all around the pool area i'd love to know how that got there considering all the glasses were plastic around the complex exept for in the dining rooms and you couldn't bring them out of there.

the food was brill there is no way anyone could starve there is always something on to suite everyones taste even the funny ones. the rooms were very basic, but they were very clean and lets face it your only sleeping in them and using them to wash so you don't really need luxury.the reps are fantastic i have a child with special needs and they were all excellent with her and even came to wave her off when we were leaving.the staff were all really friendly, there was just one that wouldn't smiled so we made that our challenge and before we left we had him laughing so it just goes to show if your ok with them then they return the compliment. 

one complaint i had was ignorant holiday makers they give us all a bad name. no manners just asked for what they wanted no please no thankyou just get it type of attitude and i don't think there is any need. no wonder the staff seemed unpleasant to them i would have been if i worked there and was treated the way they were. these people work really hard to cater for everybody so a little grattitude wouldn't be too much to ask for i don't think. 

well i think thats all i have to say for now we all had a great time. anyone that has already booked here and is worried after reading some of these reviews my advice is go and enjoy yourself i think you will be pleasantly surprised i know i was. this complex is very clean, the staff is very friendly and there is so much to do i would be very surprised if anyone can say they were bored here. i am so looking forward to going back next year.

HAPPY HOLIDAYS

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Dedicated holidays - September 2005

Opinion submitted in Oct 2005 by : Nathan & Mandy 25,42 - South Yorkshire

Resort Rating: Very Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

If it's long delays, sub-standard travel and poor accommodation that you're looking for, then Dedicated Holidays are the agents to travel with.

After suffering delays both ways (30 mins & 6 and half hours)without even been notified by our reps we travelled on a plane that made easyjet look like BA first class. Before we even arrived at the Club Mac alarm bells were sounding.

Once there we quickly found the place to be extremely busy (mostly younger children)- even though the school term had just started, so people looking for a relaxing holiday without kids would not like it there (heaven only knows what it's like in school holiday times). 

We were given our room details and off we went upto the 4th floor to cell block H. The room had 2 tiny single beds squeezed into the below average room. The bathroom was not clean and the linen (although it did appear clean) had seen better days. We tried to ignore the room as we slowly unpacked and tried to put the whole terrible experience of just getting there behind us. 

The next thing that struck me about the hotel was the food. As it was later in the evening when we had arrived, we were starving. We went over to the only diner serving food at that time to be served with cold food (that should have been hot) and warm food (that should have been cold). The flies were a real problem as well. The bread rolls had been left there for so long that it had gone hard all over. As I have just returned from an all inclusive in the Moon Palace in Mexico, the month before, I was expecting a similar set up with the restaurants, and so decided to leave the poorly cooked, fly infested food in this diner, in persuit of another restaurant on site. I had no such look and ended up spending 50 euros on my first night on an all inclusive holiday at the local bar drinking proper beer and eating warm nicely cooked food.

There did seem to be plenty of entertainment for the kids in the evening like outdoor movies, games and karaoke, amongst other things, but the next day was mayhem in the pool area. Beach balls and inflateables all over you, whether you wanted them or not and by the late morning I'd had enough of queing for hours for watered down beer, unfriendly staff and poor food so we went into the hotel Jupitor reception to request new accommodation. Luckily we got there first and were offered alternate accommodation in the Paraiso de Alcudia apartments about 20 minutes away on a bed and breakfast basis. Because we had lost the all inclusive aspect of the holiday we received compensation (180 euros) on the spot to cover the taxi rides to and from the hotel to the apartments... needless to say that we never went back to the Club Mac, we just spent the compensation on eating out in our new location.

What can I say about the apartments... Above average condition, superb location (beach front, shopping, supermarkets, boozers, restaurants etc, etc...)the staff were exceptionally friendly and helpful and it goes without saying that as the week progressed we bumped into more and more like-minded people from the Club Mac. One lady actually wept when she had been refused the apartments due to a then shortage of avaliable rooms.

We do not consider ourselves holiday snobs and our holiday in Mexico was in no way a bench mark for this holiday as we knew there would be great differences just based on the prices that we paid, however, I believe that you should never spend hard earnt money on going to accommodation anywhere in the world that is sub-standard to where you would be comfortable living on a day to day basis.

A few people that we had talked to on the way home had actually enjoyed their experiences at the Club Mac, but these were the people with 4 or 5 kids running around.

My advice to anyone looking for a relaxing break would be to look up the Paraiso de Alcudia apartments. 4 out of 5 for that one.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac -  (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: Fleetwaytravel.com - August 2005

Opinion submitted in Sept 2005 by : Rob horsfield - Arlesey { 42,38,5,2 }

Resort Rating: Poor

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Not a brilliant place to go if you don't like children & being round a load of holiday makers that let their young teenage children drink alcohol , most of the young teenager's that we so hung aroung in gang's of at least 10 (how off putting is that). Whist we were their (3 days) the pool in the jupiter complex was closed due to someone been sick in the pool itself, also someone had deceided to place a no2 in the pool. The hotel complex itself had trebble over booked (exellent managementship!!!!). In the end i asked to be moved to a different hotel away from club mac complex ,i was moved with my family within 2 days to the hotel Paraiso right on the beech & it was fantastic, we also received E300 compensation in full up front.from then on we had a great holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Club Mac - Villas (Jupiter / Saturno/ Marte Complex) - Alcudia

Operator and Date: dedicated - july 2004

Opinion submitted in July 2004 by : Emma and Micky (18, 14,44,43)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

After reading reviews on this website, we bagan to have second thoughts on whether our last minute deal was going to be a nightmare rather than a good holiday.

We stayed in the villas, which are only a short walk away from the main complex, but this was far enough to escape to if we needed to.The villa was huge for the four of us and was well airconditioned to a point where we had to turn it off as it got cold! The fact that the villas share a pool away from the main complex was great as we could relax.

The complex itself was huge, allowing space through the day without the feeling of being overcrowded. There were many activities at various times of the day for all ages to take part in so no excuse for being bored. The swan pedelos were free in the morning and you could spend as long as you want on them. We only waited 5-10 minutes for two which again isnt bad.

Breakfast offered something for everyone, including early risers (it statrs at 8) and those not so good at getting up (in the saturno it ends at 11:30) Full english brekkie, eggs however you want them, fruit, yoghurts, cold meats and cheese, bread rolls and crossiants to name a few things on offer. Snacks start at 10 so if you did miss breakfast you can grab something before lunchtime. Lunch is only served in one resturant but we never found it overcrowded. The food was good, with lots of variety, especially types of fish. Dinner was the same and we have no complaints about the food. If you cant find something you like then you must be really fussy as there is something for all. The marte is open for late night snacks if you are still hungry and again there is quite a bit of choice. The kids menu is good, and we often ate from it, as many other adults did.

Ice cream may be a bit of a walk from the actual hotels, but it is in a sensible place next to the kids activities and play area, so there is no need to complain. Fresh fruit was readilly avaliable at the fruit stall with watermelon, necterines, peaches, bananas, oranges and apples there to be taken.

Entertainment at night was good with a kids disco and bingo every night before the main show. However it is pretty hard to get a good seat outside at the jupiter unless you have dinner really early, but there are plenty more inside. The saturno was not as busy and the entertainment was just as good. Longest time we spent queing for drinks was about 5 minutes,which isnt that long and the staff did everything they could to speed things up. No alcohol was served to under 18's and those who could not prove their age were turned down. Drinks are not served in plastic all day as after 7:30 they are served in glasses.  

All of the staff work non-stop and many are there working from when you get up until when you go to bed. They are all friendly and helpful, and do their best to ensure you have a good time.

The holiday was no where near as bad as we expected from the reviews however we feel that more than a week would be too much if you didnt like that sort of busy hotel environment and you could become bored  after a while. This was our first all inclusive holiday and it hasnt put us off so it couldnt have been that bad.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: First Choice - 22/7/07 - 5/8/07

Opinion submitted in August 2007 by : Jim, Nikki, Cameron   39, 36, 11

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

this was a a last minute booking and althought the previous reviews are a bit mixed on the whole they are quite favorable.

PASSENGERS FROM GLASGOW FLIGHT FCA1686 that departs Glasgow at 00.30 on sunday mornings (return flight FCA1687 05.20 Sunday mornings) you will only be staying for 13 nights and not the 14 that you paid for.  We found this out when the cleaner came to strip our room on the sunday 5th August to tell us our room was to be cleared by 12.  After a meeting with the Hotel Manager and a call to First choice as the Rep didn't bother to show AGAIN! I was told that the room is reserved from the previous day therefore you are paying for a room that is impossible to accomodate because you don't arrive until Sunday Morning so be aware that you will be out of your room for 17 hours and 20 minutes until you flight departs (if it's on time!!!!).  

The manager told us he was not helping us and we should take it up where we booked it I told him he was unhelpful and because we had complained he had taken this stance with us, he shrugged his shoulders at this.  I also asked if there was a courtesy room and he said no because they were full also be aware that when you leave your room there is no secure place to leave luggage, you will have to leave your bags at the open reception area which is at the front door and sometimes unmanned.  We were lucky to meet some great folks at the hotel who stored our bags for us and others who let us shower in there room so another tip would be to keep some towels from your room for this purpose.  

Only by sheer chance I was sitting just near the reception when a couple were given a key by a receptionist and told that that was their half hour for the room it was only then that I discovered that there were 3 courtesy rooms set aside at half hour appointments for guests so it was quite clear the manager if you complain he will not help you.  On the Sunday we reckon the temperature outside neared 130 degrees so to have no facilities is appalling.

1. on arrival we were directed to room 801 on the 8th floor.  We were dissapointed with it's size being on the small size and the bathroom was very narrow but it was immaculate with the sheets being crisp white as were the towels.  our beds were changed at least 3/4 times during out fortnight.  Towels were replaced all the time despite a notice telling you that you should put towels in the bath if you want clean ones. Maybe it depends on the cleaner you have but ours was helpful and extremely thorough. The view from this room is stunning as you can see all the way from the port all the way round to c'an picafort and beyond.

2.  We discovered that when we ran the tap at the sink sometimes a putrid gas like smell would come through the air con system.  we complained to reception who sent a technician when we were out.  He left a calling card to say he had fixed the problem and if any more probs we were to report it again.  The smell continued and we reported it again. We have no idea if someone did call again as no calling card was left but it continued for the duration of our stay.  We then reported the matter to the Rep. to be told " that's just the smell of Alcudia"! we were also told the hotel was full and no other rooms were available.

2. there are some good points though.  The hotel is in a great location and you don't have far to walk to the fantastic beach or the shops, restaurants and bars.  The bus stop is neaby too and it's about a half hour walk to the old town.

3. We though the food was great even our 11 year old tried almost everything but my favorite thing was the night they had lasagne on.  It was fab.  There was something different every night but you should still go with the frame of mind that the food is not british but a variation of our food but very good it was too.  some nights there was a carvery too but every night was different and we were there for 2 weeks and never got the same thing twice apart from the deserts which were almost the same every night.  The food displayed on our first week seemed to be more of a choice than the second week but no-one would go hungry and if you don't try and like some of the stuff then you must be extremely hard to please. There were no upset tummies at all that we knew of.  Just some folks that decided from the outset that the food would not cross their lips and ate elsewhere.

4. the activities for kids were good.  Michael and Belen are great with them with different activities every day ranging from sports to arts and crafts the winners given certificates and anounced in the evening after the the mini disco which is on at 8.30 every night the kids are taught dances and then bingo from 9.30 with a professional show at 10. There were also adult sport activities every day the winners also announced and given certificates the thing we thought was great was that when there was an adult activiy on there was also something for the kids at the same time.  If there was one moan I have about this it would be this.  There are two little boys who live in an apartment that overlooks the pool (I don't know if they are related to one of the staff) however, they had use of the pool all day from opening till closing this itself was not a problem however they also took part in activites and sometimes won therefore quite often their names were read out to collect their certificate but of course as they were nothing to do with the hotel they never collected them  some of us felt that ok give them a certificate but the kid that was placed second and a guest of the hotel should have received the certificate.  you may feel that this is sour grapes but I felt it more appropriate.

5. The pool has a life guard from 10 until 6ish Isabelle the one with the braids in her hair was great with the kids we even observed her getting into the pool to teach a couple of kids to swim.  there was another girl when Isabelle had a day off but she just sat under cover of the bar area and did not appear too interested.

6. We didin't book any trips through the Rep.  Where possible we never do.  There is a tourist office along at the marina where you can get indipendent info of how to get to places yourself without the highly inflated prices of the tour companies.  I took my son to Inca Market for 8 euros return for both on the public bus but the prices from tour operators are between 6 and 16 euros each for the same thing!

7.  We didn't go to the pool during our fist week as there were no loungers available all reserved during the night.  i asked the rep why it the reserving before 8.30 policy wasn't enforced.  Her answer was unbelievably this: just take the towels off throw them in the pool, or dump them on the ground, or hand them to reception or to her as the rep! absolutely shocking as was her lack of people skills.  So because you can't beat them you have to join them and have your lounger booked by 7am ar earlier.  I observed 3 members of staff from the Alcudia Gardens Hotel just opposite who took it upon themselves one night (2am in the morning) to strip off and use the pool and then use the towels that people had put out already on loungers to dry all their bits and pieces quite thoroughly I might add!!!!

This was our first visit to Majorca and we really liked it we would love to go back and maybe try another resort.  I wouldn't be totally put off this hotel and would maybe even go back to it but I would prefer to try elswwhere in Majorca first.

If you are already booked to go to this hotel I wouldn't worry too much as this is just individual expriences most folk have no problems at all but always the down side seems to come to the forefront of our minds.  As I said don't worry at all, have a great holiday and make up your own mind.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: First Choice - July 2007

Opinion submitted in July 2007 by : Christine & Jamie (28,35)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Have just returned from a week at the Condes de Alcudia and am glad to say it was nowhere as bad as I feared after reading some of the reviews on this and other holiday review sites.

1. The transfer took just over 90 minutes which was a pain but we arrived in time for evening meal (we were half board).
2. Our room overlooked the pool and beach and was big enough for me and my boyfriend with twin beds that were bigger than a single but not quite a double. Bathroom was good size with shower & bath and was nice & clean, as was the room. Due to air vents in the bathroom and thin walls though you probably will hear some of next door's conversation both in the bathroom and bedroom. We hired the safe (24 euros plus 10 euros deposit, dumped our suitcases and headed down to the dining room.

3. Food - this was definitely the low point for me as I'm quite a fussy eater and ate nothing but chips for three nights! My boyfriend found much more to eat but said that everything tasted the same (bland) no matter what it actually was. As a result we ate out for 4 of the 7 nights. Breakfast however was lovely with the usual choice of cereal, fruit, yoghurt, bacon eggs etc, although the toast machine is not the fastest and as far as I could see there's only the one!
4. As stated in most reviews there are just the two lifts that only hold 4 people each and even then if the total weight is too much then the lift won't go anywhere. We were on the 8th floor and occasionally walked down although I don't recall waiting more than 2 or 3 minutes for a lift, and that was only when we timed it wrong (eg when everyone was piling down to evening meal). In the peak summer holidays though it may be a pain if you're on a higher floor.

5. Pool - we didn't even attempt to get a lounger by the pool as when we woke about 8 every day the bulk of them had already been reserved, despite the notice in reception saying that this was not allowed.
6. Beach - we went to the beach every day as it's literally over the road from the hotel, and costs 7 euros for 2 loungers. The beach is stunning white (almose as white as the beach I saw in Dubai) & the water is lovely & clear, and is a lot warmer than some beaches! There didn't seem to be any public loos on the beach except for some next to a restaurant/bar as you get onto the beach, which are used by everyone (not sure if they are meant for customers only).They weren't the most pleasant so we generally strolled the 2 min walk back to the hotel and used the loos in the bar area which may be a pain if you have kids. If you are eating anywhere on the beach then obviously you can use the restaurant's loos.

7. The resort is a lot quieter than I expected and the port/marina is absolutely gorgeous. We never bothered with going to the busier end plus I think this would be at least a 15 min walk as we walked for about 10 mins for a nosy but didn't come across anything except a burger king and a disco. We headed to the marina every night for a few drinks, and for food on the nights we didn't eat in the hotel. We ate once at a bar called Chili but it was not nice. Tex Mex was ok just your average American diner type place and we ate at Bistro Mar twice. This is the first restaurant you come to as you walk down to the port and is absolutely the best food we had all holiday. For a starter two meals and a drink each it was 35 euros; it was gorgeous food and big portions. We also ate at a pizzeria place on the beach; the first time was delicious, the second was ok and the third was disgusting so that was a bit hit and miss. You also must walk right to the end of the marina where there is a bar/restaurant that overlooks the sea and is cheap (4 beers were 10euros). We didn't eat here but it was so nice to sit and look out to sea on a warm evening with a cold beer and we went there pretty much every night. We had mosquite plug ins and sprays and we didn't get bitten once. I also didn't see any pick pockets trying to sell you flowers, as stated in some reviews but I would say be aware just in case. The hotel is based in the middle of bars but the noise tends to die down at midnight (I wear ear plugs so had no problem).

I think I've covered everything, the hotel staff are friendly and were very helpful when my boyfriend left his bag on the coach the day we arrived. I did hear of some people who had small rooms and I also thought that my air con didn't work but I then realised that you have to turn the dial to under 25 degrees for it to come on! 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: My Travel ireland - July 2007

Opinion submitted in July 2007 by : john Mc Cann, 43 alice41 amy 22 ian 19,owen 16

Resort Rating: Excellent

Accommodation Rating: No rating

My/Our Holiday Opinion: 

we have just had a great holiday in alcudia.  we read some of the resort reviews and we were wondering if this resort suited us or not but it was a great place.

the hotel is just 2 minutes walk from a huge beach. we spent most of the holiday there relaxing and chilling out apart from a few organised days out at the water park an the pirates show.

the hotel was v clean and the food was different but good.

after reading some reviews about alcudia we packed loads of mosquito repellant . we did not get bitten once in the entire holiday.

we organised to go to the western park with the rep, but somehow my travel forgot to pick us up and we had to go the next day with a local company. The ticket said no frills but they were not. we had a english guide called michael who was quite old but great fun and he knew so much about the island, it was a great day out.

the pirstes show was great as well, a little expensive but worth it i think.

the only complaint i would have is that palma airport is a pain, too big,too hot,too many queues. waiting around.etc etc

good trip,alcudia is a nice place

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: sunset  may 2007

Opinion submitted in June 2007 by : mr  mrs  d  moore      54  /57

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we  found  the  condes to  be the best hotel we  have stayed in , we go to alcudia  every year and have stayed in  many  hotels but we found this to be most friendly, we  have made lots of new friends and we  are  all meeting  back next year, food  was good the staff where very helpfull entertainment  was  good  we  joined in  all the  games on  offer  it was  a fun holiday have told everyone to  try hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours,  may 2007

Opinion submitted in May 2007 by : Mike lavery 45,jane,em 7 andrew4

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: Hi all,

we had a most plesant holiday recently in the hotel condes. We had been there some years previously and found to our surprise that allmost nothing had changed. The staff were the same just a little bit greyer. The food was great. we were on half board some people were on all inclusive, but how much food can you really eat?

the beach was where we left it and nice and clean as well.  the nice little coffee shop next door is still there so try that one out in the afternoons for a treat.

we had the usual palava from the airport with a around the houses, but it was not that bad really.

we went to the welcome meeting, that had not changed either, rep 22, just arrived on the same plane with us by the look of it. the usual tat about book now, limited spaces. blah blah. we wanted to do the soller train. we asked reception and they pointed us to a nearby excursion ofice. we saved about 50 euro and had a great day.

a great holiday, the usual seaside and too much beer. we will return 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: hello holidays - 2007

Opinion submitted in July 2007 by : shaw party of 14

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We changed our holiday at the last minute as the one we had booked had really bad comments and friends had been and told us how bad it was {optimist apart cala de majorca} stay clear.The condes was lovely and clean,food excellent ,entertainment not bad,only 2 very sml lifts to 6 floors, pool abit on the sml side,drinks ok ,we spent most of our time on the beech 3euros 50 for sun lounges with brolly.

Would go back really enjoyed.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Travel City Direct - Sept 2006

Opinion submitted in September 2006 by : Sandy , Vicky - Cheshire (53,35)

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

We arrived at the Hotel to be told there is no room for you and that you will HAVE to go somewhere else. There were no explanations from the staff on why we had to go and they were really quite rude. They offered us a Hotel which we knew was some way away from the resort centre and we said no.They then offered us a nearer hotel but said this was self catering so you will have to walk to this hotel for your meals and drinks, as we were staying all inclusive. We felt we had no choice as they were becoming aggressive and we needed a bed for the night.
We arrived at other hotel who knew absolutley nothing about us and we had to wait nearly 2 hours for a room to be sorted out for us.

We ended up back at the Condes the next day to be put on the 9th floor with a generator above our room which went off every 30 seconds 24 hours a day. We reported this to the reception who basically said you need to be moved. It took them 3 days to move us.

This is not the Tour Companys fault or the Rep. This hotel is totally at fault. Unfortunatley we were not the only people to suffer at the hands of this hotels incompetence. 

We will certainly not be returning to this Hotel again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - July 2006

Opinion submitted in July 2006 by : Alison - Manchester

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stayed at the Condes for a week, and overall had a good time, however i felt that strongly about certain things i am typing this only an hour after being back.

Firstly, the airtours rep tells you there is little or no crime in Alcudia. The hotel has a public access route through and thus makes it a target for opportunist theives, mainly young bunches of spanish lads. Please please please keep your bag close and try not to leave any valubles in your bag, one woman lost her iPod, camera, passports, money, phone and insurance docs. If this does happen to you, be warned, the hotel will refuse to call the guardia, but you must insist! I would also advise you to be wary of what you leave on the sunbeds as this stuff was too stolen by exactly the same bunch. PLEASE also do not run after them as they are, in most cases armed with flick knives. (I know it sounds bad, but honestly, it really was nice!)
My best advice would be to upgrade to All inclusive on arrival and LEAVE all your cash in a safe deposit.

Food was varied and always refreshed so you never got the dog end of a meal and they catered in the most part for everyone. (Although you will struggle if you are a veggie)

Lifts were as bad as people said, there were 2 and they only held 4 stick thins, 3 normals, 2 fatties and one buggy and one adult. on day of arrival, god help you.
they are quite rapid though so your wait is never too bad.

rooms nice and cleaned really well. lovely new decorated bathrooms.

eating out is not expensive, best place is the restaurant at the end of alcudiamar overlooking the sea.

will be back, just not to this hotel for simple reason of bag snatchers.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Travel City Direct - June 2006

Opinion submitted in July 2006 by : Barbara Courtney (4 and a baby)

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

We stayed in this hotel for a week at the end of June.  On the whole it was a good value holiday with plenty to eat and drink and helpful, polite staff.

My daughter and her family had a nice room on the third floor, but ours was awful and I couldn't spend any time in there at all so had no sleep on the first night.  At first we were told we couldn't be moved because the hotel was full, but we were eventually moved to a nicer room just along the corridor from my daughter.

After reading reviews in this column I didn't expect to swim in the pool but we did.  There was a lifeguard on duty every day. One of them kept everyone in order with a quiet word while the other was more relaxed, but he did deal with boisterous behaviour on request.

We didn't notice the right of way through the narrow hotel grounds until late in the week when a cyclist zoomed through at great speed.  I dread to think what could have happened if there had been a toddler on his route.  There were also complaints and rumours about thieves and thugs entering the grounds this way. 

Alcudia beach was a disappointment. The sea was full of woody seaweed and in parts we were up to our ankles in something slimey. We saw what we were missing when we took a boat trip to another beach where the sea was clear and beautiful.  We even stopped en route for people to swim from the boat.  It was lovely.

During the week my daughter's partner spent a day and a half in his room with diarrhoea and sickness and I started feeling unwell immediately after my last meal eaten minutes before leaving for the journey home.  I spent the whole trip on any loo I could find with my head in a bag.  What a nightmare! 

This was my first experience of all inclusive holidays and it was great to have access to food and drink most of the day without running up a huge bill....but I felt sorry for the staff at this hotel.  They worked very hard and, although polite and pleasant, they didn't seem happy.  They were ignored by holidaymakers and were obviously not used to receiving tips.

All in all it wasn't a bad holiday - we have happy memories of sunshine, swimming, sipping cocktails on the patio while the entertainers did their bit, but now I've found this web site I will be sure to consult it before booking our next trip.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours may 2006

Opinion submitted in May 2006 by : john & barbara marsh (71 and 70)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We were a little unsure aboutwhat to expect after booking our holiday as some of the comments on this site were not very good.  However we really enjoyed the 2 week stay.  We were very central to everything we had a lovely veranda overlooking the harbour and the food was really nice.  Plenty of it and of a good quality. 

The staff were friendly and we spent most of our evenings in Cheers where there was a friendly gang of people. 

There was entertainment on offer at the Hotel but we just wanted to chill over a couple of strongbows.  Happy hour was good but sometimes we regretted it in the morning.  We are looking forward to going to Alcudia and the same appartments (where there were no children !!) in the not too distant future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Travel consultance - Oct 2005

Opinion submitted in Nov 2005 by : Donold Moffat  Scotland  (49 46 )

Resort Rating: Average

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Having been to Majorca in July ,we decided to go back in October 05. Great resort WRONG HOTEL. This hotel should be knocked down, food was terrible, no entertainment, and  the pool is not big enough for a fish to swim in. Take my advice if you have booked to go hear i would suggest you cancel. This hotel is the pits. we had booked an all inclusive break for a week here, we sprnt most of our time along with other guest complaining to the manager and the reps. Take my word it is a case of we taken your money and hard luck. Health and safty is a big issue at this hell hole they cannot provide a simple plaster here they have no first aid box in the hotel.

Food was terrible, spen every night buing food out of the hotel. Drinks had been watered down ,or they would use a non brand subs.  Take my advise along with other gusetdont go to this hotel

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: MED HOLIDAYS OCTOBER 2005

Opinion submitted in Nov 2005 by : Hunter family - Norfolk (47,45,17.

Resort Rating: Average

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The hotel in general is okay, very clean but a bit dated. Lifts are very small and very slow, you can wait 15- 20 mins for a lift. The biggest let down at this hotel is the entertainment and the food.The hotels advertises day and evening entertainment, but it depends on what mood the entertainment team are in. In general there is no programme for the entertainment team to work round, and the only thing you get in the evening is bingo at 9.30pm every night. The manager had over 40 complaints in one day regarding the lack of entertainment.

Now the food, we stayed at this hotel for 1 week and the was no good. we are not fussy eaters but this food took it to the limit. most nights we lived on ice cream, that was the only safe thing to eat. A lot of guest had problems hear we up set tummy if you go hear you will know why.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - September 2005

Opinion submitted in Oct 2005 by : Richard & Hazel 46,40

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

We had read previous reviews of the Condes, and were a little apprehensive before we arrived. 

Our room was overlooking the pool and beach, a fantastic view, the room itself was clean and basic. The air con did not work, and other guests suggested that neither did theirs. The rooms on the opposite side of the hotel appear smaller, with a tiny shower only, in which you cannot turn around! Only two small lifts (4 people at best) for 9 floors! a nightmare at meal times. Food not bad, but dining room nowhere near large enough to cope with volume of guests, hence queques for everything, and no where to sit without a wait. Advertised in brochure as Half board, whereas in reality some 80% of guests are all inclusive. 

No chance of a sunbed around the tiny pool unless you get up at 4 am! quequeing 20 deep at the bar behind the all inclusives getting their freebies! Also advertised as suitable for couples (2005) and reserved for adults (2006) Reality is, it has a kids all day entertainment program, and a playgroung directly outside. 

Evening entertainment is dire! Bingo in four languages, and poor quality holiday games. No proffesional shows or entertainment whatsoever. Appeared very short staffed (near season end)which no doubt added to the poor service and endless waiting around. 

Loved the resort, loads of good bars and restaurants (thankfully) but wouldn't go back to the Condes.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Sunsplash Holidays - September 2005

Opinion submitted in Sept 2005 by : Alison - Yorkshire (42, 42)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just got back from Alcudia having a lovely weeks holiday.  

The hotel was clean, the food was excellent, something to suit every taste.  The only problem I could see is that theres not a lot of food choice for small children.  We didn't have any kids with us and we found the food outstanding. The staff were friendly and there was no limit to drinks available, the spirit measures they served were huge!  The lifts were a pain for people on upper floors they are tiny, and there are only two of them.  We were on the third floor so it wasnt a problem for us.  The pool is quite small but there were plenty of loungers available.  Some of the evening entertainment was quite a laugh!  Remember you are on holiday! Elvis was on our last night and had everyone singing along, young and old alike.

Alcudia is a busy family resort, very commercialised.  This is our second visit and we wont return, not because its bad, just because we have done it!  The beach is lovely, clean warm water very safe for children.  The marina area is well worth a visit.  We visited C'an Picafort which was only a 10 minute bus ride away and found a much more relaxed atmosphere.  We decided to walk back to Alcudia on the beach, not for the faint hearted!!! We walked for about 5 miles before we gave in during a massive thunder storm and caught the bus back. 

All in all a very good holiday, clean hotel, good food, plenty to drink and the weather was hot.  If I was to return to Alcudia I would stay at this hotel again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - Sept 2005

Opinion submitted in Oct 2005 by : Deborah, Kevan, -  Co Durham (44, 47)

Resort Rating: Below Average

Accommodation Rating: Poor

My/Our Holiday Opinion:

just back from the holiday from hell,
if you want a nice quiet holiday do not go to this hotel.
in the air tours summer sun it says adults only we had a playground outside our room, and kids run about all night until the parents go to bed, all entertainment until 9pm was aimed at kids (mini discos etc)

room was a ok size but sheets never got changed in 10 days
hotel staff and the rep did not show any interest when we complained
very very very loud music plays all day from about 9.30am until midnight so no chance of a afternoon nap if like us you had a room on a low floor

even though we had paid for half board we went out to eat loads of times as the food was disgusting
pool was tiny and a public walkway cuts through the poolside area,
to many sun beds for the size of the pool and towels went on them before it got light never saw the pool or the pool area get cleaned all the time we were there

all in all NEVER AGAIN

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours August 2005

Opinion submitted in Sept 2005 by : Party of 13 Belfast (ages from 9 to 70)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Stayed in the Condes in August after originally booking for the Bahia. 

Arrived at 11:00 am and some of our rooms were not ready yet they were still being cleaned at first was given a room with a shower it was very small i asked to be moved and was given a room with a bath which is much bigger. We had a wheelchair with us and were told by going places that it was suitable for wheelchair users which it was except the lifts are really small they only hold 4 people, but even this is a squeeze. The food in the hotel was great the whole two weeks, it was spotless as were the rooms. They were cleaned everyday with towels and sheets changed. Entertainment in the hotel was also good there was a childrens disco followed by bingo and a main show at 10 every night. Drink in the hotel is a bit expensive if your not all inclusive. For a drink and great snacks I would recommend Bamboo Bar which you can enter from the pool area of the hotel. 

The hotel is in a great location in the port of Alcudia it is 2 minutes walk from the beach and about 20 minutes walk from the main centre of Alcudia. It is also about 20 minutes walk from the old town where the market is held on a Sunday and Tuesday. 

I would highly recommend this hotel too anyone and would go back.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: xcapewithus.com - August 2005

Opinion submitted in Sept 2005 by : Angela - Hertfordshire (36)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Fresh home from our 2nd visit to Alcudia (holiday taken August 2005 - 2 weeks).  We are a group of 4, 2 adults & 2 children, and we find Alcudia to be a great resort for a family holiday and recommend to anyone who has not been before for an enjoyable and relaxing time.

We booked the Condes this time, as it appeared to be closer to the beach than the last hotel we used (Delfin Azul), which stood to be correct, and was a definite improvement for us.  The location was perfect for us, being closer to the marina end of Alcudia Port.

Our room was on the 6th floor and had a breathtaking view of the entire Alcudia bay, together with mountain views either side.  We stayed in an 'odd' number room (sea views), I believe the 'even' number rooms may not have a sea view, but presumably still must show some of the mountain areas.  Cannot state with positive accuracy, but imagine sea view rooms would begin from, possibly, floor 3 and above, maybe 4.

We went All Inclusive for the first time ever and found it to be extremely good value for money.  However, I personally was shocked when asked to have my 'permanent' wrist band fitted, and was politely informed "it is the only way".  I didn't enjoy this aspect of AI, and felt a bit like hotel property, however, even I managed to almost forget about it by the end of the holiday.  One benefit is that you do not get hassled by restaurant touts, as they assume you have already eaten at the Hotel.

We really enjoyed our holiday, primarily because we love the location of Alcudia Port (many bars & restaurants, marina) and the old town (Roman ruins, castle ramparts - NB: you can walk around the battlements - bars, etc.).

The Condes was very well located for us and well situated for amenties: beautiful Alcudia beach within easy reach on foot (2 minutes) & safe crossing areas across the road (ie. zebra & pedestrian crossing, peace of mind with children); supermarkets, one on either side of the hotel, stone's throw; Alcudia Port, couple of minutes walk; Bars, immediate vicinity; Bus Stop, in front of Pago Pago restaurant (No. 2, heading in direction of Can Picafort & outside Viva Golf aparthotel, heading in direction of Pollenca).

We have read reviews which have criticised the restaurant food in the Hotel.  We thoroughly enjoyed the food on offer and found it to be excellent and certainly plenty to choose from.  They even brought out Carvery Roasts once every 3-4 evenings, which were cooked to perfection.  The breakfasts were also excellent, offering full English, Continental, cereals, cold meats, daily fresh bread of all varieties, including baguette and petit pains.  Note, that being AI means that the Restaurant will also prepare a packed lunch for you if you are planning a day out, but you must book it the day before you go.

The air conditioning in our room worked well and was very refreshing, the hotel key activates it, but the maid also stuffed an old telephone card in the slot, which made it work whilst we were not in the room.  Our room should have had bunk beds for the children, but instead we had three single beds and one awful 'put-you-up' bed, which took up valuable floor space in the room and the slats permanently popped out of place if anyone larger than a young child sat on it.  The television was a small portable, and the only channels in English were BBC World News and CNN, the rest (up to 30, not all tuned in) were in Spanish and German, including the 2 childrens channels. The shower was basic and did have times (mainly just before dinner being served) when it hopped from very hot to very cold.  However, for me, the view blew all of these aggravating aspects away.  The rooms contain a safe, which we chose not to purchase and had no problems.  We had the same maid nearly every day and became familiar.  I think the safe charge was 22 Euros p/w with a 10 Euro deposit.

We are not 'around the pool' people and prefer to use the georgeous beach, however, if you are a pool person, be warned, the pool is too small for the hotel at peak times, when it is fully accommodated with holiday makers.  Inflatables are not generally permitted, fortunately, as there would be no space to do anything, but balls are, and were constantly flying about each time I used the pool, not a place to take a leisurely swim.  Fine for children who are confident swimmers to have a play in.  The toddler pool is very small and cramped and the shallow end of the main pool is too deep for young children to stand in with their head above water, so you constantly have to be in the pool with them, or watch them whilst wearing armbands or other inflatable.  Worrying for me, didn't enjoy this much.  There is also very limited space for sun loungers and these are claimed at presumably some ludicrous time in the very, very early hours, and were always taken by the time we opened our curtains!  NB: looking out at the pool from the Hotel, the loungers on the left side of the pool have sunshine all day, the loungers on the right side are shaded in the late afternoon.  

We had a great first 10 days, but a new wave of arrivals turned up, including a large group who knew each other.  Their children, young teens, completely took over the pool on the first couple of days and outnumbered the Lifeguard & were blatantly ignoring his requests for them not to keep bombing, shouting, were taunting him and generally ruining everyone else's enjoyment.  We were glad we weren't staying for two weeks with them, but of course, this sort of thing may or may not happen, and could occur in any hotel.  They were spoken to late on the 2nd day, and appeared to calm down a bit at first.

I found all staff, Reception, Restaurant, Bar, Cleaning, etc. to be polite.  One did tell me off in the Restaurant one morning for taking linen napkins from their cutlery area, as these apparently are only to be used when already laid on the tables!  Paper napkins only for breakfast serving for some reason.

Yes, the 2 lifts which only carry 4 people each, were busy, as all the other reviews had reported.  However, we walked up and down, and hoped it would do us some good as the AI encourages you to overeat!

We had a lovely time, but probably won't return to the Condes, although that view is a temptation, the pool area is not.  Liked the look of, viewed from the balcony, Viva Golf (4 star, directly on beach) and the pool in the Alcudia Garden looked very nice.

Happy Holidays, hope you enjoy your time in Alcudia!  Wish I were there now & still suffering from post-holiday depression!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - August 2005

Opinion submitted in Aug 2005 by : Married Couple Aged 25

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We were quite worried after reading some reviews on Hotel Condes De Alcudia, we were not meant to be staying here but our tour operator changed our accommodation.  We honestly had nothing to worry about.  The hotel was spotlessly clean, rooms were cleaned each day upon request, huge balcony with lovely views.  Air conditioning was excellent.  

The food was fine, dont think I could have handled being all inclusive though.  The lifts were quite bad, for nine floors there are 2 lifts each only holding 4 people, and they are really slow!!  The only huge fault we could find with this hotel was the pool area, far too small for peak season.  We had been advised this was not a hotel for kids, but it was full of kids, we couldnt get in the pool for them.  

The location of the hotel is excellent, a step away from the beach and the hustle and bustle of the port area, where there are numerous lovely restaurants.  If you want more, you can walk about 1/2 hour into New Alcudia, but the Port area was good enough for us.  Lots of restaurants, shops and pubs.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Expedia - August 2005

Opinion submitted in Aug 2005 by : Peter Shuttleworth - Preston (25, 23)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

My partner and I had a lovely holiday here. The hotel was of a very good standard,clean, tidy and no fuss. The food was varied and pleasant and the customer service was also very good. Hotel is 2 mins from beach and there are plenty of restaurants surrounding the hotel so it is easy to nip out for a meal.

The beach is very long and clean and was never crowded during our stay. A bit further down the resort and things get a little too touristy for my liking (lots of English pubs etc) but the hotel is situated just far enough away to not be in the middle of it all.

We went for a nice, chilled, relaxing holiday and that is what we got. Would recommend :)

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Thomson Direct) Thomson-july 2005

Opinion submitted in Aug 2005 by : viki and hannah- dorset (19,22)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion:   

After reading some of the slightly negative reviews about this hotel i was a little worried about what our holiday would be like- but i shouldn't have been! The hotel was great, very clean, lovely room with great views and all the staff were really helpful and friendly.
definately make sure you check out the old town, it's really pretty with a big market on sundays and tuesdays.
The beach is gorgeous and the whole port area is so clean with a really good vibe!
Definately worth checking out the boat excursions. we went on a 2hr trip which was a great way to see more of the island and really appreciate the beauty of the place.
we went all inclusive which for us was great. the food was varied, the eating area spotless and the measures on the all-inclusive drinks are rather generous!
I would recommend the resort to anyone- there's something to suit all needs.enjoy!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - July 2005

Opinion submitted in July 2005 by : Janine Jameson - Belfast (24,24,2)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

I was very unsure after reading some reviews but I have to write this review because I thought this hotel was the best hotel we have ever stayed in!

After a terrible delay in flights we arrived early hours of the morning, we walked into reception to be greeted by friendly faces, after we booked in we went to the room which was very, very clean. The pool area is well kept with plenty of beds for everyone the water was a bit cold but that was great when you needed to cool down. They have 2 pool tables and table tennis with entertainment during the day if you want to get involved (Bad point-don't wait to be asked to get involved as you won't if interested you will have to say to the entertainers). Entertainment at night was o.k nothing to write home about just off the condes is a bar the Drunken Duck with nightly quizs and karaoke,child friendly as competions for the kids as well. 

Food at the condes was out of the world in my opinion (bad point-not much variety for younger children)we took our daughter to the Blues Bar opposite the hotel which also serves up plenty to offer. Beach is 2 mins away and what a great beach was never crowded and the sea was great to swim in, very clean.  Hidropark was great because aswell as the slides etc they had bouncy castles, mini golf, trampolines and a park for the kids. 

Overall I would recommend it to anyone and defiantly go back again. Hi to Sonya,Eadie and Parisha who also made our holiday fun!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (MyTravel Direct) My Travel - May 2005

Opinion submitted in June 2005 by : Amanda Wright - London (24, 27)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Best to request a high room as views of Bay of Alcudia excellent.

Food not bad. Pool area quite small. Not too busy at the moment but could be overcrowded in high season.

Blues bar do a good hang over cure - excellent English breakfast.

We booked our excursions with No Frills Excursions because someone in the hotel recommended them to us. They are an independant travel agency with an office just down the road from the hotel. The prices are miles cheaper than the rep (about 30% cheaper) and the service was excellent, the staff friendly and the bus ALWAYS on time. In a relatively quiet area, they gave us some brilliant nights out; we went to Magaluf with them for a major party night, we also went to Palma for a night out booked with them which was great - very sophisticated and great fun going round the tapas bars and drinking cocktails near the harbour. We did a couple of sightseeing trips with them too - the island tour, which had amazing views around the mountains area, and the Caves of Drach trip.

The resort was very nice but not very busy. The port area is very nice and the old town is well worth a visit - just a 20 minute walk. We went quite a few times to the old town.

Would definitely return to this resort and hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Easyjet, Alpharooms - May 2005

Opinion submitted in May 2005 by : Linda - County Durham (40, 50, 50, 52, 59, 54)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The hotel was very nice, spotlessly clean, food was very good, all-inclusive drinks were poor, bar staff very miserable due to guests being all-inclusive as this meant they didn't receive any tips. This was sometimes off putting for when you wanted to go to the bar as they were mostly embarassingly unpleasant. Entertainment was very poor,  only 2 shows out of the 7 nights bearing in mind 1 was a parrot show. However I think in high season the entertainment would be better. The location of this is brilliant for families but not for young party goers.  Only 2 mins from the beautiful beach. 

The hotel in located in an area with alot of other hotels. Only 2 bars are close by, have to walk further into the centre for more bars/restaurants. Lots of shops close to hotel. Please note a new hotel is currently being built directly next door to this hotel and also renovation works were going on next door.  We were put on the 2nd floor overlooking this and could not get any sleep so asked to be moved to another room which was no problem - moved to 9th floor which had a fantastic view of the sea and resort. This building work started from 6am till 6pm and was very noticeable when at the pool area on the day time. We ended up going to the beach most days. Rooms were spotlessly clean, clean sheets, towels and even shower curtains were replaced everyday.  There were only 2 lifts which held 4 people, would  be very difficult trying to get a wheelchair in. Some bad points have been noted here however they were not major problems. 

We still had a fantastic relaxing holiday and would definitely return to this hotel but may re-consider out board basis!  Have a great holiday!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - 2005

Opinion submitted in Sept 2005 by : mike watling

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

The hotel was good, food ok although somtimes cold. pool area a bitsmall for the size of the hotel but beach just minutes away. would recommend sgt peppers bar accross the road for good english food.

resort itsels is for families and couples not much in the way of busy nightlife.

book excursions at a no frills travel excursion shop down the road not with the reps as too expensive and never around.

local busses plentiful but never on time so be prepared for a wait.

would come back again

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: BMI Baby - 2004 / 2005

Opinion submitted in June 2005 by : C & S James - Hereford

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The hotel was spotless throughout, the staff were very friendly & helpful.There are 2 lifts that only hold 4 people & are a little slow at times. The all inclusive deal is a must!! there was plenty of food to accomadate all tastes.  The Pool was slightly smaller than what we thought, but plenty big enough. Entertainment was very good, Juancho & Sonia were superb! this place is ideal for families with kids as they were kept entertained. The entertertainers had a difficult job, as a lot of people do not join in with the fun, nevertheless we had a fantastic time. Jakkoo, Monica & all the bar staff were great fun.
There are some good nightclubs locally, "Bells" offer a great all night foam party (Mondays) "Mambo Playa" & "Menta" are also excellent.
We would definately recommend this hotel & location to anyone.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: jetline - Sept 2004

Opinion submitted in Apr 2005 by : jones - newton abbot (47,45,14,10)):

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stayed here in september 2004, only just submitted because of recently aquiring a computer. the hotel was great, and everybody says you pay for what you get it was cheap and we got a realy good holiday for our money. the lifts and pool were small but they did the job.the daytime ents were good, i,m 47 and and got stuck in to everything as did most of the other guests who were freindly and seemed to enjoying everything,wonder if they were knackered like me when they got home. take my advise if you see others having a what looks like a real good time, next time your asked join in, if you dont have a heart attack youll feel real good about it afterwards.

the food, well its 3 star, i reckon the home i live in has got to be 5 star and i dont get that much choice, but the cleaners real tasty. the food,the ents,all of it is good. 2mins your on the beach 5 to 10 mins your in all the shops and harbour. why is it you always get one grumpy barman no matter were you go, and you will always get the brit that unless he gets bangers and mash will always complain, plus theres always the loud one. thanks to Tracey and Clive who we met they were a smashing couple.

If you are thinking of going GO! at the end of the day its what you make of it, its the sun your going for realy isant it, and as in spain live like the spaniards. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: September 2004

Opinion submitted in Sept 2004 by : J. Taylor - Dudley  (38, 40)

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

The Condes has different types of rooms, some have a tiny bathroom with only a shower and hardly any space to turn around, fortunately we had a large bathroom with a bath and a shower and the room was nice and clean.  

The main problem with the hotel is that it has 9 floors with about 250 rooms but only 2 lifts.  The lifts take 4 people but are very very small and it is a squeeze to even get the 4 people in.  At meal times it is virtually impossible to get the lift and sometimes you have to wait 10 minutes or more.  The dining room is more like a works canteen or service station than a restaurant.  It is very cramped and often we were waiting for crockery, cutlery and food to be replaced.  The food was not brilliant and was often cold. 

There are some good points, the air conditioning in the rooms is welcome and there is plenty of entertinment laid on during the daytime. 

Alcudia is a great place, big beaches, nice shops & restaurants, and it is flat for people who have trouble walking.  I love mallorca, been there 4 times but would not stay in Condes again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Independantly - alpharooms- September 2004

Opinion submitted in Sept 2004 by : Mr. & Mrs. B  (36,35)

Resort Rating: Average

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have to admit l was a little concerned about this hotel after reading some of the other comments but there was no need we found it brilliant.

We thought the pool was half the size it looks in the brochure but although l think the hotel was fully booked there was still plenty of room to swim about.  We came down about 9am to get breakfast and reserved our sunbeds then - and we just about got the last beds every day.  The vast majority of guests were English so you couldn't blame the Germans!

The food was EXCELLENT something for everyone, we went all-inclusive and breakfast was bacon & eggs, etc.  Croissants (be early no later than 9am before they're gone), toast and jams, cheeses, hams and fruit.  Lunch and dinner choices were: soup, about 10 salad ingredients, couple of meat dishes, a fish dish, a vegetarian dish, couple of vegetables, a potato dish, rice and a pasta dish and always chips (for the kids!).  Sweets were good; pastrys, cakes, jellys, blancmanges, ice-creams (from a freezer in the corner we didn't find that for a week, this is where your free ice-creams come from on all-inclusive, help yourself during the day) and loads of fruit.  They even had bottles of brown HP sauce and sachets of tomato sauce laid on and a microwave in the restaurant presumably for babies bottle warming.  We thought all-inclusive meant there would be a snack bar of some sort but in between meal times if you're still hungry there are rolls and cheese and ham slices in the restaurant, but that said we never wanted for anything extra anyway.

Entertainment was excellent also, activities throughout the day for kids and adults, bingo and some sort of show every night and two 'club dances' to round off the evening the kids that were there loved it.

Downsides?  Well if you're a light sleeper take ear plugs: all tiled floors plus kids running about shouting and women walking around their rooms in stilettoes (what is this - take them off when you come in at 2am!) doesn't equal a quiet hotel.  And Alcudia itself a bit too touristy with its Burger King and Spar shop l may as well have gone to Skegness.

Still, if you like Spain or Alcudia then the Condes is an excellent hotel, you'll have a great time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: SunChoice - Sept 2004

Opinion submitted in Sept 2004 by : Leics. (33, 23, 10 mths)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

After staying at the Condes, we would almost rate it a 4* star hotel. It was clean and friendly, the towels were changed and the rooms were cleaned every day - even Sundays , and the food was brilliant as there was just so much choice. There was always something to choose.

The resort was OK. The beach was just across the road and never seemed to be packed. we were able to get sunbeds every day without having to go on a trek for them. If you want more bars and clubs you have to go to Alcudia town which is about a 15 monute taxi ride away but there are plenty of cocktail bars and romantic candlelit restaurants in the vacinity of the hotel.

I would definitely go back to the hotel and would have no problems in recommending it to anyone.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Airtours Direct) Airtours - September 2004

Opinion submitted in Sept 2004 by : Lisa - Leeds

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We had a spectacular view from the 8th floor of the hotel, overlooking the bay of Alcudia.

I was pleased that I hadn't paid for all-inclusive as I heard several complaints during my stay and there are so many fantastic restaurants close by in the port. Try to avoid the typical pizzerias on the front and venture down some of the streets (which are still busy and safe), where you will find much higher quality local restaurants with better prices.

There is an excursion company over the road (next to the Blues Bar) called No Frills Excursions. We found them by accident on our way to the old town and they were so helpful and chatty. The girl there in the office gave us more information about the resort and the best places to go in five minutes than the rep did in a half hour welcome meeting!

We ended up booking our trips with this company, who were so much cheaper than the tour operator. The trips are the same as offered by the tour operators but cheaper. I think the service was better too because the guides are either locals or Brits who have lived here for a long time. They know what they're talking about. They are very informative and they specialise just in excursions. We went to Caves of Drach, Inca Market, Marineland & with what we'd saved by booking with them we were able to go to Western Water Park too!

The bars are good but because the resort is so big, they always seem empty. The best thing to do is go on the organised bar crawl, which we also booked at the No Frills office. This was the craziest night of our holiday. It's on a Tuesday. After we'd been once, we booked again for the following week!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Hays Travel August 2004

Opinion submitted in Aug 2004 by : Geoff - Tyne & Wear (58, 55, 37, 37, 14, 10)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Arrived at the hotel early hours of the morning and we were greeted by a very helpful hotel receptionist.  The rooms were very clean and comfortable although for 4 sharing a little cramped. We asked if a bigger room was available which it was the following morning and we were moved with no fuss whatsoever!

The pool was smaller than it looked in the brochure but this was not a problem as we spent most of our time on the beach which is only a 3 minute walk away.

The hotel staf were very friendly and helpful.  The entertainment for the children was very good but pretty poor for the adults.  Nevertheless the 3 entertainers were good fun and very friendly. 

We were all inclusive (and had to wear wrist bands which were a bit annoying) and the meals were very good (something for everyone). 

We thoroughly enjoyed our stay at the Condes De Alcudia and loved the resort of Alcudia itself.  We would definately return!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Air Tours - August 2004

Opinion submitted in Aug 2004 by : Fred Green - 59, 58, 31, 25, 6, 2

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

The food was good and restaurant was quite good but that it probably the best thing I can say about the hotel.  the pool was far too small for the amount of people there and with no supervision for most of the time it was quite scary as it was full of inflatables of every size there was no way you could even swim two strokes! Children were either being thrown in or jumping on the inflatables and I feel there is an accident waiting to happen.
The toilets were very smelly.
worst of all was the noise at night.  All the entertainment is outside and sleep is impossible until it finishes (approx 11.30 pm). People then sit outside up to 3.00 am and some nights it was unbearable. It seemed that there was no one to tell them to be quiet.

The entertainment was a joke.It was so weak and amateurish. Their budget for the shows must have been about £5 per week.
There is a small area with swings and slides but has many potholes which meant kids were forever falling in them, plus any adults that were keeping an eye on them.

There are just two very small lifts for the whole of the hotel and there were queues most of the time.
For the 11 days that I was there I didn't see anyone in charge or anyone keeping an eye on things which meant there was a small hooliginism atmosphere. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Sunstar Leisure - July/August 2004

Opinion submitted in Aug 2004 by : Billy, Jo, Georgie & Nicky  - Essex (38, 31, 11 & 8)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We booked our holiday roughly 4 weeks before we went away and after reading some of the reviews I was slightly worried.  As it turned out there was nothing to be worried about, the hotel was nice and clean and the majority of staff spoke v.good english.  The food was great - you could get something to eat from about 8am til 10pm, breakfast was probably the best meal served with something for everyone!   We was all-inclusive which was great, I think it's the first all-inclusive resort I've stayed at where you actually get pints of beer as opposed to halves also the kids could queue and get their own drinks.

Alcudia is a lovely, family orientated  resort, the beach is great and you can paddle without suddenly being out of your depth.  Also there is a burger king for all you fast food junkies out there.

The waterpark is worth a visit and if you buy your tickets at the hotel you don't have to queue when you get there.  I think it cost around £30 for 2 adults and 2 children and the food and drinks were all quite reasonable when you got there, you certainly didnt feel you were being ripped off.

Jakko, Jolande & Johan really deserve a mention (the entertainers), they were fantastic with children and adults alike. They tried to get everyone to join in their various activites.  There was pretty much something going on from around 10am til 11.30pm.  You could join in if you wanted but didn't get hassled if you didn't.

The only thing we found to have a moan about was the lifts - there were only 2 and each one only held 4 people.  If the only thing you can moan about are the lifts I think it's safe to say you have had a good holiday

We would definitely go back to the Condes!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Fleetway Travel July 2004

Opinion submitted in Aug 2004 by : D Clarke - S.Wales 31,30,28,28 5,3,2,1,

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Only just returned from our 1 week all inclusive holiday at the condes.  All i can really say is dont listen to the reviews you read,  make up your own mind.  Having read the reviews previous to our holiday i was in two minds wether to travel.  I/we are certainly glad we did. Last year we stayed at this hotels' sister hotel(Panoramic)which was out of this world so the Condes had a lot to live up to. In my opinion it certainly outshone the panoramic.

The airconditioned rooms were adequate, the food was varied.  The location of the hotel was very good. only 3 minutes walk to the bustling port with cafes/resturants and bars.  Only a few minutes walk to the Excellent beach.(if you go to the beach there is a charge on the sunbeds, so go late afternoon and the woman who collects the tickets is nowhere in to be seen)

The entertainment team are top draw.  The kids idolised them and for 3 entertainers so young they had experience with children beyond their years.

The Hotel was kept spotless at all times. The reception staff were very helpful and bar staff all spoke good english.

The only real let down was the size of the swimming pool, but when you have a fantastic beach just a short walk away it didnt become too much of a problem.

We have been to Alcudia 3 times before and when we return to Majorca we will be definitley staying at the Condes again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Sunset Discounts) Sunset - may 2004

Opinion submitted in Aug 2004 by : gail matthews - teeside (42,10)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

I travelled to alcudia on my own with my son who is 10 it was the first time abroad for him. was a little scared at first but as soon as i got to this hotel everyone was so friendly especially the entertainments team anna and janus they were brilliant. we were kept occupied during the day and they did the entertainment at night also which was really good never laughed so much in all my life met loads of really friendly people so joined in the fun everynight. 

it was my birthday while i was away and i have to say it was the best birthday ive ever had. my son loved every minute of it what a friendly place it was. we went half board and the breakfast was excellent filled up every morning had dinner on a night which was ok a good selection on offer always hot. the room overlooked the pool and the beach we were on the third floor it was lovely 

would definately go back there best holiday ive ever had thank you janus and anna you were brilliant.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (First Choice Discounts) First Choice - May 2004

Opinion submitted in June 2004 by : D and J (34, 37)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stayed at the Condes for a week from 22 May 2004.  We were allocated a sea view room on the 6th floor and it was brilliant. It was a good size, with a private bathroom which included a shower and it was all very clean.  There was a daily maid service and we had no complaints whatsoever.  We were on a half board basis, but we chose to eat out on most evenings.  This was our own choice and was no reflection on the standard of the food in the restaurant.

The best part of the beach was further along from the Condes and it was beautiful. 

In our opinion, we found the best eating places to be the Gran Chino chinese restaurant which overlooked the beach, and the Carabella steak house; for lunch time snacks, the Golf Viva snack bar.  But the overall winner for us was the Meson Dulcinea for fillet steak.  It was expensive but the meal was the best we had ever had.  For an evening drink, we went to (amongst other places) the Irish Tavern Bar and also the Drunken Duck which was good fun if you like quizzes and karaoke.  All the staff are very friendly.

We had paid extra to keep our room all day on our last day at the hotel as we had an evening flight and were due to be collected at 10pm.  The hotel had made an error with this and asked us if we would mind changing rooms and then we could keep it until we left, rather than just until 6pm.  We agreed to do this as it worked out to be more beneficial to us.

For information, and in our opinion, the room we were moved to wasn't a sea view and was very small but as it was our last day, we didn't mind at all. 

The market is a worthwhile visit (only a 10 to 15 minute walk away), and this is held on a Tuesday and a Sunday.

We enjoyed our holiday very much and the above comments are personal opinions only.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Aitours holidays april 2004

Opinion submitted in June 2004 by : dominic mc neily liverpool 15

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The hotel itself is very well placed to all the local british bars, one in particular ( bar bamboo, where we spent most of our time ha ha!)this is situated next to the pool, not only where the staff very friendly but also very accommadating, the food was prepared very well with a high level of customer service. we could go their if we wanted local information and get fed well. 

we actually travelled with a tour operator who we wont name for various reasons and had a rep who we never seen. Fortunately we came  across a rep by the name of steve who working for airtours and was also was very helpful he helped us spend our time well, we went on many nights out and made sure that we enjoyed our time thouroughly, he spent most of his time with the customers by the pool but who can blame him! giving advice to everyone about places to see and do, we had three very good nights out at son amar which we had seen on the tele before we came out, pirates which was an amazing night out packed with gymnasts and acrobats aswell as recue adventure wich our kids enjoyed as they could see nemo the fish and shrek aswell as all the other disney characters.(time which was spent very well at a very low price) 

all in all we had the time of our lives!!!!!!!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: 2004

Opinion submitted in Oct 2004 by : Neal Docherty Rotherham 35,33,61,59,12,1

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

Just like many other of the reviews, i was suspect about the hotel after reading the notes. But wow!!! - this is a great place to stay. all the Staff where great and very helpfull in all areas. Went all inclusive for the first time and excellent value for money. Food and choices for all meal times was without a doubt very good - re comments about meals being cold and no plates etc.. didnt happen to us but i'am sure if you asked the staff they would help straight away. Drinks throughout the day from start to finish were good with various machine to entertain the kids. Choice of all the drinks - excellent and with the bar shutting at mid-night , quite a bit of time to sample a few. Rooms again great, Cleaned every day ,being on the 9th floor the View very de-stressing.  The Walk to the beach is approx 5 mins. (even quicker if you dont look in the shops) Beach and Sea excellent - clean and great for the kids. a good variety of entertainment throughout our two weeks stay, to much to mention. Nice walk into Alcudia towm only 30 mins away and around the harbour was really good.

Went to find the other hotels in which we were looking to stay - My god , a bus ride to the beach and all that.
Regarding the lifts - yes they only took 4 people but having a pram and all the beach stuff you just have to wait your turn or get fit walking the stairs. I had the chance to go into 3 different hotels when we found a wallet on the road, But all lifts are the same - perhaps anybody selling bigger lifts could do a sale pitch!!!

Overall a great place to stay and worth our recommendation. Enjoy!!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: (Panorama Discounts) Panorama(airtours)budget - Date Not Specified

Opinion submitted in July 2004 by : john mac  (65  60+)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

the hotel has an execellent location we reqested a high floor with sea view which we recieved We were half board but many  guests were all inclusive the foodwas passable you will not go hungry the resort was was nice &clean as was the beach
please use the very cheap local buses &visit other resorts we did enjoy our holiday the wee rep was the best holday rep we have encountered in 30 yrs travel wee steve!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Maindland - Hello Holidays - Date Not Specified

Opinion submitted in June 2004 by : Emma - Oldham (24,23)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We had never been all inclusive before and didnt know what to expect but what we found really pleased us. The rooms wernt that big but what do you want when you only use them for sleeping in, they where clean and had hot running water and thats the main thing. The food got alittle repetative but there was always somthing that you could eat, there is no way you would starve. The breakfasts where fantastic.

The drinks again where fantastic and there was no limit to how many you could get at one time.
A safty deposit box is a must a there where a couple of robberies while we where there.
There was plenty to do in the resort and it was all very clean.

We would definatly recomend it and would visit it again.
If you have booked half board the hotel gives you the opportunity to upgrade for a price which is not that expensive compaired to the prices of the resturaunts in Alcudia and the prices of drinks.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condes de Alcudia - Alcudia

Operator and Date: Teletext - Date Not Specified

Opinion submitted in June 2004 by : Gerard Williams 40,36,12,11

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

The pool is a lot smaller than shown, but understandable.The enterteainers were nice, friendly. The entertainment was goodand kids could get involved. The kids enjoyed day & night activities with Anna, Jolande and Vinnie, we would visit again. Love all the reps loads aswellxxx

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: thompson - Aug 2007

Opinion submitted in August 2007 by : charlie, alex (25, 29)

Resort Rating: Below Average

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

My boyfriend (29yrs) and I (25yrs) stayed at the Condesa for 1 week half-board in the first week of Aug. We were a bit apprehensive after reading some of the reviews, and as we both rely on reading reviews before booking we thought we should do one.

overall i was disappointed with the hotel. although the bar/pool area/restruant is clean the staff are very rude (except the cleaners) and struggle to acknowledge you at all at certain times, esp at the bar where the staff did not say please/thankyou at all.

we booked a superior room and although the size of the room was the same as for a normal room it is a lot cleaner and i was really pleased we had upgraded as i would not have stayed in the normal rooms as these smelt, had damp on the walls and the bathroom was terrible, the tiles on the wall were only still in place due to the damp and mould holding them in place!!!

the food in the restruant was ok, but personally just not our tastes so we only ate in the restruant for breakfast and on our first night. the food is regularly replaced but is usually cold especially the eggs in the morning.

as for the sunbeds, we found that yes to get a sunbed you had to be out by the pool by 830 at the very latest as they are all 'reserved' with towels. However we spent most of our time on the beach which is directly by the hotel pool and paid 3.50 euros each for the sunbeds. however the man doesn'y unlock these until 10am every morning and the rest of the sunbeds you see on the beach usually have a 'reserved' sign on and you can't use these a they have been hired out already. the beach is really nice and the water is clean too and there was always a nice breeze to keep you cool so you could sit in the sun all day and not get too hot, just lovely and tanned!!

the hotel completly closes at 12 midnight and if you are outside you get rudely told to 'chop chop get indoors or get locked out', so no chance of a quick drink in the bar if you come back to the hotel after midnight.

As for changing you money at the hotel, yes the rate is lower than if you go into bellevue but not a massive difference if you are running short and need some cash. Do a bit carefull though as where my boyfriend usually changed up the money they did try and shprt change me on the last day, so just beware.

thompson tell you that you can have a late check-out room for 35 euros, however i dont think the hotel actually do this as there were never any rooms available but they do have a courtesy room where you can have a shower - but these are not available until 2pm so be first in the queue or you wont get one.

as for Thompson, the reps were useless, they just weren'y interested in anything except getting you to book trips with them which were double the price then booking elsewhere.

as for alcudia as a resort it was clean and safe which is great, but for a young couple we found that there was a shortage of lively bars to visit. the best places to get seafood is down at the harbour but for steak i would suggest the big open air restruant/ bar just over the little bridge by the bellevue hotel, i'v never seen a T-bone steak so big in my life!!

although we had a great holiday we wouldn't go back to alcudia and definately wou;dn'y go back to the Condesa.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: Thomson - July 2007

Opinion submitted in August 2007 by : Jo Jury - Salisbury 32, 31, 5

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was the first time at this hotel, after reading some comments was quite worried but plesantly surprised.  We found the hotel slightly run down could do with a bit updating.  Entertainment team were fantantic, my little boy loved them.  They put on some really good shows.  Food was good, always found something we liked.  The only trouble was getting a sunbed, unless you play them at theire own game and get down there at 7am you'll have no chance off getting one.  The location was brilliant, right on the beach which is lovely, plenty of water sports. Lots of activities going on during the day run by the entertainment team (for adults and kids. 

We all had a good time and would return. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: Portland direct- July 2007

Opinion submitted in June 2007 by : kelly, 21 Norwich

Resort Rating: Average

Accommodation Rating: Good

My/Our Holiday Opinion: 

i got back from majorca on sunday. The hotel was very nice, clean and comfortable. We were half board so got the breakfast and main meal.

The breakfast was very nice servibg english breakfast and all the healthy stuff if ya like that. The tea was very good too, it varied each night. And there was something for everyone.
The entertyainment in the hotel was very good especially the Kenyan men. There are some sexy waiters too.
Alcudia its self is very nice more for families and couples, theres not that many bars in the area near to the condesa hotel but if you get a taxi to the main strip ite about  3 euros in price. Ask for the Linekers bar thats where everything is. Thet are all British bars aroubd there.
Also if you smoke you will find it very hard to get Cigarettes as only duty free shops sell them. They are not in bars, supermarkets, shops etc. Just in duty free shops.

The beach is gorgeous and the sea is lovely its clear blue and you can walk out for ages so really safe for kids.
Make sure you get on there early through to get a sunbed and if you are going to be there all week reserve one for the week. Ask the guy on beach!!
In all it was a relaxing hotel, but not loads to do.
When we went it was so hot so take a high factor for this time of the year. Its boiling hot from 7am right through to 8pm.
And the evenings are boiling aroubd 28-30degress.
A very nice place!!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: THOMSONS - June 2007

Opinion submitted in July 2007 by : 2 ADULTS AND 2 KIDS -2 AND 5

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion:

We went on june the 6th for one week and this was one of our best holidays ever.
The beach is right on the door step of the hotel and we could not get the kids out.
It is so warm and better than the beach i had in barbados a few years ago.staff were very freindly and helpful.
The rooms were a little small but we were hardly in there,at night we got a cab for £3 to main town and went to cheers bar which is excellent for the kids.
This holiday will not dissapoint.
We did find that the hotel had alot of germans but they were not a problem.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: Thompson June 2007

Opinion submitted in June 2007 by : Alan Morton - Plymouth ( 60,60)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

The Hotel is well positioned on the beach and far enough away from the main road so its quiet after 24.00 hrs.
We had a nice appartment with pool and sea views, the hotel was very busy due to the fact most of the guests from other countries were on all inclusive so they very rarely left the pool area the towels were on the sun beds from about 07.00 even though the managment threatened to remove them but never did it.
The choice of food at the evening meal was a big dissapointment and did not match the well laid out dining room which is very large and well kept, breakfast choice was good.
You will find a lot of children at this hotel so it would probably be ideal for families but not so good for couples.
To sum up its not a bad choice and ideal for families as its postion which is located next to the beach is one the best in the resort.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: portland june 2007

Opinion submitted in June 2007 by : clements family ( 39 , 29 , 7 , 1 )

Resort Rating: Excellent

Accommodation Rating: Poor

My/Our Holiday Opinion: 

if you want great service from reps and staff and well air conditioned rooms in a well maintained hotel then whatever you do dont book to stay here . 

food was cold and consisted of octupus,swordfish ,cold spagetti etc. even the chips were cold and the restaurant staff didnt seem too bothered about it. the air con is at the managers discretion which wasnt put on even when the temp hit 28 degrees and when they did relent and put it on it hardly worked and smelled of bad eggs . they will do anything to save money . watch your change from the bar staff as they will try to do you out of your hard earned euros. if you have small children requiring cot space beware , the rooms are totally inadequate.

on the good side alcudia itself is a great place as weve been to other hotels in the past and the market in old alcudia on sun and tues is well worth a trip but get a taxi as at about 6 euros its a lot easier than getting on a bus. can picafort is nice with lots of shops and a great seafront walk . if you have kids they will be well looked after as the reps ( kerry and louise) are brilliant . 

all in all great location just v bad hotel .

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - May 2007

Opinion submitted in May 2007 by : Sandra English - Birmingham (59,29,4)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Returned for second year running as we enjoyed last year so much. Last year we had a great room - views of bay, mountains & great sunsets - paid basic price - this year paid for superior room -view only of pool and identical room to last year - very disappointing.
Hotel is run down and could do with a face-lift.  Food slightly down on last year.  No parasols provided outside which meant much of outside seating unused during day. Smiths is a good place for lunch - food is excellent and prices good.
Went to see Pirates for second year running - still an excellent show.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - May 2007

Opinion submitted in May 2007 by : Lorraine & Neal - Essex (38 , 29)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Stayed at the Condessa on May 5th for a week and this is my thoughts:

Hotel was a great location, step from the pool straight on the beach... clean pool area, no rush to get sunbeds (but was May) rooms nice and clean, cleaned daily early in the morning which was good, food was fine, had every thing you could wish for for breakfast, and dinner was fine , i am a very fussy eater but always found something to eat, even if  i went to the kids bit!!! this is a 3 star hotel and thats what people should remember.
the food was better than a 5 star hotel i stayed in Turkey a few years ago.
Entertainment was ok, but you dont have to stay in and watch it.
if there is something you should do as a must is go and see the pirate show, it was fantastic!! best thing i have ever seen, well worth going.
also restaurant at the harbour called the MIRAMAR was a lovely place to eat, we eat there while we were there last year as well and went back again, they really spoil you, even though it is a bit more expensive than other restaurants its not that much more and feels like somewhere special....
well i think that is all i have to say, been to Alcudia 5 times over the years, so love it, and the Condessa was a great place to stay.
can imagine it being very busy in July and August though..

happy holidays!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson sept 2006

Opinion submitted in December 2006 by : John Keenan Swansea 65,62

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

This was the second time we have stayed at this hotel.The location is ideal for the beach which is only a few paces from the hotel terrace and swimming pool.

The food is as good as you could reasonable expect in any three star hotel.

Entertainment for children is provided by the hotel entertainment team and should keep most children occupied for most of time,including evenings.

Plenty of eating and drinking places for adults can be found within walking distance of the hotel.

Unfortunately each morning begins with the scramble for sun beds, as seems to be the case everywhere,and sadly reflects the attitude of the the guests.

Towels provided in the rooms could do with being replaced as they tend to be thread bare and grey in colour.

When booking it is advisable to request a room with a pool or sea view otherwise you will be allocated a room with neither.

I would certainley go to this hotel again as it has an ideal location.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson Direct - August 2006

Opinion submitted in September 2006 by : Kate Currington - Chesterfield (44,39,1)

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

Had a good holiday overall.

Hotel looking very dated.  Rooms on the small side expecially when you have a cot and did at times smell damp.  Bathroom OK but huge sink area made it quite awkward to bath a lively one year old.  Restaurant comfortable and food acceptable, did not use childrens selection - mainly chips and sausage, found food on main counters for our daughter.  Felt a little rushed in restaurant. 

Went in August so, as expected, lots of children around - prefer off peak with more children our own daughters age - could get a litttle too boisterous - but at least she slept well - we had a very tired little girl at bedtime. 

Bar OK but slow.  Reception OK.  Shop OK but expensive.  Never went around pool - prefered beach.  Found a nice bar - Hawaii - for a beer and baguette at lunchtime.

Thomson reps not very helpful on the one occasion we approached them.

Overall the holiday was what we expected and we enjoyed ourselves.

Nightmare delay on way home - not nice with the hand luggage restrictions - needed more toys to entertain bored toddler.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland direct - july 2006

Opinion submitted in August 2006 by : michael ball + wife + girls aged 16 +12

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

we have just returned from 2 weeks at the conessa,probably the best 2 weeks holiday the ball family have had.Dont be put off by some of the negative reports you may have read about this hotel,i can honestly say its as good a 3star package holiday hotel as you will find.Not the ritz,true,but most people realise that when they book.

For the first time ever we found the spanish staff helpfull and believe it or not,cheerful,with the exception of female bar person,but we all have off days.The room we had was as big a family room as we have ever had,ok,storage space is tight,but then it always is with 3 females and the clothes they pack.The food was superb,great choice,never the hottest under those heat lamp things things,but generally very,very good.Location superb,not only for the beach,but also nigtlife.My only gripe is the pool,one of those posh artistic types,lovely to look at,but you cant beat a normal oblong pool in my view,but thats just me,everybody else loved it.

All in all a great holiday hotel,go there,you wont be disappointed. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson (Portland-Direct) - July 2006

Opinion submitted in July 2006 by : Mrs Roughley - Lancashire (50,45,27,26,25,25,24,22,20,18,18,2,2)

Resort Rating: Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

On arrival in Alcudia a foul smell of drains was present, this was also in the hotel and on the beach, the smell was not always there, but was there often enough.  

Hotel has mixed guests Germans and English. Access ramp to hotel very steep. Hotel is old and dated, first impressions, very poor reception area, receptionists unhelpful at times.  Time restrictions for exchanging money. Hiring a safe costs 18 Euros and fridge costs 30 Euros per week, due to late departure we kept our room at a charge of 35 Euros from 12.00 to 6.00 p.m. No courtesy rooms offered. Electricity went off at about 6.00 p.m. 3 nights in a row. One plug socket in each room plus one in bathroom.  The plug socket in my Son's room was hanging off, my Daughter in law got an electric shock from it. We reported it 3 times over 3 days before it was fixed.  They have a 2 year old daughter and the socket was just above bedside table, hand height for her, wires exposed and dangerous, especially when you have children. Small rooms and balcony's. Bathrooms require urgent attention. Balcony not cleaned for whole of stay at hotel.  Balcony furniture was made of iron, very uncomfortable to sit on and very dated, made a lot of noise on tiled floor.  Telephones in rooms did not work unless electricity was off.  

Sheets on beds did not fit properely, mattresses well worn with divets in the middle, which made them uncomfortable to lye on. TV in rooms with no remote control. We had 2 children aged 2 in our party and NO cots where provided as unavailable even though we booked in January 2006.  Cots offered on 3rd night but rejected as there was insufficient space in the rooms, so the children slept between there parents for 7 days.  Towels very old, stained and had holes in, desperately need replacing. Maids very friendly, but on tight schedule to clean.  

Waiters aggressive and impolite, very poor English. One guest not in our party told me the waiter had sworn at his wife when she complained about the glasses being dirty.  General cleanliness very poor. Entertainment poor, insufficient seating for guests watching entertainment.  Stage area dangerous as children allowed to play on stage which was about 3 foot off the tiled floor, stage had no barriers to prevent children falling off. Steep steps upto stage which children frequently played on. 

Bar had limited selection of imported drinks and entertainment area closed at midnight, everybody had to leave and sit in reception to finish drinks, which had insufficient seating. Entertainment area locked up at midnight as this was in the same area as the pool and sunbeds. All inclusive guests have own waiters, who would not serve you even when they where doing nothing.  On site Mini Market expensive, Water not kept in fridges, always warm.  Sun Lotion about 15 Euros a bottle, the higher the factor the more it cost.  Unfriendly staff in shop, check your change before leaving, as my Daughter was short changed on a couple of occassions.  

You are not allowed to take your beach bags into the restaurant. You had to leave your bag unattended in the luggage room.  Food basic and did not cater for vegetarians except pasta with no vegetarian sauce and salad.  Childrens meals poor and mainly pasta and chips. Food platters not replaced often enough, leaving queues waiting for dishes to arrive. If you have a large family over 6, you are unable to sit together, on no occassion did the waiters offer to arrange tables to accomodate our party. Toasters in restaurant where hopeless at toasting, 3 times you had to put your bread through to get it toasted.  

Insufficient sunbeds for number of guests at hotel, 7.15 doors opened to pool, which is locked overnight.  Mad rush to put towels on sunbeds.  This had to be seen to be believed.  Sunbeds reserved all day and sometimes not used.  Pool area not manned by life guard or pool attendant. Stayed for 7 days and only managed to get a sunbed on last day.  No mattresses for sunbeds either. Thomson rep advised to remove towels from sunbeds as there where several signs advising the reserving of sunbeds was prohibited.  We chose not to take this action as my Daughter saw an incident where a man had done this and it caused conflict.  The Thomson rep said they would intervene if they where there and you requested there asistance, Hotel staff would not help if you you removed towels.  We chose not to try this as Germans very aggressive.  

There was a good playing area for children, but this lacked any shaded area for daytime use.  Pool area and outside eating area not cleaned once during the entire week.  Tables and chairs where left uncleaned.  Due to the lack of sunbeds by the pool you had to got to the beach.  Sunbeds on beach can be reserved for entire holiday if you wish, sometimes they where left empty all day and could not be used.  The cost for two sunbeds and umbrella was 7 Euros if you could manage to get a bed.  On the post of each umbrella a RESERVAT label was attached with dates of length of hire.  There where no notices to advise how the system worked.  Germans aggressive if you used there beds due to not knowing the system.  There where about 30 beds outside the hotel on the beach that you could hire on a daily basis for 3.50 Euros a day, but they where all taken by 9.30.  Large Jelly Fish in sea. 

On the positive side the beach is fantastic, other than the Jelly Fish, perfect for small children to play in with adults as very shallow for about 100m. When visiting bars outside of Hotel waiters very friendly and service excellent.  Taxis into Bellvue Alcudia cost approximately 4 Euros. Thomsons rep very understanding and aware of problems, unfortunately not enough written complaints only verbal, this makes it difficult for them to do anything about the hotels problems. 

Would not recommend this hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - July 2006

Opinion submitted in July 2006 by : Jodie - 23

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

really really enjoyed this holiday.
reasons why.....
1 - Hotel is located on the gorgeus white sandy beach.
2 - Rooms are spacious with air con which is needed.
3 - fantastic evening entertainment. mini kids disco - bingo - evening shows
4 - huge terrace area to sit out on
5 - food is lovely and restaurant is very big and spacious
6 - hotel is not located in the main resort centre however it costs 4 euros to get to the lively area
7 - weather was fantastic
8 - rooms are cleaned daily
9 - pool area was nice with sunbeds and terraces nearby and snack bar
I would recommend this to everyone, i work in travel and would definatly send people to this hotel - families, couples, singles, young people it suits all.
The only problem is if u go away like us as 3 girls on your own, the waiters are sleazy. We got hassled whilst eating breakfast and when sitting out in the evening however just ignore them and they will get the hint.

I would love to go back to this hotel and anyone who has booked to go there then u r so lucky! enjoy it!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - Oct 2005

Opinion submitted in Oct 2005 by : M French, D Doyle, S Doyle  - Peebles (27,27,4)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We booked our Holiday through Thomson as recommended by the Travel Agent. It was our first family Holiday and Alcudia looked like it had everything for all of us. We were 2kms from the main resort in Playa de Muro which suited me fine as I didn't want to be in the main area. Playa de Muro was great as it had Bars, Shops, Restaurants everything that you could ask for. 

The Hotel had every kind of amenity you could want from changing money at Reception to Snack Bar, Arcades, Pool, Thomson Reps always at Hotel. There was a kids zone where my Son would go at 7-10 some nights so we could sit at the Bar and have some time to ourselves and we could still see him enjoying himself at the Disco. The Hotel was vey big but was never too crowded. The rooms are basic but there is that much to do around the Hotel and the resort that you wouldn't want to be in your room for too long anyway. The staff were all very friendly and all knew English and we would enjoy going to the Restaurant to see what they had on the Buffet. Alcudia is a beautiful resort. There is a Marina which has the Chic part. 

The Old Town which is absolutely gorgeous with it's Streets, it's views and it's Buildings and there is the commercial part. So you can take whichever part you want for whatever Holiday you desire. We booked the excursion to the Caves of Drach and that was a chance of a Lifetime. We thoroughly enjoyed it. 

Thomson made our Holiday as we didn't have to organise a thing everything ran smoothly and I would definitly go back to Alcudia, the Hotel and will book my next Holiday through Thomson.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - Sept 2005

Opinion submitted in Oct 2005 by : Caroline Atherton (28,29,5)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Hi, Ive just returned from a 2 wk stay. We previously came in June 2004 so knew what to expect, except we were worried about the situation of the room, and the weather. We was very dissapointed by our room, no.265, As soon as we went in we could smell the damp and the ceiling and walls near the door had black mould.(I dont think the sun ever gets round the front side). Having a 5 yr old we obviously wanted to move, and Im happy to say this problem was rectified by a wonderful Thompson rep Aisha. We moved to room 347 overlooking the mountains with a larger bathroom and balcony. The maids come in the morning between 8.30-12, so be warned! Dont think they did that much tho apart from make the beds.

The hotel food was pretty much as i remembered it, the usual fry up, with rolls cheese and hams, cereal and fruit, and the evening meal a mix of meats, rice or pasta, soup and salad,oh and chips of course! with birthday type cakes, and moose for dessert. All in all we were pretty well fed and enjoyed the food. There were weekly spanish and majorcan themed nights which were wonderful. There was an option of AI also.
The hotel cafe serves toasted sandwiches and baguettes, and burgers etc, with chips, the staff thereare on you as soon as you sit down, but very helpful and friendly, also the staff in the restaurant are very pleasent too, esp the greeter on the door.

We didnt use the pool as it was too cold and my daughter got conjunctavitus last yr from it! But who need to when there is a beach as wonderful as the one a few steps away. It is very shallow for about 150 m and still warm in Oct!.. The weather was a lottery tho. The 1st 2 days were hot and sunny, then the thunder came and the temp dropped with 4 days of overcast skys, light to heavy showers. Dont think we'll be coming back this time of yr as there is nothing to do when rainy expect stay in the room or venture into the public area which were full of germans who looked at us as if we were aliens! it almost bordered on intimidating! The hotel itself is about 30 yrs old and to be honest it looks it, especially the rooms. If they are going to keep their customers they should seriously give it a lick of paint and new carpets. They should also sort out the leaking roof, again in reception round the front side, which probably explains why the rooms are damp there!

Didnt see much of the entertainment as my daughter had had enough by 10pm, when the main act came on - a bit too late, but i think there was somehting different on every night, sometimes inside if it was raining which made the hotel quite claustraphobic.

We had a wonderful trip with Thompson to Marine land,the dolphin park and my daughter got picked out the crowd to sit in a boat and be pulled round the pool by 4 dolphins which really made the holiday. Have to mention the fact that they give a guided tour there and back for a bit of culture, bit of a bonus!..The mountain tour sounded quite appealing too! maybe next time!

All in all, the hotel is what you expect of a 3 star expect the rooms should be updated. May go back but there are a few better looking hotels in area that are begging for our custom!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson September 2005

Opinion submitted in Oct 2005 by : Karen,Darren & Eliana - Gloucester (31,31,3)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

This was our first time to Alcudia and the resort is excellent. 

The hotel is literally on the beach but is either a 30 min walk into town or 5 mins to Playa De Muro. Both have usual tacky souvenier shops but some excellent pubs and restaurants. I thought the hotel staff were fantastic especially the animacion team. Their own show they put on had everyone in stitches. My daughter was looked after by Mena who made sure she was enjoying herself each night which gave us a chance to enjoy a jug of Sangria! Some of the waiters and waitresses do look unhappy but we found the service provided was quick and we didn't have to wait long when ordering drinks of having our table cleared. 

The rooms were clean and tidy but the sheets do not fit the bed. They slide off and end up on the floor and you end up sleeping directly on the mattress. The cleaners were friendly and always greeted you each morning. 

The food was ok. You did have a lot of similar food each night but they always provided different types of fish, meat, pastas and rice etc for you to try. The puddings were excellent. Had four each night as I couldn't decide which one to try! Would definitly go back to Alcudia but would try another hotel next time

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - july 2005

Opinion submitted in Aug 2005 by : Bev - Doncaster 44, 44, 12

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

The resort itself is beautiful . 

The hotel's location could not be better, but is in need of total refurbishment. The rooms were poky and you could smell sewage as soon as you opened the room door. There was very little storage for a family room and the bathroom left a lot to be desired. Beds were poorly made and the sheets didn't fit anyway, towels were changed every other day but weren't exactly clean when they arrived. 

The restaurant was a complete joke. The range of food was poor, the staff either took your plates while you were still eating or ignored your table altogether and let the plates pile up until you had no room left on the table, although the staff were good for 'comic value' as we used to take bets as to what mood the waitresses would be in each morning. the childrens menu was appalling, do they really think our children constantly eat cold sausages and crisps?

The pool looked nice enough but we weren't able to enjoy it because we weren't prepared to join the 8am sprint across the terrace to put your towel on the sunbeds! It's a good job the beach was so close, although i begrudged paying for sunbeds when they were free at the hotel but only a 'certain few' were able to enjoy them even though the hotels supposed 'policy' is that the saving of sunbeds is forbidden - what a joke! We went on the Thomson 'mmonlight riding' trip which we all enjoyed and i would definitely reccomend. the hotels own entertainment team worked very hard to try to please everyone, although the bingo gets a bit boring, but some of the professional acts were very enjoyable. 

I would perhaps return to Alcudia but i would never return to this hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - June/July 2005

Opinion submitted in July 2005 by : Jon - Maidenhead (24,22)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion:

Overall, my partner and I had a briliant 11 days at the Condesa. The rooms were clean and tidied on a daily basis, and had all the basic amenities you expect from a 3* hotel. We hired a safe, but went without the fridge as we didn't deem it necessary.

The on-site shop is ok, but there are several shops within 2 minutes of the hotel that are cheaper!

The hotel is big, and we had a lovely 1st floor view overlooking the pool area and the sea. Make sure, upon arrival, you get an even room number, as the odd one's overlook residential streets!

The staff were all polite and speak very good English. As we were half board, we got breakfast and dinner included as part of the package. Both were very nice, with a wide variety of foods, but after a few days it becomes a bit repetative so we opted to eat out for the remainder of the holiday. But a reason for this also is that there are so many nivce restaurants about!!

If you don't mind a 20 minute walk, this hotel could not be more ideally located. When leaving the hotel and turning right, you are 20 minutes from th Belle Vue area of Alcudia. There are plenty of bars and restaurants here to keep you occupied. The Staggered Inn was a great English bar. A cab up to the port area of Alcudia will set you back about 6 euros, or a bus, which were often packed, was 1 euro!

Upon turning left when you leave the hotel, you are 5 - 10 minutes from Playa De Muro. There were some lovely restaurants down here, and Smith's was a good pub. But the Rose and Crown pub was, in one word, brilliant. DJ Dane keeps you all amused with light humour and quizzes, amd Shep and Vicki were great running the bar. And a special mention to Dane's mum who cooks the lovely food.

The only negative points I can think of regarding the hotel was that there are not enough sun beds to accomodate the number of people the hotel holds. But the beach, just 4 steps away, solves this problem.(Beware of the jelly fish though as there are a few about!) Although saying this, we found that throughout the day sunbeds do often become available!

Also, there is only 1 plug socket in the room, and 1 in the bathroom. The showers aren't that powerful either.

But apart from that, we had a great time in Alcidia at the Condesa, and would definately recommend it. Who knows, we might even go back one day!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2005

Opinion submitted in July 2005 by : Jayne  - 27 Nick  - 30 Max  - 3

Resort Rating: Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

This hotel was ok downstairs but upstairs was a different kettle of fish. The air conditioning smelt like sewage, the room was dated and dirty. The loo had brown gunge all around the seat, the bath had mould all around the taps and on the tiles, it was also chipped so had gone rusty causing my little boy to not want to go near it as he said "mummy there is poo in that bath!".

We complained to the reps, they did offer to move rooms but to be honest we wanted another hotel but they didn't even offer this so I lost my temper and asked if we could be put on a flight home as the room standard was so disguting. They said they could arrange it but "what a waste of money"!. I couldn't agree more! We decided to stay but the room got on our nerves more and more as the week wore on. 

The entertainment for the kids was good, but the spanish team doing it came across very loud and it frightened some of the younger shy kids. The Thomson kids reps appeared abouth threee times throughout the week, to be honest they weren't really needed because the spanish kids entertainment team did all the hard work themselves. The resort was nice and quiet, we spent a lot of the time goung on walks just to get out of the hotel. 

This hotel was more aimed at Germans as they were all inclusive, i don't know why because the food was gross, my son didn't eat all week the kids buffet consisted of cold mini hotdogs, pasta some slop of tomato sauce and yes you guessed it chips. Oh and another thing about the room, the sheets were all to small for the beds! you rolled over and found yourself lying on "raw" mattress, and it was so annoying. Night time entertainment was endless bingo ( in about 50 languages), and loud stage shows that were quite frankly rubbish, it was just loud noise that didn't go away until midnight!

I came back home and kissed my house for i shall never leave her again!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson- June 2005

Opinion submitted in July 2005 by : 

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Lesley and Kevin
There is no need to worry about anything! The hotel is perfect! You will both have a whale of a time! Just enjoy yourselves!! xx xx xx

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct - June 2005

Opinion submitted in July 2005 by : Roberts Family - S.Wales ( 37,37,5,4 )

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just returned from a wonderful 2 week holiday at this hotel. The Hotel is, as already stated, in the Playa de Muro area of Alcudia, and right on the beach with only 4 steps down onto the sand and a lovely narrow strip of beach.

First though, Brits are not the only guests at the hotel. There are also guests from Austria, Germany, Holland, France, Spain and Italy. These other gusts are All Inclusive and have orange bands on their wrists to show that. When I asked could we upgrade to All Incl. I was told yes, but only if you book it on checking in, book it for thr full duration of your stay and pay for it immediately on checking in too.
Cost.  20 Euros per adult per day.
       10 Euros per child per day.
For a 2 week holiday it works out an extra £600 for a family of 4, payable at check in, and does not include food from the snack bar or ice creams for children.
The 'all inclusive' gives you a mid-day meal and your drinks. I think £600 is a lot to put on the total cost of your holiday, so decided to leave it.

We requested a family room, and hired a fridge for the room. I dont think we were actually given a family room, as with 4 beds in the room, there was not a lot of room, but the side sea view and pool view that we had from the balcony more than made up for the size of the room, so we didn't ask to be moved.
The 63 euros that we paid for the fridge is a bit much considering what you get is a mini-bar, with no room to put anything in the door shelves, and only a couple of 1 ltr water bottles inside if you drop the shelf height right to the bottom.

There are 5 floors to the hotel and I think all the rooms with even numbers have either, or both sea and pool views. Most of these rooms also overlook the outdoor stage, so you could watch the evenings entertainment from your balcony.

Rooms were clean, simply furnished, and lacked of storage space for a family of 4 but we managed, (just looked a bit untidy when the maid came to clean with shorts and things stored around the room). Maid service daily, with towels changed every 2 days, colour portable TV (only english channels BBC News 24, and Eurosport). Air conditioning was on 24 hrs a day but I think it is up to the hotels discretion.

Pools are fantastic and cleaned every day.
Apparently the pool is one of the largest hotel pools in Alcudia, which is probably why it felt so cold on entering, but as soon as you've got your head under it's fine.

The Thomson KidZone reps were fantastic. Lucy, Nicola and 'Silly Simon' all did a fantastic job and my daughters loved to go at every oportunity. Clubs are for 2 hrs everyday except for Thursday, when it's their day off and 3 evenings a week as well for 1 and 1/2 hrs, signed in on the night before, on a first come, first served basis.
Thank you all, you did a great job  :)

The hotel also has it's own entertainment (animacion) team. These also work very hard throughout the day and night, and if you join in the activities, they can be a really good laugh. Activities include Beach VolleyBall, Archery, Pistol shooting, French Boulles, Football and my favourite, WaterPolo.
There are other poolside games as well where you can win a cocktail or a beer. Darts, Killer Pool, Table tennis etc.etc. These guys just dont seem to stop trying to make your holiday as enjoyable as possible. 

San Miguel is 2.60 euro a pint and 1.60 euro for half. Soft drinks also 1.60. DON'T order 'Fruit Shoot's' from the bar, I ordered 2 and had to pay 7 euros, nearly  £5. I nearly had a coronary. LOL..
and If you try and order a drink from one of the outside waiters, you could be waiting a long time, and even if you do get to order one it could be a long time before you get to drink it. It's just quicker to go and get it yourself.

Evening entertainment consisted of kids mini-disco at 8.30 and bingo called out in 4 languages at 9.30 with a show starting at about 10.
There were only about 6 professional shows in the 2 weeks, with the rest put on by the animacion team. Some fun shows, but some where they were dressing up, dancing and miming to music. Now I know everyone is different, and what we dont like, other people might love, So I am not putting it down, but these hard working animacion team members, who are made up of Spanish and Italian young men and women, are trying to mime to english records, which they do very badly, and it just looks really unprofessional. I think this is where the hotel falls down slightly and a lot of people leave and go elsewhere.

As already stated, the hotel is in the Playa de Muro area of Alcudia. To the main road and to the left you will find the many bars, shops and restaurants of Playa de Muro, but if you to the right when you come to the main road and walk about 20 - 25 mins up and just follow the road you come to the main part of Alcudia known as the 'Bell Vue area'. Costs about 4 euros for a taxi. Here there are about 3 times more bars, shops and restaurants, than the Playa del Muro end, and drinks can be found a lot cheaper than the hotel. Especially in a bar called 'Woody Woodpeckers',  Pint and a half and 2 soft drinks for 4.70 euros. Would have been 7.40 euros in the hotel.

If you carry on a bit further you can walk to the beautiful Port de Alcudia, about 5 - 10 mins more. Lovely place to go and have a walk around and stop for a drink.

Food in the Hotel is good, not allways  hot but good, and quite a good selection of food to choose from. We had heard a few people complaining about the quality of the food but we couldnt really fault it ourselves, and children get their own buffet section.

The queue for the sunbeds starts at 7.30, and the other nationalitys (mainly germans) usually get Pole position. Myself and some of the other Brits used to laugh as the doors opened and off they RAN. I'm sure some of them could have been in the Olympics. I'm sure that memory will stay with me for a long time to come. ( I'm laughing now as I'm typing ).

All in all a great 2 weeks at the Condessa and So, on reflection a nice hotel, in a truly enviable location, clean, good kids clubs, a fantastic pool and good food and I think a good family choice hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thompson may2005

Opinion submitted in May 2005 by : pete derbyshire 42,29,11,10,6months

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

1st time in alcudia so ill tell it like it is...the hotel is very well presented when u arrive at the reception and the hotel staff are very polite and helpful.there are 3 pools with plenty of loungers but the ones on the beach you have to pay over 3 euro a day to hire.there are 3 lifts in the hotel but they are very small.the entertainment team leave a lot to be desired and for those of you who join in the bingo then be prepared to listen carefully cos its done in 4 languages and is long and boring.the restaurant is fantastic and the chioce of food is just as excellent(they even have a kids menu)be warned that food from the snack bar is very very expensive and with your evening meal in the restaurant you have to pay for your drinks and gentlemen have to wear long trousers and a t-shirt which is wrong because women can wear shorts and vests.

the beach is superb and just a few steps away from the pool area.the entertainment team do their best but its still not too good.the rooms are qite small with little storage space and bland decor,the air con is at the descretion of the management and to be honest is only just cool so its useless really,there is only 2 electrical sockets for the whole room ,one in the bathroom and one in the living room,you will have to pay 30 euro to hire the tv remote for the week and if you hire a fridge then its minute in size.the bedding and the towels are changed every day and the room is cleaned every day.we had room 288 and the view was stunning.

buses are just a few mins walk and the taxi rank about 10 mins away.there are plenty of shops and bars and eating places around and you even get a doctors and a chemist just round the corner.trips out are plenty and one thats well worth it is the glass bottomed boat trips from the harbour start at around 50euro for a family of 4.car hire is about 30euro a day but the roads are littered with speed happy little prats on hairdryers.plenty of public telephones are scattered around so you can tell your mates back home wot a great time ur avvin..a short bus or taxi ride away is a water park called hydropark which is nice for the kids but a little limited to choice of snacks.one nice place to visit is again just 10 min walk away and its called the swan.its a british bar with loads of entertainment every night,however the british menu they have is misleading because their idea of a chip butty is a small portion of microwave chips between 2 dry slices of toast..

i would go back to alcudia without doubt but not to the same hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - Sept 204

Opinion submitted in Oct 2004 by : Joan 47   Billy 51

Resort Rating: Good

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

The hotel was situated on the beach.  It was a wonerful location.  The sunbeds were 6.60Eu to hire (2 persons) per day.
Well worth it.  The beach is narrow but ample, and lovely and clean.

Rooms basic but adequate.  Cleaned daily.  Towels need replacing, they look as if they are years old.   TV in room - we had the english news which was handy. We hired a fridge at 4.5 Eu a day.  We found the drinks in the bar very reasonable.  Just watch out with the beer my husband sent it back twice it was flat.

Hotel staff were friendly and helpful.  However they do charge you when you request a taxi ( we have never had that before).

The downside for us with this holiday was the food, on several nights it was appalling.  We ate out for the remainder of our holiday, which was a shame, as that was an expensive we need not have had.  The food is not up to scratch for a 3* hotel, the food was not always hot either.  Food can make or break a good holiday.

Had to book a late checkout room due to early hours of the mornng flight it cost us 35 Eu.

Would not go again.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - Sept 2004

Opinion submitted in Oct 2004 by : Robert  & Jackie -  West Sussex   (50, 43)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We have just returned from a very nice Holiday at the Condessa De La Bahia,We had a really nice room which overlooked the pool,and a side view to the sea,no complaints about the room,but it would have been useful to have a hairdryer.

The pool area good, with access to the beach,plenty of sunbeds around the pool,unfortunately with no mattresses.
Also around the pool area there is a bar,not only serving drinks but ice creams,popcorn,crisps,doughnuts etc.The Entertainments team are situated around this area as well.Down near the  beach area  of the pool there is a Snack Bar with an extensive menu,we can highly recommend the Hamburgers.

One down side to our Holiday was that all the evening Entertainment was outside,and usually started with Bingo around 9pm then the Entertainment would start around 10pm,only problem if you Holiday out of the high Season it becomes very chilly at that time of day.So we missed most of the Shows.

We can also recommend a trip into Palma,we took a sight seeing bus tour,you are able to hop on and off as you wish,your ticket last's all day, you are supplied with a headset so you can listen to a running commentary of your tour. It proved to be a very interesting day.

We found that Alcudia has a very efficient bus service although can be extremely packed,especially market days,your packed in like Sardines,its no wonder there prices are low!! 

Overall we had a very nice Holiday and would not hestitate to return to this Hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - September 2004

Opinion submitted in Sept 2004 by : Deborah, Dennie & Kitty-May McDermott - Bristol (32,29,3)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Room on arrival was over looking bin area, don't have room 111.  They were very good and moved us up higher to 4th floor, so the view was a lot better.

Meals - Breakfast was very good, a varied range of food.  Wasn't too impressed with evening meals, even though they did change adults menu daily.  The childrens choice was quite poor, they seem to fry all the food and it was either fish or spaghetti with sauce NO MEAT.  Ate out on a few ocassions, just for a change of food and scenery.

Pool area wonderful & beach more than you could ever wished for, sea was like a bath, a lot warmer than the pool. 

Entertainment, a bit cheesy but the kids loved it, the thompson reps were unbelievable they did everything, from face painting to entertaining the adults. They deserve a lot of appreciation, as I felt the audience didn't appreciate them enough.

Drinks - suggest you hire a fridge, about 4.50 euros per day, but well worth it.  Kids drinks can be bought at supermarket for a lot cheaper than in the hotel, e.g. fruit shoot 3.50 euros - supermarket 1.60 euros.  Also certain alcohol extremely expensive.

Trips - found them a bit pricey and wouldn't recommend the family fun day on a boat, not worth it. 

We had a brillient holiday, considering it was only a 3* hotel I was impressed.  Must take a trip to the harbour, out of this world.  All and all it was fab, I felt it was extremely safe for my 3 year old.

Have fun

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: August 2004

Opinion submitted in Sept 2004 by : Davis - London - 70, 35, 7, 5

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Location for the beach is excellent.
Is the pool ever warm?  Always seemed freezing - friend who went in Juen suggested a heater to utilize pool year-round!!!!!!!!
Hotel aging, felt a bit dated.
Most staff friendly.
Perhaps instead of endless BINGO every night, they could start the kids off dancing earlier, and keep the bingomaniacs in a separate area!  50% of entertainment was ok.  Far enough away from nightlife to avoid any disturbances.  Good family hotel for the price. Food was as expected - I feed my kids salads a lot at home, so no surprises there.  

All in all warmer pool and less bingo.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - August 2004

Opinion submitted in Sept 2004 by : Judith Robson - Staffordshire  (39,37,9,7)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Having just returned from this hotel, I wanted to give my review as I found this site very helpful before I went.  We have had a fantastic time in Alcudia and could highly recommend this hotel especially to families.  The location is superb and the beach is wonderful.

I can agree with some of the reviews that the hotel is a little tired in places, but afterall it is a 3 star and not a Thompson Gold, if you want a Thompson Gold then you would expect to pay a lot more.  The entertainment is average, but our kids loved it.  they only went once to the kids club we did not feel it was necessary for a kids club when you had a great entertainment team at the hotel working around the clock with plenty of activities day and night. 

The rooms are adequate, we were overlooking the kids park and could just about sea the sea.  There was always plenty of hot water and plenty of clean towels.  The great thing was that we had aircon which was much appreciated as it was very hot at night.

The restaurant was very well run, the hotel was packed while we were there and we did not have to wait once.  The two front men are fantastic and overall the restaurant was very well organised.  We are very well 3 courses most nights, again it was typical 3 star, plenty of choice you will not starve.

The worst part of the holiday was the sunbeds around the pool.  I was ashamed to be British as it is not the Germans who get up at the crack of dawn it is us British.  Well there was no way we were getting up at 8am to get a sunbed not when there is a most fantastic beach only steps away.  Get a lilo and you get a better tan on the beach as there is always a breeze!!!

We didn't go on any trips as we thought they were a bit pricey.  We did go to the Water park in Alcudia, that was a brilliant day our for £42 euros for 4.  Don't be put off by the buses, we never had to stand up once, if they are packed they just drive straight past so you just wait for the next one.

Overall we had a fantastic time and would recommend this hotel to anyone who is looking for a great holiday which is good value for money.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson aug 2004

Opinion submitted in Sept 2004 by : robert.podd 35 emma crush 30 son jack 7

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

just got back from a week in majorca acudia and a good week it was to. 

the condessa bahia is a top place to stay if you are just looking to relax or enjoy the many shops and resturants in the port. 

our hotel was about 4 km from the port but ask at reception to call you a cab and there normally 10 mins tops. the drive to the port only takes 5-10 mins and costs about £4. once there you have a good choice go have something to eat our look round the many shops. during the day you can buy tickets for boat rides. buy your tickets there not through thomson they will be cheaper. we took a 2 hour cruise in a glass bottom boat which is worth doing.

altough we were half board we went out to eat about 3 nights. there is plenty of places to eat just a short walk from the hotel. napoles is just off the many road, the food is good and the service is top draw as they made my son jack feel they were the top customer. 

the condessa bahia is a excellent place to base yourself in alcudia which is the best part about the location. just walk straight out the back of the hotel onto the golden sandy beach which is spotless.the water was so clean you could see your feet with the water upto your waist. be warned there are a few jellyfish and a number of people were stung. it did put my son off going in the sea after that. but thats the beauty of the condessa bahia it has a good sized pool and it is basicly on the beach so lay on the beach rinse the sand off in the showers and get in the pool.

the rooms are small but ok, make sure you dont get a room above the dinning hall we had the air-con stuck in our floor and it was noisy at night so much so we did lose a lot of sleep over the week and then in the morning you hear all the chairs as people are sitting down. saying that it was my only complaint. 

the entetainment was good every night from the hotel entertaners to the proffessonal shows, you dont have to even leave the hotel for the whole week if you like.waiter service was every night so you can relax and enjoy the show. the hotel staff where excellent from room service to the dinning hall. we went half board and they had a good choice at breakfast and main meal, breakfast you can help yourself to juice fruit hams a fried breakfast or a bowl of cerel. eveining meal they had a good choice with a kids buffet with chicken nuggets pasta  which was a good idea. there was a good choice for adults ranging from local dishes to kebabs salads and fish dishes.

we went at the end of aug early september and apart from a couple of cloudy mornings a 1 quick shower it was around the 30s everyday. all in all it is a excellent place for a family holiday with kids clubs for the young ones to volley ball and pool during the day for teens.good entertainment at night i can recomend the condessa bahia to anyone looking for a good family holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct  August 2004

Opinion submitted in Sept 2004 by : Neil Murray (45,44,15,12)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

As there are many reports already just a few tips on the Condessa.  It has simply the best location right on the beach.  The water was lovely and warm, plus you get the added excitment of playing 'Dodge the Jelly Fish'  Great fun but they are easy to spot.

The hotel is very clean, if you pay the extra (well worth it) go for the Pool - Sea view it is lovely to see the sun rise.
The food was a bit repetitive but there was plenty of it and all nice and hot.  The staff replenish the dishes when they are nearly empty and the sweets were always very nice.  The restraunt is cleverly split into four quaters so it does not give you the feeling of eating in a large hall.

The entertainment for the kids and teenagers was to begin with very good, then one of the team left and the teenagers were left out a bit on the second week.  They do work so very hard and long hours, right through to middnight and did keep us amused.  Their evening shows were a bit on the poor side, but the imported acts (especially the Boy Tribute Band and Abba) made up for this.  Expect imported acts every third evening.
The Bingo does drag on especially before they start they ask who is from Germany , England etc, one night there only appeared to be British and Spanish in the audience, but this did not prevent them to do the Eurovision routine and annouce the numbers in 4 languages !

There was the usual farce of the 8am rush for sunbeds which is very amusing from the balcony, I can highly recommend a viewing as they all get under 'starters orders'.  The sunbeds are not that comfotable so best to take a lilo to put on top.
Drink prices were not too bad but the waiter staff in the evenings could do with cheering up a bit.

The only issue we had was the indoor areas by the bar and TC Viewing were not Air Conditioned and were stiffling.  The rooms did have Air Con and if you really do need to stay cool you can hire a fridge for 4.50 Euors a day.

Well worth hiring a car and Thomson do a good deal for 2-3 days.  Driving very easy and good fun to make a break.  The Highlight tour prices were too expensive in my opinion and some staff very keen to sell.  However John the Team Leader was excellent and a credit to his company, a wealth of information on best places to visit etc.

All areas kept  clean.

Would I go back?
Yes.... rebooked one week after returning, however decided to throw the boat out and go to a 4 Star Hotel over the road, after seeing the rave reviews on this site. (Maritimo)

There were many families there who have returned year after year so I suppose that will guide you.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - Aug 2004

Opinion submitted in Sept 2004 by : Trudy - 39,37,5

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Just got back from a very enjoyable holiday at the Condesa,the location of this hotel is brilliant!it is right on a gorgeous beach and if you,re lucky enough to get a room with a sea view you can watch the sun rising each morning(or even the maniacs walking at a death defying pace desperate to get their sunbed in the same spot as they did the day before)
There are some slippy patches around the pool area and they are absolutely leathal,i saw quite a few people slip over on them and one man phoned the Thompson helpline as he was so concerned.
FOOD
BREAKFAST   cereals,toast,pastries,fruit,bacon,saus,eggs,beans,tomotoes,drinks
DINNER
soup,various salads,pasta,chicken,pork and fish dishes with a variety of cakes and little tubs of ice cream.
You leave the money for any drinks on your table for the waiters to collect.
(if you do get a bit fed up of the meals then try the steakhouse five mins away from the hotel called S'Albufera,its the one with all the meat displayed in a glass fridge as you walk past,the steaks are the best ive ever had and the ice-creams are fantastic)

DAY TIME ACTIVITIES
If you have kids then they are going to love this hotel as it caters for all ages,there is water polo,volley ball,football,pool etc and the entertainers are lovely.

NIGHT TIME ENTERTAINMENT
Mini disco,bingo and different shows which are quite good.

The Thompsons mini clubs are really great for the kids,they are safe and the kids are supervised in everything they do(kids reps are lovely girls)

All in all its very good value for money with friendly hard working staff and i,d definately return.

ps watch out for the jelly fish in the sea!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland August 2004

Opinion submitted in Sept 2004 by : Alison Hawkins -Stoke (34.37,8,4)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Having just arrived back sat 4 sept from the condessa fully satisfied with our holiday.Hotel food excellent especially the breakfasts Rooms very clean could do with a bit more storage space in the three bedded rooms and 1 or 2 more plug sockets.

We were allocated a side sea view room on the front of the hotel which was lovely but at times there was a smell of what we thought were drains if possible request a pool view much better as friends of ours had.The kids club team we thought were excellent they kept the children entertained most of the day the evening entertainment wasnt good  abba tribute band terrible.Try the swan turn left on the main road and la belle bar turn right on the main road 5mins from hotel very generous measures and drag act Angel and Oski family entertainment. 

Visit the port de alcudia some very nice sea front bars and shops 10 min taxi ride about 6euros  but go during the day as we waited for a taxi twice in a queue of about 40 people for about 1hour with 2 tired kids no joke! 

all in all had a fantastic holiday with the 7 friends we went with p.s the beach was outstanding  possible return in the future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson-aug2004

Opinion submitted in Sept 2004 by : keith & jackie-kirkby-in-ashfield (59- 68)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just returned from our second visit to this hotel and once again we have enjoyed every minute. 

Food always good and plenty of choice, can't fault the breakfast,loads of cereal choice plus a full english if you wanted. We as older folks, hired bikes from the hotel which only cost five euros each to hire for the whole day and went to visit the albufera natural park which was only a 20mins cycle ride, this don't seem far but once in the park you can't cover the whole park on foot, a real experience if you are interested in Birds and wild life,plus you have the experience of cycling on the right.

Just to end i must say that the hotel needs to be refurbished soon or its in danger of losing its popularity.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct - August 2004

Opinion submitted in Sept 2004 by : Rachel - 17, 17, 18, 47, 47, 45, 42

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Recently returned from our 4th Holiday in a row at Condesa De La Bahia and will definitely return again next year.

The location is excellent, only few steps away from the beach and the sea view from the rooms are great to wake up to (recommend pay extra). 5mins away to the left of the hotel is the resort playa de muro where you can find many bars, restaurants and gift shops or slightly further to the right is the main resort of Alcudia which is about 40minute walk away or a bus ride for 1 euro.

Food at the hotel is ok, some nights there are great choices others not as good but you will find somthing and there is a separate section for the kids.

Entertainers and the reps are really friendly and good to get to know.The entertainers work really hard and are there all day from 10:30am-5pm with activities for all ages then back again from 8pm-12am for the evening entertainment.

Pool area is excellent, there are 3 pools. 2 main pools and a kids pool. There are many sunbeds however like most places you will need to be down early to save your sunbed. Although the hotel does have a rule where you cant leave towels and then leave them to reserve your sunbed in the morning for the rest of the day.

Overall we love this hotel and the loction and how there is always somthing to do as the entertainers keep you amused all day and you can have a great laugh with them and that is the reason we always go back every year. You will not want to go home!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct - Aug 2004

Opinion submitted in Aug 2004 by : Lisa - (19,19,19)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Have just come back from Condesa de la Bahia for the second time and like the first time i stayed here it was brillant.

Can't think of anything to complain about except having to get up early if you want a sunbed by the pool because these go early. Oh and also watch out for broken sunbeds as i found out these can be quite dangerous!

Normally go on holiday and its hard to find a rep to talk to when you need one, but thats not the case here. The three reps, Stuart,John and Lyndsey were around twice a day and were very helfpul and friendly. 

The food in the hotel was quite good, most of the food was repeated each week but still had a good choice although i ended up having chips every night.

The entertainment was very good. The Abba tribute and 4 bidden (band signing boy band songs) are good nights to look out for. Also the animacion teams kansas city and grease nights are good. They do other nights where they pick people from the audience to take part so be aware if you dont fancy being laughed at! The animacion team (Hanna, Maria, Sergio, Micheal and Joeri) also worked hard during the day doing activities for adults, teenagers and kids, so if you sit around the pool be prepared to be hassled to take part in the games!

Alcudia town was good, although the buses are really busy and finish early so there is a big queue for taxis in the eveing.

The hotel room was quite good, was a bit small for three people though. Room view was excellent though make sure you have a even number on arrival.

Would definately reccommend this hotel and would like to go again

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson Aug 2004

Opinion submitted in Aug 2004 by : 44, 41, 16, 13

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Having just returned from the Condesa I have to say we had a good holiday - but not a great one.

As for location - well you simply can't ask for better, a truly 5 Star beach location with the hotel literally on the beach. We were lucky enough to have room 198 from which you can virtually touch the palms on the beach. You can't ask for better than that.

The hotel as others have stated is basic and no frills. The staff are very good, the food more than acceptable (given the type of establishment and catering required) and it was reassuring to see the chefs frequently checking food temperatures etc. The entertainment staff work incredibly hard - but perhaps need a holiday themselves! The entertainment was OK on some nights (boy bands etc.) but on others was quite dire. I think their catchphrases will haunt me forever.

The rooms are small, thankfully we only had two to a room as they really can't accommodate more. They are in need of refurbishment that is for sure. They were however very clean so no complaints there. The beds are atrocious!!, the worse I have ever known. They appear to be adorned by some well-worn £29.99 mattresses - not great if you suffer with your back. We had one bed exchanged as it creaked so much (no not what you are thinking). Night times were  also quite noisy, in part due to the marble floors, a lot of door slamming and general lack of consideration. However this died down just after midnight when the bars close.

The one gripe we have is that in our opinion there is simply not enough space in the hotel grounds (green painted concrete) to accommodate the number of guests the hotel holds and certainly not enough sunbeds by far. The brochure claims there are extensive grounds with plants and tress for shade - well yes there are so it's not inaccurate as such but that is not 'quite' how I would describe it. Yes there are loungers on the beach but these cost 3.75 euros each per day. None of the hotels loungers have mattresses so are quite uncomfortable too - when you get one. In my opinion there was little shade available - sometimes you just want to get out of the sun for an hour or so to read etc. The pool also has a ring of 'scum' around the tiles just above the water line.

The hotel had a wide range of guests from very young to quite old - which surprised me as I see it very much as a family hotel.

So to summarise. If you are a family looking for a simple, clean hotel with just about the best beach you could ever wish for then this hotel is for you. If however you are slightly more discerning, are looking for something a little more up-market then you, like us might be a tad disappointed. We knew it was only 3 star when we booked so can't complain but it has reinforced our desire to stick to 4 stars in future. Was is a shame is that with a bit of money spent this could transform into a five star venue.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - August 2004

Opinion submitted in Aug 2004 by : Chris - Strathclyde (24, 23)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

My girlfiend and I booked up for this hotel after reading reviews on this website. Most of the previous reviews are highly accurate although comments regards the pool being outdated are off the mark.

The hotel itself is very nice and the staff were polite and friendly. The RESTRAUNT looks the part and the food was nice, although sometimes the choice was quite repetitive so we choose to eat out on a few occasions. We didn't spend too much time in the BAR area so can't really comment. The entertainment was very family orientated as expected so we mostly gave it a miss and went to the local bars in Playa de Muro. The ROOMS were verly clean but basic, I agree with the previous review that the bathrooms could do with a renovation.

By far the best part of the holiday (and the part that sold us the holiday in the first place) was the beach. The hotel sits right on it and it is beautiful. The water is always warm and only up to your thighs for a good hundred yards or so. Only problem was the sunbeds, we weren't aware before going that you can reserve your sunbed for a week and by the end of our holiday there were only about 3 that weren't resereved.

We went on a couple of excursions to Western encounter and Caves of Drach. Western encounter is highly recommended for those who like a bit of sightseeing. Not for the kids. Caves of Drach was ok although you can't take cameras which was quite annoying.

All in all we thoroughly enjoyed ourselves and we will definetely go back to Alcudia some day.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - July/Aug 2004

Opinion submitted in Aug 2004 by : Jacqui, Alan & Alicia Spence, Knaresborough N.Yorks (40,44,8)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We had a brilliant holiday at the Condessa, it's a typical package holiday hotel with activities going on all the time, so great for families.  We had a brilliant sea view across the bay towards Alcudia Port (classed as a quiet room as it doesnt overlook the entertainment area & pool).  The hotel is quite noisy but then again its concrete and marble, so you here everything - and I mean EVERYTHING!! The hotel caters for British, German and Spanish Guests so the food reflects that - considering the amount of people and nationalities that they cater for the food was very good, as was the entertainment. 

The room was small compared to other hotels we have stayed at, storage could of been better but then again we weren't going to be in the room 24/7 so we didn't find it a problem (I found 3 power outlets including one for the T.V.). Maid service each day, who did their best to clean the rooms and get rid of the sand, which is an uphill battle, towels changed every other day.  The only thing that lets the place down are the bathrooms, they do need updating and the ventilation sorting out, but they are clean and adequate.

We found that the staff were helpful, a bit brisque at times, usually worked off their feet.  Thomson Reps (Laura & John) were always around to help, and help they did, no complaints at all. Alicia loved Kidzone and asked to go back every day.

Location - WOW!!! We spent most of our time on the beach as the sea is a lot warmer than the pools, eventhough by late afternoon they weren't too bad.  We walked along the beach to Alcudia a few times but also used the Taxi Service which is cheap and the air conditioning is always welcome in the 90+ degree heat.

Playa de Muro close by with supermarkets, bars etc...., Smiths bar is worth a visit, also the beach bar has a happy hour between 8 & 9pm is also worth a visit

Having read some comments already left on this page all I can say is if you want fantastic food and first class entertainment don't book a package holiday at a 3 star hotel - you need a 5 star hotel, after all if your really lucky you will get what you've paid for!

Overall, we had a great time and will hopefully go there again next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson July 2004

Opinion submitted in Aug 2004 by : I - Manchester 45, 48, 12

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

This hotel isn't in any way sophisticated, nor is the resort of Alcúdia. In the last 10 years the tat shops, amusement arcades, cheap booze and perfume shops have all increased, adding to the sprawl and to the point where this resort now rivals Magaluf and Palma Nova in tackiness.

HOWEVER the hotel is in one of the better spots, just far enough away from the bustle without being isolated and right on the beach. The hotel is clean, the air conditioning works and the maid and cleaning staff are first rate and sufficient. 

The bar, snack bar and restaurant staff are pleasant, helpful and the food isn't at all bad with only one "iffy" dinner selection out of our 10-day stay when the adults were raiding the kids' buffet.

The pool is looking a bit dated and is only just big enough for the clientele; a lot of folks use the adjacent beach which relieves the crowds. It's a shame the 1999 refurbishment couldn't have extended the pool.

The beach is fabulous however with plenty of space for those bothered to walk a few dozen metres from the access points. It is true that the shallow blue water seems to go out for ever and there's plenty of the usual activities etc. to keep everyone amused.

The hotel entertainment severely stretched the 5-strong "animacion" team and the inevitable Bingo started too late and went on too long. The few professional acts were OK but there's better around if you like that sort of thing.
If you want to go to the busy and bustling Alcudia Port, or the prettier and quieter Polença use a hire car or a taxi; the buses are packed every evening.

Indeed rent that car and go exploring. Apart from the fast and furious road linking Alcúdia with Inca there's some wonderfully drives through the mountains to Lluc, Soller, Deia, Valdemosa and Andratx.

Overall a very good value holiday in a decent hotel, no complaints, just nothing too special.      

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - July 2004

Opinion submitted in Aug 2004 by : Carey 's - Hartlepool ( 39, 37, 4 )

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Just returned from 2 weeks here and overall it was a good value holiday. 

The Condesa is in a great spot right on the beach and only 5 mins away from bars/restaurants etc. The down side is it is in need of some updating. The rooms are small, beds not very comfortable, and bathrooms tatty(aircon works fine though). The pool and sunbed area although OK are also a little run down.

The restaurant was fine, food generally good for both breakfast and dinner.
Entertainment/kids club during the day was very good, something to keep the kids happy. My daughter loved the Thomson girls and Hannah from the Condesa. They were all excellent with the children.
The Hidropark in Alcudia is a good day out (slightly cheaper if booked through Thomson - kids under 5 are free), very clean, plenty to keep kids happy (particularly younger ones). We also went to the pirate show , very good night out but expensive.

Overall I wouldnt book to go back to the Condesa, but we enjoyed it and it was a good value holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - JULY 2004

Opinion submitted in Aug 2004 by : LINDA MOORHOUSE - NOTTNGHAM (44, 39, 6)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just arrived back from a great holiday, the Condessa has a great location just steps away from a lovely beach, shallow waters ideal for children.
Room although a little old fashioned, plenty of room for 3 the air conditioning is great keeping room very cool during the night, found it very clean.
Food is very good, lots of choice, maybe kids buffet could be better but always something for them, sweets very good and dining room not too busy.

Entertainment very average went out most nights, childrens mini disco very repetitive same songs every night, even my 6 year old was tired of them by the end of the fortnight.
Beware they try to sell a kids c.d. every night they are very over priced at 15 euros,a right rip off, also coco the sea horse they try to sell for 15 euros or both for 25 euros, they are actually worth about 5 euros each no more.

Reception staff at hotel very helpful.
Daytime activities for children good, lots of games for them.
Sunbeds could do with some mattresses very hard, and all the shade had gone by about 9am, but plenty of beds available on beach so not a problem.

All in all a very good holiday, dont hesitate to book.
Hotel pool nice and cool, but could do with the tiles around the edge cleaning looked ather dirty.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct- July 2004

Opinion submitted in Aug 2004 by : Emily and Skip Hemel Hempstead (20,21)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We arrive at 2.30am to the condesa, and were relieved as it didnt look too bad!!

The breakfast on the first morning was fantastic (however it changed every other day!). The food at night time was also very varied, and we only had one night where the food was not too great!!!

The hotel was very clean, and the reception staff were FANTASTIC, they even rang another hotel for us to find out if they had a hypnotist on!!

The pool was great, cold but lovely as the weather was a scorcher!!
The beach was to die for, and great for lilo surfing as it wasnt too deep when u fell off, which happened alot to me!

Entertainment not great, brillinat for kids but nor for me! We went to the swan in playa de muro, or into the sol centre alot to the linakers bar.

The day time entertainment was great, lots of games to do, and the animation team especialy michael were great!!

I recomend the Pirates trip with thomsons as it was the best night i have had, and to top it all off the best thing was free punch and vino all night!!
Was a late night so failed to get a sunbed as i wasnt up at 7.30am with the best of them!!

The maids were in daily and the rooms were always spotless, alothough a little cosy!! but u dont spend alot of time in ure romm as there is so much to do!

Overall i would highly recomend the condesa, the reps were brilliant, the reception fantastic, and the pool area great.Beer was cheaper than back home (dont but the crisps from the bar over a quid a packet!), and service cant be faulted.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland- July 2004

Opinion submitted in July 2004 by : Lewis family - Norwich (41,40,17,12,5)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We've just returned from a week long stay at the Hotel Condesa de la Bahia and had a very enjoyable holiday!
The hotel itself was very clean and spacious and the rooms were cleaned every day and fully air conditioned.
 
We went on a half board basis and really looked forward to breakfast and evening meals as the food was fantastic with lots of variety. Some of the reviewers on this site complained about the food being cold and bland, we can only assume that the people who winge about the food employ Gordon Ramsay to cook your food every day!

The evening entertainment was average with the highlights being an acrobatic show, Abba tribute band and a Grease-like dance show put on by the hotel entertainers. The kids disco which started at 9.00pm was repetitive with the same 5 songs in the same order played ever night, and the bingo in 3 languages was boring if you weren't playing. Our only other criticism about the entertainment was that although the poster said it was scheduled to start at 10.15pm it often started an hour late.

The waiters in the evening did a good job although the language barrier sometimes caused a few problems when ordering drinks etc, look out for the Jeremy Clarkson lookalike!

The hotel is set in a nice location and we had rooms with a beautiful sea view, it was also nice to be able to step right onto the beach as you left the hotel.
Playa de muro is only about a 5 minute walk from the hotel and has a variety of souvenir shops, bars, restaurants and supermarkets. I would advise you to shop at the supermarkets in playa de muro as the mini-market in the hotel is rather expensive.

We thoroughly enjoyed our stay here and the only thing that prevented us from rating the hotel as excellent was that the evening entertainment lacked variety.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - July 2004

Opinion submitted in July 2004 by : Woods - Manchester (49,18)

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

This is the third time we have been to this hotel, the first being five years ago, last year and this.  I have to be honest and say that the only reason we keep choosing this hotel is because of its location.  You simply can not beat it.  You step down on to the beach straight from the poolside and the hotel is set back slightly from the main road so you don't get any trafic noise at all.  All the rooms have a limited sea view- you have to pay extra for this- but it is essential, otherwise you may be stuck in a room which overlooks where the bins get emptied at night and with the hotel being so big and it getting quite hot in July, trust me it smells!!!

The hotel itself needs a major face lift.  The reception area is bright and airy as is the restraunt, however the rooms are awful.  They wouldn't need much to smarten them up but as other people on here have said, they are on the small side and quite unmodern.  The sand never leaves your room (or your feet, tip take a doormat for the side of your bed!!!), the furniture is old and shabby and the bathroom rather basic.  They are clean though (cept from the sand but you have to expect that for a large hotel located on the beach)and the balcony's have a good view of the sea and/or pool and gardens.  

The three things though that disapointed me tremendiously with the rooms were-
1. The lack of plugs!!!  I have stayed here twice before and never seemed to have this problem, but there was only 1 plug, and that was in the bathroom, not the most idealic of places i'm sure you'll agree.
2.  The t.v was a joke, we managed to get bbc 1 for the latter or the holiday but the sound was distorted and the picture was blurrly.
3  The beds!!!  Constant springs digging in you all night long, now I know that you never sleep well when not in your own bed but these were horrible.  The pillows were like rocks as well.

The entertainment (although we never stayed in for it) seemed to be very good.  Always something going on, especially for the kids.  The hotel staff were friendly, but the food was awful.  It is however cheap enough to eat out.  My fav place in Alcudia has to be the swan british pub, great value food and drink and first class entertainment.  Kev the entertainer is from Newcastle and will have you laughing your head off all night, party dances and games for kids, quiz's, bingo and snail racing for adults, I seriously can not rate this place high enough.  Its located across the main road from burger king, nr to the beach but don't worry, if you're near burger king kev will be standing on the corner to direct ya!!!  If you're near this end of Alcudia, you must go at least once!!!  There are other bars of course, but ot be honest we didn't go to them, but others have rated Cheers and O'neils very highly.

I would deffo go back (hope to be working out there this time next yr) but I wouldn't go to this hotel, I found it rather expensive for what we got.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct - July 2004

Opinion submitted in July 2004 by : The Thomson Family (30, 28, 8)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

We got back from the Condesa yesterday, where temperatures were reaching the 100 degree mark.  We had, at the time of booking (in January), asked for a sea view but on arrival at the hotel were given a room facing the children's playpark with only a small glimpse of the sea.  When we complained to the rep we were told we hadn't booked a sea view, only requested one?!?!? Be warned about this - we're looking into this now.  Anyway, the Condesa itself is in a prime position on the sea front.  It is typical of other hotels we've stayed in and is spotlessly clean with a towel/linen change daily. There were a few shabby bits in the bathroom (black bits round shower/small hole in side of bath) but this doesn't put you off too much as the rest of the place is so clean.  The animacion team work their socks off from around 11am to midnight keeping everyone amused.  The kids have the option of the kid's club or activities around the pool/stage areas. They also brought in ponies every Monday afternoon for the kids to ride. The adults had the option to take part in rifle shooting, archery, water polo etc. so there was always lots to do.  You always get your pathetic lot who must set their alarms at the crack of dawn to reserve their sunbed and although there are signs all over the pool area saying this is prohibited, the hotel did nothing about this.  It didn't really matter as we were never at the pool earlier than 9.30am and always got our loungers.  The food in the hotel is all buffet style with a seperate buffet for the kids.  The breakfasts were great with a wide choice and although there was always a lot of (well cooked) food at tea time, I struggled a few of nights to find something I liked. The kid's buffet was VERY repetitive with the same 3 or 4 choices every night. It was also a bit of a cattle market in there - too many people at any time. Someone on an earlier review mentioned the pudding chef, tending to his puddings!! We spotted him -he is a funny wee fella!! The only time we saw him smile was when a little girl fell off her chair and took her plate with her!! The entertainment was average.  The in-house team did a couple of musical shows, which were OK, but then went on to try their hand at "comedy" which was awful!! The only ones laughing were the kids. There was also an ABBA tribute, boyband tribute (who were really good, despite our reservations!!) and your usual dancing people! If you fancy a change, head along to The Swan (turn left and end of street, walk along main road about 10 mins, then left again).  Although we don't usually go in for your "British" pubs - this place is great.  The food's good, the entertainer Kev is funny, both adults and kids are kept amused, and the bingo prize is around 300e!! They had a "snail race" night which doesn't involve real snails and is a hoot!! We didn't go in for Thomson's excursions as most of them you could get much cheaper elsewhere .We used a company called "No Frills" who are really good.  We went to Palma to do some shopping, Marineland (the dolphin show is spectacular) and jumped on a bus to places like Ca'n Picafort and Alcudia Market (which I thought was full of tat and well overrated).  Puerto de Alcudia is a good 3/4 hour walk from the hotel but only a couple of stops on the bus or around 5e in a taxi.  It's lovely there and we had our lunch overlooking the marina - well worth a look.  In all, we had a wonderful holiday.  There were people we met who go back to the Condesa year after year, but although we could only pick very minor faults with the place, the hotel was a bit too busy for us.  Think we'll maybe rent a villa next time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - July 2004

Opinion submitted in July 2004 by : The Vernons - Dunstable (28, 32, 21, 23, 21mths)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

ARRIVAL - Damaged Samsonite vanity case - Thomson help desk VERY unhelpful!! Full coach delayed by 40 mins, they didn't care!

HOTEL - No cot in room on arrival, gentleman on front desk VERY unhelpful. After calling Thomson's 24hr hotline finally got a cot 30mins after arriving. 

ROOMS - Very small especially if you have a cot, there was a sofa that changed into a 3rd bed so we put that on the balcony to make more room. The rooms were not clean at all, there was sand CONSTANTLY on the floor, even though the cleaners came in every day. The night we arrived we had to wipe our feet as they were covered in sand, this is before we have even seen the beach!!! There was a blob of melted chocolate under the bed when we arrived and it was still there when we left, they never cleaned under the cot the whole time we were their!

BREAKFAST - OK, The FOOD was luke warm if you were lucky!!! Must admit they had plenty of Highchairs, just need to keep an eye on the babies though as they are top heavy and one baby fell backwards on the chair whilst we were there.

DINNER - We have been halfboard many times so we knew what quality of food to expect.  But again the food was luke warm if not stone cold!! Choice of food was OK.

POOL&BEACH - The swimming pool was cold, but really good, there is a total of 3 pools. The beach was literally on the doorstep and is so big it never gets busy!

ENTERTAINMENT - The entertainment team were BRILLIANT they worked so hard, and were very friendly no matter what time of day! However some of the acts they bought in were a bit dodgy!

RESORT - Playa De Muro is about a 5-10min walk from the hotel, many bars, shops & restaurants very clean. There was a brilliant maze at the top end of the resort, definately worth a visit, especially at night!! The Sol centre which was about a 30-40 min walk (better off getting a taxi) was a lot livelier there where a couple of nightclubs Menta (Which has a swimming pool inside)& Bells and again lots of Family bars. The water park was small but good fun!  The other nearest water parks are in Magaluf which is approx 40-50mins away. We went and watched the Pirates show in Magaluf I would defaintely recommend!  We had a great time, food & drink flowing all night long! 

Would go back but no to the Condesa De La Bahia.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2004

Opinion submitted in July 2004 by : Kirsty and Ryan - Newport, SOUTH WALES (18,20)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

I can't believe how many people can moan about this hotel, must just be really fussy. I've not long returned from an 11 night holiday to this hotel with my boyfriend and I don't have a bad word to say about it!

All the staff and reps are very friendly and helpful although the one male rep could get on your nerves a bit if you dont take part in the daytime activities organised for both adults and children. Still he was quite funny.

The rooms are of an average size for a hotel room and it does state that it can get cramped if occupied by more than 2 people. Very clean although there was sand on the floor at most times even after the maid had swept, but what do you expect when you've been walking by the pool and beach and walking sand into the rooms off you shoes. Towels and bedding changed every other day which was nice.

The pool was fantastic. 3 separate sections, a childrens section, a shallow section for slightly older children and a deeper adults pool. Very clean area. Can't complain about getting sunbeds either, we used to go down about 10-10.30 and still managed to get a sunbed, but can agree that there are still people sad enough to be up at the crack of dawn to reserve their beds, YOUR ON HOLIDAY CHILL OUT A BIT!!! The cafe serves great food and icecreams for reasonable prices but food can take a little longer if its busy.

The beach was lovely but the sand did have a tendancy to stick to you and not want to come off even when dry and rubbed, it was quite gritty. Sea was beautiful and never crowded, you can walk out for ages and not be able to swim in it.

I wouldn't suggest going to the hidropark (waterpark in alcudia) there are only 5 different slides there and the wave pool only operates every hour n half or so. If you do go there and play the mini golf, watch out for the flies as there are thousands and if like me your scared of them, you wont want to play more than 2 holes.

Breakfast was nice but only every other day when they put real sausages out and not hotdog sausages, did get a bit sick of eating cooked breakfasts, much due to the misuse of alcohol, but still theres cereals, fruit, toast and croissants everyday. Evening meals were fine and although there was chips, potatoes and salad everynite, there was always something different to go with it. I never had to eat the same meal twice. Food was always hot when I ate it so you lot must have been eating at the wrong times.

Never went into Playa De Muro in the night so cannot comment on that. Evening enterainment was not my choice so we went to the centre of alcudia every night which is about 25 minites walk away from the hotel (great way to sober up on your way home. Some great bars and clubs around. If you want cheap drinks go to The Bell Inn which is right just before the bridge, also the Prince of Wales (yeah cos i'm welsh) and the Queen Vic are really good. 

Just over the bridge is a small shop with a man and lady serving crepes with just about anything you want in them. I suggest you buy 1 or if you dont like crepes just watch him make them, its amazing. If you like kebabs go to Taz's Kebabs but watch the chilli sauce cos its bloody hot. Some good shops over there to, great if your a bit of a shopaholic like me. Found that the hotel entertainment stopped bout midnight so hotel is very quiet at night unless of course you have the late comers like me strolling in at 1-3am.

If you don't like sitting round the pool or on the beach all holiday take a walk down to the harbour, the boats are fantastic and again there are some nice places for a lunchtime snack and great shops.

In the other direction is C'an Picafort, we didn't get all the way down there but if you walk along the beach watch out for the naked gay men, the sunbathe on the top on the beach and occasionally take a stroll to the sea naked, not for children's eyes.

All in all we really enjoyed the holiday and would consider going back in the future. Alcudia is a great place for people of all ages and has something for everyone.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - June 2004

Opinion submitted in July 2004 by : Pete & Deb Worgan (53,52)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion:

A very good hotel but if they spent a few quid on improvements it would be excellent.  

Rooms are comfortable and cleaned every day, breakfasts are brilliant, evening meals are OK, but they charge extra for ANY drinks including water, tea or coffee.  The beach is excellent, you walk out forever until you reach a depth where you can swim!!  It is situated just past the pool and down 4 steps.  We didn't see much of the evening entertainment but they try hard and it is alright. 

If you fancy a change of menu, within 5 mins walk there is Smiths, excellent food, excellent service and afterwards nip across the road to The Posh Paddy where DJ Dane from Wigan will entertain you with a quiz and music with comical quips (some repitition) but still funny.  There are some nice bars and a British fish & chip shop in the main part of Alcudia if you go up the main street and turn right just before you get to the bridge.  Beer prices vary from bar to bar dearest 3euros(pint) 2euros(half) to 1.8euros(pint) 1.5euros(half) in there you have 2 pints.  If you fancy a little exercise hire a bike, there are hire shops everywhere, it is very flat and there are cycle lanes.  

Generally a nice family resort.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2004

Opinion submitted in July 2004 by : 38,33,7

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

This was the second time the family stayed at the Condesa. We wanted to return to the hotel mainly because of its location to the beach, the kids club and the local bars and restaurants.

With respect to each of the above we weren't let down, our balcony view was fantastic, we were directly above the poolside restaurant on the 3rd floor, and so had a great view of my son playing by the children's pool and a great view of the beach.

We were unable to view the night time entertainment as a tree blocked our line of site to the tabled area (which wasn't any loss as every night I thought we were part of the Eurovision song contest) the entertainment wasn't what I had remembered back 5 years ago, there seemed to be more of a British bias then and that meant a better entertainment package. In 2004 the hotel entertainers (from Sweden) all had to address the nationalities in there own language which is why I likened the night to Eurovision. They were however very friendly and tried their best.

The room was as expected small and cramped but we new this before booking. The maid service was first class and even cleaned up after our 7 year old which wasn't expected but made us very grateful. You'll need to take many coat hangers with you as we had a total of 6 and as you're expected to wear trousers to dinner your likely to need them.

The TV was a joke. In this day and age of 500 channels plus all we had were CNN and BBC News. No kids channel and no other entertainment channel although the majority of the guests were British (we are from Wales) the stations were all German and Spanish (why Spanish I don't know) at least with the kids channels available if you wanted to go back to your room for a sleep the children could keep themselves occupied

If like us you have a plug in mosquito killer plus a radio you'll find it hard to reach a power point so if possible get yourself I cheap extension lead from Ikea before you depart the UK.  Bathroom was OK although the shower in the bath was old and broken.

Bar service was as you would expect from the Spanish, they seem to forget that tourism is their bread and butter so a friendly smile and polite service is what's expected but rarely given (the language barrier isn't the problem just look at the Greeks, Portuguese, Turkish very friendly people)

The worst part of our holiday was the restaurant. We encountered many a guest unhappy with the menu
Breakfast was the best for me although you only got a good breakfast every other day as the (you can only take hot dog sausage for so long) eggs were scrambled one day and horrible or fried the next and excellent, I spent most of the time with honey on toast.
And forget the cereals, when you pay thousands of pounds for a holiday you don't expect to get the cheapest breakfast cereals on the planet (with warm milk) my son (who's not a good eater anyway) wouldn't eat anything other than marmite toast and we supplied the marmite.

Evening meal I have mixed emotions regarding the evening, ALL of the food was cooked very well, again its just the selection, if your like our family the last thing you want to happen is have a stomach bug while away so because of that thinking we were unable to sample most of the rice, fish, paella type meals available every night which left very little else, The cooked meats didn't look that appetizing either and there is only so many under cooked chips you can force down. Again the children's choice was VERY poor THOMSON should know children's  eating habits by now and should have addressed this issue as it was a problem 5 years ago as is today. Suffice to say we ate out most days, what I cannot understand is how small local bars and restaurants can serve great food at a great price but the MAR group of hotels finds this a real problem. And it wasn't just the British eating out most nationalities were unhappy.

The kids club My son gave the club 5 out of ten, he isn't one to want to site and draw in an air-conditioned room for two hours so maybe this wasn't for him. He did enjoy the company of other children and found the Thomson reps really friendly. He did bring back pirate hats and loads of drawings so he must have had some fun, although the 3 video games machines in the hotel lobby area was a bigger pull and drain on our resources, and if you want to keep in touch via email you can make use of the computers in the lobby for a few euros

Over all the holiday was great, the reason it was great was because we new what to expect, we wanted a room overlooking the beach and pool and we got it, we wanted a good base so we could tour Majorca by car and we got it the beach was FANTASTIC as expected and my son and I spent many hours playing on the best beach around. 

The Thomson reps in the hotel were the best we have come across they put on the best welcome party we have seen and deserve more support from the hotel Mar group. The reps commented that the Spanish tourist board has really got to pick its socks up if it wants to keep us all going back year in year out, there are many holiday destinations offering better service than Majorca these days and at a cheaper price. Majorca hasn't changed the way it does things for many years and even loyal visitors like us will not return until the island learns a few tricks from its competitors

Regards

The Waite Family

South Wales

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland travel june 2004

Opinion submitted in July 2004 by : lesley ward - norwich ( 31,33,41,44 )

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we have just returned fron a fantastic week in alcudia, we stayed at the condessa de la bahia which is situated directly on the beach. The hotel is immaculate,the staff are all very friendly and all speak good english. The rooms are serviced daily, with clean towels every other day, the size of the rooms are adequate for two people,but would be a tight squeeze for three.

The pool area is clean,with kids pool sectioned off,the pool side snack bar provides fast, value for money food. The only down side is trying to get a sun bed, we found that people were reserving them from as early as 7.30 in the morning (sad) how ever this did not bother us over all as the beach is only a step away.
The resturant,is nice and clean, all the food is presented well with a huge choice it is buffet style,so you can please yourself,we could not fault the food,and the deserts are to die for.

The location of the hotel is in a fairly quiet area, however a 5 minute walk takes you to the nearest shops,bars and resturants or you can taxi to the port of alcudia for about 3quid where there are endless shops for the ladies and lots of bars for the fellas. I would also recommend a trip to old town of alcudia, market day is tuesday, by night fall the place is busy and quaint.

A trip to the pirates show costs about 40quid each but is definately worth it food and sangria is included, and beer is cheap, it is a fantastic show not to be missed.

Overall we recommend the hotel to all ages there is something for every one.
We will definately return to the hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland - June 2004

Opinion submitted in July 2004 by : King Family - N.E. Lincs (42, 41, 8 & 1)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

Just returned from Alcudia, having had a good relaxing 2 weeks. The Hotel is bang on the beach in a nice quiet area of town, it's clean and friendly. The room overlooked the kids play area, with a slight sea view, no complaints. The meals at first were good, with lots of choice, but as the holiday drew on, it became repetative, you kinda knew what was coming.

The pools are excellent and you can alternate it with just slipping into the Med within a minute, then back to the pool, after using the sandy shower of course. The daytime activies if you wanted to participate were always on the go, both for adults and the kids. 

The night time entertainment was not our cup of tea, however our eldest boy always wanted to stay, so we had to compromise, Kiddies disco (same songs each night), Bingo (seemed to take ages and in 3 languages)

Then the main act, which was either put on by the in house Animation team or brought in, then some more music & dancing (same 3 or 4 songs each night), it stopped around 23.45, with the bar shutting at midnight. There needs,in my opinion, to be more variety to the night time entertainment, the Animation team worked their socks off both day and night, it just needs more variety and different acts.

All in all, we enjoyed our stay at the Condesa, and would revisit Alcudia again, but feel we would prefer a hotel towards the port end of town, where there is more variety of places to go of an evening.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2004

Opinion submitted in July 2004 by : Sue Lonsdale - Scunthorpe (44, 35)

Resort Rating: Very Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

The hotel was very nice.  However, don't book to stay at the Condesa if you dislike children!!  There was no chance whatsoever of sitting by the pool as the sun beds were all taken/reserved early, despite the policy of not reserving beds.  However, we were not bothered as we went to the beach every day.  The beach was lovely. 

The food in the restaurant was very good.  Lots of choice.  The rooms were quite spacious and clean.  There were a lot of noisy foot steps in the corridors in the morning as people were making their way to the restaurant for breakfast! No chance of a lay in. 

However, all in all we had a very enjoyable holiday.  It was my fault for booking a hotel with a Kidzone - I should have known better.  The hotel is ideal for families as opposed to couples. 

The nightlife seemed to be family orientated.  However, when we walked into Alcudia itself (3/4 hour walk) we found lots of bars to visit. 

On our last day we hired bikes for half a day from the hotel and biked to the Old Town of Alcudia which we enjoyed.  If we had had more time we could have hired bikes and biked along the coast.  Might do that another time.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Portland Direct) Portland Direct May /June 2004

Opinion submitted in July 2004 by : Shirley Lynch - Yorkshire (54,53,51,47)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We arrived at Palma airport with no delays and boarded our coach to take us to the hotel with only a 20 minute wait for the rest of the passengers.
We arrived at the Condessa around 10.30 and were directed to our rooms and told to then come down to the restaurant where a cold buffet was waiting for us.Much appreciated.

Our rooms were situated at the rear of the hotel - No noise, clean. Clean towels every day and bedding changed twice in the week we were there.

Food-------could not fault it. there was something for everyone (and I am finiky with food!)
The beach is perfect and the pool lovely although I was the only one in our party to venture into the pool as the others thought it was too cold!

Back to the beach....my husband was not looking forward to spending much time on the beach, but he loved it! Look out for the water melon lady, she is brilliant.

We walked into Alcudia each evening and enjoyed the walk. We had a taxi back and had no problem getting one.
Its great to sit outside the bars and watch the world go round.
Staff on reception were very accomodating.

We loved our holiday at the Condessa de la Bahia, Alcudia.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomas Cook Direct) Thomas Cook, May 2004

Opinion submitted in Mar 2005 by : Carol - Dundee (30, 48 and 8)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The Condessa de la Bahia was a fantastic hotel, situated close to the beach. Hotel staff were nice and friendly.  Rooms cleaned every day where you get fresh towels but the cleaner we had did not like to leave fresh soap.  We had one small bar for three of us for one week, so take your own!  TV in room has only eurosport and CNN news for british viewers (there are also a few german channels and obviusly spanish, don't know if maybe updated since I was there). Room basic but nice and clean. All rooms have balcony. 

NIce pool area with separate kids pool. Restaurant was nice with good food but staff are often in a hurry to take away your plate before you have even finished! FOod was good with plenty of choice and also seperate kids choice.  Would definitely go back to this hotel again.  Only one drawback was hotel was at opposite end of Alcudia so is quite a walk to centre for shopping etc but you do have shops closeby.  You are nearer the Playa del Muro end of Alcudia at this hotel, but was nice and quiet so no rowdy bars etc, closeby here.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

perator and Date: (Thomson Direct) Thomson-may 2004

Opinion submitted in June 2004 by : j-s clark-teesside  ( 64,62 )

Resort Rating: Average

Accommodation Rating: Good

My/Our Holiday Opinion: 

Nice hotel, very clean,very nice and friendly staff,very good and helpful rep called Stuart,pool area first class,not mutch to do near hotel, unless you have a walk into Playa del Muro,about 5-10 mins,not a great there to do... or you get onto a bus if you can?? or shank it(walk) to the port, a lot better there.. 

Iam very dissapointed that what lets this Hotel down very badly is the qualatiy of the food in the resturant, not ony that on most ocassions it was not hot enough,this comment was well voiced by a lot of guests in the hotel, we ourselfs passed this onto the rep... Iam sure that if the hotel sort this out it would in the long run safe a lot problems.. also try and cut down the long queues,with over zealous checks....  

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - May 2004

Opinion submitted in May 2004 by : Lisa Crawford - Devon (22)

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

The hotel is an average 3* which has a great location.  Its right on the beach and only a 5 min walk to Playa de muro.

The beach is really fantastic with white sand and clear blue waters.  Its 7KM long so you will not be pushed for space!

The rooms are basic but adequate.  Beds were comfortable and it is worth asking for a sea view.  The food is ok.  We found that there wasnt a great deal of choice and on several nights ate out.

There is plenty to do on the island.  We hired a car for 3 days and went to Palma, Magaluf and Soller.  Palma is well worth a visit, but do not pay tour operater prices as they are a rip off!  They were charging 29 euro's each!!

There were many nice bars in the are.  However one was not to our liking - The Swan!  We went for 1 drink and left ASAP.  There was a English guy on a microphone!  We found it nothing like a typical English Pub!  Although it did sell a lot of english drinks that you wouldnt usually find in a Spanish bar!

In all a very good place to visit!  Hotel was an average 3* no more, but no less!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Opinion submitted in Sept 2004 by : John MacColl (52,46)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

The Hotel is situated right on the beach so we did`nt bother to sit poolside could`nt get a sun lounger anyway for the sad people who "reserved" them at 7.30a.m. each morning although the hotel was supposed to have a policy against this but did nothing.

Room was kept very clean by maids.Sea view which we paid extra for was o.k but to the side thought we would have got a straight on view considering we booked 13 months early.
Food, breakfast (choice of full english or continental) was good but the dinner was very poor sometimes inedible so by the end of the week we ate out in british pubs.
Staff were friendly and helpful except one receptionist who was rather abrupt and verging on rude and one bar person who got angry when a guest questioned his change.

Entertainment very poor, in the evening it seemed to be mostly for kids till 10.00p.m. then we were subjected to an hour of bingo, the "cabaret" started at 11.00p.m.until 12.00p.m.

If the food at night and the entertainment improves dramatically we would consider staying at the Condesa again, but next year we going to find a beach front hotel with more emphasis good food and adult entertainment.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Condesa de la Bahia - Alcudia

Operator and Date: (Thomson Direct) Thomson - 2004

Opinion submitted in Aug 2004 by : Helen Thomson - Exmouth (36, 37, 9 )

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

This is a good clean 3* hotel.  The food was as expected when trying to cater for hundereds of people (you can't please everybody all of the time!).  There was a lot of choice for breakfast, but by the 2nd week we decided to eat out a few times in the evenings.

The hotel staff and entertainment team were fantastic.  The children were constantly entertained throughout the day by a excellent team.  On the otherhand the Thomson reps left a lot to be desired.  John was the only rep who actually seemed to have any interest in the island and was the only one who I heard speak Spanish.  The children's Thomson entertainment team need to buck up their ideas and not just go to Spain for a 'fun' time for themselves - they are there after all to do a job (aren't they??)

Overall we had a really good time, my daughter had  great time (just get rid of the bingo every night it drives you mad!!!!)
Overall a good family holiday.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson september 2006

Opinion submitted in October 2006 by : Emma, Paul and Olivia (29,47,2)

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

The room was very nice was of a decent size and very clean. We found the hotel to be of a good standard also. we enjoyed the childrens evening entertainment our little girl loved the party songs and learned all the actions. The food in the snack bar was quite expensive as was the drinks in the hotel. The meals on an eveing were very repetative and the choice for children was not to a good standard there were a lot of fish dishes which we did not enjoy but that is us being fussy eaters. The creche team were amazing they made us feel safe laeving our little girl and she absolutely loved it. If it was free she would of been there all the time. thought it was a good holiday but rather expensive. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson sept 2006

Opinion submitted in September 2006 by : mark , jean  norwich, 45, 39

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Having just arrived home from the Continental park, i had to let everyone know what a brilliant hotel this is. am now going out to book again for next june and this time take the kids with us. the hotel does mainly cater for children as its a thomson super family hotel, and if the kids are happy, then so are we.
The reception staff spoke good English and could not do enough to help, even changed our matteress when i said the other one was to hard.
The rooms were not the biggest and the balcony even smaller, but they were spotless and the maids came in everyday.

we were in the main hotel which is half board, the meals were good with a seperate area for the kids to choose from, although maybe not always to my taste they were adequate. The bar is more expensive than other bars in the area, but then your on hols, so who cares.
Lots of other bars in the area to choose from and even a burger king across the road.
spent most of our days on the excellent  beach that is just across a busy main road.
never did any of the thomson trips on offer as it was just me and my hubby and we made our own way around the island, but will going on them next time round with the kids.
if your looking for a shopping haven ladies, then you will have to travel bit further, but there are still plenty around to spend a few hours looking round if thats what you want.

Cant wait till we go back again next year and maybe even see some of you there..

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson Aug 2006

Opinion submitted in September 2006 by : James Morrison 48, 45, 17

Resort Rating: Average

Accommodation Rating: Poor

My/Our Holiday Opinion: 

On arrival at the hotel we was greeted by a member of staff who has an big attitude problem, very unhelpful.Good start to a holiday, well things can only get better ??. 

well in fact the whole holiday was a complete nightmare, no air condition,very poor entertainment, and on top of that we all came down with an ear infection, well we joined the other 90% of guest with ear infections. Food was more like eating at mcdonolds very boring and with no taste. My advise is dont go to this hotel, Thomson reps rubbish.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thompson Hotel Only - August 2006

Opinion submitted in September 2006 by : James Guest, Watford

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

This was a great place for children.  It is a Thomson Superfamilies Hotel. 

The rooms are perfectly adequate and the food is as good quality as you could wish.  The food was very well-cooked and an excellent range. (However, it is designed for British tastes and all guests are British. So don't expect to be sampling much Spanish cuisine.)  I say it is great for kids and there is no doubt that all the children loved it.   However, to an extent the entertainment for adults is watching the kids having fun.  There were 3 nights in the week where there was entertainment other than the Thompson Reps - the entertainment was fine however.  (The two main entertainers, John and Louise worked themselves to a frazzle to provide kids fun.)  Staff are great.  One factor against the hotel was the drink prices in the bar were dear, but the wine with dinner was reasonably priced and good.  This is a great hotel for kids.  But one warning.  Normally, when there are kids' clubs they run most of the day.  With the kids' clubs at this hotel they are  for part of the day with the different age groups being done in sequence.  So you can't send your 7 and 9 year olds off, say, at the same time. 

We would definitely go again, because the kids enjoyed it so much.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - August 2006

Opinion submitted in September 2006 by : Barnes - Chatham (40,6)

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

Generally a fairly good holiday, but not without its problems. We arrived two hours late in Majorca after an unscheduled stop in Ibiza to drop off a member of the flight crew, only to find that there were no Thomson reps anywhere to be seen.  This meant it took myself and my six year old son (who was extremely tired after a whole day of travelling) about 30 minutes to locate the coach we needed to get on to get to the hotel.

After a journey taking nearly two hours, we were dropped of at the hotel at about 11pm at night.  Here we were greeted by a very helpful receptionist, who informed us that the dining room was still open to us for a cold buffet if we wanted it (we didn't, but it was a lovely idea!).

We then went to our room on the fifth floor, only to be greeted by a gang of about fifteen teenagers trying to "help" by grabbing the suitcases out of my hands and insisting on taking them to the room for us (for a fee, of course, which I didn't pay, as the room was opposite of the lift).  It later turned out that this was their regular meeting place for the night, where they would run up and down the corridor shouting, swearing and knocking on doors until midnight.  A couple of times I phoned reception to complain about this, but nothing was done as it carried on for the whole holiday. If anyone did try and ask them to be quiet as there were young children in bed, they would get abuse and the shouting and knocking on doors would get worse, so no-one bothered in the end, they were just left to get on with it.

The room itself was quite basic, but fine for what you need on holiday, as you don't usually spend much time there anyway.  Towels were changed every other day, and the sheets were changed once during our ten day stay.  The air-con was very efficient, and always seemed to be on when we needed it.  The "balcony" was hardly worth having - you couldn't sit comfortably on it for any length of time as there simply wasn't enough room.  All we ever used it for was hanging out the wet towels/swimming costumes overnight. 

The food in the hotel was fairly good, if not a little repetitive.  There was a separate buffet bar for the children, but this was not a very healthy choice, as it was always nuggets, burgers, chips etc, with very little choice of vegetables.  My son ended up eating from the adult buffet most of the time as the choice was far better, and healthier.

We didn't have a problem finding sunbeds in the morning, although if you were outside much later than 10am it could have been a different story.  However, on several occassions, the hotel manager did enforce the "no-reserving" rule by removing towels that had been left on sunbeds with no occupants in sight.  Quite a few people came out to the pool after having been out for a few hours to discover that their towels were gone, and were not very impressed, but they had been warned.

The entertainment at the hotel was pretty standard during the day, with "Supersplash" pool aerobics starting the day at 11am, followed by games and quizzes at various intervals throughout the day.  The entertainment staff were always on the go, and always seemed cheerful and helpful, particularly John and Natasha.  In the evenings there was the mini-disco, followed by bingo, and then the main entertainment - some evenings there were rep shows, and others there was "professional" entertainment brought in - fairly good, but could have been better.

The kids clubs were well run, and my son always seemed to enjoy himself when he went.  He loved the evening sessions, which run from 7-9pm.  The day time sessions are free, but you pay a small charge of 2 euros for the evening, as they provide drinks and snacks for the kids.  He particularly enjoyed the Choc-o-lot party on the Sunday evening.  These sessions are very popular, and you do need to queue about ten minutes beforehand, as they are only allowed 21 children at a time. 

I would say that the drinks at the bar are pretty expensive, but there are plenty of family orientated bars around - I would recommend Cheers bar, or the Posh Paddy, both about five/ten minutes stroll from the hotel.

When it came to leave, the journey back to the airport was again on a coach that had no rep on board, so when we arrived at Palma airport, no-one had a clue where to check in.  Luckily we found the Thomson desks quite quickly, and there were very short queues (probably because everyone else was still wandering around looking where to go!)

All in all, this holiday was OK, but I probably wouldn't go there again.  Having said that, there were several families there that had been back four or five times (maybe they weren't subjected to the teenagers on the fifth floor, or maybe the teenagers belonged to them!) I would also think twice about travelling with Thomson, as I wasn't happy with the way the airport transfers were dealt with.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - July 2006

Opinion submitted in August 2006 by : Phil Green- Chorley (45,42,14,11)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Just got back from 2wks self catering holiday,which on the whole we thoroughly enjoyed.Didnt get of to the best of starts with what seemed like a tour of the island dropping people off (approx 2hrs),with no Thomson rep.

Once in the appartment we found they contained everything we needed (including iron + board)Appartments cleaned every day,towels and linen every other day.If you are food shopping,dont use the Spar supermarkets (they are everywhere !)as we found them expensive.If you go out of the apptment gate,turn left,15 min walk,you will find Eroski Supermarket which is much cheaper.

Plenty of bars and resturants around,Smiths,Cheers,The Swan all very good,but we found the best to be Martins (out of gate,turn right,approx 10min stroll,down alley on right).
 
The hotel staff very helpful,and any problems quickly resolved,by English reception staff.The entertainment reps were very good,and kept the kids (and adults!)busy and happy during the day.There are plenty sunbeds round the pool,but people do start to reserve them before 9.(They get a shock 2/3 times a week,when a lady from the hotel goes round and removes towels from unattended sunbeds at approx 9.15).The beautiful beach is 5 min away,parasols,sandy and very shallow for a long way,ideal for the kids.

The only complaints we had were about the prices in the hotel.A pint of local beer was 3.70E and a small coke 2.10E,in the local bars it was 2.00E and 1.40E,and i think that was why the evening entertainment wasnt over crowded.The only time we got any mosquito bites was around the pool area and pool tables at nights.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson JULY2006

Opinion submitted in August 2006 by : Gilbert Family  Bedford  30 28 12 10

Resort Rating: Average

Accommodation Rating: Average

My/Our Holiday Opinion: 

This hotel is advertised as a Thomson super family, super it is not. 

This hotel is the pits, even the Thomson entertainment team will tell you that this hotel is the worst of all the Thomson super family. That must tell you not to go to this hell hole. It is a fact this hotel has a major problem with the pool and the air condition or lack of it.when we arrived at the hotel it became clear that 90% of the guest had cotton wool sticking out of there ears, it would seem they have a major problem with the pool cleaning or once again lack of it, which is causing ear infections. Graet start to the holiday. Than the air con was not working it was terrible in the rooms so hot, this has been going on now for 2 months not good. sorry to be so negative but could not find any thing to smile about, could not wait to get home.

This hotel is terrible.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - July 2006

Opinion submitted in August 2006 by : Moffat Scotland 49, 47

Resort Rating: Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Just retuned from this hotel, could not wait to get home along with 50% of all the guest in this hotel.

This hotel is supposed to be a super family hotel provided by Thomson, so you would think that it will have a good entertainment team and show, well think again. I dont know if the hotel or Thomson are taking your money and than running, because the entertainment was terrible. Out of 14 days ther was 6 reps shows we have all seen these sub standard show. Okay we can accept that, but when the day time entertainment is worse that takes the limit. Thomson idea of entertainment was to use a broom handle that you had to catch before it hit the ground great. The day time was just a just total mayhem no organisation at all, the reps are totally useless at every thing.

When at this hotel the air con had gone wrong so no air con in rooms , restuarant, or the bar area, you could not get out of the heat.

The food was very poor, very bland and at times cold. All in all a terrible holiday, there is more but why should i waste any more time on this.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson -July 2006

Opinion submitted in August 2006 by : Hunter Family 48.46,17

Resort Rating: Good

Accommodation Rating: Poor

My/Our Holiday Opinion: 

Having been to this hotel last year and had a great time, we was sure to be okay this year, or so we thought. 

This holiday was a holiday from hell the one,s you see on the television. Okay lets get started if you are booked into this hotel than if you can i would pay extra to move. On arrival at the hotel our room was ready and waiting for us only for us to find that the third bed was a small pull out one not even a small child could sleep on this, the time was now 22.30pm so there was no chance to get this changed.In fact we had to borrow a matress from another room for the third person to sleep on throughout the duration of the holiday.

The hotel and Thomson advertise that the hotel has air-condition which is controled by the management which means they put in on at 3.00pm in the afternoon than turn it of between 6.00pm and 8.00pm which is no good to any guest. In fact for the first 11 days of our holiday the rooms had no air condition at all. Thomson  or the hotel would not or could not explain the reason why, every day the hotel had over 40 complaints regarding the air con if and when it did work it was next to useless.

Now regarding the pool 1 in 4 people who went in the pool  came down wth an ear infection, including our friends, at no time during our stay was the pool cleaned, you could see the scum and sun tann lotion in the top 3 inches of the pool, guest went down with ear infections every day, once agin Thomsom and the hotel did not want to know, the doctor made a fortune at 75 Euro,s each visit.

Finally the entertainment was a total disater, it was dis-organised and most games turned into a rugby match a free for all not a care for any bodies saftey.

You may ask was there any good points well not a lot apart from IsI the bar manager who was excellent at every thing he did, ISi really cared for the guest and in fact put his job on the line by reporting all the complaints to the director of the hotel, one word of warning take care when dealing with the PR person for the hotel they are not nice at all I wont name her but let you find out for yourself. My advise dont go to this hotel

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thompson = July 2006

Opinion submitted in July 2006 by : Beaumonts (27,36)

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Myself and my husband (no kids!) went to this hotel after booking a late deal.  For the money we paid, I would say this hotel was very good!  

Families with children were really looked after, the kids entertainers were excellent.  Yes, I can imagine that it would be rather loud later in the evening if you have a pool side room, so I guess we were lucky being road side which was quiet - we did not hear a thing!  The food in the hotel is excellent, a great choice every evening. The drinks in the hotel were well over priced - almost double what you would pay just outside of the hotel - they claim you can not bring food/drink in from outside, but I would recommmed  it! The rooms were fine, the balconies may well have been the smallest I have ever seen but they did their job!  

Overall, I would fully recommend this hotel for people with kids, but it was just fine for the 2 of us too.  The beach was beautiful, a short walk across a rather busy road - 7 euros for 2 beds and a parasol for the day - but if you find a spot you like you can actually reserve it for the week at a reduced daily rate. 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in July 2006 by : Emma Ahmed - Liverpool (36, 32, 2)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

A lovely family friendly hotel.  The hotel is small and friendly.  The room was clean and spacious (if you want peace and quiet ask for an even numbered room - odd numbers face the pool area where the entertainment goes on until after midnight).  Food was excellent both in terms of quality and choice.  Drinks expensive.

Hotel is across road from lovely clean beach and close to shops restaurants.  If you turn right at the end of the road (away from beach) you come to Cheers bar and there are some ponies for rides for the kids.  This is also the lake area.  Watch the mozzies here and at hotel (there were loads every evening around the pool/entertainment area).  Takes at least an hour to walk to Bellvue area and further 20 mins to get to port.  Taxis approx 7 Euros, Buses 1 Euro but could not get on with buggy as they are very busy. 

Kids entertainment excellent.  We used the creche as our daughter was too young for the kids clubs.  Costs 15 Euros per session in resort so cheaper to book at home before you go.  She loved it and it gave us 2 hours peace most days.  2 nights we were able to leave her 7-10pm to go out for a meal - bliss!

As our daughter was so young - most day trips were out of the question.  We took a taxi to C'an Picafort 10 Euros each way.  It has a lovely long promenade and was a nice trip without going too far (takes about 15 mins to get there). 

Overall a nice hotel and lovely resort.  We will go back without a doubt!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson  jun 2006

Opinion submitted in June 2006 by : andy cobb  sudbury  38 38 8 6

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

we went with thomson superfamily holidays and we had a fantastic time, 

the hotel was all we expected as a holiday base,not 5 star luxury but all we wanted and the food was great and had a great mix for kids and adults alike especially the breakfast.the hotel staff were very helpfull and polite,travellers cheques can be cashed at reception.

went on trips to marineland and the thomson megaday at a waterpark, so much fun for all, even going down the beast was an experiance.but the best was the thomson reps,totally fantastic especially dj jock and loopy lou, the energy and commitment they put into entertaining everyone was awesome . the hotel has a good size pool with plenty of sunbeds for all, the beach is about 5 mins away and is great,you can walk out quite far before you need to swim and there are plenty of bars and resturants nearby if you need them. taxi fare into alcudia itself is about 10 euros. this is a great place to come for a family holiday and has lots to offer.

word of warning though, there are street sellers who plait kids hair,this is expensive if you dont ask price first and after a couple of days it will hurt the head and there will be tears. 

all in all we will be back.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson June 2006

Opinion submitted in June 2006 by : Cheryl & David ( 45, 39)

Resort Rating: Excellent

Accommodation Rating: Below Average

My/Our Holiday Opinion: 

Ola!! After 13.5 hours of travelling, due to delay at B'ham airport, we finally arrived at apartment at 1.50am and I wanted to cry and go straight home again! After opening the apartment door I looked for the bed....and there wasn't one!!! It was very hot and all we had was a single door to the balcony - note that the advertised AIR CONDITIONING is only turned on between 3.00pm til 1.00am!! Very hot and sticky!! Anyway, after drying my tears...we quickly assembled our beds for the next 7 nights, made up from 2 "put me ups" under the settees!! We had to furniture remove before doing this!!...Broom cupboard springs to mind!!

Anyway,After a few hours sleep, we woke to blazing sunshine (and ear piercing noise of a generator) and remembered how luvly Alcudia was, this was our 2nd trip and it was as good as when we were last here, beautiful beach, bars and restaurants good.

Have to say that we made a bit of a mistake booking this holiday as a couple as it is predominantly a family hotel. For all the broom cupboard faults, the apartment was spotlessly clean, cleaning staff, reception staff were friendly and polite, however the bar staff (on the ONE occasion we used the bar) were miserable!! Considering that June is still part of the british school year, I was amazed at how many uk children were there (I am not against children , I work with them every day but didnt really want to hear and see so much of them on my holiday) Def go to Alcudia again, Def not stay here - & if you like a classier place to stay neither will you.

The Swan British bar is run by Spaniards(whom are very good), Paul the entertainer who has a VERY good singing voice and rapport with the children (who take over) however, 1 night there is enough as it is  the same old thing every night.  Breakfast  is 3.70 euros for full brekky and is worth having!!  NOW the Grillsteak just down the road from hotel to the right is superb, good service and the best food we had! Smiths bar is ALL british and very friendly with good service but dont have the sirloin 'cos its like old leather!!(15yrs old)

Alcudia is a lovely place to visit, we stayed in the Bay last year and will return there again and NOT in MURO, which is where continental is based, the sea is warmer in the bay and there are more places to eat.

Finally if you are a family  and enjoy a lot of company which is similar to the local council estate, then this is the place for you....enjoy!! Don't want to  sound stereotypical, but want to be honest and if I had read what I have just written before I booked the holiday I MOST DEFINITLY wouldn't have booked Continental Park Apartments!!..Hope this helps someone out there...Adios    

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson June 2006

Opinion submitted in June 2006 by : Stephen Renshaw 43,36,2

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Transfer time from Palma about 1 hour, on arriving at the hotel i was impressed, yes the room was not huge with the 3rd bed but it wasnt a problem.I can only echo what most people have said regarding the food it was awesome, the entertainment  reps were very hard working and the hotel drinks were expensive except happy hour 4pm - 5pm ( 2 - 4- 1 ).

The actual area Playa de muro was a bit too quiet for me although the few bars mainly cheers do entertain the kids upto 10 .30 pm and beyond, trouble is when its time for adults , you probably feel its time to take the kids to bed !!, there is no promenade to walk along which i thought was a shame only the main road.buses to c'an picafort and alcudia port and puerta pollensa are cheap and there is more to do and see.The beach is great and warm sea goes out for about 100 metres up to your thighs !so very safe.

On the whole Hotel is great, resort is quiet if you like a little more variety but very child friendly.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in June 2006 by : Mary, Jack, Bob, Jackie, Lee, Lyndsey, Liam & Abbie (82,80,65,53,31,31,10 &3)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

Having just returned from a 2 week stay at the Continental Park here is our review of the holiday.

Transfer from Airport
The holiday couldn't have got off to a better start. An earlier than planned departure with a decent tailwind meant we landed earlier than expected. However the time gained was soon lost waiting for our luggage and the transfer to resort. Depending on which coach you get on and how many drop offs you go through could result in a 2hr coach transfer from Airport to hotel. Add to this no Thomson rep on the bus so you don't know how much more pain you have to suffer.

The Hotel
The hotel is packaged as a 3star hotel and most of the services meet or exceed this grading. The reception staff are excellent with all of them speaking good English (some staff actually are). They do their best to resolve your queries and have a vast array of local knowledge. The food provided by the hotel is very good. Breakfast included English bacon and sausages but we found the choice of chips for the children a bit strange. The rooms were small but adequate enough for getting changed in. After all you don't go away to sit in a hotel room. 

The balconies are basically a waste of space. Their only use (if you are on the road side) is to dry your towels at the end of the day. Now for the only real bad point, the hotel drink prices. A pint of the local lager (Estrella) cost 3.90 Euros. Compared to the local English bars who sold the same for 2 Euros shows just how expensive drinking in the hotel is. The overpricing of the lager carried through to all of the other drinks so take plenty of cash if you intend on staying in the hotel each night.

Thomson Kids Clubs
All the staff who work in the kids zone are excellent. Some people say to work with children or animals you must be mad and some of the kidzone reps are definitely the later (Juicy Lucy particularly). The only negative thing to say about the kids clubs is the number of children who are able to utilise the service. We went in the early part of the season and children were getting turned away then. I dread to think what it will be like in July/August. If you want to take advantage of this service I can only recommend you get outside the kidzone well before the start time.

Thomson Entertainment Team
DJ Jock and Loopy Lou offered a variety of different entertainment during our stay. This included killer pool, table tennis, water polo, water basketball and football to name but a few. A word of warning for those who have been on a superfamily holiday before. Children U12 are not allowed to participate in any games in the pool unless their parent/guardian is taking part as well. Kids also need supervising when taking part in the football. I think the teams enthusiasm was dampened a little due to performing in front of empty tables at night, obviously an effect of the ridiculous bar prices. They were caught a bit off guard when we encountered some bad weather but I think later in the season they will offer a great entertainment service.

Thomson Reps
The thing which stood out about Paul and Natalie was how often they were at the hotel. They always seemed to be there. They were at the desk when you got up for Breakfast and were there when you went for dinner. They were both very helpful when called upon and I would be confident that they would be able to sort out most queries.

All in all a good holiday was had. We would come back to the Continental Park albeit with a lot more money to pay for our drinks.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2006

Opinion submitted in June 2006 by : Joe Hague - Manchester (36,36,4)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just got back from Alcudia - Hotel Continental Park in Playa du muro

I could be biased as I went to the same hotel in the same month last year and enjoyed the holiday just as much

My only negative is the Thomson Reps are no where as good/enthusiastic as last years which was very disappointing.

Alcudia in itself is a lovely place to stay with plenty to do, plenty of places to eat drink and loads of Spar type supermarkets. A MUST IS THE PIRATES ADVENTURE.. £99 for 2 adults and a child is WELL WORTH IT !

Drinks in the hotels and in most bars are very expensive and can sometimes be more expensive than at home - but your on holiday !!

I would definately recommend you go half board in the hotel as the meals are excellent. You can stay in the self catering appartments but you will definately spend more money. The hotel rooms sleep 3 ok but 4 with a struggle, however its only a place to put your head. Cleanliness in both the hotel and the restaurant is 1st class and the great thing is.. all the reception people speak good english as do the waiters, with this year 2 of the waiters being english (most of the same staff as last year - which is good)

YOU HAVE GOT TO TRY CHEERS BAR !!  go out of the hotel going left, turn 1st right over the bridge past the ponies and huge bouncy castle and you are there.. SUPERB for family entertainment. Again nearly all english staff and 4 of them still there from last year..

Get it booked !!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - September 2005

Opinion submitted in Dec 2005 by : Vaughan Clarke - Barrow-in-Furness (31, 32, 2, 1)

Resort Rating: Average

Accommodation Rating: Good

My/Our Holiday Opinion: 

Having returned from Alcudia over 3 months ago, we are finally over the bad memories. Problems started before we even paid the holiday in full (but that is not for this review).

After finally being given an appartment (originally meant to be a hotel room) we were pleasantly surprised by the size and facilities. However, the lack of air conditioning through the night made it very sticky and irratated the kids. Thankfully this was sorted by one of the reps (when you could find them!)

We had heard so much about the hotel and the area, that we were looking forward to the break very much.

Yes the price of the drinks was higher than normal but you expect to pay a little extra, we found other bars that were slightly cheaper.

Some of the reps were helpful and friendly (two), some were not. We found that becuase our children were too young for certain activities and clubs that they were left to amuse themselves.

The pool was very cold and the children were not very keen, even on a very hot day.

The food was very good and the staff were very helpful and friendly. The bar staff, however, were not (with the exception of one). The bar food was not very inspiring but as has been mentioned in previous reviews, we found that the swan over the main road had more choice, Burger King was very handy and reasonable.

The entertainment was ok, but . It was certainly varied and sometimes not to all peoples taste but at least the children enjoyed the kids disco

The beach was very nice and not too far for the children, plus it made a change from listening to the same cd day after day and to the afternoon entertainment.

The holiday was supposed to be Super Family but in the second week this wasnt the case.

We had 10 good days of weather out of 14 but unfortanetly no entertainment was provided to brighten the very damp spirits.

If you want to go site seeing, get a bus or taxi as Alcudia town is not very near and the only way is via the main road.

Overall, the holiday was ok, but could have been so much more. At least england won the Ashes!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - August 2005

Opinion submitted in Sept 2005 by : Gary, Claire and Kian (24,22 and 10mths)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just returned from 11 days at this hotel.
We had a great time. We were half board in the hotel and the food was excellent. A great choice at both breakfast and dinner with good high chairs for the baby. All staff very friendly.

The hotel rooms are not the biggest but fine if you are only using them to sleep in and get ready. They have air conditioning which you can control yourself.  Rooms are made up and cleaned everyday which is good.

The entertainment in the hotel is very good. All the kids seemed to love the kids disco and the prize money at bingo was really good. Adults entertainment was also very good. It was either singers, groups, hypnotists, magicians and rep shows so something for everyone.

We used the Creche facilities a few times. Our little boy had a great time there and the Creche reps were fantastic.  They had lots of patience and were very good with them.  All the reps from kidzone were fab and all wanted to help out and have a wee cuddle of the baby.
We never pre-booked the creche before we went but it was actually cheaper to book when you get there at 15 euros a session.
There is also a soft play area which is free of charge and can be used anytime.
This is great as its air conditioned and good for giving the kids a break out the sun.

The resort itself is quiet. There are a lot of restaurants and bars and also a Burger King next to the hotel.

We went into the Port of Alcudia one night and had a lovely meal but its very busy in there.  A taxi costs about 8 euros.

The beach is 5 mins from the hotel. Its lovely and really nice sand.  The water is not too deep so you can walk out for a good bit.

I would recommend this hotel to anyone with kids as they will be really entertained and looked after. 

We had a wonderful time and will be returning in the future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - August 2005

Opinion submitted in Sept 2005 by : McCambridge Family ( 48,47,11,7 )

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Hi
Thanks for all the previous comments they helped to make our holiday so enjoyable.
The food was excellent, rooms small but only used for sleeping in.My kids loved the evening entertainment and the tribute bands were good.All the staff were great.
Tried Cheers bar but found it didn't really get going until after 10pm - early I know but my kids got bored waiting.
The beach was lovely and water clean and locals friendly.
Enjoyed Pirates, Lazy day cruise.

Caves of Drac was worth a visit but it's a pity you can't use your camcorder.
Again the booze was expensive and a pint of guiness was cheaper in the pub 3.60 euro compared to san miguel in hotel 3.80. It didn't stop me buying it!

My tips - rent a fridge and bring 2 beach towels each if your going for more than a week.Also the kids going back to their rooms after the entertainment is over can be noisy so we didn't attempt to go to bed until about 12am.
Will be returning here next August for 14 days and rented a car for 3 days to get around more as we enjoyed it so much.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - August 2005

Opinion submitted in Sept 2005 by : Clare, Mo, Tilly, Dylan (41,46,8,6)

Resort Rating: Very Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

A friend and I took my two children on a Super Family break for one week to Alcudia - half board.  We had stayed in a villa two years ago in Pollensa Town so were familiar with the area.  This end of Alcudia is the quieter end but still had everything you need for a great holiday. The food is served buffet style and has plenty of variety especially a decent fish dish each night which just got better as the week went on.  As a single Mum though I did get a bit fed up with the chicken nuggets and chips type option for the children (even at breakfast time!)but there was always plenty of salad and fruit to add to their selection of lurid coloured sweets and luminous puddings.  You have to pay for your drinks in the evening so we followed the lead of others and took our own water & fruit juice (much cheaper) and nobody batted an eyelid.  If you want a decent coffee just 50 meters outside the front door is the Cafe Brinsi which makes a cracker. 

Having read the reviews before going I was pleasantly surprised by the room size.  I was expecting a closet!  However we found although not huge, it's perfectly adequate and the bathroom's well big enough.  Other reviews complained about the air conditioning not being on at night but although a bit erratic we found some nights it's was almost too cool.  The mosquitos didn't bother us either - the only place we got bitten was at Cheers which is by the lakeside.  The balconies do happen to be the smallest I have ever encountered on any holiday but the view we had over the hills and the reserve were great (if you avert your eyes from the power station in the distance!)

The reception staff were extremely efficient and helpful and the bar staff were great fun, patient (and appreciative of those who tried a few words of Spanish) and very helpful.  The stars of the show for us has to be the Kid Zone Staff who were eternally enthusiastic, caring and brilliant with the kids.  My daughter is normally very reluctant to go to Kids Clubs but was normally first in the queue she enjoyed the sessions so much.  As a parent the two hours a day club in the afternoon not only got the children out of the heat but gave me a much needed rest and three/four evenings a week there another all-ages kids club of parties, cinema etc for 2 hours (3 hours on a friday) so you can also enjoy a drink/meal in peace too if the children like it enough. There's a mini cinema and soft play area too. The pool isn't huge but plenty big enough to accommodate everyone and we were impressed (and joined in) with the fact that you could buy and leave any inflatables in the pool and they were all washed down and stacked up by the pool for the following day. All the children played with each others and even the adults got to grab a spare lilo!

The beach is a 5/10 minute walk away and has stunning, clear blue (warm in the afternoon) water and gently slopes so is certainly safe enough for children.  You can get two sunbeds and a parasol for hire for the full day for 7 Euros and we managed to get them right on the water's edge each time which meant we could relax while keeping the children close by.  There are pedaloes with slides which my two enjoyed immensely and plenty of beachside cafes and bars.

Before this holiday I would have said it wasn't my cup-of-tea but we all had a great time and would definitely go again especially if I was holidaying alone with the children.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson august 2005

Opinion submitted in Sept 2005 by : lynn and eric  (42 ,10)

Resort Rating: Very Good

Accommodation Rating: No rating

My/Our Holiday Opinion: 

Having just come back from a very good holiday at the contiental park apartments It was brilliant it was our first time self catering we stayed in a studio which we found spotless well equipped even had iron and ironing board. The studio was cleaned every day.

We were lucky you could see the sea, the pool and the hills at the back of Playa du muro. The entertainment through the day was brilliant kept my son amused. We went to beach a few days because you had to be early to get a sunbed by pool and they do have notices that you can not reserve sun beds but nobody took any notice. The night entertainment was very good.

We went to some good restaurants SMITHS,PINE TREE, CHEERS, THE SWAN was agood night out as well. The maze was a good night out we thoght we were never going to get out but did 2 hours later.Quite a walk to Port of Alcudia get a taxi well worth 7 euros. Tropical golf at the port is good night out plenty of family pubs in that area. Would recommend this hotel and apartments 

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thompson june 2005

Opinion submitted in July 2005 by : wayne dean -34,27,8,3

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Absolutly gutted to be home this hotel and resort were excellent ,we went half board which suited us perfectly a great selection at breakfast just sets you up for the day.A 5min walk to the best beach and crystal blue water ,which didnt go any deeper than 3 foot for about 40-50 metres great for the kids.The hotel room was cleaned on a regular basis and the staff were very friendly.

 cant praise the hotel and thompsons enough for the quality of the food at tea time it was first class,and if the kids still moan there is always the kfc or burger king.The evening  entertainment was great just a shame the bar prices prevented us spending more time there,but all was not lost as we found a great bar called cheers just round the corner which Courtney and Lewis  [the kids]loved and the drinks are cheeper than the hotel.We visited Alcudia a couple of times which has plenty to do this was a cheap  taxi ride away or an even lot cheaper bus which tend to get packed, with us having the little ones we didnt bother.

all in all this holiday was every thing I wanted it to be and more I recomend this hotel and resort to anyone

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2005

Opinion submitted in July 2005 by : J Hague - Manchester (36,34,3)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

Just got back from a week in Alcudia Majorca, where we stayed at Hotel Continental Park.

The Hotel and Resort were excellent with a large restaurant, 1 large pool, 1 child pool, games area and huge bathing/seating areas.

We stayed in the Apartments which were predominantly self catering, the rooms were great and were cleaned every day to a very good standard.

The entertainment and activity's were the best I have seen from any Hotel/Tour Operator which were ongoing all day for children of all ages, including a creche in the morning.

The evening activities start with a kids disco at 8pm run by Liam and Mad Mel who have unlimited energy throughout the day and night usually till after midnight, followed at 10pm with all kinds of shows including bands/magic shows/hypnotists and the reps show.

Around the resort are lots of great restaurants and bars, staff mostly all speak excellent english. If you want your kids to have lots of fun, you must try CHEERS (5 mins from the hotel), where it is a great night with Sevy(DJ) Katy and Tracey who entertain you and your children until 3am...

Taxis are 1 minute walk from the hotel and for 7 euros, you can get to Alcudia Port. There are lots of Spar shops around the hotel/resort which are VERY expensive, hence you may want to consider half board. The beach is around 3-4 mins walk (only downside is a VERY BUSY ROAD) which you have to cross to get there, however it is a lovely beach. I would definately recommend the hotel and resort..

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson june 2005

Opinion submitted in July 2005 by : jeff, chris,paul, angie,bradley

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

this hotel is middle of a nature reserve.
it is impossible to sit out side and watch the entertainment without been continualy bitten by mosquitos this ruined a  good holiday, also they control the air con so it goes off at midnight and you swelter till morning when it wakes you up at 0700
I am writing this while in the hotel on their PC.

I asked if I could fly home a week early because of this problem  they checked that flights were available but wanted to charge me 120 pounds each even though they could have sold the ones I had booked.
Also watch the drinks prices and your change.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson June 2005

Opinion submitted in June 2005 by : kerry, Dave, Gemma, Bethany

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

We choose this hotel by recommendation from a friend. It was the best hotel weve stayed in, accomadation was really good, we stayed in the apartments which were well eqipped, microwave, toaster, iron. We were on the top floor in a corner positon and was huge! The only down side was we were on the main road and the traffic was noisy but we got used to it after a few nights. 

Entertainment was great, water polo, aerobics in the pool, games and nightly shows/ mini disco. Thanks to Mad Mel and Loopy Liam, ( ELLO DAVE)! Beer was  quite pricey around pool, head over the bridge to Cheers Bar, Sev (dj) Tracy and little Katie went out of their way to make you laugh, they were great with the kids! Hotel really clean, 5 mins walk to beach across road. Best restaurant we found was Pepes grill, the waitress there was lovely and very friendly, wish id had chance to say goodbye.

Definatly booking to go back next year to meet up with friends we made!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - May / June 2005

Opinion submitted in June 2005 by : Carolyn, Simon, Rebecca - Norwich (44,43,7)

Resort Rating: Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We have just returned from 10 glorious days at the Continental Park Hotel.  As per previous reviews, the rooms are quite small but have everything you need with plenty of storage space. The bathroom has bath,shower and plenty of room. There is a safe in the room which you can hire complete with insurance for peace of mind for 2 euros a day plus small returnable deposit.

Food was fantastic with such a choice, there really is something for everyone.  The kids buffet is rather junk food based, but our daughter just ate from the adult selection which had plenty of healthy options.

All the staff are friendly and cleanliness is high on the agenda.  The pool area is hosed down every day, toilets were always clean - and I'm fussy! No horrible smells, although I know it is still early in the season.  (Its also worth saying that the photo in the brochure is old and the pool area has been extended with the outside stage moved back, so there is more room than there looks.)

The Thomson reps were all good, but special mention has to be made for Loopy Liam, Mad Mel and Shane (with a broken arm). Boundless energy and enthusiasm - you can't help but have a good time. How long will it take to get 'Cartoon Heroes' and 'Thomson the Dog' out of my head, or Liam in pink dress, fake bum and silver wig doing keep fit in the pool!

Would we recommend this hotel - YES, we were sad to leave.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - May 2005

Opinion submitted in May 2005 by : m woodcock  43,44

Resort Rating: Good

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

got here on the day the hotel opened for season  01/05/2005(would recommend not coming first week as it seemed the whole of majorca was opening for the first time.as time went on things got better)thomson reps are excellent liam was a true pro. food was the best we have had plenty of choice and real bacon with meat for breakfast this was a first in majorca.we found the bar in the hotel very expensive & also some of the bars were expensive too.

not to much to do at night other than hotel/entertainment or karoki a good bar is the pine tree next door to smiths. also as other people said avoid rip off spar shops & go to the big supermarket 10 mins down road opposite the hotel platja dor/petrol station(go out of hotel turn left ,left again to main road burgerking on right turn left into main road 10 mins you are there) this will save you loads 

all in all holiday was very good

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson october 14-28 2004

Opinion submitted in May 2005 by : lori hallwood - oxford  37,35, 9,7

Resort Rating: Excellent

Accommodation Rating: Average

My/Our Holiday Opinion: 

we chose this hotel as it was a family orientated hotel. The kids club was great but when we went it overlapped with half term and for some reason they scaled DOWN the club activities during that week. the club was under the hotel and smelled really bad of sewage. but if you could get over that, the club wasnt bad.

The bar staff werent very friendly but one guy was quite amusing as he kept taking the mick out of the others and shoulting bingo when they were playing.I think he was called Jose. the bar tended to smell of sewage too but usually in the daytime. at night when the entertainment was on it didnt smell so bad.The price of beer was extortionate at 3.90 euros so we ended up at the swan which was supposed to be an english pub but was mainly run by locals. the entertainer there was brilliant with the kids and the ridiculous songs they sang will haunt you for weeks after you return!!

I wasnt inpressed with the maids or the maintenance staff as they seemed to be in and out of our rooms a lot and i had underwear stolen from my room which, when i reported to the rep, wasnt in my opinion dealt with. all they did was ask the staff if they had taken it. hardly going to own up were they?

the food was fine but the kids selection tended to have a lot of sweets and chocolate which given the choice, was all they would eat. i had to encourage mine to eat from the adult section as i dont think they wouldve had many teeth left by the end of the holiday.

The actual resort centre of alcudia was quite a hike from the hotel but we did manage to walk it a few times. there was a go kart track there which the 7 year old thounght was great.i was told there were others that were better but they were past peuorto pollensa.

the water park was closed when we were there. we were told it was because its was end of season. a lot of bars closed up for the year when we were there.

It was an ok holiday but there is no way we will return to this hotel. the resort was great but the hotel and staff very dissapointing.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thompson september 2004

Opinion submitted in Sept 2004 by : Deena Peter Emily Kurtis Weatherall 4? 36 7 9

Resort Rating: Excellent

Accommodation Rating: Good

My/Our Holiday Opinion: 

Well what can i say have just arrived home from one of the most fantastic holidays myself and my family have had...we stayed half board in the hotel the food was excellent the staff were great thanks Alex and all for sining happy birthday to my daughter it made her day... the room was bit  small but we managed, just ... the entertainment well what can i say " oh the noses of the faces of the ladies of the harem !!!" still cant get the song out of my head ... I just want to thank all of the entertainment team for the laughs we had ... Rowley your the greatest carleen well what can we say "69 our favourite number oops superfamily!!"ha ha ha and hi to lucy and sammy from emily and kurtis .... if your considering to go to this hotel book it now it was the best ... the resort of playa de muro is great the beach is fantastic ... try the swan great value for money and another place is smiths £1 a pint if you use pound coins ( cant be bad ) Hi to all who we shared our holiday with ......

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson sept 2004

Opinion submitted in Sept 2004 by : The Clark Family,38,32,2

Resort Rating: Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

We went with Thomson again this year to Alcudia to Continental Park apparments.Be warned that although the hotel is rated as a 3 star plus,the appartments are a disappointing 2 keys rated.

The hotel itself was nice and clean although quite old.The staff could not be faulted and worked tirelessly especially the kids reps who were excellent.The appartments were a big disappointment,small,very well used and very very dated.They could be best described as "adequate" but if you are expecting a 3 star plus apartment trhen be prepared to be disappointed big style.

The pool and bar were very good and entertainment was ok but was way too loud and many people chose to sit well back from the stage in order not to be deafened.

The resort itself is quite misleading as it is a good 35 minute walk away from Alcudia and is in Playa De Muro.The resort is very expensive just like the hotel.3-90 euros a pint(£2-80),the spar supermarkets were a rip off and if you do go self catering then turn left out the front of apartments and walk 15 mins towards Alcudia on main road to big supermarket.Prices here wwre nearly half price of rip off local spars etc.Cheers bar is well spoken of on previous reviews but we had poor meal and service so only went once.The Swan is a good British bar just by the beach but for a much better night or nights out then go to taxi rank and get a taxi to "Belleview" area where all the main Alcudia action is.Taxi costs about 6 euros from hotel and you can buy pints of san miguel at only 1.50 euros in this area as opposed to hotel area at 3.90 euros.

The beach was excellent and very clean,sunbeds and parasols were reasonable at 7 euros for 2 beds and a parasol for the day,very safe area and great for kids on beach.All in all it was ok-not great but ok.If you are looking for an average basic holiday with good reps,a lovely beach but a resort that rips you off then this is for you.

We have been Thomson superfamily last year to Bonaire in Cala Bona and beleive me its like comparing the ritz to a roadside cafe.Pay the extra if you can and chose a better hotel,the 3 star plus does not apply to the appartments at Continental Park remember,its only rated a 2 key property locally and its obvious why.We would return to Alcudia but not this hotel or resort of Playa De Muro.Like I said great reps,great beach,great service from Thomson but very basic and disappointing appartments.The Thomson brochure implies the whole Continental Park set up is a 3 star plus but in my opinion this is incorrect as the appartments are rated 2 keys as stated earlier.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - August/September 2004

Opinion submitted in Sept 2004 by : Lisa Rogan - Newcastle upon Tyne (40,31,8)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion:

We stayed Half Board in the Hotel. Food was excellent & Alex the Head Waiter made sure that everyone was well looked after. There was a wide selection to suit everyone on the evening buffet & the kids also had there own buffet to choose from. If you have a real sweet tooth then you will enjoy the variety of deserts that they have.  Breakfast had english bacon & sausages, which was a bonus as you usually get hot dog style sausages & streaky smoked bacon. 

The rooms were very nice & the maids were in every day making beds & changing towels.  All the Reps in Kidzone were fantastic but my daughter took a real shine to Nina. They had loads of things for them to do & also had evening clubs 3 times a week, there would be a small charge of 3 euros for these as they had chocolate parties & pyjama parties. Loads of activites going on through the day organised by Roley, Anabelle & Carlene. 

The Pool area does not open until 09.00am so if you wanted a good spot for sunbathing then you had to get down early!! Eveninig Entertainment took place outside & there was a mini disco at 8.00pm followed by Bingo at 9.00pm, after that they had the Entertainment (singers, magic shows etc). The Thomson Reps also did there show once a week.  

We spent a few nights at the Cheers Bar (just over the bridge), they were totally geared up for the Kids (mini disco, party games etc.)They also bring on Characters (e.g Tweenies, Flintstones,) which was fun as my daughter & her friends dressed up as these on most evenings. 

All in All, a fantastic holiday & would definately go back the the Continental Park!!!

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - August 2004

Opinion submitted in Sept 2004 by : Mark Furner - Kingston (34,29,4,1)

Resort Rating: Excellent

Accommodation Rating: Very Good

My/Our Holiday Opinion: 

We stayed in the apartments which were a bit disappointing but grew on us. You walk through a nice clean impressive hotel, past the pool area to the apartments on the edge of the site. The fridge had leaked on our arrival and the double sofa bed was a bit basic. The Thomson reps and Hotel reception staff were very helpful though and sorted out any problems quickly.  

The air-conditioning was on morning and evenings and was essential.  The TV with Cbeebies proved useful in helping the children wind down before the evening entertainment.  Our 4 year old loved all the children's clubs.  Our 1 year was well looked after by the creche for a couple of hours on a couple of mornings.  A definate selling point as this gave us some quality relaxing time.  Cheers Bar was excellent although be warned the Tweenies didn't appear until 11pm.  Cheers was also very good for a light lunch - fast friendly service. The hotel next to Cheers has a very good restaurant with good qaulity food and a lovely setting overlooking the lake.  The supermarket walking towards Aludia was worth the trek - much cheaper.  

The beach was excellent despite the fag ends.  We got there early and got beds by the sea easily.  Brilliant for the kids.

Altogether a good holiday which we hope to repeat next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson August 2004

Opinion submitted in Aug 2004 by : Vicky,Steve,Bethany Jessica,33,31,10,3

Resort Rating: Good

Accommodation Rating: Good

My/Our Holiday Opinion: 

We have just returned from a 2 week break at this hotel and had a good time but unfortunately we would not return.

The rooms are very small but cleaned every day.The swimming pool area is not open until 9am every day and around 5.30pm they start clearing away around you to start setting up for the evening entertainment.The entertainment is outside and i would advise you to take plenty of mosquito repellent.There is a mini disco at 8pm followed by presentations then bingo at 9pm.At around 10pm the main entertainment starts which is ok but we didnt stay in most nights as the beer in the hotel is extotionate at 3.80e for a pint compared to 2.30e in the local pub.Cheers bar over the bridge is an excellent pub great for the younger kids has all different characters eg.Tweenies,Spiderman etc,there is also an arcade next door for the older children.

Food in the hotel is good but not a lot of choice and repeated the second week.
Kids clubs are on for 2 hours per day but there is entertainment through out the day.The beach is a five minute walk but have to cross a busy main road.Thomson have got an excellent team at this hotel and the hotel staff are very knowledgeable and pleasant,the same cant be said about the bar staff unfortunately they are very rude.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson August 2004

Opinion submitted in Aug 2004 by : Anne m - london (45,12)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

We had a fantastic time in continental park. We came on here after booking it to see what you thought of it and all your thoughts helped us even more.

The reps are lovely, Carlene, lucy, nina and kate were my daughters favourites but i thought roly and annabelle did allot. The shows were great. The only problem we had was the bar staff. One man with glasses i cant remember his name was very rude to my daughter. He swore at her because she wanted to play pool and the table was broken and she said that she would play it without a ball. But otherwise the holiday was great. Next year i am taking my mother, grandson, daughter and my daughters friend.

I would advise you to go but the bar can get a bit expensive.
The food was fantastic if you have a fussy eater go here. You have a wide range to eat from and the dessert was gorgeous. You had a cavary every night and lots of sweet cakes and gatteaus every night aswell.
if you have booked it you will have a fantastic time! If you have young kids tell them to wear shoes around the pool table. There can be shards of glass around.

Overall a lovely family oreintated hotel.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thompson - July 2004

Opinion submitted in Aug 2004 by : David Farren - Birmingham (41,40,9 & 5)

Resort Rating: Very Good

Accommodation Rating: Average

My/Our Holiday Opinion: 

We booked this holiday purely from the comments on this site, in September 2003.

We stayed in the apartments and were quite suprised to find how small the "living area" was, as the bedroom, bathroom and balcony were very spacious. The room was cleaned regulary and a change of linen was every other day. In the first week the air conditioning was rarely on but when it came on in the 2nd week it was nice but when it came on at 7.00am in the morning you would find yourself reaching for a sheet or in my wifes case the blanket. The iron and ironing board did come in useful, as did the tv.

Our two boys were not at all interested in the Kids Club activities  and I tended to agree with them as all kids do not like colouring etc. Maybe this part of the activities needs updating a bit to what kids want. There are no areas in the hotel grounds for kids to have a run around or kick a football, however there is a small playground. There is a Tennis Court which doubles as a 5 - side football pitch, this is used for different daily activities from around 3.30pm. This can be hired for ?9.00 an hour.

The entertainment during the day was the usual thing, quiz's, water polo etc. We were very dissapointed with the evening entertainment as it was all very much alikeness of magic shows and tribute bands with little to none audience participation.These acts started at around 10.00pm and if we were lucky they lasted one hour. The reps Roly and Annabel would just put on a CD and say goodnight at 11.00pm when the entertainment should be on till midnight.

I know this is a Thomson Super Family Hotel but we have been to others that do not class themselves as this and offer  more for the whole of the family.

One night while we were out trying to find alternative entertainment who should walk into the bar we were in but our very own entertainment reps Roly and Annabel, they asked if I was enjoying my holiday and I told them I was dissapointed with the evening entertainment. They told me that the entertainment manager from last year had left and a replacement was put in late on and he panicked and booked any act he could get. Roly and Annabel hope to have an input into next years as I got the feeling they were not to happy with the acts either.

People have wrote about the bar prices and at e3.60 for a pint I did find this a little expensive. However our 2nd week coincided with the school holidays and as I went for a pint I found that they had put the price up to e3.80! You could get a pint in the bars for around e2 to e2.50.

If you are staying self catering Smiths is a good place to eat as is JP's British Pub (run by a Majorcian family)which offer a three course meal for ?7. If you want a drink and a good laugh visit Posh Paddy's which belongs to the same people as Smiths. The DJ in there Dane from Wigan has a very dry sense of humour and is very entertaining. We spent some good nights in there as did the reps from our hotel.

Over all the holiday was enjoyable but let down by the evening entetainment.  Roly and Annabel did work hard but I felt they could have finished off the night with a bit of a disco come party music, or did they want to get away early to go to Posh Paddy's?

I don't think I would rush back to this hotel, but would certainly return to Acludia in the future.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2004

Opinion submitted in Aug 2004 by : Darren Smith - Lowestoft (38,35,9,6)

Resort Rating: Very Good

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

The hotel is situated just off a main road, down a very quite side road. The hotel was very clean and the reception staff were very helpful and friendly especially upon our arrival. The room was very clean and air conditioned, and worked very well.

The food was very good and there was plenty of variety. The catering staff were very efficient and the food counter was continually stocked up.

The reps were fantastic; they made us all feel at home, especially Rolly and Annabel, who were really full of energy and always smiling and cheery! The children loved the mini disco in the evening, and on the whole the evening entertainment was very good. Make sure you catch Rolly doing the "mimic man"; he does a brilliant Frank Spencer!!

The pool area was very clean and a strict policy on no leaving towels on sunbeds worked really well. During the day plastic glasses were used around the pool area and during the evening the pool area then becomes the entertainment area. Only one word of caution, and that is that the pool remains uncovered during the evening, so youngsters need to be watched in case they fall into the pool, but that never occurred while we were there.

The beach was about 150m across a busy road, but is easily crossed safely using the pedestrian crossing. The beach is very clean with various shops and food outlets nearby. The sea was lovely, very shallow for quite a distance going out.

There is a bus stop near the hotel, which is very easy to use and well serviced.

We went to the water park in Magaluf, which was good and also went to the Pirate show, which was very good.

One to miss, is the Inca market.....waste of time! Once you've seen 5 stalls you've seen them all!

This was our first Summer Holiday abroad with our children, and I wish we'd done it years ago, a fantastic time was had by all!

We will definitely be booking with Thomson Superfamily for next year.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - June 2004

Opinion submitted in Aug 2004 by : J Rattenbury (48, 48, 26, 35, 4, 1, 61, 60.)

Resort Rating: Excellent

Accommodation Rating: Excellent

My/Our Holiday Opinion: 

we had a brilliant holiday. No complaints at all. The food was lovely- the children were well catered for for with their own little buffet, just at the right height for little ones to see and plenty of choice. The adults were well looked after too, good choice all round.

The rooms were clean but a little cramped if you had a family size with bunks.

The entertainment staff were brilliant and went out of their way to try to give everyone a holiday to remember- Roly and annabel really worked hard to give both children and adults a good holiday memory.

The reps were very helpful and so were the staff, which goes a long way in ensuring you have a good holiday.
The beach was a short walk away and was very children friendly as was the sea, you could out for a long distance and it was not deep so the children were very safe.

Not a vast ammount of shops at this end of Alcudia (well Playa de Muro) but the main resort of Alcudia and the Port are not far away, about 7-10 euros for a taxi.

All in all this is a hotel which i would visit again with my family as it is one for the families 10/10 all round.

Book this Hotel Direct    Package Holidays    Holidays Direct    Last Minute

Hotel Continental Park - Alcudia

Operator and Date: (Thomson Direct) Thomson - june 2004

Opinion submitted in July 2004 by : Vincent,Amanda,Mathew and Luci